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Technical Account Manager Jobs in Bend, OR (NOW HIRING)

Account Manager

Bend, OR · On-site

$20 - $25/hr

We are a high-growth, all-hands-on-deck team in Bend, and we're looking for an Account Manager who doesn't just wait for instructions--they ask the right questions and find the solution. Our Bend ...

Account Manager

Bend, OR · On-site

$20 - $25/hr

We are a high-growth, all-hands-on-deck team in Bend, and we're looking for an Account Manager who doesn't just wait for instructions-they ask the right questions and find the solution. Our Bend ...

The Account Manager - MDU Sales role will lead a national portfolio of Multi-Dwelling Unit (MDU) accounts while driving the company's market position and revenue growth. This is a strategic Business ...

The Account Manager - MDU Sales role will lead a national portfolio of Multi-Dwelling Unit (MDU) accounts while driving the company's market position and revenue growth. This is a strategic Business ...

The Account Manager - MDU Sales role will lead a national portfolio of Multi-Dwelling Unit (MDU) accounts while driving the company's market position and revenue growth. This is a strategic Business ...

Account Manager - MDU Sales

Bend, OR · On-site

$56K - $92K/yr

The Account Manager - MDU Sales role will lead a national portfolio of Multi-Dwelling Unit (MDU) accounts while driving the company's market position and revenue growth. This is a strategic Business ...

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Technical Account Manager information

See Bend, OR salary details

$42.2K

$91.2K

$178.3K

How much do technical account manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for technical account manager in Bend, OR is $91,179.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,400.00 and $106,000.00 per year, depending on experience, location, and employer.

What is a technical account manager?

A Technical Account Manager (TAM) is a professional who serves as the main point of contact between a company and its clients for technical support and account management. TAMs work closely with customers to understand their technical needs, provide guidance on product usage, resolve issues, and ensure overall customer satisfaction. They often collaborate with engineering, sales, and support teams to deliver tailored solutions and help clients achieve their business objectives. TAMs play a crucial role in building long-term relationships and maximizing the value clients receive from a company's products or services.

How to become a technical account manager?

To become a technical account manager (TAM), you need a bachelor’s degree in advertising, communications, public relations, or a related field, and many aspiring TAMs also obtain a master’s degree. Other qualifications for this job include a thorough knowledge of business and marketing, experience as an assistant account manager or related position, and industry certification. The career of a technical account manager is demanding. You must stay focused and composed in high-stress, high-stakes situations. Strong communication skills are essential because you interact with clients, staff, and customers on a day-to-day basis.

What are the key skills and qualifications needed to thrive as a technical account manager, and why are they important?

To thrive as a Technical Account Manager, you need a solid background in IT or engineering, customer relationship management, and typically a degree in a relevant field. Familiarity with CRM software, cloud platforms, and technical troubleshooting tools is often required, along with certifications like ITIL or relevant vendor accreditations. Strong communication, problem-solving, and project management skills help you build trust and deliver value to clients. These competencies are essential for managing client expectations, resolving technical issues efficiently, and fostering long-term business partnerships.

How do technical account managers typically balance technical troubleshooting with client relationship management in their daily work?

Technical Account Managers (TAMs) often split their time between resolving technical issues and proactively nurturing client relationships. While addressing technical challenges—such as troubleshooting software integrations or coordinating with engineering teams—they also serve as the primary point of contact for clients, ensuring their needs are met and anticipating potential concerns. TAMs regularly schedule status meetings, provide product training, and relay client feedback to internal teams. This dual focus helps build trust and ensures clients maximize the value of the company's products and services.

What is the difference between Technical Account Manager vs Customer Success Manager?

AspectTechnical Account ManagerCustomer Success Manager
Primary FocusTechnical support, issue resolution, and product optimizationCustomer retention, onboarding, and relationship building
Required SkillsTechnical knowledge, problem-solving, communicationCommunication, relationship management, strategic planning
Work EnvironmentTechnical teams, client sites, support centersCustomer accounts, sales teams, onboarding sessions
Industry UsageIT, SaaS, tech companiesSoftware, SaaS, tech services

While both roles focus on client satisfaction, Technical Account Managers primarily handle technical issues and product optimization, whereas Customer Success Managers focus on building relationships and ensuring customer success and retention.

What job categories do people searching Technical Account Manager jobs in Bend, OR look for?

The top searched job categories for Technical Account Manager jobs in Bend, OR are:

What cities near Bend, OR are hiring for Technical Account Manager jobs?

Cities near Bend, OR with the most Technical Account Manager job openings:

Infographic showing various Technical Account Manager job openings in Bend, OR as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $91,179 per year, or $43.8 per hour.

Account Manager, Commercial Manufacturing

Serán BioScience

Bend, OR • On-site, Remote

Full-time

PTO

Re-posted 14 days ago


Job description

The Account Manager, Commercial Manufacturing will drive the expansion of Serán's commercial manufacturing portfolio for oral solid drug products by identifying, qualifying, and securing high-value opportunities. The Account Manager will serve as the primary point of contact for prospective and existing clients, guiding them from initial engagement through term sheet negotiation, commercial supply agreement execution, and ongoing account management. This role will ensure each opportunity aligns with Serán's technical capabilities, service offerings, and strategic growth objectives. Primary responsibilities will be to maintain strong client relationships throughout the commercial manufacturing lifecycle to support successful project execution and optimize utilization of Serán's commercial manufacturing capacity.
This role will join a highly skilled Business Development team that is strategically located throughout North America. Successful candidates will have clear communication within pharmaceutical development and manufacturing and remain within their preferred region, but will require travel to company headquarters in Bend, Oregon and client sites as needed. Preference will be given to those with international Business Development and Account Management experience for commercial manufacturing.
Duties and Responsibilities
  • Identify, qualify, and pursue new commercial manufacturing opportunities for oral solid drug products
  • Build and maintain a robust pipeline of prospects aligned with Serán's technical capabilities and capacity strategy
  • Conduct initial technical and commercial assessments to ensure strong project fit
  • Lead the development and negotiation of term sheets and commercial supply agreements
  • Serve as the primary point of contact for assigned commercial accounts, ensuring a high-quality client experience
  • Develop strong, trust-based relationships with key stakeholders at client organizations
  • Communicate project status, timelines, risks, and decisions clearly and proactively
  • Support long-term client retention and growth through strategic account planning
  • Guide clients through the commercial manufacturing lifecycle-from onboarding and tech transfer through validation, launch, and ongoing supply
  • Collaborate closely with internal teams (technical operations, quality, supply chain, finance, legal) to ensure smooth project execution
  • Monitor project progress, identify risks or bottlenecks, and drive timely resolution
  • Ensure commercial commitments, deliverables, and quality expectations are met
  • Coordinate internal review and approval of commercial proposals, pricing, and contract terms
  • Manage renewals, amendments, and long-term supply agreements as client needs evolve
  • Ensure accurate forecasting and demand planning to support capacity utilization
  • Provide market insights and customer feedback to inform commercial strategy and capacity planning
  • Maintain accurate CRM records, pipeline reporting, and revenue forecasting
  • Contribute to continuous improvement of commercial processes, tools, and client engagement practices
  • Support cross-functional initiatives that enhance Serán's commercial manufacturing capabilities and competitiveness
  • Scope my increase to align with company initiatives
  • Perform other related duties as assigned

Required Skills and Experience
  • Strong understanding of oral solid dose (OSD) drug development and commercial manufacturing processes
  • Working knowledge of GMP requirements, quality systems, and regulatory expectations
  • Ability to interpret technical data, batch records, and manufacturing requirements
  • Familiarity with tech transfer, validation, and commercial supply operations
  • Proven ability to manage complex accounts and long-cycle commercial relationships
  • Experience negotiating term sheets, pricing, and commercial supply agreements
  • Strong financial acumen, including forecasting, revenue planning, and capacity management
  • Skilled in opportunity qualification and pipeline management
  • Excellent verbal and written communication skills
  • Ability to build trust-based relationships with technical, operational, and executive stakeholders
  • Strong presentation and client-facing skills
  • Skilled at managing expectations and navigating sensitive commercial discussions
  • Strong project management capabilities
  • Ability to manage multiple accounts and priorities simultaneously
  • Highly organized, detail-oriented, and proactive in identifying risks and solutions
  • Comfortable working cross-functionally with operations, quality, supply chain, legal, and finance
  • Strategic thinker with a solution-oriented mindset
  • Self-motivated and comfortable in a fast-growing, dynamic environment
  • Strong sense of ownership and accountability for client success and revenue outcomes
  • Demonstrated success in negotiating commercial agreements or long-term supply contracts
  • Track record of managing cross-functional teams or complex technical projects
  • Experience with CRM systems, forecasting tools, and pipeline reporting

Education and Experience
  • Bachelor's degree in a related scientific discipline, business, or marketing
  • 3-7 years in account management, business development, or client-facing roles within a CDMO, pharmaceutical, or biotech environment
  • Experience supporting or managing commercial-stage drug products (preferred)
  • Background in oral solid dose manufacturing or related pharmaceutical operations (preferred)

Physical Requirement
  • Prolonged periods of sitting at a desk and working on a computer
  • Must be able to lift to 15 pounds at times
  • Approximately 25% of travel required, and at times greater than 50%
  • Travel will be predominately domestic with the potential for international travel

Visit https://www.seranbio.com/careers to learn more about company culture and the community of Bend, Oregon.
Applicants must be authorized to work for an employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Benefits Summary:
Serán employees accrue over four weeks of paid time off annually. Employer contributions to a retirement account begin after 90 days and do not require an employee match or vesting period. Various health plans allow employees to find the best coverage for their individual or family needs with minimal employee contributions. Serán covers each employee with basic life and long-term disability, giving access to increase or add coverage. An Employee Assistance Program provides support for all things related to our employees' wellbeing, along with access to pet insurance.
The Corporate Headquarters of Serán BioScience are located at 63047 Layton Ave, Bend, OR 97701
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.