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Tech Support Engineer Jobs (NOW HIRING)

Link Technologies

IT Support Engineer

Las Vegas, NV

Link Technologies (LinkTechConsulting.com) is currently seeking an IT Support Engineer for an opportunity in Las Vegas, NV. About the Role Link Technologies is seeking a hands-on IT Support Engineer ...

Foxconn Assembly LLC

IT Support Engineer

Houston, TX · On-site

We are seeking a highly skilled IT Production Support Engineer to ensure the seamless operation of both internal SFC/MES-developed systems and third-party IT applications used in production functions.

Faire

IT Support Engineer

San Francisco, CA · On-site

$100K - $137K/yr

About this role Faire is looking for an IT Support Engineer to join our IT Operations team in San Francisco. In this role, you'll deliver high-quality technical support to our employees while helping ...

Enlace Health

IT Support Engineer

Atlanta, GA

IT Support Engineer Enlace Health is a specialty value-based care company focused on reducing the cost of care where it matters most: specialty services. Enlace operates across 80+ markets ...

Enlace Health

IT Support Engineer

Atlanta, GA · On-site

IT Support Engineer Enlace Health is a specialty value-based care company focused on reducing the cost of care where it matters most: specialty services. Enlace operates across 80+ markets ...

Monarch Money

IT Support Engineer

$115K - $135K/yr

Monarch is seeking an IT Support Engineer to join our team during a period of hyper-growth. Reporting directly to the IT Manager, you will own day-to-day IT support for Monarch teammates while ...

Staffingine LLC

IT support engineer

Boston, MA · On-site

Job Title: IT support engineer Job Location: Boston Job Type: Contract * This list is intended to reflect the current job but there may be additional essential functions and certainly nonessential ...

Discovery Land Company

IT Support Engineer

Austin, TX · On-site

As an IT Support Engineer at our club, you will be responsible for providing technical assistance and support to internal users, ensuring the efficient operation of computer systems, networks, and ...

F2Onsite

Be Seen First

IT Support Engineer

Magnolia, AR · On-site

$30 - $35/hr

Onsite IT Support Engineer - Magnolia, AR * June 2026 - November 2026 * Monday-Friday - 40 hrs. * 4 years+ experience * Ticket management and hands-on troubleshooting (hardware, software, network)

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How much do tech support engineer jobs pay per hour?

As of May 31, 2026, the average hourly pay for tech support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Tech Support Engineer, and why are they important?

To thrive as a Tech Support Engineer, you need strong troubleshooting abilities, technical knowledge of hardware and software, and typically a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified are highly valued. Excellent communication, patience, and problem-solving skills help you effectively assist users and collaborate with teams. These competencies are crucial for resolving technical issues efficiently and ensuring customer satisfaction.

What are some common challenges faced by Tech Support Engineers, and how can I prepare for them?

Tech Support Engineers often encounter challenges such as troubleshooting complex technical issues under time pressure, managing multiple support tickets simultaneously, and communicating solutions to customers with varying technical backgrounds. To prepare, it's helpful to develop strong problem-solving skills, time management abilities, and clear communication techniques. Gaining familiarity with the company's products and commonly used diagnostic tools will also make it easier to address issues efficiently and provide excellent customer service.

What are Tech Support Engineers?

Tech Support Engineers are professionals who help customers and organizations troubleshoot and resolve technical issues related to products, software, or hardware. They provide assistance via phone, email, chat, or in person, diagnosing problems and guiding users through solutions. Tech Support Engineers may also escalate complex issues to higher-level technical staff and document problem resolutions to improve future support. Their role is critical in ensuring smooth operation and customer satisfaction with technology products and services.

What is the difference between Tech Support Engineer vs Network Support Specialist?

AspectTech Support EngineerNetwork Support Specialist
Required CertificationsCompTIA A+, Network+, Cisco CCNA (often)CompTIA Network+, Cisco CCNA, CCNP (often)
Work EnvironmentHelp desks, remote support, on-site troubleshootingNetwork operations centers, on-site network troubleshooting
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsTelecommunications, enterprise networks, data centers

The main difference is that Tech Support Engineers focus on diagnosing and resolving a wide range of technical issues, including hardware and software, often providing remote or on-site support. Network Support Specialists primarily focus on maintaining and troubleshooting network infrastructure, such as routers, switches, and firewalls. Both roles require similar certifications and work environments but differ in their technical focus and scope of responsibilities.

More about Tech Support Engineer jobs
Who are the top companies hiring for Tech Support Engineer jobs? The top employers for Tech Support Engineer jobs are:
What states have the most Tech Support Engineer jobs? States with the most job openings for Tech Support Engineer jobs include:
What job categories do people searching Tech Support Engineer jobs look for? The top searched job categories for Tech Support Engineer jobs are:
Tech Support Engineer jobs near you
Infographic showing various Tech Support Engineer job openings in the United States as of May 2026, with employment types broken down into 1% Internship, 21% Full Time, 77% Part Time, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $82,930 per year, or $39.9 per hour.
IT Support Engineer

IT Support Engineer

Toyota Material Handling

East Chicago, IN • On-site

$65.40K - $94.67K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

Toyota Material Handling rating

8.2

Company rating: 8.2 out of 10

Based on 60 frontline employees who took The Breakroom Quiz

96th of 415 rated machine equipment manufacturers

Job description

Join our Team as an IT SUPPORT ENGINEER!
The Role:
We're seeking a passionate and dedicated IT Support Engineer who brings enthusiasm and expertise to the table. In this role, you'll deliver an exceptional, customer-focused IT support experience by providing all levels of desktop support while also monitoring and maintaining onsite server, backup, and network systems. You will collaborate with cross-functional teams, including Manufacturing and Engineering, to support daily operations and innovative projects. You will lead and contribute to IT initiatives, perform advanced troubleshooting across office and manufacturing environments, and install, configure, and maintain business, manufacturing, and engineering technologies. You will use independent judgment to resolve complex technical issues, ensure IT policies and procedures are followed, and recommend process improvements that enhance operational efficiency and continuously improve IT services. If you enjoy tackling challenges with positivity and a bit of humor, you'll feel right at home here.
What You'll Be Doing:
  • Provide excellent customer service and advanced technical support through interactions with customers via telephone, e-mail, etc. providing technical support and problems solving abilities on a variety of technical and nontechnical issues.
  • Manage user accounts, access permissions, and security settings in Active Directory and enterprise systems.
  • Perform maintenance tasks and configuration with desktop management software tools, including software updates and patches, remote control tools, application inventory and management, inventory reporting, imaging computers, and IT asset management in case of failure events, notifies users and fixes the problem or escalates to senior members.
  • Automate support tasks and workflows using scripting and management tools.
  • Serve as an escalation point for complex desktop, infrastructure, and application issues.
  • Monitor systems and respond to incidents, performing root cause analysis and
  • implementing long-term solutions
  • Develop and maintain technical documentation, procedures, and knowledge base articles.
  • Provide mentorship and guidance to Help Desk support staff.
  • Support and maintain virtualized environments (e.g., VMware, Nutanix) and assist with server operations - Including backups and DR under the direction of Senior Engineers.
  • Support and maintain Networking Environment including hardware and software setups under the direction of Senior Engineers.
  • Lead or contribute to IT projects and system improvements.
  • Ability to work both independently and with a group efficiently to meet deadlines.
  • Collaborate with cross-functional teams including Manufacturing and Engineering
  • Review and recommend modifications to helpdesk procedures with IT Managers.
  • Self-motivated, detail-oriented, and organized to meet 2s standards.
  • Communicate clearly and professionally with both technical and non-technical users.
  • Abide by company Core Values and behave professionally, courteously, and respectfully in all situations.
  • Ensure compliance with IT policies, security standards, and company procedures.
  • Perform all duties in a safe and responsible manner.
  • Complete additional duties as assigned.

What We're Looking For:
  • Bachelor's degree OR equivalent of experience in an IT-related environment.
  • Typically has 5+ years of Corporate IT Desktop Support work experience.
  • Experience in the installation, configuration, use, and troubleshooting of mobile and desktop devices.
  • Ability to demonstrate well-developed and proven organizational, problem-solving, analytical, and time management skills.
  • Experience with server configuration and server OS support.
  • Demonstrated project management, data analysis, customer services, and support skills.
  • ITIL Foundations Certification or ITSM/ITIL experience.

Where and When You'll Work:
  • This is an in-person role located at our East Chicago, IN office-ideal for those who thrive in a hands-on, team-oriented environment.

What Your Total Compensation & Benefits Package will look like:
Salary - $65,400 - $94,670 per year. Compensation depends on the selected candidate's education and experience.
Relocation: This role may be eligible for relocation assistance.
World Class Benefits:
  • Competitive Salary
  • Performance Bonus
  • Generous Paid Time Off and 13 Paid Holidays
  • Affordable Medical plans and no-cost Dental & Vision options
  • 100% 401(k) match up to 6%
  • Company-Paid Life Insurance, Short-Term Disability, and Long-Term Disability
  • Tuition Assistance Program
  • Employee Assistance Program (EAP) with access to mental health care, legal support, and financial guidance
  • Recognition and Kaizen (continuous improvement) Reward Programs
  • Meaningful opportunities for personal and professional development
  • Onsite Fitness Center & Occupational Health Clinic
  • Best in class work culture!

Big Name | Big Opportunities | Life is Better at Toyota
Toyota Material Handling North America (TMHNA), the industry leader in forklift sales, comprises two main brands: Toyota Material Handling and The Raymond Corporation. We believe investing in the best people, products, and processes will fuel our future success, and we will always be driven by our foundational principles of "respect for people" and "continuous improvement". With opportunities across North America, we are confident you will find the right position within TMHNA that can help you build a long, fulfilling career.
Learn more here: https://www.toyotaforklift.com/careers
Follow us on Social Media: Working at Toyota Material Handling | Glassdoor

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