The Staff Technical Solutions Account Manager will drive customer success through technical solutioning and project management, acting as a liaison between customers and internal teams.
The Staff Technical Solutions Account Manager will drive customer success through technical solutioning and project management, acting as a liaison between customers and internal teams.
The Staff Technical Solutions Account Manager plays a pivotal role in driving customer success through technical solutioning and project management, ensuring effective implementations and ongoing ...
The Staff Technical Solutions Account Manager plays a pivotal role in driving customer success through technical solutioning and project management, ensuring effective implementations and ongoing ...
Technical Service Manager
Madison, WI · On-site
$117K - $117K/yr
Works collaboratively with Technical Account Managers and National Account Managers to drive Actions and Recommendation resolution by RTX and Customers. * Works collaboratively with Branch leaders to ...
Technical Service Manager
Madison, WI · On-site
$117K - $117K/yr
Works collaboratively with Technical Account Managers and National Account Managers to drive Actions and Recommendation resolution by RTX and Customers. * Works collaboratively with Branch leaders to ...
Technical Service Manager
$116K - $117K/yr
Works collaboratively with Technical Account Managers and National Account Managers to drive Actions and Recommendation resolution by RTX and Customers. * Works collaboratively with Branch leaders to ...
Technical Service Manager
$116K - $117K/yr
Works collaboratively with Technical Account Managers and National Account Managers to drive Actions and Recommendation resolution by RTX and Customers. * Works collaboratively with Branch leaders to ...
Account Manager II
Madison, WI · On-site
Account Manager II Duties Include but are not Limited to the Following: * Work independently with ... Works closely with internal technical teams and client services to present our offering and close ...
Account Manager II
Madison, WI · On-site
Account Manager II Duties Include but are not Limited to the Following: * Work independently with ... Works closely with internal technical teams and client services to present our offering and close ...
Account Manager
$13.73 - $16.15/hr
Account Manager Interested in a minimum starting hourly rate of $13.73 per hour- $16.15 per hour ? Who We Are At Get It Now! , we believe in making home shopping simple, convenient, and accessible ...
Account Manager
$13.73 - $16.15/hr
Account Manager Interested in a minimum starting hourly rate of $13.73 per hour- $16.15 per hour ? Who We Are At Get It Now! , we believe in making home shopping simple, convenient, and accessible ...
Account Manager
Janesville, WI · On-site
$13.73 - $16.15/hr
Account Manager Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour ? Who We Are At Get It Now! , we believe in making home shopping simple, convenient, and accessible ...
Account Manager
Janesville, WI · On-site
$13.73 - $16.15/hr
Account Manager Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour ? Who We Are At Get It Now! , we believe in making home shopping simple, convenient, and accessible ...
Account Manager
Madison, WI · On-site
$14.45 - $17/hr
Account Manager Interested in a minimum starting hourly rate of $14.45 per hour - $17.00 per hour ? Who We Are At Get It Now! , we believe in making home shopping simple, convenient, and accessible ...
Account Manager
Madison, WI · On-site
$14.45 - $17/hr
Account Manager Interested in a minimum starting hourly rate of $14.45 per hour - $17.00 per hour ? Who We Are At Get It Now! , we believe in making home shopping simple, convenient, and accessible ...
Account Manager
$14.45 - $17/hr
Account Manager Interested in a minimum starting hourly rate of $14.45 per hour- $17.00 per hour ? Who We Are At Get It Now! , we believe in making home shopping simple, convenient, and accessible ...
Account Manager
$14.45 - $17/hr
Account Manager Interested in a minimum starting hourly rate of $14.45 per hour- $17.00 per hour ? Who We Are At Get It Now! , we believe in making home shopping simple, convenient, and accessible ...
Account Manager
Madison, WI · On-site
$70K/yr
As an Account Manager, you will play a pivotal role in building and maintaining strong relationships with our clients, ensuring their facility maintenance needs are met with exceptional service and ...
Account Manager
Madison, WI · On-site
$70K/yr
As an Account Manager, you will play a pivotal role in building and maintaining strong relationships with our clients, ensuring their facility maintenance needs are met with exceptional service and ...
Account Manager
$70K/yr
As an Account Manager, you will play a pivotal role in building and maintaining strong relationships with our clients, ensuring their facility maintenance needs are met with exceptional service and ...
Account Manager
$70K/yr
As an Account Manager, you will play a pivotal role in building and maintaining strong relationships with our clients, ensuring their facility maintenance needs are met with exceptional service and ...
Account Manager
Madison, WI · On-site
$70K/yr
As an Account Manager, you will play a pivotal role in building and maintaining strong relationships with our clients, ensuring their facility maintenance needs are met with exceptional service and ...
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Account Manager
Madison, WI · On-site
$70K/yr
As an Account Manager, you will play a pivotal role in building and maintaining strong relationships with our clients, ensuring their facility maintenance needs are met with exceptional service and ...
Account Manager
Madison, WI · On-site
Our Account Managers serve as the go-to contact for our customers, embodying our purpose to make ... Be a Hilti Champion - you'll carry the technical knowledge to present high level customer ...
Account Manager
Madison, WI · On-site
Our Account Managers serve as the go-to contact for our customers, embodying our purpose to make ... Be a Hilti Champion - you'll carry the technical knowledge to present high level customer ...
Account Manager
Maple Bluff, WI · On-site
Our Account Managers serve as the go-to contact for our customers, embodying our purpose to make ... Be a Hilti Champion - you'll carry the technical knowledge to present high level customer ...
Account Manager
Maple Bluff, WI · On-site
Our Account Managers serve as the go-to contact for our customers, embodying our purpose to make ... Be a Hilti Champion - you'll carry the technical knowledge to present high level customer ...
Account Manager
Shorewood Hills, WI · On-site
Our Account Managers serve as the go-to contact for our customers, embodying our purpose to make ... Be a Hilti Champion - you'll carry the technical knowledge to present high level customer ...
Account Manager
Shorewood Hills, WI · On-site
Our Account Managers serve as the go-to contact for our customers, embodying our purpose to make ... Be a Hilti Champion - you'll carry the technical knowledge to present high level customer ...
Account Manager
Verona, WI · On-site
Our Account Managers serve as the go-to contact for our customers, embodying our purpose to make ... Be a Hilti Champion - you'll carry the technical knowledge to present high level customer ...
Account Manager
Verona, WI · On-site
Our Account Managers serve as the go-to contact for our customers, embodying our purpose to make ... Be a Hilti Champion - you'll carry the technical knowledge to present high level customer ...
Account Manager
Waunakee, WI · On-site
Our Account Managers serve as the go-to contact for our customers, embodying our purpose to make ... Be a Hilti Champion - you'll carry the technical knowledge to present high level customer ...
Account Manager
Waunakee, WI · On-site
Our Account Managers serve as the go-to contact for our customers, embodying our purpose to make ... Be a Hilti Champion - you'll carry the technical knowledge to present high level customer ...
Account Manager
Fitchburg, WI · On-site
Our Account Managers serve as the go-to contact for our customers, embodying our purpose to make ... Be a Hilti Champion - you'll carry the technical knowledge to present high level customer ...
Account Manager
Fitchburg, WI · On-site
Our Account Managers serve as the go-to contact for our customers, embodying our purpose to make ... Be a Hilti Champion - you'll carry the technical knowledge to present high level customer ...
Account Manager
Madison, WI · On-site
Our Account Managers serve as the go-to contact for our customers, embodying our purpose to make ... Be a Hilti Champion - you'll carry the technical knowledge to present high level customer ...
Account Manager
Madison, WI · On-site
Our Account Managers serve as the go-to contact for our customers, embodying our purpose to make ... Be a Hilti Champion - you'll carry the technical knowledge to present high level customer ...
Account Manager
Middleton, WI · On-site
$70K - $120K/yr
The Account Manager role is ideal for a relationship-driven professional who enjoys cultivating long-term client partnerships, communicating proactively, and working collaboratively with both office ...
Account Manager
Middleton, WI · On-site
$70K - $120K/yr
The Account Manager role is ideal for a relationship-driven professional who enjoys cultivating long-term client partnerships, communicating proactively, and working collaboratively with both office ...
Technical Account Manager information
See Madison, WI salary details
$40.3K - $52.1K
8% of jobs
$61.4K is the 25th percentile. Wages below this are outliers.
$52.1K - $63.9K
21% of jobs
The median wage is $73.2K / yr.
$63.9K - $75.8K
26% of jobs
$75.8K - $87.6K
14% of jobs
$94.5K is the 75th percentile. Wages above this are outliers.
$87.6K - $99.4K
9% of jobs
$99.4K - $111.2K
7% of jobs
$111.2K - $123K
5% of jobs
$123K - $134.9K
4% of jobs
$134.9K - $146.7K
3% of jobs
$146.7K - $158.5K
1% of jobs
$158.5K - $170.3K
0% of jobs
$40.3K
$87.1K
$170.3K
How much do technical account manager jobs pay per year?
As of Aug 14, 2026, the average yearly pay for technical account manager in Madison, WI is $87,098.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,500.00 and $101,300.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a technical account manager, and why are they important?
To thrive as a Technical Account Manager, you need a solid background in IT or engineering, customer relationship management, and typically a degree in a relevant field. Familiarity with CRM software, cloud platforms, and technical troubleshooting tools is often required, along with certifications like ITIL or relevant vendor accreditations. Strong communication, problem-solving, and project management skills help you build trust and deliver value to clients. These competencies are essential for managing client expectations, resolving technical issues efficiently, and fostering long-term business partnerships.
What is the difference between Technical Account Manager vs Customer Success Manager?
| Aspect | Technical Account Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Technical support, issue resolution, and product optimization | Customer retention, onboarding, and relationship building |
| Required Skills | Technical knowledge, problem-solving, communication | Communication, relationship management, strategic planning |
| Work Environment | Technical teams, client sites, support centers | Customer accounts, sales teams, onboarding sessions |
| Industry Usage | IT, SaaS, tech companies | Software, SaaS, tech services |
While both roles focus on client satisfaction, Technical Account Managers primarily handle technical issues and product optimization, whereas Customer Success Managers focus on building relationships and ensuring customer success and retention.
What is a technical account manager?
A Technical Account Manager (TAM) is a professional who serves as the main point of contact between a company and its clients for technical support and account management. TAMs work closely with customers to understand their technical needs, provide guidance on product usage, resolve issues, and ensure overall customer satisfaction. They often collaborate with engineering, sales, and support teams to deliver tailored solutions and help clients achieve their business objectives. TAMs play a crucial role in building long-term relationships and maximizing the value clients receive from a company's products or services.
How to become a technical account manager?
To become a technical account manager (TAM), you need a bachelor’s degree in advertising, communications, public relations, or a related field, and many aspiring TAMs also obtain a master’s degree. Other qualifications for this job include a thorough knowledge of business and marketing, experience as an assistant account manager or related position, and industry certification. The career of a technical account manager is demanding. You must stay focused and composed in high-stress, high-stakes situations. Strong communication skills are essential because you interact with clients, staff, and customers on a day-to-day basis.
How do technical account managers typically balance technical troubleshooting with client relationship management in their daily work?
Technical Account Managers (TAMs) often split their time between resolving technical issues and proactively nurturing client relationships. While addressing technical challenges—such as troubleshooting software integrations or coordinating with engineering teams—they also serve as the primary point of contact for clients, ensuring their needs are met and anticipating potential concerns. TAMs regularly schedule status meetings, provide product training, and relay client feedback to internal teams. This dual focus helps build trust and ensures clients maximize the value of the company's products and services.
More about Technical Account Manager jobs
What are the most commonly searched types of Technical Account jobs in Madison, WI?
The most popular types of Technical Account jobs in Madison, WI are:
What job categories do people searching Technical Account Manager jobs in Madison, WI look for?
The top searched job categories for Technical Account Manager jobs in Madison, WI are:
What cities near Madison, WI are hiring for Technical Account Manager jobs?
Cities near Madison, WI with the most Technical Account Manager job openings:
Full-time
Re-posted 11 days ago
Job description
Job Summary:
Findhelp is a mission-driven organization focused on connecting people in need to social care resources. The Staff Technical Solutions Account Manager will drive customer success through technical solutioning and project management, acting as a liaison between customers and internal teams.
Responsibilities:
• Develop and maintain strong customer and partner relationships through communication, relationship building, and technical mastery.
• Guide successful technical implementations through scoping, planning, and execution of platform capabilities in alignment with customers’ business goals and drivers.
• Drive system adoption by acting as a project manager, problem solver, and partner champion to implement technical solutions with partners.
• Position customers for long term success through ongoing partnership and technical account management; deeply understand workflows, document, advocate, and solution to meet and exceed evolving customer needs.
• Serve as an expert in areas such as integrations, eligibility, or other technical areas of the product, providing responsive issue investigation and resolution.
• Diagnose technical issues and identify solutions to ensure successful implementations and ongoing platform success.
• Standardize best practices for workflows that solve technical or otherwise complex challenges for customers and partners; advocate externally and internally for implementation of these practices.
• Serve as an internal and external stakeholder for new and impactful technical projects that enable easy access to social care for those who need it.
• Guide vendor partners to scope, develop, and implement new integrations or other technically complex product features.
• Identify ways to improve the software and integration offerings, and work with Product and Engineering to prioritize, develop, and implement enhancements.
Qualifications:
Required:
• 5+ years experience in account management, technical customer support, customer success, or partnerships.
• Expert at tailoring your communication (whether presentation, verbal, or written) to your audience.
• Experience leading escalated customer or partner situations and directing towards a positive outcome for all parties involved.
• Technically adept, troubleshooting problems to determine the root issue and identify resolutions.
• Ability to learn new technologies quickly, using your time efficiently.
• Ability to write and run basic or moderately complex SQL queries for data exploration.
• Demonstrated experience working with code, databases, integrations (APIs, Webhooks, etc.), SQL, JIRA, Python, Javascript, and/or Google Cloud.
• Strong analytical, communication, planning, and project management skills.
• Ability to thrive in ambiguity and research topics you don't know about.
• Proactive self-starter and take ownership over your accounts and projects.
• Ability to manage a broad scope of work expertly.
Company:
findhelp is a technology for connecting people to social care, findhelp seamlessly operates with existing systems. Founded in 2010, the company is headquartered in Austin, USA, with a team of 201-500 employees. The company is currently Growth Stage.
Findhelp is a mission-driven organization focused on connecting people in need to social care resources. The Staff Technical Solutions Account Manager will drive customer success through technical solutioning and project management, acting as a liaison between customers and internal teams.
Responsibilities:
• Develop and maintain strong customer and partner relationships through communication, relationship building, and technical mastery.
• Guide successful technical implementations through scoping, planning, and execution of platform capabilities in alignment with customers’ business goals and drivers.
• Drive system adoption by acting as a project manager, problem solver, and partner champion to implement technical solutions with partners.
• Position customers for long term success through ongoing partnership and technical account management; deeply understand workflows, document, advocate, and solution to meet and exceed evolving customer needs.
• Serve as an expert in areas such as integrations, eligibility, or other technical areas of the product, providing responsive issue investigation and resolution.
• Diagnose technical issues and identify solutions to ensure successful implementations and ongoing platform success.
• Standardize best practices for workflows that solve technical or otherwise complex challenges for customers and partners; advocate externally and internally for implementation of these practices.
• Serve as an internal and external stakeholder for new and impactful technical projects that enable easy access to social care for those who need it.
• Guide vendor partners to scope, develop, and implement new integrations or other technically complex product features.
• Identify ways to improve the software and integration offerings, and work with Product and Engineering to prioritize, develop, and implement enhancements.
Qualifications:
Required:
• 5+ years experience in account management, technical customer support, customer success, or partnerships.
• Expert at tailoring your communication (whether presentation, verbal, or written) to your audience.
• Experience leading escalated customer or partner situations and directing towards a positive outcome for all parties involved.
• Technically adept, troubleshooting problems to determine the root issue and identify resolutions.
• Ability to learn new technologies quickly, using your time efficiently.
• Ability to write and run basic or moderately complex SQL queries for data exploration.
• Demonstrated experience working with code, databases, integrations (APIs, Webhooks, etc.), SQL, JIRA, Python, Javascript, and/or Google Cloud.
• Strong analytical, communication, planning, and project management skills.
• Ability to thrive in ambiguity and research topics you don't know about.
• Proactive self-starter and take ownership over your accounts and projects.
• Ability to manage a broad scope of work expertly.
Company:
findhelp is a technology for connecting people to social care, findhelp seamlessly operates with existing systems. Founded in 2010, the company is headquartered in Austin, USA, with a team of 201-500 employees. The company is currently Growth Stage.
About Findhelp
Sourced by ZipRecruiter
Industry
Software development
Company size
201 - 500 Employees
Headquarters location
Austin, TX, US
Year founded
2010