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Tech Call Center Jobs in Arizona (NOW HIRING)

BCForward

Customer Service or Call Center

Tucson, AZ · On-site

$16/hr

... and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting ... Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India ...

SOS International LLC

Call Agent

Tucson, AZ · Remote

$14.50 - $19/hr

... owned technology and services integrators in the defense and government services industry. We ... Call Agents perform the call center supported registration process, provide applicable referrals ...

Personify Health

Member Services Trainer

Tempe, AZ · Remote

$50K - $55K/yr

Bachelor's degree or 2+ years prior work experience in fast-paced operations/call center ... Comfortable with dynamic technology and learning new tools * Strong analytical, organizational, and ...

Personify Health

Member Services Trainer

Tempe, AZ · Remote

$50K - $55K/yr

Bachelor's degree or 2+ years prior work experience in fast-paced operations/call center ... Comfortable with dynamic technology and learning new tools * Strong analytical, organizational, and ...

Personify Health

Member Services Trainer

Tempe, AZ · On-site +1

$50K - $55K/yr

Bachelor's degree or 2+ years prior work experience in fast-paced operations/call center ... Comfortable with dynamic technology and learning new tools * Strong analytical, organizational, and ...

Personify Health

Member Services Trainer

Tempe, AZ · Remote

$50K - $55K/yr

Bachelor's degree or 2+ years prior work experience in fast-paced operations/call center ... Comfortable with dynamic technology and learning new tools * Strong analytical, organizational, and ...

Aspen Dental

Scheduling Center Agent

Phoenix, AZ

$15.50/hr

Additional duties as assigned by the Call Center Leadership team Job Requirements: * High School ... Communication skills, with the ability to speak clearly and professionally * Tech-savvy - Ability ...

OneMain Financial

Call Delivery Specialist

Tempe, AZ · On-site

$79K - $79.50K/yr

The specialist works closely with Strategy, Governance, WFM, and Technology teams to support daily ... HS Diploma/GED * 1-3 Years call center operations experience * Ability to work a flexible schedule ...

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How much do tech call center jobs pay per hour?

As of May 28, 2026, the average hourly pay for tech call center in Arizona is $16.69, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $17.93 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Tech Call Center Representative, and why are they important?

To thrive as a Tech Call Center Representative, you need strong technical troubleshooting skills, product knowledge, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and common operating systems is often required. Excellent communication, patience, and problem-solving abilities help you stand out in this role. These skills ensure efficient issue resolution, high customer satisfaction, and effective support in a fast-paced technical environment.

What are some common challenges faced by tech call center representatives, and how can they be effectively managed?

Tech call center representatives often encounter challenges such as troubleshooting complex technical issues over the phone, managing high call volumes, and dealing with frustrated customers. Effective management of these challenges involves strong communication skills, patience, and a solid understanding of the products or services being supported. Many centers provide ongoing training and resources to help representatives stay updated on technology and improve their problem-solving techniques. Additionally, teamwork and support from supervisors are essential for handling difficult situations and maintaining job satisfaction.

What does a Tech Call Center representative do?

A Tech Call Center representative assists customers with technical issues related to products or services, such as troubleshooting software, hardware, or connectivity problems. They answer phone calls, respond to emails or chats, and provide step-by-step solutions to resolve customer concerns. Additionally, they may guide customers through installations, escalate complex issues to specialists, and document interactions for future reference. Their goal is to ensure customer satisfaction by efficiently resolving technical problems.
What are popular job titles related to Tech Call Center jobs in Arizona? For Tech Call Center jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Tech Call Center jobs in Arizona look for? The top searched job categories for Tech Call Center jobs in Arizona are:
Tech Call Center jobs near you
Sales- Call Center Scheduling

Sales- Call Center Scheduling

Express Flooring

Mesa, AZ

$60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 hours ago

Job description

About the Role

Our call center is the engine that drives our success. As a fast-growing, results-driven team, we leverage state-of-the-art technology in a modern, centralized office to connect with homeowners interested in home remodeling projects.

As a Scheduling Specialist, you will be one of the first voices customers hear when interacting with Express Flooring. You'll speak with inbound and outbound leads—no cold calling—and schedule qualified in-home appointments for our Design Consultants. Bring a confident, persuasive sales voice that leans on active listening and insightful questions to connect with customers and lead them forward in the process.

Job Type: In-Person – Full-Time
Compensation: $20/hr base + commission (average earning potential $60,000+ per year)
Schedule: Must be available to work shifts within office hours, including one weekend shift:

  • Monday - Thursday: 6:00 am – 9:00 pm
  • Friday: 6:00 am – 8:00 pm
  • Saturday - Sunday: 6:00 am – 6:00 pm

What You'll Do

  • Speak with potential customers via inbound and outbound calls to schedule qualified in-home appointments.
  • Engage with homeowners who request information on our products and services; create urgency and guide them to the next step.
  • Ensure that customer needs align with the company's capabilities, maximizing the potential for our Design Consultants to close sales during in-home visits.
  • Use our CRM to record interactions, update customer details, and manage call dispositions.
  • Meet or exceed performance-based metrics, including appointment conversion rates and quality of customer interactions.
  • Deliver an exceptional first impression and uphold the Express Flooring customer experience.

What You'll Bring

  • 1–2 years of sales or call center experience with proven track record of meeting goals.
  • High-energy, outgoing, and ambitious personality.
  • Passion for exceeding expectations and delivering great service.
  • Experience handling objections with confidence.
  • Eagerness to learn with solid computer skills and openness to coaching.
  • Reliability, professionalism, and the ability to thrive in a fast-paced environment.
  • Strong listening skills, attention to detail, and a patient, service-oriented mindset.
  • Adaptability and positivity when things get busy.

Why People Love Working Here

  • Supportive training and ongoing coaching to help you succeed.
  • Access to advanced training platforms that support your performance.
  • Lucrative earnings with competitive commission and industry-leading potential.
  • Fun, energetic team environment with room for growth.

Benefits & Perks

  • Comprehensive medical, dental, and vision plan options
  • Free virtual healthcare for employees and family members
  • Health Savings Account (with HDHP enrollment)
  • Health & dependent care flexible spending accounts
  • Company-paid basic life insurance
  • Voluntary supplemental life insurance
  • Company-paid short-term disability insurance
  • Voluntary long-term disability
  • Company-paid Accident and Hospital Indemnity
  • Free Bereavement and Life Planning Support for employees and family members
  • 401(k) with company match (Pre-tax & Roth options)
  • Paid PTO, bereavement leave, and maternity leave
  • 7 company-paid holidays
  • Employee Assistance Program (EAP)

#ZR

Full compensation packages are based on candidate experience and relevant certifications.

Compensation Range
$20—$22 USD

About Us

Express Flooring, a leading provider of residential and commercial flooring solutions in multiple states, is seeking highly spirited and dedicated professionals to join our team in various positions. Our mission is to deliver a superior floor covering experience to our customers by offering top-quality products, professional installation, and unparalleled customer service.

As a rapidly expanding company, we are always looking for ambitious individuals who are not just looking for a job, but a rewarding career. We value problem solvers who are passionate about finding innovative solutions to challenges. At Express Flooring, we care deeply about our employees and strive to provide unlimited potential for growth, job security, highly competitive earnings, and comprehensive benefits packages for our full-time employees

Express Flooring is committed to a diverse and inclusive workplace. Express Flooring is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.