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Tech Support Jobs in Villa Rica, GA (NOW HIRING)

The IT Support Specialist is responsible for providing support to internal employees and all corporate infrastructures. This includes all our Servers, Office 365, Software application, and all other ...

We're looking for an IT Support Administrator to help keep our technology running smoothly across the organization. This role is the first point of contact for employee technology support, providing ...

We're looking for an IT Support Administrator to help keep our technology running smoothly across the organization. This role is the first point of contact for employee technology support, providing ...

Sr IT Support Specialist

Atlanta, GA · Hybrid

$103K - $127K/yr

As a Senior IT Support Specialist , you will be a senior individual contributor and the hands-on technical anchor for daily IT operations. You will resolve the issues no one else can, mentor junior ...

New

IT Support Technician

Atlanta, GA · On-site

$50K - $57K/yr

About the Role We are seeking an IT Desktop Support Technician to provide hands-on technical support for our employees and office technology environment. This role is ideal for someone with 1-3 years ...

The IT Support Specialist will work closely with internal teams, external service providers, and the agency's security office to manage end-user devices, provide IT assistance, and ensure a secure ...

IT Support Specialist

Atlanta, GA · On-site

$75 - $90/hr

The IT Support Specialist serves to support the organization by providing onsite and remote employee technical support. General Duties: * Support employee workstations, applications, network services ...

The IT Support Specialist will work closely with internal teams, external service providers, and the agency's security office to manage end-user devices, provide IT assistance, and ensure a secure ...

Bachelor's degree from an accredited college or university in Information Technology or related field, or equivalent work experience. * 5+ years of experience in production support, incident ...

We're looking for anIT Support Administrator to help keep our technology running smoothly across the organization. This role is the first point of contact for employee technology support, providing ...

Senior IT Support Technician

Atlanta, GA · On-site +1

$50K - $75K/yr

Our Client is seeking a Senior IT Support Specialist to join its growing IT team supporting a fully remote workforce. This role is ideal for an experienced IT professional who enjoys solving complex ...

General information Job Title Senior IT Support Engineer Date Tuesday, July 28, 2026 Entity Unifi Aviation, LLC Posting City Atlanta Posting State Georgia Exempt or Non-Exempt Position Exempt Shift A.

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Showing results 21-40

Tech Support information

See Villa Rica, GA salary details

$23.6K

$38K

$57.6K

How much do tech support jobs pay per year?

As of Sep 6, 2026, the average yearly pay for tech support in Villa Rica, GA is $37,952.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,700.00 and $41,000.00 per year, depending on experience, location, and employer.

What is a tech support specialist?

Tech support specialists are professionals who assist users in resolving technical issues with hardware, software, or network systems. They provide guidance by troubleshooting problems, answering questions, and offering solutions via phone, email, chat, or in person. Their goal is to ensure that technology functions smoothly for individuals or organizations by addressing technical challenges promptly and efficiently.

What are the qualifications to get a job in tech support?

The qualifications for jobs in technical or tech support vary but typically include a high school diploma and experience with repairing technology and customer service. Some companies may prefer candidates with a bachelor’s degree in computer science or certification in a specific type of software or hardware. Others may provide on-the-job training in their system. Technical or tech support jobs typically involve helping a company with issues that come up in its internal system or assisting individuals with problems. Duties frequently involve using helpdesk software, checking on system operations, explaining technical processes to users, and tracking issues to identify faults with software or hardware.

What are the key skills and qualifications needed to thrive as a tech support specialist, and why are they important?

To thrive as a Tech Support specialist, you need a solid understanding of computer systems, troubleshooting techniques, and common operating systems, typically supported by relevant IT certifications or coursework. Familiarity with ticketing systems, remote desktop software, and diagnostic tools is often required. Exceptional communication skills, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills ensure timely, accurate support and contribute to positive user experiences and organizational efficiency.

What are some common challenges faced by tech support professionals and how can they be managed?

Tech Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, communicating effectively with users of varying technical backgrounds, and managing multiple support requests simultaneously. Success in this role typically involves staying organized, maintaining patience, and developing strong problem-solving skills. Collaborating with team members and documenting solutions can help resolve issues more efficiently and improve the overall customer experience.

What is the difference between Tech Support vs Help Desk Technician?

AspectTech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ are common
Work EnvironmentOn-site or remote; troubleshooting hardware/software issues for end-usersOn-site or remote; providing technical assistance and support to users
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsIT service providers, corporate IT, government agencies

Both roles involve assisting users with technical issues, often requiring similar certifications and working in comparable environments. The main difference lies in scope: Tech Support may handle more complex technical problems, while Help Desk Technicians focus on user support and issue resolution.

What is entry level tech support?

Entry level tech support refers to the initial position in technical support roles, typically requiring minimal prior experience. It involves assisting users with basic hardware, software, and network issues, often using troubleshooting tools and customer service skills. These roles usually require a high school diploma or equivalent and may offer on-the-job training or certifications like CompTIA A+.

What is the job of a tech support?

A tech support professional assists users with troubleshooting hardware and software issues, providing technical guidance and solutions. They often use diagnostic tools, communicate clearly with customers, and may hold certifications like CompTIA A+ to perform their duties effectively.

What skills do I need for tech support?

Tech support professionals need strong communication skills to explain technical issues clearly, along with problem-solving abilities to diagnose and resolve hardware and software problems. Knowledge of operating systems, networking, and common troubleshooting tools is essential, and certifications like CompTIA A+ can enhance credibility and job prospects.

What are popular job titles related to Tech Support jobs in Villa Rica, GA?

For Tech Support jobs in Villa Rica, GA, the most frequently searched job titles are:

What cities near Villa Rica, GA are hiring for Tech Support jobs?

Cities near Villa Rica, GA with the most Tech Support job openings:

Infographic showing various Tech Support job openings in Villa Rica, GA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, 1% Temporary, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $37,952 per year, or $18.2 per hour.

IT Support Specialist

Curant Health

Smyrna, GA • On-site

Full-time

Medical, PTO

Posted 25 days ago


Job description

JOIN A LEADING HEALTHCARE TEAM
Do you want to join a leading healthcare team focused on nurturing long-term patient and caregiver relationships? Do you want to be a part of a company that is committed to hiring the best people and using the best technology and tools to deliver improved health outcomes for patients and partners? If so, take a look at the available career opportunities at Curant Health.
Curant Health is searching for an IT Support Specialist to join its team in Smyrna, GA. The IT Support Specialist is responsible for providing support to internal employees and all corporate infrastructures. This includes all our Servers, Office 365, Software application, and all other IT related peripherals. This individual will be responsible for answering technical questions, troubleshooting, resolving users' issues, creating user accounts, and maintaining all servers. This individual should have experience in meeting and exceeding customer service SLAs. This role requires flexibility to be available for on-call rotational support.
Responsibilities
The IT Support Specialist is responsible for designing, organizing, modifying, and supporting the computer and network infrastructure. This includes provisioning, installation/configuration, operation, and maintenance of systems hardware and software, website maintenance tasks, employee setup and maintenance, desktop support, and telecommunication services for employees in all locations.
This individual should have a high level of initiative and will assume responsibility for helpdesk support services, as well as perform hardware, software, and network troubleshooting in a timely and effective manner. Guiding the implementation of facilities infrastructure from the ground up with minimal supervision.
Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems, and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
  • Perform regular security monitoring to identify any possible security breach.
  • Create, change, and delete user accounts per request.
  • Setup and support employee workstations and conference rooms.
  • Install technology devices and equipment with the use of power tools.
  • Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies.
  • Monitor a database for all ticketed items and ensure that the service tickets are resolved in timely manner.
  • Keep IT workspaces, including server rooms, clean and organized.
  • Service, maintain, troubleshoot, and configure network printers.
  • Provide an excellent level of customer support for employees, vendors, and clients of Curant Health.
  • Provide guidance of systems and hardware with our employees.
  • Create documentation for technology functions.
  • Support information technology initiatives that link directly with our overall strategic business objectives as an organization.
  • Research new technologies that could assist Curant Health in reducing costs and/or improve productivity as requested.
  • Research and recommend innovative, and where possible automated approaches for system administration tasks.
  • Maintain IT inventory system.
  • Develop and maintain installation and configuration procedures.
  • Plays key roles in ensuring that employees stay abreast of technology changes that are made to support our business needs.
  • Acts as a change agent, and communicator.
Qualifications
  • Requires 3+ years' experience of relevant work experience in a related position in an IT environment that delivers service to internal customers.
  • Bachelor's degree in Information Technology preferred. Candidates with degrees in other fields must have significant compensating experience.

Why Work for Us?
We offer competitive pay, paid holidays, benefits, paid time off and a work/life balance. Not only that, but we also offer paid parental leave, recognition programs, promotion opportunities, a comprehensive training program to enhance your career, and employee prescription discounts.
Our Core Values consist of ICARE; Integrity, Communication, Accountability, Relationships and Excellence, and we take pride in you embodying those traits. Curant Health is an equal opportunity employer.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.