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Tech Support Jobs in Rhode Island (NOW HIRING)

Hirekeyz Inc

IT Consultant

Bristol, RI · On-site

The IT Consultant provides strategic guidance and technical leadership to the Town of Bristol, supporting budgeting, planning, and IT optimization. This role involves recommending technology ...

ULINE

IT Systems Technician

Coventry, RI · On-site

$34/hr

As a Uline IT Systems Technician, you'll provide tech support for employees and ensure systems are running smoothly across the warehouse and offices at our new Connecticut location. Hours: Monday ...

G Advisors LLC

Service / Support Technician

Cumberland, RI

$19.25 - $26.25/hr

East Coast Technology is looking for professional individuals who would like long term, full time ... The most important characteristic of our support team is to help our customers work on what they do ...

G Advisors LLC

Service / Support Technician

Cumberland, RI

$19.25 - $26.25/hr

East Coast Technology is looking for professional individuals who would like long term, full time ... The most important characteristic of our support team is to help our customers work on what they do ...

Year Up United

IT Job Training Program

Providence, RI · On-site

$525/wk

In-depth classes include: - Business Operations - IT Support - Financial Operations - Banking ... Project Management - Network Security & Support Get the skills and opportunity you need to launch ...

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Showing results 41-60

All JobsTech Support JobsTech Support Jobs in Rhode Island

Tech Support information

See Rhode Island salary details

$26.4K

$42.6K

$64.6K

How much do tech support jobs pay per year?

As of Aug 8, 2026, the average yearly pay for tech support in Rhode Island is $42,581.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,700.00 and $46,000.00 per year, depending on experience, location, and employer.

What is the job of a tech support?

A tech support professional assists users with troubleshooting hardware and software issues, providing technical guidance to resolve problems. They often use diagnostic tools, communicate solutions clearly, and may work in help desks or support centers, sometimes requiring certifications like CompTIA A+.

What are some common challenges faced by tech support professionals and how can they be managed?

Tech Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, communicating effectively with users of varying technical backgrounds, and managing multiple support requests simultaneously. Success in this role typically involves staying organized, maintaining patience, and developing strong problem-solving skills. Collaborating with team members and documenting solutions can help resolve issues more efficiently and improve the overall customer experience.

What is a tech support specialist?

Tech support specialists are professionals who assist users in resolving technical issues with hardware, software, or network systems. They provide guidance by troubleshooting problems, answering questions, and offering solutions via phone, email, chat, or in person. Their goal is to ensure that technology functions smoothly for individuals or organizations by addressing technical challenges promptly and efficiently.

What are the qualifications to get a job in tech support?

The qualifications for jobs in technical or tech support vary but typically include a high school diploma and experience with repairing technology and customer service. Some companies may prefer candidates with a bachelor’s degree in computer science or certification in a specific type of software or hardware. Others may provide on-the-job training in their system. Technical or tech support jobs typically involve helping a company with issues that come up in its internal system or assisting individuals with problems. Duties frequently involve using helpdesk software, checking on system operations, explaining technical processes to users, and tracking issues to identify faults with software or hardware.

What are the key skills and qualifications needed to thrive as a tech support specialist, and why are they important?

To thrive as a Tech Support specialist, you need a solid understanding of computer systems, troubleshooting techniques, and common operating systems, typically supported by relevant IT certifications or coursework. Familiarity with ticketing systems, remote desktop software, and diagnostic tools is often required. Exceptional communication skills, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills ensure timely, accurate support and contribute to positive user experiences and organizational efficiency.

What is the difference between Tech Support vs Help Desk Technician?

AspectTech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ are common
Work EnvironmentOn-site or remote; troubleshooting hardware/software issues for end-usersOn-site or remote; providing technical assistance and support to users
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsIT service providers, corporate IT, government agencies

Both roles involve assisting users with technical issues, often requiring similar certifications and working in comparable environments. The main difference lies in scope: Tech Support may handle more complex technical problems, while Help Desk Technicians focus on user support and issue resolution.

More about Tech Support jobs
What are the most commonly searched types of Tech Support jobs in Rhode Island? The most popular types of Tech Support jobs in Rhode Island are:
What are popular job titles related to Tech Support jobs in Rhode Island? For Tech Support jobs in Rhode Island, the most frequently searched job titles are:
What job categories do people searching Tech Support jobs in Rhode Island look for? The top searched job categories for Tech Support jobs in Rhode Island are:
Tech Support jobs near you
Infographic showing various Tech Support job openings in Rhode Island as of August 2026, with employment types broken down into 58% Full Time, 34% Part Time, 6% Contract, and 2% Nights. Highlights an 98% In-person, and 2% Remote job distribution, with an average salary of $42,581 per year, or $20.5 per hour.

IT Consultant

Hirekeyz Inc

Bristol, RI • On-site

Contractor

Re-posted 28 days ago

Job description

Job Title: IT Consultant

Location: Bristol, RI (On-site at various Town facilities and remote as needed)

Duration: Long Term Contract

Job Summary:

The IT Consultant provides strategic guidance and technical leadership to the Town of Bristol, supporting budgeting, planning, and IT optimization. This role involves recommending technology solutions, consolidating equipment and software, and coordinating IT support across departments to enhance efficiency and performance.

Key Responsibilities:

  • Provide technical and organizational leadership for IT-related issues during annual budget preparation.
  • Recommend future purchasing and technology needs for Town departments.
  • Identify cost savings and efficiencies through consolidation of equipment and software (e.g., standardizing platforms across departments).
  • Coordinate IT and communication-related support across Town facilities.
  • Conduct one-on-one or group training sessions on standard applications, maintenance, and user rights.
  • Assist with the procurement and installation of new servers, software, and hardware.
  • Develop procedures and documentation for IT processes and disaster recovery.
  • Provide consultation via phone, email, or on-site as requested by Town personnel.
  • Ensure alignment with Town goals and compliance with CJIS and HIPAA requirements.

Qualifications:

  • Education: Bachelor’s degree in Information Technology, Business Administration, or related field, or equivalent experience.
  • Experience:
  • 5+ years of experience in IT consulting or strategic IT planning.
  • Experience with public sector IT systems and compliance (CJIS, HIPAA).
  • Familiarity with public safety software (e.g., IMC, CSI Technology CAD) and municipal systems (e.g., Tyler-Munis, ViewPoint Cloud).
  • Certifications (preferred):
  • ITIL Foundation or Project Management Professional (PMP).
  • Microsoft Certified Solutions Expert (MCSE) or equivalent.
  • Skills:
  • Strong strategic planning and project management skills.
  • Excellent communication and training abilities for technical and non-technical audiences.
  • Ability to analyze IT systems for cost-saving opportunities.
  • Availability: Must be available for on-site and remote consultations during regular business hours and as needed for strategic planning.