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Tech Dispatcher Jobs (NOW HIRING)

The Arcticom Group

Dispatcher

Puyallup, WA · On-site

$27 - $30/hr

Dispatcher to follow-up and ensure tech syncs the information back to main office regularly. * Dispatcher is responsible for calling back customer and setting expectations on technician ETA.

Quorum Services

Dispatcher

Visalia, CA

$18/hr

Schedule mobile diagnostic exams and optimize daily routes for technologists * Accurately enter ... Dispatching or scheduling experience, particularly in healthcare or service‑based environments

Atlantic Limo

Dispatcher

Atlanta, GA · On-site

$29K - $39K/yr

Upscale Limousine Company Seeking Experienced Dispatcher for IMMEDIATE OPENING!!! * We Offer ... technology communication skills Well organized and have excellent multi-tasking skills Work night ...

Fire & Ice

Dispatcher

Columbus, OH · On-site

$22/hr

Schedule appointments using right tech / right call guidelines * Enter accurate customer and call ... Previous dispatching experience (required) * Bonus: Experience in HVAC, plumbing, or electrical ...

Sentry ND

Dispatcher

Watford City, ND · On-site

If you're organized, tech-savvy, and thrive in a fast-paced environment, we want you on our team ... Experience in truck dispatching, driving, or oilfield logistics * Strong organizational and ...

EquipmentShare

Dispatcher

Waco, TX · On-site

We're hiring a Dispatcher at our rental facility in Waco, TX , and we're looking for someone who ... We're a people-first company powered by cutting-edge technology. That means our proprietary T3 ...

Fire & Ice

Dispatcher

Columbus, OH · On-site

$15 - $22/hr

Schedule appointments using right tech / right call guidelines * Enter accurate customer and call ... Previous dispatching experience (required) * Bonus: Experience in HVAC, plumbing, or electrical ...

Copart, Inc.

Dispatcher

Austin, TX · On-site

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with ... The dispatcher is responsible for the timely and accurate dispatch of sub-haulers for vehicle pick ...

Business Computer Solutions

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IT Service Dispatcher

Kilgore, TX · On-site

$15.25 - $20.25/hr

We are seeking a dependable, organized, and customer-focused IT Dispatcher to join our Managed ... This role does not require advanced technical expertise, but a basic understanding of IT support, ...

Copart, Inc.

Dispatcher

Trenton, NJ · On-site

$23.40 - $26.31/hr

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with ... The dispatcher is responsible for the timely and accurate dispatch of sub-haulers for vehicle pick ...

Copart, Inc.

Dispatcher

York, PA · On-site

$21.05 - $23.71/hr

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with ... The dispatcher is responsible for the timely and accurate dispatch of sub-haulers for vehicle pick ...

EquipmentShare

Dispatcher

Waco, TX · On-site

We're hiring a Dispatcher at our rental facility in Waco, TX , and we're looking for someone who ... We're a people-first company powered by cutting-edge technology. That means our proprietary T3 ...

EquipmentShare

Dispatcher

Jackson, SC

We're hiring a Dispatcher at our rental facility in Jackson, SC and we're looking for someone who ... We're a people-first company powered by cutting-edge technology. That means our proprietary T3 ...

destinationone Consulting

Dispatcher

Atlanta, GA

... Tech, Government, Municipalities, Non-Profits, Legal, Public Accounting, Food and more. We are ... Location: Various locations across Georgia Dispatchers coordinate emergency response efforts by ...

University of San Francisco

Dispatcher

Hilltop, MN

Learn and operate Computer Aided Dispatch (CAD) Systems and other related technology. * Work under pressure, exercising good judgment and common sense while making sound decisions in emergency ...

Korte Does It All

Dispatcher

Orland, IN

$22/hr

Schedule appointments using right tech / right call guidelines * Enter accurate customer and call ... Previous dispatching experience (required) * Bonus: Experience in HVAC, plumbing, or electrical ...

New

Copart, Inc.

Dispatcher

Albuquerque, NM · On-site

$21.05 - $23.71/hr

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with ... The dispatcher is responsible for the timely and accurate dispatch of sub-haulers for vehicle pick ...

Dynamicproof

Dispatcher

Marblehead, MA · On-site

Proven experience as dispatcher or relevant position * Tech-savvy with knowledge of relevant methods (CAD) * Fast typing with experience in data entry * Knowledge of procedures and guideline for ...

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Tech Dispatcher information

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How much do tech dispatcher jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for tech dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What is the highest paying dispatcher job?

The highest paying dispatcher roles are often in specialized fields such as emergency services, aviation, or freight logistics, with emergency dispatchers and aviation dispatchers typically earning higher salaries due to the critical nature of their work and required certifications. Experience, certifications, and working in high-demand industries can significantly increase earning potential for dispatchers.

What are Tech Dispatchers?

Tech Dispatchers are professionals responsible for coordinating and assigning technical support or service requests within companies. They act as a central point of contact, receiving incoming calls or tickets, prioritizing issues based on urgency, and dispatching the appropriate technicians to resolve problems. Their role is vital for ensuring timely responses to technical issues and maximizing the efficiency of service teams. Tech Dispatchers often use specialized software to track requests and communicate updates to both clients and technicians.

What is the difference between Tech Dispatcher vs Service Coordinator?

AspectTech DispatcherService Coordinator
CredentialsTypically requires a high school diploma or equivalent; certifications in dispatching or logistics are a plusUsually requires a high school diploma; certifications in customer service or office administration are common
Work EnvironmentField and office-based, coordinating technicians and service callsOffice-based, managing customer appointments and service schedules
Employer & IndustryUsed in HVAC, electrical, plumbing, and tech service industriesCommon in service industries like HVAC, appliance repair, and maintenance services

Both roles involve coordinating service activities, but Tech Dispatchers focus on assigning technicians and managing field operations, while Service Coordinators handle customer communication and scheduling. Understanding these differences helps job seekers find the right position in the service industry.

How much is the salary of a dispatcher?

The salary of a tech dispatcher typically ranges from $35,000 to $55,000 per year, depending on experience, location, and the complexity of the dispatching tasks. Some positions may offer additional benefits or overtime pay, especially in 24/7 operations or emergency services environments.

How does a Tech Dispatcher typically prioritize incoming service requests during busy periods?

As a Tech Dispatcher, managing multiple simultaneous requests is a common challenge. Prioritization is usually based on factors such as the severity of the issue, the potential impact on business operations, and customer SLAs (service-level agreements). Dispatchers must quickly assess ticket details, communicate with technicians for availability, and sometimes escalate urgent cases to specialized teams. Strong organizational skills and clear communication are essential to ensure the most critical tasks are addressed promptly while maintaining overall workflow efficiency.

What are the key skills and qualifications needed to thrive as a Tech Dispatcher, and why are they important?

To thrive as a Tech Dispatcher, you generally need strong organizational skills, problem-solving abilities, and familiarity with dispatch procedures, typically supported by a high school diploma or relevant experience. Proficiency with dispatch software, ticketing systems, and communication tools like radios and phones is essential. Excellent communication, multitasking, and stress management skills help Tech Dispatchers coordinate effectively and remain calm under pressure. These skills are crucial for ensuring timely response, efficient technician deployment, and high-quality service delivery.

What is a tech dispatcher?

A tech dispatcher is a professional responsible for coordinating and dispatching technicians to service calls or job sites. They manage schedules, communicate with field staff, and ensure timely response to technical issues, often using dispatch software or communication tools. Strong organizational and communication skills are essential for this role.

Is it hard to get hired as a dispatcher?

Getting hired as a dispatcher can vary depending on the industry and location, but generally requires good communication skills, organization, and sometimes relevant certifications or experience. Entry-level positions may be easier to obtain, while specialized dispatch roles might require additional training or knowledge of specific tools like dispatch software. Overall, the hiring process is competitive but accessible with the right skills and qualifications.
More about Tech Dispatcher jobs
What states have the most Tech Dispatcher jobs? States with the most job openings for Tech Dispatcher jobs include:
What job categories do people searching Tech Dispatcher jobs look for? The top searched job categories for Tech Dispatcher jobs are:
Tech Dispatcher jobs near you
Infographic showing various Tech Dispatcher job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $45,823 per year, or $22 per hour.
Dispatcher

Dispatcher

The Arcticom Group

Puyallup, WA • On-site

$27 - $30/hr

Full-time

Posted 13 days ago

Job description

The Arcticom Group ("TAG") is a U.S.-based network of commercial and industrial mechanical services companies that provide HVACR service and maintenance and installation services. TAG is committed to being an "employer of choice" and ensuring employees have a home where they can learn and grow. With competitive compensation and an attractive benefits package, TAG is an exciting place to work.
We are looking for a skilled Dispatcher to join our team in Puyallup, WA. The Dispatcher position is a very important link in our communication amongst the many moving parts. Ultimately responsible for our overall customer satisfaction; the dispatcher communicates with customers, suppliers, technicians, and many more, as well as coordinates the repair and maintenance functions with our field technicians, regardless of their location.
Position Summary:
  • The Dispatcher acts as a communication point for urgent and non-urgent calls, receiving requests, transmitting messages, and tracking technicians.
  • The Dispatcher must be primarily an excellent communicator and able to remain calm and composed, especially in urgent situations. He or she must be able to multi-task, act, and execute inquiries with very little supervision.
  • The intent of dispatch is to enable different parties to communicate well, ensuring accurate and timely transmission of information.

Essential functions:
  • Get to know the technicians, their personalities, abilities, and professionalism to ensure we send the right people. Communicate with all levels of organization, as necessary.
  • Take calls and Dispatch technicians to calls.
  • Dispatch occurs via email as well, both urgent and non-urgent, based on the customer's communication preference. Customer enters issue into their system and the email notifies the dispatcher, who then needs to log in to that customer's portal and "accept" the work order.
  • Dispatcher creates the job in current software, assigns to the appropriate technician, technician receives notification of job via handheld device.
  • Dispatcher to follow-up and ensure tech syncs the information back to main office regularly.
  • Dispatcher is responsible for calling back customer and setting expectations on technician ETA.
  • Responsible for providing technicians with PO's and processing vendor invoices into system accurately.
  • Purchase items for techs when vendor requires credit card purchasing.
  • Maintain the on-call schedule through technician feedback and distribute per union guidelines and timing.
  • Follow-up daily, on previous day's after-hour correspondence (emails, texts, emergencies, concerns, questions).
  • Support the technicians in the field by being a central hub of information: i.e., vendor issues, refrigerant leaks, parts ordering, repair of tech equipment, talk them through how to use a tablet, phone, or handheld communication device, coordinate contact with IT to reset technician functions, as needed.
  • Set up and introduce new technicians via software and systems, procedures, and expectations.
  • Set up new customers in software as a new customer (or a new location) for all states.
  • Companywide liaison with the Construction Team when technicians are needed on a project.
  • Provide credit apps for new customers and pass to accounting for approval.
  • Coordinate with technicians and assist with job quoting with appropriate markups.
  • Send out weekly incomplete reports to technicians, go through every service call we make and ensure its closed in timely fashion, not stuck on parts hold, follow-up, or incomplete beyond customer billing expectations.

Knowledge, Skills, and Abilities:
  • Communication Skills: You will be listening and speaking to people via phone, often in some state of distress. Your ability to listen, speak plainly and communicate effectively will be necessary.
  • Ability to Multitask: Dispatchers often are moving a lot of people around at the same time, tracking their movements and keeping tabs on what they need.
  • Problem-Solving Skills: You will need to be able to prioritize the most important situations and think quickly on your feet. Ability to think on your feet and differentiate levels of emergencies.
  • Ability: will need empathy and compassion, and the ability to keep calm in distressing situations.
  • Attention to detail.
  • Intermediate computer skills.
  • Ability to communicate with Technicians in the field to get the information to/from techs and customers.
  • Use discretion when conveying information from conversations with other technicians and customers.
  • Get details on the issue when taking the call - investigative skills/interview skills.
  • Keep the "Remember that the customer is always right" attitude when dealing with both inside and outside customers.
  • Ability to function and maintain a sense of calm demeanor in a high-pace, high-stress environment.
  • Knowledge of area/land local geography is highly helpful.

Work environment: This job operates in an office environment. This role routinely uses standard office equipment such as computers, multi-line phones (and headset), scanners, photocopier, fax, cell phone, and filing cabinets.
Physical demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands, handle or feel; and reach with hands and arms, as well as view a computer monitor with near-field vision.
This position requires the ability to occasionally lift office products and supplies, up to 40 pounds.
Required education -High School education required or equivalent. Familiarity with MS Office applications is required.
Required experience- Minimum 2+ years of Dispatch Experience in a fast-paced environment.
Please note: The Arcticom Group conducts pre-employment drug testing, as well as a full background check and motor vehicle records report on each candidate before they are cleared for active duty.
EEO statement: The Arcticom Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

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