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Contract Remote Technical Account Manager Jobs in Silver Spring, MD

Cast AI

Technical Account Manager | USA

Washington, DC · Remote

Cast AI Technical Account Management As a Technical Account Manager, you will be the technical ... Enjoy a flexible, remote-first global environment. * 401(k) retirement plan 100% company match on ...

PerformYard

Account Manager

Arlington, VA · Remote

This is a 100% Remote Position - now & forever Requirements What You'll Do: * Generate qualified ... Experience managing current customer upsell opportunities and negotiating contract details * A ...

PerformYard

Account Manager

Arlington, VA · On-site +1

This is a 100% Remote Position - now & forever Requirements What You'll Do: * Generate qualified ... Experience managing current customer upsell opportunities and negotiating contract details * A ...

PerformYard

Account Manager

Arlington, VA · Remote

This is a 100% Remote Position - now & forever Requirements What You'll Do: * Generate qualified ... Experience managing current customer upsell opportunities and negotiating contract details * A ...

Kastle Systems

Account Manager

Falls Church, VA · Remote

Kastle's integrated security solution, including access control, video, and remote video monitoring ... contract management, and e-mail programs. Company Overview Kastle Systems is the leader in managed ...

IBTCI

Contract Specialist Consultant

Vienna, VA · Remote

Business Development / Remote Technical Point of Contact: Vice President Type: Consultant ... Support organizational efforts to strengthen contract management practices and operational ...

Signal Vine, Inc

Account Manager (REMOTE)

Alexandria, VA · On-site +1

Renew and expand customer contracts, meeting and exceeding personal and team quotas. * Deliver both ... At least 2-3 years of experience in Account Management or Customer Success. * Undergraduate degree ...

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All JobsContract Technical Account JobsContract Remote Technical Account Manager JobsContract Remote Technical Account Manager Jobs in Silver Spring, MD

Contract Remote Technical Account Manager information

See Silver Spring, MD salary details

$41.4K

$89.3K

$174.7K

How much do contract remote technical account manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for contract remote technical account manager in Silver Spring, MD is $89,345.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,100.00 and $103,900.00 per year, depending on experience, location, and employer.

What is a contract remote technical account manager?

A Contract Remote Technical Account Manager is a professional who oversees and manages the technical aspects of client accounts for a company, typically on a contract basis and working remotely. Their main responsibilities include serving as the main technical point of contact, understanding client needs, resolving technical issues, and ensuring customer satisfaction. They act as a bridge between the client and the company’s technical teams, often helping to implement solutions, provide technical guidance, and support ongoing projects. This role requires strong communication skills, technical expertise, and the ability to work independently from a remote location.

What are the key skills and qualifications needed to thrive as a contract remote technical account manager?

To thrive as a Contract Remote Technical Account Manager, you need strong technical expertise, account management experience, and a relevant degree in IT or business. Familiarity with CRM software, cloud platforms, ticketing systems, and certifications like ITIL or AWS are commonly required. Outstanding communication, problem-solving, and organizational skills set top performers apart, especially in remote environments. These skills ensure you can deliver technical solutions, build strong client relationships, and drive customer satisfaction from a distance.

What are some common challenges faced by contract remote technical account managers, and how can they be addressed?

Contract Remote Technical Account Managers often navigate challenges such as aligning client expectations with deliverable timelines, staying updated on rapidly changing technologies, and maintaining strong communication across distributed teams. To address these, it's important to set clear communication protocols, utilize robust project management tools, and schedule regular check-ins with both clients and internal teams. Building strong relationships and proactively identifying potential issues can help ensure smoother project execution and client satisfaction.

What is the difference between Contract Remote Technical Account Manager vs Contract Remote Customer Success Manager?

AspectContract Remote Technical Account ManagerContract Remote Customer Success Manager
CredentialsTechnical certifications, industry-specific knowledgeCustomer service, communication skills
Work EnvironmentTechnical support, client consultationsClient onboarding, relationship management
Industry UsageTechnology, SaaS, IT servicesSoftware, SaaS, subscription services
Search IntentTechnical support, account managementCustomer retention, satisfaction

The Contract Remote Technical Account Manager focuses on technical support and account management within tech industries, requiring technical certifications. In contrast, the Contract Remote Customer Success Manager emphasizes client relationships and satisfaction, often with a focus on onboarding and retention. Both roles are remote, client-facing, and vital for customer success but differ in technical depth and focus areas.

What are popular job titles related to Contract Remote Technical Account Manager jobs in Silver Spring, MD?

For Contract Remote Technical Account Manager jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Contract Remote Technical Account Manager jobs in Silver Spring, MD look for?

The top searched job categories for Contract Remote Technical Account Manager jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Contract Remote Technical Account Manager jobs?

Cities near Silver Spring, MD with the most Contract Remote Technical Account Manager job openings:

Contract Remote Technical Account Manager jobs near you

Technical Account Manager | USA

Cast AI

Washington, DC • Remote

Full-time

Re-posted 2 days ago

Job description

Why Cast AI?

Cast AI is an automation platform that operates cloud-native and AI infrastructure at scale. By embedding autonomous decision-making directly into Kubernetes and cloud environments, Cast AI continuously optimizes performance, reliability, and efficiency in production.

The old way doesn't work. As Kubernetes and AI environments grow, manual decisions don't. Cast AI replaces tickets, alerts, and manual tuning with continuous automation that adapts infrastructure as conditions change. Efficiency and cost savings follow naturally from that automation.

Over 2,100 companies already rely on Cast AI, including Akamai, BMW, Cisco, FICO, HuggingFace, NielsenIQ, Swisscom, and TGS.

Global team, diverse perspectives
We're headquartered in Miami, but our impact is international. We take a global and intentional approach to diversity. Today, Cast AI operates across 34 countries spanning Europe, North America, Latin America, and APAC, bringing a wide range of perspectives into how we build and lead.

Unicorn momentum
In January 2026, we achieved unicorn status with a strategic investment from Pacific Alliance Ventures, the corporate venture arm of Shinsegae Group (a $50+ billion Korean conglomerate). Our valuation now exceeds $1 billion, and we're just getting started.

Join us as we build the future of autonomous infrastructure.


Cast AI Technical Account Management

As a Technical Account Manager, you will be the technical leader and trusted advisor for your assigned accounts, independently managing complexity across enterprise Kubernetes environments and building the deep, long-term relationships that drive real outcomes. This is a high-impact role at a fast-growing company where your work will be visible from day one.

A Glimpse into the Customer Success Team

Our customer-obsessed technical account management team is dedicated to delivering world-class assistance to our clients. They are the bridge between our customers and the wider Cast AI organization, representing the customer's voice to Cast AI and the voice of Cast AI to the customer. The team ensures that our customers are successful in their use of our platform.

Requirements:
  • Minimum of 2-3 years hands-on experience working with Kubernetes
  • CKAD and/or CKA certification(s) is an immense advantage
  • Minimum of 2 years of professional experience in cloud computing, focusing on major platforms like AWS, Azure, or GCP
  • Strong problem-solving skills and technical acumen. It would help you navigate complex technical environments and develop solutions that align with client needs
  • Excellent communication skills, both written and verbal. You must be able to articulate technical concepts clearly and understandably to various audiences, including those who may need a technical background
  • Bachelor's or Master's degree in Computer Science, Engineering, or a related field. Foundational knowledge is crucial for understanding the complex technical aspects of our product
Responsibilities:
  • Technical Leadership - Be the trusted technical advisor and first point of escalation for your customers, orchestrating resources to drive customer delight
  • Customer Onboarding - Lead technical onboarding, ensuring all clusters are connected to Cast AI within 90 days, working closely with DevOps engineers and SREs
  • Renewals & Growth - Drive renewals and account expansion in partnership with Account Managers through continuous, proactive value delivery
  • FinOps Business Reviews - Lead monthly and quarterly business reviews (remote and in-person), showcasing cost savings, automation wins, and new product capabilities
What's in it for you?
  • Join a fast-growing company at the forefront of cloud-native automation and Kubernetes technology.
  • Enjoy a flexible, remote-first global environment.
  • 401(k) retirement plan 100% company match on employee contributions up to 6% of pay (available after 3 months of employment).
  • Access UnitedHealthcare plans including medical, dental, and vision coverage.
  • Equity options.
  • Learning budget for your professional and personal growth.
  • Team-building budget and company events to connect with your colleagues.
  • Equipment budget to ensure you have everything you need.
Hiring process
  • Screening call with Recruiter
  • Hiring Manager interview
  • 1-2 additional interviews based on the role
  • Culture Check interview with an executive

*As part of our standard hiring process, we would like to inform you that a background check may be conducted at the final stage of recruitment through our third-party provider, Checkr.
*Please note that Cast AI does not provide any form of visa sponsorship/work permit.
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