ZipRecruiter

Log In

1

Tech Support Jobs in Augusta, GA (NOW HIRING)

Premier Networx, Inc.

On-Site Support Technician

Augusta, GA

$20.25 - $27.75/hr

You'll work directly with end users and business leaders, performing installations, resolving escalated technical issues, supporting technology rollouts, and assisting with infrastructure-related ...

New

ADP

Payroll Support Representative

Augusta, GA

$49K - $50K/yr

  • Retirement

  • PTO

Provides WFN/AutoPay Payroll Technology Support * Supports General PR, HR - Benefit Questions * Supports Payroll Processing Questions and Issues * Conducts Initial Issue Troubleshooting * Works with ...

ADP

Payroll Support Representative

Augusta, GA · On-site

$49K - $50K/yr

  • Retirement

  • PTO

Provides WFN/AutoPay Payroll Technology Support * Supports General PR, HR - Benefit Questions * Supports Payroll Processing Questions and Issues * Conducts Initial Issue Troubleshooting * Works with ...

Savannah River National Laboratory

Help Desk Lead

Aiken, SC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

They handle complex technical escalations, maintain SLAs (Service Level Agreements), and improve IT support processes while mentoring Help Desk technicians to meet performance goals "We put science ...

She Recruits. LLC

Radiology Physician

Augusta, GA · On-site

$252K - $315K/yr

Balanced case distribution across modalities On-site and hospital coverage Dedicated tech support Potential for subspecialty focus Collaborative reading environment Highlights: Equal rotation of ...

360care

Podiatrist

Augusta, GA · On-site

Remote tech support Our Podiatry Services include but are not limited to: * Diabetic Foot Care * Fall Risk Assessment and Interventions * Pressure Alleviation Recommendations * Venous, Pressure and ...

360care

Podiatrist

Augusta, GA

Remote tech support Our Podiatry Services include but are not limited to: * Diabetic Foot Care * Fall Risk Assessment and Interventions * Pressure Alleviation Recommendations * Venous, Pressure and ...

360care

Podiatrist

Augusta, GA

Remote tech support Our Podiatry Services include but are not limited to: * Diabetic Foot Care * Fall Risk Assessment and Interventions * Pressure Alleviation Recommendations * Venous, Pressure and ...

360care

Podiatrist

Augusta, GA · On-site

Remote tech support Our podiatry services include but are not limited to: * Diabetic foot care * Fall risk assessment and interventions * Pressure alleviation recommendations * Venous, pressure and ...

She Recruits LLC

Diagnostic Radiologist

Augusta, GA · On-site

Dedicated tech support * Potential for subspecialty focus * Collaborative reading environment Highlights: * * Equal rotation of studies * GA & SC license opportunity * Long-term partnership potential

previous page

Showing results 41-60

All JobsTech Support JobsTech Support Jobs in Augusta, GA

Tech Support information

See Augusta, GA salary details

$25.4K

$40.9K

$62K

How much do tech support jobs pay per year?

As of Aug 16, 2026, the average yearly pay for tech support in Augusta, GA is $40,872.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,200.00 and $44,200.00 per year, depending on experience, location, and employer.

What is the job of a tech support?

A tech support professional assists users with troubleshooting hardware and software issues, providing technical guidance to resolve problems. They often use diagnostic tools, communicate solutions clearly, and may work in help desks or support centers, sometimes requiring certifications like CompTIA A+.

What are some common challenges faced by tech support professionals and how can they be managed?

Tech Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, communicating effectively with users of varying technical backgrounds, and managing multiple support requests simultaneously. Success in this role typically involves staying organized, maintaining patience, and developing strong problem-solving skills. Collaborating with team members and documenting solutions can help resolve issues more efficiently and improve the overall customer experience.

What is a tech support specialist?

Tech support specialists are professionals who assist users in resolving technical issues with hardware, software, or network systems. They provide guidance by troubleshooting problems, answering questions, and offering solutions via phone, email, chat, or in person. Their goal is to ensure that technology functions smoothly for individuals or organizations by addressing technical challenges promptly and efficiently.

What are the qualifications to get a job in tech support?

The qualifications for jobs in technical or tech support vary but typically include a high school diploma and experience with repairing technology and customer service. Some companies may prefer candidates with a bachelor’s degree in computer science or certification in a specific type of software or hardware. Others may provide on-the-job training in their system. Technical or tech support jobs typically involve helping a company with issues that come up in its internal system or assisting individuals with problems. Duties frequently involve using helpdesk software, checking on system operations, explaining technical processes to users, and tracking issues to identify faults with software or hardware.

What are the key skills and qualifications needed to thrive as a tech support specialist, and why are they important?

To thrive as a Tech Support specialist, you need a solid understanding of computer systems, troubleshooting techniques, and common operating systems, typically supported by relevant IT certifications or coursework. Familiarity with ticketing systems, remote desktop software, and diagnostic tools is often required. Exceptional communication skills, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills ensure timely, accurate support and contribute to positive user experiences and organizational efficiency.

What is the difference between Tech Support vs Help Desk Technician?

AspectTech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ are common
Work EnvironmentOn-site or remote; troubleshooting hardware/software issues for end-usersOn-site or remote; providing technical assistance and support to users
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsIT service providers, corporate IT, government agencies

Both roles involve assisting users with technical issues, often requiring similar certifications and working in comparable environments. The main difference lies in scope: Tech Support may handle more complex technical problems, while Help Desk Technicians focus on user support and issue resolution.

More about Tech Support jobs

What are the most commonly searched types of Tech Support jobs in Augusta, GA?

The most popular types of Tech Support jobs in Augusta, GA are:

What are popular job titles related to Tech Support jobs in Augusta, GA?

For Tech Support jobs in Augusta, GA, the most frequently searched job titles are:

What job categories do people searching Tech Support jobs in Augusta, GA look for?

The top searched job categories for Tech Support jobs in Augusta, GA are:

What cities near Augusta, GA are hiring for Tech Support jobs?

Cities near Augusta, GA with the most Tech Support job openings:

Tech Support jobs near you
Infographic showing various Tech Support job openings in Augusta, GA as of August 2026, with employment types broken down into 4% Internship, 71% Full Time, 18% Part Time, and 7% Contract. Highlights an 93% In-person, and 7% Remote job distribution, with an average salary of $40,872 per year, or $19.6 per hour.

On-Site Support Technician

Premier Networx, Inc.

Augusta, GA • On-site

$55K - $65K/yr

Full-time

Posted 2 days ago

New

Job description

ON-SITE SUPPORT TECHNICIAN II ROLE:
As an On-Site Support Technician II, you'll serve as Premier Networx's technical presence at client locations, providing hands-on support, project implementation, hardware deployments, and onsite troubleshooting for issues that cannot be resolved remotely.
This role bridges the gap between the Service Desk and Project Teams by delivering exceptional onsite support while ensuring a seamless client experience. You'll work directly with end users and business leaders, performing installations, resolving escalated technical issues, supporting technology rollouts, and assisting with infrastructure-related projects.
The ideal candidate is comfortable working independently in client environments, possesses strong troubleshooting skills, and enjoys building relationships while delivering outstanding customer service. When not onsite, you'll collaborate with the Service Desk and Project Teams to document work, coordinate activities, and prepare for upcoming client engagements.
You Will Be Most Successful If You've Had Hands-On Experience With:
  • At least 2 years of related experience troubleshooting workstations, printers/scanners, mobile devices, line-of-business applications, basic networks, and servers.
  • Previous MSP experience highly desired.
  • Experience with hardware installation, deployment, and support.
  • Experience with backup software and common data protection applications.
  • Antivirus deployment, configuration, troubleshooting, and remediation.
  • Microsoft Windows Operating Systems (Desktop and Server).
  • Microsoft 365 and Office applications.
  • Active Directory and user account administration.
  • Endpoint deployment and workstation provisioning.
  • Basic networking concepts, including switching, Wi-Fi, and connectivity troubleshooting.
Skills and Competencies Needed for Success:
  • Strong communication skills, including professional communication with clients, documentation, and end-user training.
  • Strong troubleshooting skills, including analyzing, anticipating, and resolving complex technical issues in onsite environments.
  • Strong organizational and time management skills with the ability to manage multiple client visits and priorities.
  • Self-driven with the ability to work independently while representing Premier Networx professionally at client locations.
  • Exceptional customer service and relationship-building skills.
Primary Responsibilities:
  • Provide onsite technical support for escalated end-user issues that require hands-on troubleshooting or remediation.
  • Install, configure, deploy, and replace desktops, laptops, monitors, printers, scanners, and related peripherals.
  • Perform new user workstation deployments, office moves, and technology refresh projects.
  • Support client technology projects including hardware upgrades, software rollouts, network equipment replacements, and office relocations.
  • Troubleshoot and resolve workstation, printer, mobile device, and line-of-business application issues in person.
  • Conduct onsite assessments and identify potential technology concerns, risks, or improvement opportunities.
  • Assist with network and infrastructure troubleshooting, including connectivity, wireless, and basic server-related issues.
  • Coordinate with vendors during onsite installations, repairs, and technology projects.
  • Work closely with Help Desk and Project Teams to ensure smooth communication and issue resolution.
  • Provide end-user training and guidance during deployments and support visits.
  • Document all work thoroughly within ticketing and documentation systems.
  • Escalate advanced infrastructure and complex technical issues to senior engineers when necessary.
  • Represent Premier Networx professionally while maintaining strong client relationships and delivering an exceptional client experience.
  • Assist with project planning, project execution, and onsite implementation activities.
  • Additional duties and responsibilities as assigned by management.
Highly Desired Certifications:
  • CompTIA A+
  • Network+
  • Microsoft Modern Desktop Administrator
  • Microsoft 365 Certifications
  • Azure Fundamentals (AZ-900)
  • Other relevant endpoint, networking, or systems certifications
Other Requirements:
  • Regular and reliable attendance at our Augusta office and client locations.
  • This position requires frequent travel to client sites throughout the service area.
  • Company vehicle provided for most local client site work. Use of a personal vehicle may occasionally be required, with mileage reimbursement provided.
  • Ability to transport and install computers, monitors, printers, and other IT equipment.
  • Valid driver's license and acceptable driving record required.
  • Successful completion of a background check required.

Apply