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Tech Communications Jobs in Minnesota (NOW HIRING)

Andersen

Business Product Manager

Cottage Grove, MN

The BPM also works closely with the Implementation Specialist to help support Organizational Change Management processes and Communication to support ongoing technology enhancements. The Business ...

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Tech Communications information

What is a Tech Communications?

A Tech Communications job involves bridging the gap between technical teams and non-technical audiences. Professionals in this role translate complex technical concepts into clear, accessible language for employees, customers, or stakeholders. They may create documentation, manage internal and external communications, and support product messaging. Strong writing, technical knowledge, and communication skills are essential.

What are the typical daily responsibilities of someone in a Tech Communications role?

Professionals in Tech Communications often spend their days creating, editing, and managing content like technical manuals, product updates, blog posts, and internal documentation. They collaborate closely with engineers, product managers, and marketing teams to gather technical information and ensure clarity and consistency in messaging. The role may also involve responding to user inquiries, updating FAQs, or preparing training materials for new software releases. Balancing multiple projects while meeting tight deadlines is common, and effective communication across diverse teams is a regular part of the job.

What are the key skills and qualifications needed to thrive in the Tech Communications position, and why are they important?

To succeed in Tech Communications, you need strong written and verbal communication skills, a deep understanding of technology concepts, and typically a background in communications, journalism, or a related field. Familiarity with documentation tools, content management systems (CMS), and sometimes certifications in technical writing or digital communications are highly valued. Outstanding candidates also demonstrate attention to detail, adaptability, and the ability to translate complex technical information for non-technical audiences. These abilities are vital for ensuring clear, accurate, and audience-appropriate messaging that bridges technical teams and wider stakeholders.

What are jobs in communication technology?

Jobs in communication technology include roles such as network administrators, systems analysts, and telecommunications engineers who design, implement, and maintain communication systems like internet networks, phone systems, and data transmission infrastructure. These positions often require knowledge of networking protocols, hardware, and software tools, as well as relevant certifications like Cisco or CompTIA. Professionals in this field work in various environments including corporate, government, and service providers, often requiring strong problem-solving and technical skills.

What can I do with a tech communications degree?

A tech communications degree prepares individuals for roles such as technical writer, communications specialist, or technical support analyst. Graduates can work in industries like technology, healthcare, or engineering, creating user manuals, technical documentation, or managing internal communications, often using tools like Adobe FrameMaker or Microsoft Office. Strong writing, technical understanding, and communication skills are essential for success in these roles.

What are popular job titles related to Tech Communications jobs in Minnesota?

For Tech Communications jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Tech Communications jobs in Minnesota look for?

The top searched job categories for Tech Communications jobs in Minnesota are:

What cities in Minnesota are hiring for Tech Communications jobs?

Cities in Minnesota with the most Tech Communications job openings:

Tech Communications jobs near you
Infographic showing various Tech Communications job openings in Minnesota as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Senior Unified Communications Engineer

CHS, Inc.

Inver Grove Heights, MN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

CHS Inc. rating

8.2

Company rating: 8.2 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

37th of 364 rated logistics

Job description

CHS Inc. is a leading global agribusiness owned by farmers, ranchers and cooperatives across the United States that provides grain, food and energy resources to businesses and consumers around the world.  We serve agriculture customers and consumers across the United States and around the world.  Most of our employees are in the United States, but today we have employees in 19 countries. At CHS, we are creating connections to empower agriculture.

Summary

CHS has an exciting opportunity within our Information Technology group. We are seeking a Senior Unified Communications Engineer to deliver modern voice and collaboration technologies supporting the organization's enterprise communication and customer engagement platforms. This role will play a key part in our ongoing transformation to Microsoft Teams Voice and Contact Center as a Service (CCaaS) platforms such as Five9, ensuring reliable, scalable, and secure unified communications across CHS. 

To be considered for this position, qualified candidates must currently reside in the Minneapolis/St. Paul, MN metro area to work a hybrid structure (3-days per week) at our corporate office located in Inver Grove Heights, MN.

Responsibilities
  • Serve as a senior technical engineer and subject matter expert for Microsoft Teams Voice, telephony infrastructure, and CCaaS solutions (Five9 preferred).
  • Lead the design, configuration, and deployment of enterprise-wide unified communications solutions, including migrations from legacy systems to Microsoft Teams Voice. 
  • Develop and maintain end-to-end Visio diagrams, call flow documentation, and detailed specifications for telephony solutions.
  • Collaborate with business stakeholders to gather requirements and translate them into effective voice and collaboration designs that support business goals and processes.
  • Develop telecommunications solutions addressing user and departmental needs across multiple business units.
  • Administer, monitor, and troubleshoot telephony-related hardware, software, and infrastructure, including QoS, call routing, and trunking.
  • Manage and optimize PSTN connectivity, including ISP provisioning, number porting, and circuit management.
  • Perform root cause analysis and proactively identify system deficiencies or trends toward failure, recommending improvements for performance and reliability.
  • Support ongoing voice modernization initiatives, ensuring high availability, scalability, and seamless integration across platforms and endpoints. 
  • Apply scripting (PowerShell and/or Python) to automate configuration, reporting, and operational tasks. 
  • Collaborate with other engineering teams, product owners, and service managers to ensure effective delivery and support of unified communications services.
  • Contribute to Agile ceremonies and backlog refinement, continuously improving delivery practices and team efficiency.
  • Mentor junior engineers and provide technical guidance, fostering collaboration and knowledge sharing within the voice engineering team. 
  • Perform other responsibilities as needed or assigned.
Minimum Qualifications (required)
  • Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent work experience, education and training)
  • 4+ years of experience in enterprise telephony, VoIP, or unified communications engineering to include:
    • Hands-on experience with Microsoft Teams Voice deployment and administration
    • Experience with Five9 or other CCaaS platforms such as NICE, Genesys, or Cisco (Five9 preferred)
    • Strong understanding of TDM, IP-PBX, and VM/UM integration
    • Experience designing, administering, and troubleshooting dial plans, call flows, and vectors
    • Proficiency with PowerShell and/or Python scripting for automation and system management
    • Proven ability to work collaboratively across the business and IT teams
Additional Qualifications
  • Knowledge of PRI, SIP (station and trunking), H.323, VOIP, analog, and digital telephony systems
  • Familiarity with QoS/COS, traffic shaping, packet analysis, and troubleshooting IP voice performance
  • Experience migrating legacy telephony systems to Microsoft Teams Voice in a large, complex enterprise
  • Strong knowledge of networking fundamentals, SIP trunking, and ISP coordination
  • Understanding of cybersecurity principles related to voice systems
  • Familiarity with ITSM/ITIL practices and Agile methodologies (Scrum experience preferred)
  • Experience with IVR, ACD, call recording, CTI, and CRM integrations
  • Excellent documentation and communication skills for both technical and non-technical audiences
  • Ability to mentor peers and contribute to a culture of continuous improvement

Pre-employment screening is based on the job requirements and industry guidelines and may or may not be required for the position. If required, selected candidates must pass pre-employment screenings to include all or a combination of drug, criminal, motor vehicle check, physical requirements and FMSCA Clearinghouse.

CHS offers a competitive total rewards package. Compensation includes base wage and, depending upon position, may include other earnings such as bonus, incentives and commissions. Actual pay offered will vary based on multiple factors which may include, without limitation, experience, education, training, specialized skills and certifications, minimum wage/salary requirements under local law.

Benefits include medical, dental, vision, wellness programs, life insurance, health and dependent care spending accounts, paid time off, 401(k), pension, profit sharing, short- and long-term disability, tuition reimbursement and adoption assistance, subject to the eligibility requirements for each benefit plan.

CHS is an Equal Opportunity Employer/Veterans/Disability.       

Please note that any communication from a CHS recruiter would be sent using a chsinc.com email address. In addition, a CHS recruiter will not ask for confidential information over the phone or in an email, or request money from a candidate involved in an offer process. If you have questions regarding an employment opportunity, please reach out to chscareers@chsinc.com; to verify that the communication is from CHS.

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