ZipRecruiter

Log In

1

Tech Support Jobs in Lexington, MA (NOW HIRING)

Ironhorse Funding LLC

IT Support Specialist

Middleton, MA · On-site

$26 - $37/hr

Your Impact As an onsite IT Support Specialist in Beverly, MA, you'll sharpen your craft by keeping our team productive in a regulated consumer finance environment. You'll be the steady first line of ...

Nadia Care

IT Support Specialist

Boston, MA · On-site

We leverage technology to support our virtual engagement that allows us to meet all our moms where they are. We ensure that our members have trusted sources for support, resources, and information ...

Nadia Care

IT Support Specialist

Boston, MA · Remote

We are seeking an IT Support Specialist to join our growing team. This role owns day-to-day IT support, user lifecycle management (onboarding/offboarding), and identity & access management (IAM ...

KabaFusion

IT Support Specialist II

Lexington, MA · On-site

$30.72 - $37.88/hr

The IT Support Specialist Level II is a role that combines technical expertise with leadership and problem-solving skills. They are responsible for providing more advanced technical support ...

Mondo

IT Support Engineer

Somerville, MA · On-site

$41 - $44/hr

Job Title: IT Support Engineer Location-Type: Hybrid (Somerville, MA - 3 Days Onsite) Start Date Is: ASAP Duration: 4-6 Month Contract Compensation Range: Based on Experience, W2 Entry Level: $22/hr ...

Silicon Labs Careers

IT Support Specialist I

Boston, MA · On-site

$80 - $100/hr

IT Support Specialist IBoston, MAMeet the TeamOur IT Service Team is a reliable group of professionals dedicated to providing top-notch technical support. This team handles a variety of tasks, from ...

Revolutionspace

IT Support Analyst

Boston, MA · On-site

$60 - $80/hr

Position Summary Revolution Space is seeking a strong IT Support Analyst to join our growing IT team. This role is central to supporting rapid company growth in a highly secure, compliance-driven ...

Silicon Labs

IT Support Specialist I

Boston, MA · On-site

$59K - $109K/yr

Merging cutting-edge technology into the world's most highly integrated SoCs, Silicon Labs provides device makers the solutions, support, and ecosystems needed to create advanced edge connectivity ...

Silabs

IT Support Specialist I

Boston, MA · On-site

$59K - $109K/yr

Learn more atwww.silabs.com. IT Support Specialist I Boston, MA Meet the Team Our IT Service Team is a reliable group of professionals dedicated to providing top-notch technical support. This team ...

Revolution Space

IT Support Analyst

Boston, MA · On-site

$60K - $100K/yr

Revolution Space is seeking a strong IT Support Analyst to join our growing IT team. This role is central to supporting rapid company growth in a highly secure, compliance-driven environment (CMMC ...

Staffingine LLC

IT support engineer

Boston, MA · On-site

Job Title: IT support engineer Job Location: Boston Job Type: Contract * This list is intended to reflect the current job but there may be additional essential functions and certainly nonessential ...

TJM, Inc.

IT Support Specialist

Nashua, NH · On-site

Serving as the first point of contact for IT support within the organization. * Diagnosing and troubleshooting hardware and software issues. * Repairing or replacing damaged hardware. * Installing ...

TJ McCartney

IT Support Specialist

Nashua, NH · On-site

Serving as the first point of contact for IT support within the organization. * Diagnosing and troubleshooting hardware and software issues. * Repairing or replacing damaged hardware. * Installing ...

TJ McCartney

IT Support Specialist

Nashua, NH · On-site

$60 - $80/hr

Serving as the first point of contact for IT support within the organization. * Diagnosing and troubleshooting hardware and software issues. * Repairing or replacing damaged hardware. * Installing ...

previous pagenext page

Showing results 21-40

All JobsTech Support JobsTech Support Jobs in Lexington, MA

Tech Support information

See Lexington, MA salary details

$30.3K

$48.9K

$74.2K

How much do tech support jobs pay per year?

As of Sep 8, 2026, the average yearly pay for tech support in Lexington, MA is $48,852.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,100.00 and $52,800.00 per year, depending on experience, location, and employer.

What is a tech support specialist?

Tech support specialists are professionals who assist users in resolving technical issues with hardware, software, or network systems. They provide guidance by troubleshooting problems, answering questions, and offering solutions via phone, email, chat, or in person. Their goal is to ensure that technology functions smoothly for individuals or organizations by addressing technical challenges promptly and efficiently.

What are the qualifications to get a job in tech support?

The qualifications for jobs in technical or tech support vary but typically include a high school diploma and experience with repairing technology and customer service. Some companies may prefer candidates with a bachelor’s degree in computer science or certification in a specific type of software or hardware. Others may provide on-the-job training in their system. Technical or tech support jobs typically involve helping a company with issues that come up in its internal system or assisting individuals with problems. Duties frequently involve using helpdesk software, checking on system operations, explaining technical processes to users, and tracking issues to identify faults with software or hardware.

What are the key skills and qualifications needed to thrive as a tech support specialist, and why are they important?

To thrive as a Tech Support specialist, you need a solid understanding of computer systems, troubleshooting techniques, and common operating systems, typically supported by relevant IT certifications or coursework. Familiarity with ticketing systems, remote desktop software, and diagnostic tools is often required. Exceptional communication skills, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills ensure timely, accurate support and contribute to positive user experiences and organizational efficiency.

What are some common challenges faced by tech support professionals and how can they be managed?

Tech Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, communicating effectively with users of varying technical backgrounds, and managing multiple support requests simultaneously. Success in this role typically involves staying organized, maintaining patience, and developing strong problem-solving skills. Collaborating with team members and documenting solutions can help resolve issues more efficiently and improve the overall customer experience.

What is the difference between Tech Support vs Help Desk Technician?

AspectTech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ are common
Work EnvironmentOn-site or remote; troubleshooting hardware/software issues for end-usersOn-site or remote; providing technical assistance and support to users
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsIT service providers, corporate IT, government agencies

Both roles involve assisting users with technical issues, often requiring similar certifications and working in comparable environments. The main difference lies in scope: Tech Support may handle more complex technical problems, while Help Desk Technicians focus on user support and issue resolution.

What is entry level tech support?

Entry level tech support refers to the initial position in technical support roles, typically requiring minimal prior experience. It involves assisting users with basic hardware, software, and network issues, often using troubleshooting tools and customer service skills. These roles usually require a high school diploma or equivalent and may offer on-the-job training or certifications like CompTIA A+.

What is the job of a tech support?

A tech support professional assists users with troubleshooting hardware and software issues, providing technical guidance and solutions. They often use diagnostic tools, communicate clearly with customers, and may hold certifications like CompTIA A+ to perform their duties effectively.

What skills do I need for tech support?

Tech support professionals need strong communication skills to explain technical issues clearly, along with problem-solving abilities to diagnose and resolve hardware and software problems. Knowledge of operating systems, networking, and common troubleshooting tools is essential, and certifications like CompTIA A+ can enhance credibility and job prospects.
More about Tech Support jobs

What cities near Lexington, MA are hiring for Tech Support jobs?

Cities near Lexington, MA with the most Tech Support job openings:

Tech Support jobs near you
Infographic showing various Tech Support job openings in Lexington, MA as of June 2026, with employment types broken down into 4% As Needed, 19% Full Time, 69% Part Time, 4% Temporary, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $48,852 per year, or $23.5 per hour.

IT Support Specialist

Middleton, MA • On-site

Ironhorse Funding LLC
Finance and Insurance • 11 - 50 employees
Learn more about Ironhorse Funding LLCexternal

$26 - $37/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Who We Are
Ironhorse Funding is a leading provider of innovative, technology-driven, full spectrum finance solutions to consumers and dealers in the motorcycle, powersports, RV, and marine markets. We provide customers across the entire credit spectrum access to financing and refinancing programs with competitive rates and flexible terms through our direct-to-consumer and dealer programs. We want every customer to have access to financing for their dream ride.
We have an immediate need for IT Specialist to join our team located in Beverly, MA. You will support the IT needs for the organization for Motorcycle, Powersports, RV and Marine assets.
This role is ONSITE Monday to Friday 8am-5pm or 830am -530pm.
Your Impact
As an onsite IT Support Specialist in Beverly, MA, you'll sharpen your craft by keeping our team productive in a regulated consumer finance environment. You'll be the steady first line of support-building trust, improving reliability, and reinforcing a security-first approach aligned with our SOC 2.
Key responsibilities:
- Triage and resolve requests via helpdesk tickets, email, and phone with a Serve and Help mindset
- Troubleshoot Windows endpoints and peripherals (laptops/desktops, printers, scanners) and basic connectivity issues
- Support Microsoft 365 workflows, including Entra ID and Microsoft Intune user/device tasks
- Assist with onboarding/offboarding: accounts, access, and equipment readiness
- Run routine monitoring/audits and document fixes in an internal knowledge base
- Partner with the IT Manager on escalations, refreshes, upgrades, and improvements driven by Teamwork and Communication
Required qualifications/skills:
- 2+ years in IT support/help desk or similar
- Strong troubleshooting, clear communication, and Accountability
- Comfort with compliance, least privilege, and Adaptability
- Associate's Degree in related field preferred
Ready to grow your onsite support career? Apply today.
A Day, Onsite
You start the morning onsite by scanning the helpdesk queue and setting priorities with Respect and Integrity-quick wins first, then deeper troubleshooting. Between assisting teammates with Microsoft 365 questions and keeping devices running smoothly, you'll stay close to the details that matter in a compliance-driven environment. As requests ebb and flow, you'll capture repeatable fixes in the knowledge base and compare notes with the IT Manager on what to streamline next-small process upgrades that compound over time, powered by Teamwork and Communication and a calm, customer-first rhythm.
Total Rewards
- Medical, Dental, and Vision coverage
- Life Insurance
- Health Savings Account (HSA) and Flexible Spending Account (FSA)
- 401(k) plan with employer match, no vesting schedule, plus financial advising
- Success Sharing bonus plan
- Competitive salary
- Paid Time Off, including Generous PTO (up to 4 weeks)
- Paid Volunteer Day
- 10 paid holidays

Apply