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Tech Support Jobs in Villa Rica, GA (NOW HIRING)

Salas O'Brien

IT Support Specialist

Atlanta, GA · On-site

IT Support Specialist At Salas O'Brien we tell our clients that we're engineered for impact. This passion for making a difference applies just as much to our team as it does to our projects. That ...

Ware Malcomb

IT Support Specialist I

Atlanta, GA · On-site

The IT Support Specialist I is in the front lines of our helpdesk, responsible for supporting our end users in the local office and offices in the assigned region(s). This entry-level role has the ...

Tier4 Group

IT Operations Support Lead

Atlanta, GA

IT Support Lead Location: East Cobb (near the Battery) Onsite: 5 days per week 6 Month Contract to Hire We're working with a growing organization that's looking for an IT Support Lead who's ready for ...

FirstBank

IT Site Support Engineer

Newnan, GA · On-site

Associate must provide top quality IT Support to all employees in the local office and other FirstBank personnel or clients that are working from or being supported by the team. Essential Duties and ...

FirstBank

IT Site Support Engineer

Newnan, GA · On-site

Associate must provide top quality IT Support to all employees in the local office and other FirstBank personnel or clients that are working from or being supported by the team. Essential Duties and ...

Radancy

IT Support Technician

Atlanta, GA · On-site

$50K - $57K/yr

About the Role We are seeking an IT Desktop Support Technician to provide hands-on technical support for our employees and office technology environment. This role is ideal for someone with 1-3 years ...

FirstBank

IT Site Support Engineer

Newnan, GA · On-site

Associate must provide top quality IT Support to all employees in the local office and other FirstBank personnel or clients that are working from or being supported by the team. Essential Duties and ...

Emergent Software

Senior IT Support Technician

Atlanta, GA · On-site +1

$50K - $75K/yr

Our Client is seeking a Senior IT Support Specialist to join its growing IT team supporting a fully remote workforce. This role is ideal for an experienced IT professional who enjoys solving complex ...

RaceTrac

IT Support Manager

Atlanta, GA · On-site

Bachelor's degree from an accredited college or university in Information Technology or related field, or equivalent work experience. * 5+ years of experience in production support, incident ...

Chartwell Law

IT Support Specialist

Atlanta, GA · Hybrid

Description This IT Support Specialist provides first-level technical support to employees by responding to phone and email requests, troubleshooting basic computer, application, and access issues ...

Unifi

Senior IT Support Engineer

Atlanta, GA · On-site

General information Job Title Senior IT Support Engineer Date Tuesday, July 28, 2026 Entity Unifi Aviation, LLC Posting City Atlanta Posting State Georgia Exempt or Non-Exempt Position Exempt Shift A.

Marcura

IT Support Administrator

Atlanta, GA · On-site

Marcura is a global leader in maritime technology and operations, supporting nearly onethird of the world's seaborne commodity trade. Our trusted platforms which span software, data intelligence and ...

Marcura

IT Support Administrator

Atlanta, GA · On-site

Marcura is a global leader in maritime technology and operations, supporting nearly one-third of the world's seaborne commodity trade. Our trusted platforms which span software, data intelligence and ...

Marcura

IT Support Administrator

Atlanta, GA · On-site

Marcura is a global leader in maritime technology and operations, supporting nearly one‑third of the world's seaborne commodity trade. Our trusted platforms which span software, data intelligence ...

U.S. Navy

IT Support Specialist

Fairburn, GA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

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Showing results 21-40

All JobsTech Support JobsTech Support Jobs in Villa Rica, GA

Tech Support information

See Villa Rica, GA salary details

$23.6K

$38K

$57.6K

How much do tech support jobs pay per year?

As of Aug 16, 2026, the average yearly pay for tech support in Villa Rica, GA is $37,952.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,700.00 and $41,000.00 per year, depending on experience, location, and employer.

What is a tech support specialist?

Tech support specialists are professionals who assist users in resolving technical issues with hardware, software, or network systems. They provide guidance by troubleshooting problems, answering questions, and offering solutions via phone, email, chat, or in person. Their goal is to ensure that technology functions smoothly for individuals or organizations by addressing technical challenges promptly and efficiently.

What are the qualifications to get a job in tech support?

The qualifications for jobs in technical or tech support vary but typically include a high school diploma and experience with repairing technology and customer service. Some companies may prefer candidates with a bachelor’s degree in computer science or certification in a specific type of software or hardware. Others may provide on-the-job training in their system. Technical or tech support jobs typically involve helping a company with issues that come up in its internal system or assisting individuals with problems. Duties frequently involve using helpdesk software, checking on system operations, explaining technical processes to users, and tracking issues to identify faults with software or hardware.

What are the key skills and qualifications needed to thrive as a tech support specialist, and why are they important?

To thrive as a Tech Support specialist, you need a solid understanding of computer systems, troubleshooting techniques, and common operating systems, typically supported by relevant IT certifications or coursework. Familiarity with ticketing systems, remote desktop software, and diagnostic tools is often required. Exceptional communication skills, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills ensure timely, accurate support and contribute to positive user experiences and organizational efficiency.

What are some common challenges faced by tech support professionals and how can they be managed?

Tech Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, communicating effectively with users of varying technical backgrounds, and managing multiple support requests simultaneously. Success in this role typically involves staying organized, maintaining patience, and developing strong problem-solving skills. Collaborating with team members and documenting solutions can help resolve issues more efficiently and improve the overall customer experience.

What is the difference between Tech Support vs Help Desk Technician?

AspectTech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ are common
Work EnvironmentOn-site or remote; troubleshooting hardware/software issues for end-usersOn-site or remote; providing technical assistance and support to users
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsIT service providers, corporate IT, government agencies

Both roles involve assisting users with technical issues, often requiring similar certifications and working in comparable environments. The main difference lies in scope: Tech Support may handle more complex technical problems, while Help Desk Technicians focus on user support and issue resolution.

What is the job of a tech support?

A tech support professional assists users with troubleshooting hardware and software issues, providing technical guidance to resolve problems. They often use diagnostic tools, communicate solutions clearly, and may work in help desks or support centers, sometimes requiring certifications like CompTIA A+.
More about Tech Support jobs

What cities near Villa Rica, GA are hiring for Tech Support jobs?

Cities near Villa Rica, GA with the most Tech Support job openings:

Tech Support jobs near you
Infographic showing various Tech Support job openings in Villa Rica, GA as of August 2026, with employment types broken down into 74% Full Time, 13% Part Time, and 13% Contract. Highlights an 88% In-person, 8% Hybrid, and 4% Remote job distribution, with an average salary of $37,952 per year, or $18.2 per hour.

IT Support Specialist

Salas O'Brien Engineers Incorporated

Atlanta, GA • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Salas O'Brien rating

8.2

Company rating: 8.2 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

158th of 449 rated engineering

Job description

IT Support Specialist
At Salas O'Brien we tell our clients that we're engineered for impact. This passion for making a difference applies just as much to our team as it does to our projects. That's why we're committed to living our values every day: inspiring, achieving, and connecting as shared owners of our success with a focus on a sustainable future.
Building for the long-term means that all of our team members can expect to work on amazing projects with a people-first approach to problem solving. It also means that each member of our team has truly limitless potential to build a unique, meaningful, and high-impact career-and they'll receive great total rewards along the way.
About Us:
Founded in 1975, Salas O'Brien is an employee-owned engineering and professional services firm focused on achieving impact for our clients, our team, and the world. We know that tomorrow's requirements are today's opportunities, and we are here to design lasting solutions for pressing challenges.
We work across a variety of industries providing integrated engineering and consulting services. Our specialized experience includes design for data centers, healthcare, science and technology, high-rise buildings, clean energy, education, and other building types as well as structural and building sciences, infrastructure asset management, advanced robotics, and more.
Our technical expertise is paired with an exceptional team of business development, human resources, finance and accounting, information technology, and marketing professionals, all of whom play a key role in bringing our commitments to life every day.
Job Summary:
The IT Support Specialist serves to support the organization by providing onsite and remote employee technical support.
General Duties:
  • Support employee workstations, applications, network services, software, printers, Wi-Fi, etc.
  • Provide employee training on new technologies and enterprise services
  • Ensure customer satisfaction through the timely and professional resolution of employee problems, logged and tracked through our internal ticketing system
  • Maintain documentation and knowledge base articles for employee use as well as internal IT processes
  • Manage and provision new employee workstations, smartphones and other end user computing devices
  • Document existing and new IT systems, services and processes
  • Manage and work with local IT vendors
  • Provide support and technical services for various core network devices & services; WAN and LAN connectivity, switches, routers, firewalls, Wi-Fi, printers, VPN, VoIP, etc
  • Provide support and technical services for various company servers and 3rd party services
  • Participate in planning and rolling out of new enterprise-wide company software and services
  • Participate or lead research projects into new technology or services (hardware, software, devices, services, etc.)
  • Make recommendations for improving existing systems and processes
  • Review IT publications, online materials or IT related coursework to remain up to date with current and future technologies emerging in the industry
  • Work with other regional IT team members and managers to collaborate on successful deployment of enterprise-wide initiatives.

Qualifications and Experience:
  • Educational Background: Associate's degree and/or bachelor's degree in information technology, or related discipline a plus (Telecommunications, MIS, CS, CE, Software Engineering, Math or related)
  • Experience: 3-5 years of direct IT-related work experience

Technical Skills:
Required
  • Experience with computer hardware, software and printer support
  • Experience with Microsoft Office 365 service and administration
  • Experience with Microsoft client and server OS' environments
  • Experience with Manage Engine ServiceDesk or other ticketing systems
  • Mobile device troubleshooting skills (Apple IOS and Google Android)
  • Experience with asset management and license tracking methodologies
  • Experience with Microsoft Active Directory (LDAP) and Group Policy concepts
  • IP network troubleshooting skills

Preferred
  • Experience with Microsoft SharePoint, Power Bi a plus
  • Knowledge of engineering application support such as AutoCAD, Revit etc.
  • Experience with Microsoft File Services (e.g. DFS, replication, security & permissions)
  • Knowledge of Virtualization technologies (VMware, Hyper-V, Citrix)

Adaptability: Flexibility and willingness to work on various projects and tasks, embracing new challenges with enthusiasm.
Initiative: Demonstrated ability to work independently and take initiative to drive projects forward.
Location: Atlanta (Hybrid; Minimum of 1-2 days per week in the office)
Travel: Regional travel may be required
Compensation & Benefits:
Salas O'Brien health and welfare benefits are designed to invest in you, and in the things you care about. Your health. Your well-being. Your security. Your future. Team members have access to medical, dental, vision, and basic life insurance, a 401(k) plan, and the ability to purchase company stock at a discount. Salas O'Brien has both U.S. and Canadian (PTO) plans for full-time salaried, exempt and non-team members, 10 paid holidays, and paid leave programs for military service and new parents. And certain roles may be eligible for additional rewards, including merit increases, performance discretionary bonus, and stock.
The base salary range for this position is $75,000 to $90,000. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
Equal Opportunity Employment Statement
Salas O'Brien provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state/provincial, or local laws. Salas O'Brien will accommodate the disability-related needs of applicants as required by law.
Third-Party Agency Notice
Salas O'Brien does not accept unsolicited resumes from external recruiters or agencies. We only work with approved partners engaged directly by our Talent Acquisition team for specific searches. Unsolicited submissions will not be eligible for placement fees.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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