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Tech Call Center Jobs in Arizona (NOW HIRING)

Powelson Consulting

Call Center Banker

Phoenix, AZ · On-site

$17.75 - $22.25/hr

At Powelson Consulting, we are looking for a Call Center Banker for our Financial Services client ... technology/processes One year of sales experience with cross-selling, upselling or referring ...

Collabera

Technical Support Specialist

Chandler, AZ · On-site

$17 - $19/hr

Technology Call Center and or Customer Service experience 1 to 2+ years. Ability to utilize multiple resources to determine causes and resolutions of problems and incidents. Hardware Support ...

SOS International LLC

Call Agent

Tucson, AZ · On-site

$14.50 - $19/hr

... owned technology and services integrators in the defense and government services industry. We ... Call Agents perform the call center supported registration process, provide applicable referrals ...

Aspen Dental

Scheduling Center Agent

Phoenix, AZ

$15.50/hr

Additional duties as assigned by the Call Center Leadership team Job Requirements: * High School ... Communication skills, with the ability to speak clearly and professionally * Tech-savvy - Ability ...

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How much do tech call center jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for tech call center in Arizona is $16.69, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $17.93 per hour, depending on experience, location, and employer.

Is a tech call center a high stress job?

A tech call center job can be high stress due to frequent customer interactions, problem-solving demands, and performance metrics. Employees often need strong communication skills and the ability to handle difficult situations calmly, which can contribute to stress levels depending on workload and support systems.

What are the key skills and qualifications needed to thrive as a tech call center representative?

To thrive as a Tech Call Center Representative, you need strong technical troubleshooting skills, product knowledge, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and common operating systems is often required. Excellent communication, patience, and problem-solving abilities help you stand out in this role. These skills ensure efficient issue resolution, high customer satisfaction, and effective support in a fast-paced technical environment.

What does a tech call center representative do?

A Tech Call Center representative assists customers with technical issues related to products or services, such as troubleshooting software, hardware, or connectivity problems. They answer phone calls, respond to emails or chats, and provide step-by-step solutions to resolve customer concerns. Additionally, they may guide customers through installations, escalate complex issues to specialists, and document interactions for future reference. Their goal is to ensure customer satisfaction by efficiently resolving technical problems.

What are some common challenges faced by tech call center representatives, and how can they be effectively managed?

Tech call center representatives often encounter challenges such as troubleshooting complex technical issues over the phone, managing high call volumes, and dealing with frustrated customers. Effective management of these challenges involves strong communication skills, patience, and a solid understanding of the products or services being supported. Many centers provide ongoing training and resources to help representatives stay updated on technology and improve their problem-solving techniques. Additionally, teamwork and support from supervisors are essential for handling difficult situations and maintaining job satisfaction.
What are popular job titles related to Tech Call Center jobs in Arizona? For Tech Call Center jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Tech Call Center jobs in Arizona look for? The top searched job categories for Tech Call Center jobs in Arizona are:
Tech Call Center jobs near you
Infographic showing various Tech Call Center job openings in Arizona as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $34,719 per year, or $16.7 per hour.

Call Center Banker

Powelson Consulting

Phoenix, AZ • On-site

$17.75 - $22.25/hr

Full-time

Retirement, PTO

Re-posted 24 days ago

Job description

At Powelson Consulting, we are looking for a Call Center Banker for our Financial Services client. In this role focus on connecting clients with the breadth of solutions that the bank offers to help achieve financial goals. Key responsibilities include balancing service requests and sales opportunities, providing subject matter expertise on financial solutions, asking clients probing questions to understand life and financial goals, and pairing new solutions and services to meet client needs.

Responsibilities: Works with clients to build and deepen relationships by uncovering financial needs and recommending the best products, services, and solutions to meet those needs Responds to customer inquiries and concerns, creating customized solutions Sells and fulfills banking products including checking and savings accounts, credit cards, Certificate of Deposits (CDs), Individual Retirement Accounts (IRAs), and loans Identifies client needs for licensed sales functions, making referrals to Line of Business partners Quotes rates, terms, and programs for banking solutions Manages risk in every business, product, and service transaction leveraging available tools Requirements Need to have: Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives Has a commitment to teamwork and the flexibility to work the schedule, including weekends and holidays Has the ability to engage with clients and seek to understand their needs while actively sharing options using plain language, building rapport and handling objections Is comfortable receiving ongoing performance feedback and coaching Enjoys ongoing change and learning new technology/processes One year of sales experience with cross-selling, upselling or referring products Has an intermediate level of proficiency with computers Is self-motivated with excellent organizational skills Has strong decision-making and problem-solving skills Skills: Attention to Detail Client Solutions Advisory Customer and Client Focus Interpret Relevant Laws, Rules, and Regulations Adaptability Client Experience Branding Customer Service Management Issue Management Problem Solving Active Listening Business Development Consulting Referral Identification Research Benefits Competitive suite of benefits including tuition/dependent care reimbursement, generous 401K and PTO offerings A schedule that works with your life. We have several schedule offerings to help you achieve better work-life balance. Ask one of our recruiters about our schedule options.

Collaborating with a team of professional sales specialists and managers in a call center environment. Thriving in a fast paced, dynamic environment and interacting with clients throughout your day Communicating with clients throughout the entire shift with structured breaks. Navigating multiple computer systems while interacting with the client.

Listening to, understanding and providing needs-based sales solutions for our clients. Incentive opportunities for meeting and/or exceeding critical performance standards. Long term career opportunity with multiple career development paths.

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