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Technical Account Executive Jobs in Silver Spring, MD

Kion

Technical Account Manager

Baltimore, MD · On-site

$118 - $128/hr

Partner with Account Executives on renewal cycles, expansion opportunities, and Professional ... Technical health score of your book, and health-trigger response time * On-time delivery of ...

New

Kion

Technical Account Manager

Columbia, MD · On-site +1

$118K - $128K/yr

Partner with Account Executives on renewal cycles, expansion opportunities, and Professional ... Technical health score of your book, and health-trigger response time * On-time delivery of ...

RevStar

Account Executive

Arlington, VA · Remote

Technical scoping, architecture, proposals, and funding requests are owned by Solutions Architects ... B2B sales or account executive role * Experience selling services or solutions * Strong ...

Unlimited Technology

Account Executive

Herndon, VA

Gathers, assesses, and validates new customer needs, both business and technical, working with Business Development, Project Management (Delivery) and Account Executives (Sales). * Works with Account ...

Cast AI

Technical Account Manager | USA

Washington, DC · Remote

Cast AI Technical Account Management As a Technical Account Manager, you will be the technical ... Culture Check interview with an executive *As part of our standard hiring process, we would like to ...

Qualys

Technical Account Manager, Federal

Washington, DC

$155K - $190K/yr

Must be able to establish and maintain technical relationships with technical & executive level contacts for assigned accounts. This position is open to candidates based in the central, mountain and ...

Enhesa

Account Executive

Arlington, VA · On-site

Overview Enhesa is looking for a driven Account Executive with a proven track record of generating ... Comfortable selling technical solutions with business value * Confident engaging executive-level ...

Coras

Account Executive - Navy

Mclean, VA · On-site +1

$140K - $200K/yr

Account Executive - Navy CORAS is seeking a high-performing Account Executive to drive growth ... and technical decision makers. * Generate and manage a qualified pipeline capable of exceeding ...

Qualys

Account Executive, Public Sector

Washington, DC · Remote

The Account Executive, US Federal, is responsible for actively driving and managing new direct and ... Provide functional and technical support to prospects and customers * Respond to customer questions ...

CORAS

Account Executive - Navy

Mclean, VA · On-site

$140K - $200K/yr

Account Executive - Navy CORAS is seeking a high-performing Account Executive to drive growth ... and technical decision makers. * Generate and manage a qualified pipeline capable of exceeding ...

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All JobsTechnical Account JobsTechnical Account Executive JobsTechnical Account Executive Jobs in Silver Spring, MD

Technical Account Executive information

See Silver Spring, MD salary details

$31K

$81.9K

$147.8K

How much do technical account executive jobs pay per year?

As of Aug 21, 2026, the average yearly pay for technical account executive in Silver Spring, MD is $81,911.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,800.00 and $98,200.00 per year, depending on experience, location, and employer.

What is a technical account executive?

A Technical Account Executive is a professional who combines sales expertise with technical knowledge to manage and grow client relationships, especially for technology-based products or services. They work closely with clients to understand their technical needs, provide tailored solutions, and ensure customer satisfaction throughout the sales cycle. Technical Account Executives often act as a bridge between the client and internal technical teams, helping to resolve issues and identify opportunities for upselling or cross-selling. This role requires strong communication, problem-solving skills, and a solid understanding of the relevant technology. It is common in industries such as software, IT services, and telecommunications.

How does a technical account executive balance technical problem-solving with sales responsibilities?

A Technical Account Executive is responsible for both understanding clients' technical needs and driving business growth through sales. This role often requires working closely with engineering teams to address client challenges while also collaborating with the sales team to identify and pursue new opportunities. Balancing these responsibilities involves strong communication skills, the ability to prioritize client issues, and a proactive approach to relationship management. Regular check-ins with clients and internal teams help ensure that technical solutions align with business objectives, making adaptability and multitasking essential skills in this role.

What are the key skills and qualifications needed to thrive as a technical account executive?

To thrive as a Technical Account Executive, you need a solid background in sales, technical solution knowledge, and account management, often supported by a degree in business or a technical field. Familiarity with CRM platforms like Salesforce, technical presentation tools, and relevant product certifications is typically required. Exceptional communication, relationship-building, and problem-solving skills help you connect with clients and translate their needs into actionable solutions. These skills are essential to effectively bridge the gap between technical products and customer needs, driving both client satisfaction and business growth.

What is the difference between Technical Account Executive vs Customer Success Manager?

AspectTechnical Account ExecutiveCustomer Success Manager
CredentialsTechnical background, certifications in product or technical fieldsCustomer service, communication, and relationship management skills
Work EnvironmentTechnical meetings, product demonstrations, troubleshootingClient onboarding, ongoing support, relationship building
Employer & IndustryTech companies, SaaS providers, IT servicesTech, SaaS, and software industries

While both roles focus on client engagement, the Technical Account Executive primarily handles technical solutions, product demonstrations, and troubleshooting, whereas the Customer Success Manager emphasizes relationship management and ensuring customer satisfaction. The Technical Account Executive often works closely with technical teams, while the Customer Success Manager maintains ongoing client relationships to promote retention and growth.

What are the most commonly searched types of Technical Account jobs in Silver Spring, MD?

The most popular types of Technical Account jobs in Silver Spring, MD are:

What job categories do people searching Technical Account Executive jobs in Silver Spring, MD look for?

The top searched job categories for Technical Account Executive jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Technical Account Executive jobs?

Cities near Silver Spring, MD with the most Technical Account Executive job openings:

Technical Account Executive jobs near you
Infographic showing various Technical Account Executive job openings in Silver Spring, MD as of August 2026, with employment types broken down into 87% Full Time, 8% Part Time, 4% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $81,911 per year, or $39.4 per hour.

Technical Account Manager

Kion

Baltimore, MD • On-site

$118 - $128/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New

Job description

As a Technical Account Manager at Kion, you are the primary technical advisor and technical relationship owner for a dedicated portfolio of customers, partnering with the CSM (who orchestrates the account) and the AE (who owns the commercial motion). Your north star is Kion's core value: Turning Customers into Fans .

You will run structured, tiered engagement cadences, serve as the connective tissue between customers and Kion's Engineering, Product, and Support teams, and own the technical side of the customer lifecycle from onboarding through renewal. Your customers will span enterprise commercial accounts (life sciences, tech, higher education) and government/defense accounts. Success looks like customers who renew, expand, and advocate for Kion because they trust your technical guidance and feel that you genuinely own their outcomes. You’ll also be joining at an exciting moment: the broader Customer Success team is refining how it works, so you can expect aspects of this role to keep evolving as those improvements take shape.

YOUR DAY-TO-DAY:
  • Own a named portfolio of 8–10 strategic (Tier 1–2) accounts plus a pooled set of ~8 mid-tier accounts (≈15–18 total), and serve as their primary point of contact for all platform and technical matters
  • Lead onboarding for new accounts in your book to a 90-day time-to-value standard — onboarding is the first renewal activity, not a support task
  • Run tiered customer syncs: monthly technical check-ins with strategic accounts, 6–8 week check-ins with named growth accounts, and quarterly proactive outreach to the pooled book — with structured agendas sent ahead, notes, tracked action items, and a written recap within two business days
  • Advise customers on platform upgrades: timing, release notes highlights, known issues, and coordinating phased rollouts from sandbox to non-prod to production
  • Troubleshoot and own customer platform issues end-to-end, including compliance dashboard configuration, spend reporting gaps, permissions, integrations, and enforcement policy behavior
  • Guide customers on cloud governance and FinOps best practices: budget-to-actuals analysis, cost anomaly investigation, multi-cloud spend visibility, and rightsizing guidance
  • Drive adoption of new platform features and capabilities, including AI-assisted tooling, through demos, working sessions, and proactive outreach
  • Maintain accurate, current account health tracking in CRM within 48 hours of every meaningful interaction: open items, sentiment, risk flags, and next steps
  • Host the weekly customer office-hours rotation; answer customer questions within one business day (strategic accounts) or two (pooled book); act on health triggers — e.g., a >30% usage decline — within one week
  • Co-present quarterly business reviews (Kion Objective Reviews / KORs) for strategic accounts with the CSM — owning the adoption story and roadmap segment — and deliver semi-annual executive business reviews, annual health reviews, and quarterly written usage & value reports for mid-tier accounts
  • Serve as the bridge between customers and Kion's Support team, ensuring tickets are scoped correctly, prioritized appropriately, and moving; escalating when they are not
  • Represent customer bug reports and feature requests in internal cross-functional reviews, with context on business impact and urgency
  • Attend and contribute to internal rhythms: weekly CSM+TAM standup, monthly Tier 1 account reviews (with CSM and AE), weekly TAM Sync, Support Team Sync, Bug and Feature Review, Sprint Demos, and monthly Product leadership syncs
  • Partner with Account Executives on renewal cycles, expansion opportunities, and Professional Service SOWs
  • Contribute to the Kion Success Center knowledge base when documentation gaps are identified based on recurring customer questions
  • Engage customers in the Kion community Slack (Cloudunity) with release updates, answers, and discussions
HOW YOU'LL BE MEASURED:
  • Time-to-value: new accounts reach first measurable value inside 90 days
  • Technical health score of your book, and health-trigger response time
  • On-time delivery of prescribed touchpoints: check-ins, EBRs, health reviews, and usage reports
  • Critical-issue resolution time and escalation quality
  • Renewal outcomes on your book, in partnership with the AE — the adoption story you supply feeds every value recap
WHAT WE ARE EXPECTING FROM YOU (I.E., THE QUALIFICATIONS YOU MUST HAVE):
  • 4–8 years in technical consulting, solutions engineering, implementation, or professional services (or equivalent customer-facing technical depth)
  • Relationship-first mindset: you build genuine trust through consistent follow-through, technical credibility, and treating customer problems as your own
  • Technical fluency in cloud infrastructure: AWS, Azure, GCP, IAM, multi-account governance, compliance frameworks (NIST, CIS, FedRAMP), and cloud cost management concepts
  • Exceptional written and verbal communication skills; you calibrate your message to the audience, from cloud engineer to executive sponsor
  • Strong organizational skills; you manage a complex, multi-account book without letting commitments slip or customers wonder where things stand
  • Comfort with change; you stay effective (and keep customers steady) while team processes and engagement models are being refined
  • Ability to interpret platform data and metrics to diagnose issues, identify adoption gaps, and drive decision-making
  • Experience navigating government customer environments — procurement, ATO/compliance processes, classification constraints — and self-hosted or customer-hosted (non-SaaS) deployments
  • Bachelor's degree in a relevant field or equivalent practical experience
WISH LIST (nice-to-haves):
  • Experience with cloud governance, FinOps, or cost management platforms
  • Familiarity with compliance standards: NIST 800-53, CIS Benchmarks, FedRAMP, CMMC
  • Familiarity with infrastructure-as-code tools (Terraform, CloudFormation)
  • Experience with customer success platforms or support ticketing systems
  • Experience using or demonstrating AI-assisted tooling in a customer-facing context
WHAT WE WILL PROVIDE IN RETURN:
  • Kion is a remote-first company. We offer a 100% remote work schedule (US only)!
  • Excellent compensation and outstanding benefits, including medical, dental and vision!
  • 3% of direct compensation contribution to your 401(k) (no match required).
  • Unlimited PTO to allow staff to spend time with friends and family.
  • Regular virtual engagementsto better connect with co-workers and talk about life outside of work.
  • A small-team collaborative environment that fosters communication and innovation.
ABOUT KION

Kion is revolutionizing CloudOps and FinOps. We offer a unified approach, delivering multicloud, multi-org, and multi-account visibility and controls, empowering organizations to effectively manage their complex cloud environments from a single, centralized platform. At Kion, you’ll join a team that values collaboration, creativity, and building products that make a real impact for customers across industries.

We’re a fast-growing, Series A startup and we believe employees are our most precious resource. While we’re headquartered outside Baltimore, MD and Washington DC,we are committed to a 100% remote-first workforce. In addition, Kion offers excellent compensation and outstanding benefits!

If you're passionate about using your expert skills to bring transformational change to a customer’s cloud journey, you'd be a great addition to our team!

The pay range for this role is:

118,000 - 128,000 USD per year (Remote (United States))

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