Palmetto Technology Group (PTG) is a partnership platform focused on helping technology service companies grow. They are seeking an IT Support Services II to provide advanced technical support ...
Palmetto Technology Group (PTG) is a partnership platform focused on helping technology service companies grow. They are seeking an IT Support Services II to provide advanced technical support ...
Helper
Phoenix, AZ · On-site
$18/hr
We use top of the line technology and company-provided vehicles to safely deliver packages to homes, apartments, and businesses. Each DA Helper is a direct representative of our Company, Lime ...
Helper
Phoenix, AZ · On-site
$18/hr
We use top of the line technology and company-provided vehicles to safely deliver packages to homes, apartments, and businesses. Each DA Helper is a direct representative of our Company, Lime ...
IT Support Tech I
Tempe, AZ · On-site
$21 - $28.75/hr
Responsibilities : • Stage new systems for deployment by the IT helpdesk • Perform basic Active Directory user management • Serve as primary contact for IT hardware requests • Procure ...
IT Support Tech I
Tempe, AZ · On-site
$21 - $28.75/hr
Responsibilities : • Stage new systems for deployment by the IT helpdesk • Perform basic Active Directory user management • Serve as primary contact for IT hardware requests • Procure ...
Helper
Phoenix, AZ · On-site
$18/hr
We use top of the line technology and company-provided vehicles to safely deliver packages to homes, apartments, and businesses. Each DA Helper is a direct representative of our Company, Lime ...
Helper
Phoenix, AZ · On-site
$18/hr
We use top of the line technology and company-provided vehicles to safely deliver packages to homes, apartments, and businesses. Each DA Helper is a direct representative of our Company, Lime ...
... Technologies Virtualization VMware Cloud Azure Hands on experience working in Service Now ticketing tool
... Technologies Virtualization VMware Cloud Azure Hands on experience working in Service Now ticketing tool
IT Support Tech I (56984)
Tempe, AZ · On-site
$20.50 - $28.25/hr
Stage new systems for deployment by the IT helpdesk * Perform basic Active Directory user management * Serve as primary contact for IT hardware requests * Procure IT hardware including workstations ...
IT Support Tech I (56984)
Tempe, AZ · On-site
$20.50 - $28.25/hr
Stage new systems for deployment by the IT helpdesk * Perform basic Active Directory user management * Serve as primary contact for IT hardware requests * Procure IT hardware including workstations ...
General Helper
Chandler, AZ · On-site
$15.75 - $19.75/hr
This position requires access to controlled technology, as defined in the Export Administration Regulations (15 C.F.R. §730, et seq.) and/or the International Traffic in Arms Regulations (ITAR)
General Helper
Chandler, AZ · On-site
$15.75 - $19.75/hr
This position requires access to controlled technology, as defined in the Export Administration Regulations (15 C.F.R. §730, et seq.) and/or the International Traffic in Arms Regulations (ITAR)
General Helper
Chandler, AZ · On-site
$15.75 - $19.75/hr
This position requires access to controlled technology, as defined in the Export Administration Regulations (15 C.F.R. §730, et seq.) and/or the International Traffic in Arms Regulations (ITAR)
General Helper
Chandler, AZ · On-site
$15.75 - $19.75/hr
This position requires access to controlled technology, as defined in the Export Administration Regulations (15 C.F.R. §730, et seq.) and/or the International Traffic in Arms Regulations (ITAR)
Be ready to join a fast-paced, ever-evolving IT company that is bringing on new customers and team members to continue strong growth into the future. IT Support Services II-Help Desk We are ...
Quick apply
Be ready to join a fast-paced, ever-evolving IT company that is bringing on new customers and team members to continue strong growth into the future. IT Support Services II-Help Desk We are ...
IT Support Tech I (56984)
Tempe, AZ · On-site
$20.50 - $28.25/hr
Stage new systems for deployment by the IT helpdesk * Perform basic Active Directory user management * Serve as primary contact for IT hardware requests * Procure IT hardware including workstations ...
IT Support Tech I (56984)
Tempe, AZ · On-site
$20.50 - $28.25/hr
Stage new systems for deployment by the IT helpdesk * Perform basic Active Directory user management * Serve as primary contact for IT hardware requests * Procure IT hardware including workstations ...
IT Support Tech I (56984)
Tempe, AZ · On-site
$20.50 - $28.25/hr
Stage new systems for deployment by the IT helpdesk * Perform basic Active Directory user management * Serve as primary contact for IT hardware requests * Procure IT hardware including workstations ...
IT Support Tech I (56984)
Tempe, AZ · On-site
$20.50 - $28.25/hr
Stage new systems for deployment by the IT helpdesk * Perform basic Active Directory user management * Serve as primary contact for IT hardware requests * Procure IT hardware including workstations ...
IT Help Desk Technician I
Chandler, AZ · On-site
$22/hr
... technologies troubleshooting, password resets, minor desktop, printing or phone issues. * Logs and tracks calls using IT ticketing system, and maintains history records and related problem ...
IT Help Desk Technician I
Chandler, AZ · On-site
$22/hr
... technologies troubleshooting, password resets, minor desktop, printing or phone issues. * Logs and tracks calls using IT ticketing system, and maintains history records and related problem ...
The JR IT Help Desk Specialist will apply great customer service skills to support employees, contractors, and temps in a multi-site Windows 10/11 environment. In this workplace, you must have a take ...
The JR IT Help Desk Specialist will apply great customer service skills to support employees, contractors, and temps in a multi-site Windows 10/11 environment. In this workplace, you must have a take ...
Auto Painter Helper
$16.25 - $19.75/hr
Auto Painter Helpers will be required to repair vehicles thoroughly, safely, and profitably in ... Previous collision experience and/or Collision Vo-Tech certification ABILITES/SKILLS/KNOWLEDGE
Auto Painter Helper
$16.25 - $19.75/hr
Auto Painter Helpers will be required to repair vehicles thoroughly, safely, and profitably in ... Previous collision experience and/or Collision Vo-Tech certification ABILITES/SKILLS/KNOWLEDGE
Auto Painter Helper
Mesa, AZ · On-site
$16 - $19.75/hr
Auto Painter Helpers will be required to repair vehicles thoroughly, safely, and profitably in ... Previous collision experience and/or Collision Vo-Tech certification ABILITES/SKILLS/KNOWLEDGE
Auto Painter Helper
Mesa, AZ · On-site
$16 - $19.75/hr
Auto Painter Helpers will be required to repair vehicles thoroughly, safely, and profitably in ... Previous collision experience and/or Collision Vo-Tech certification ABILITES/SKILLS/KNOWLEDGE
General Helper
$14.75 - $18.75/hr
This position requires access to controlled technology, as defined in the Export Administration Regulations (15 C.F.R. 730, et seq.) and/or the International Traffic in Arms Regulations (ITAR)
General Helper
$14.75 - $18.75/hr
This position requires access to controlled technology, as defined in the Export Administration Regulations (15 C.F.R. 730, et seq.) and/or the International Traffic in Arms Regulations (ITAR)
Auto Painter Helper
Phoenix, AZ · On-site
$16.25 - $19.75/hr
Auto Painter Helpers will be required to repair vehicles thoroughly, safely, and profitably in ... Previous collision experience and/or Collision Vo-Tech certification ABILITES/SKILLS/KNOWLEDGE
Auto Painter Helper
Phoenix, AZ · On-site
$16.25 - $19.75/hr
Auto Painter Helpers will be required to repair vehicles thoroughly, safely, and profitably in ... Previous collision experience and/or Collision Vo-Tech certification ABILITES/SKILLS/KNOWLEDGE
Auto Painter Helper
$16 - $19.75/hr
Auto Painter Helpers will be required to repair vehicles thoroughly, safely, and profitably in ... Previous collision experience and/or Collision Vo-Tech certification ABILITES/SKILLS/KNOWLEDGE
Auto Painter Helper
$16 - $19.75/hr
Auto Painter Helpers will be required to repair vehicles thoroughly, safely, and profitably in ... Previous collision experience and/or Collision Vo-Tech certification ABILITES/SKILLS/KNOWLEDGE
Resolve Helpdesk tickets and provide on-site support daily * Troubleshoot hardware, software ... Minimum of High School diploma, Associate or Bachelor's degree in Information technology or related ...
Resolve Helpdesk tickets and provide on-site support daily * Troubleshoot hardware, software ... Minimum of High School diploma, Associate or Bachelor's degree in Information technology or related ...
Level 1 Service Desk Analyst
Phoenix, AZ · On-site
$20.25 - $27.75/hr
Experience in an IT Help Desk or End-User Support role * Google Workspace (Google Suite/Gmail) experience * Remote troubleshooting of networking, server, and desktop issues * Familiarity with ...
Quick apply
Level 1 Service Desk Analyst
Phoenix, AZ · On-site
$20.25 - $27.75/hr
Experience in an IT Help Desk or End-User Support role * Google Workspace (Google Suite/Gmail) experience * Remote troubleshooting of networking, server, and desktop issues * Familiarity with ...
Tech Helper information
See Phoenix, AZ salary details
$10.74 - $11.89
1% of jobs
$11.89 - $13.04
8% of jobs
$13.04 - $14.19
11% of jobs
$14.52 is the 25th percentile. Wages below this are outliers.
$14.19 - $15.34
15% of jobs
The median wage is $16.29 / hr.
$15.34 - $16.49
18% of jobs
$16.49 - $17.64
18% of jobs
$17.99 is the 75th percentile. Wages above this are outliers.
$17.64 - $18.79
14% of jobs
$18.79 - $19.94
9% of jobs
$19.94 - $21.09
3% of jobs
$21.09 - $22.24
2% of jobs
$22.24 - $23.39
1% of jobs
$10
$18
$23
How much do tech helper jobs pay per hour?

Full-time
Re-posted 24 days ago
Job description
Palmetto Technology Group (PTG) is a partnership platform focused on helping technology service companies grow. They are seeking an IT Support Services II to provide advanced technical support, assist in system administration, and mentor junior staff while participating in IT projects to enhance service delivery.
Responsibilities:
• Provide second-tier support for hardware, software, and network-related issues escalated from junior team members, ensuring timely resolution
• Assist in the administration and management of IT systems, including servers, workstations, and cloud environments
• Diagnose and resolve complex technical issues across a variety of platforms, including Windows, macOS, Linux, and mobile devices
• Respond to service requests from users, providing exceptional customer service and ensuring a positive user experience
• Maintain comprehensive documentation of IT support processes, troubleshooting steps, and system configurations for knowledge sharing and future reference
• Assist in training and mentoring junior IT support staff, providing guidance on best practices and technical skills
• Participate in IT projects, such as software deployments, system upgrades, and network enhancements, ensuring projects are completed on time and within scope
• Monitor IT systems and networks for performance and security, proactively identifying and resolving potential issues
• Manage user accounts, permissions, and access rights within various systems and applications
• Track and report on incident trends, root causes, and resolutions to help improve IT services and support processes.
Qualifications:
Required:
• Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience)
• 3-5 years of experience in IT support or system administration, preferably in a corporate environment
• Strong knowledge of operating systems (e.g., Windows Server, Linux, macOS) and enterprise applications
• Experience with networking concepts, including TCP/IP, DNS, DHCP, and VPN configurations
• Familiarity with helpdesk and ticketing systems (e.g., ServiceNow, JIRA, Zendesk)
• Excellent problem-solving skills and the ability to troubleshoot complex technical issues efficiently
• Strong communication skills, with the ability to explain technical concepts to non-technical users
Preferred:
• Experience with ConnectWise
• Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Expert (MCSE)
• Experience with cloud services (e.g., AWS, Azure) and virtualization technologies (e.g., VMware, Hyper-V)
• Knowledge of IT security practices and data protection regulations
Company:
Most small to mid-size businesses have a ton of tech tools, software, apps, and systems to help them run—and most small to mid-size businesses don’t have the resources (or, quite frankly, the time) to make sure all those tools are running correctly. Founded in 2007, the company is headquartered in Greenville, USA, with a team of 11-50 employees. The company is currently Early Stage.