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Technical Account Manager Jobs in Delafield, WI (NOW HIRING)

National Corporate Housing

Account Manager

Pewaukee, WI · On-site

$24.18 - $28.75/hr

Account Manager National Corporate Housing | Home, Wherever You Are National Corporate Housing is seeking a driven and adaptable Account Manager to manage the leasing of our fully furnished corporate ...

Directsupply

Account Manager

Milwaukee, WI · On-site

In the Account Manager position, you'll own and grow a defined territory of Senior Living communities by selling products and equipment over the phone, driving revenue and margin performance across ...

Brady

National Account Manager

Milwaukee, WI · On-site

$92K - $119K/yr

Brady Corporation is seeking a National Account Manager who acts as a force multiplier for the ... technical applications, and buying behaviors. * Partner closely with Vertical Market Leaders to ...

HILTI

Bench Account Manager

Milwaukee, WI · On-site

Our account managers serve as the go-to contact for our customers, embodying our purpose to make ... Be a Hilti Champion - you'll carry the technical knowledge to present high level customer ...

Brady Corporation

National Account Manager

Milwaukee, WI · On-site

$92K - $119K/yr

Brady Corporation is seeking a National Account Manager who acts as a force multiplier for the ... technical applications, and buying behaviors. * Partner closely with Vertical Market Leaders to ...

Brady

Global Account Manager

Milwaukee, WI · Remote

Brady Corporation is seeking a forward-thinking Global Account Manager (GAM) to serve as the ... Partner with commodity, technical, and product teams to ensure that "spec-in" wins are effectively ...

Brady Corporation

Global Account Manager

Milwaukee, WI · On-site

Brady Corporation is seeking a forward-thinking Global Account Manager (GAM) to serve as the ... Partner with commodity, technical, and product teams to ensure that "spec-in" wins are effectively ...

Etna Shared Services

Account Manager

Milwaukee, WI · On-site

Robust benefits package * 401(k) with company match Position Summary: We're looking for a relationship-driven, detail-oriented Account Manager to join our sales team, someone who thrives at the ...

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All JobsTechnical Account JobsTechnical Account Manager JobsTechnical Account Manager Jobs in Delafield, WI

Technical Account Manager information

See Delafield, WI salary details

$38.4K

$82.9K

$162.1K

How much do technical account manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for technical account manager in Delafield, WI is $82,894.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $96,400.00 per year, depending on experience, location, and employer.

What is a technical account manager?

A Technical Account Manager (TAM) is a professional who serves as the main point of contact between a company and its clients for technical support and account management. TAMs work closely with customers to understand their technical needs, provide guidance on product usage, resolve issues, and ensure overall customer satisfaction. They often collaborate with engineering, sales, and support teams to deliver tailored solutions and help clients achieve their business objectives. TAMs play a crucial role in building long-term relationships and maximizing the value clients receive from a company's products or services.

How to become a technical account manager?

To become a technical account manager (TAM), you need a bachelor’s degree in advertising, communications, public relations, or a related field, and many aspiring TAMs also obtain a master’s degree. Other qualifications for this job include a thorough knowledge of business and marketing, experience as an assistant account manager or related position, and industry certification. The career of a technical account manager is demanding. You must stay focused and composed in high-stress, high-stakes situations. Strong communication skills are essential because you interact with clients, staff, and customers on a day-to-day basis.

What are the key skills and qualifications needed to thrive as a technical account manager, and why are they important?

To thrive as a Technical Account Manager, you need a solid background in IT or engineering, customer relationship management, and typically a degree in a relevant field. Familiarity with CRM software, cloud platforms, and technical troubleshooting tools is often required, along with certifications like ITIL or relevant vendor accreditations. Strong communication, problem-solving, and project management skills help you build trust and deliver value to clients. These competencies are essential for managing client expectations, resolving technical issues efficiently, and fostering long-term business partnerships.

How do technical account managers typically balance technical troubleshooting with client relationship management in their daily work?

Technical Account Managers (TAMs) often split their time between resolving technical issues and proactively nurturing client relationships. While addressing technical challenges—such as troubleshooting software integrations or coordinating with engineering teams—they also serve as the primary point of contact for clients, ensuring their needs are met and anticipating potential concerns. TAMs regularly schedule status meetings, provide product training, and relay client feedback to internal teams. This dual focus helps build trust and ensures clients maximize the value of the company's products and services.

What is the difference between Technical Account Manager vs Customer Success Manager?

AspectTechnical Account ManagerCustomer Success Manager
Primary FocusTechnical support, issue resolution, and product optimizationCustomer retention, onboarding, and relationship building
Required SkillsTechnical knowledge, problem-solving, communicationCommunication, relationship management, strategic planning
Work EnvironmentTechnical teams, client sites, support centersCustomer accounts, sales teams, onboarding sessions
Industry UsageIT, SaaS, tech companiesSoftware, SaaS, tech services

While both roles focus on client satisfaction, Technical Account Managers primarily handle technical issues and product optimization, whereas Customer Success Managers focus on building relationships and ensuring customer success and retention.

More about Technical Account Manager jobs

What cities near Delafield, WI are hiring for Technical Account Manager jobs?

Cities near Delafield, WI with the most Technical Account Manager job openings:

Technical Account Manager jobs near you

Account Manager

City Wide Facility Solutions

Milwaukee, WI • On-site

$50K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago

Job description

City Wide Facility Solutions is excited to announce an opening for a talented Facility Solutions Manager to become part of our vibrant team! As the frontrunner in the building maintenance sector, we offer a diverse array of solutions to a multitude of clients. This role is crucial in guaranteeing that our clients experience top-notch service, exceptional quality, and ultimate satisfaction.

The Facility Solutions Manager will take charge of all facets of an assigned client's facility services. This includes building strong relationships, pinpointing needs, crafting tailored service strategies, and ensuring strict adherence to all contract specifications. The ideal candidate will demonstrate outstanding leadership skills and a steadfast client-centric approach, consistently meeting or surpassing our clients' expectations.

The role of the Facility Solutions Manager encompasses, but isn't limited to:

  • Managing client accounts to ensure retention and growth through outstanding service delivery.
  • Nurturing relationships with contractors and suppliers, guaranteeing quality and compliance with service agreements.
  • Carrying out regular assessments and quality control checks, swiftly addressing any emerging issues.
  • Leveraging City Wide's CRM system to monitor client interactions and service effectiveness.
  • Guiding operational teams while ensuring comprehensive training and development initiatives are implemented.
  • Working alongside internal teams to resolve challenges and execute effective solutions.
  • Tracking client satisfaction metrics and compiling detailed reports for management evaluation.

Requirements

The ideal candidate will possess the following qualifications:

  • A minimum of 1-2 years of experience in facility management or a related field.
  • A proven track record in client management and business development.
  • Strong interpersonal and communication skills, both verbal and written.
  • Bachelor's degree in a relevant discipline is preferred.
  • Demonstrated ability to manage multiple priorities and deliver results in a fast-paced environment.
  • Proficiency in Microsoft Office Suite and familiarity with CRM systems.
  • Ability to travel to client locations as needed; reliable transportation is required.

This position requires a candidate who is detail-oriented, possesses exceptional problem-solving skills, and is committed to fostering positive client relations. If you are driven by results and dedicated to providing outstanding service, we invite you to apply for this opportunity with City Wide Faci. lity Solutions.

Benefits

    • Base salary $50,000
    • Uncapped commissions with first year earnings $110,000 plus.
    • Protected territory
    • Expense/entertainment account
    • Vehicle reimbursement
    • Mentorship by company leadership
    • Annual Circle of Excellence Club trips for top performers
    • Company issued laptop and iPhone
    • Paid time off (in addition to 9 paid holidays)
    • 401k - 4% company match
    • Health/Dental/Vision insurance

Apply