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Tech Associate Jobs in Rochester, NY (NOW HIRING)

Required Qualifications Associate's degree in Information Technology or related field, or equivalent work experience. 2+ years of IT Service Desk, Help Desk, or Desktop Support experience. Hands-on ...

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They will count the beverage containers manually or use technology to do this function. The customer service associate will also be responsible for using a cash register to complete customer ...

Task Associate

Rochester, NY · On-site

$16 - $20/hr

Proficient with basic technology (e.g., Point of Sale system and Apple devices) * Ability to work ... Eligible associates may also earn overtime pay as required by applicable law. Full-time positions ...

Showing results 21-40

Tech Associate information

See Rochester, NY salary details

$11

$21

$33

How much do tech associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for tech associate in Rochester, NY is $21.41, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $24.42 per hour, depending on experience, location, and employer.

What are some common challenges tech associates face when supporting cross-functional teams, and how can they navigate them effectively?

Tech Associates often collaborate with various departments such as engineering, product, and customer support, which can present challenges like differing communication styles, shifting priorities, and managing multiple tasks simultaneously. To navigate these challenges, it's important to develop strong organizational skills, maintain clear and proactive communication, and be adaptable to changing project requirements. Leveraging project management tools and regularly aligning with team leads can help ensure that tasks are prioritized effectively and collaboration remains smooth.

What are the key skills and qualifications needed to thrive as a tech associate, and why are they important?

To thrive as a Tech Associate, you need foundational knowledge in computer systems, troubleshooting, and basic programming, often supported by an associate's degree in IT or a related field. Familiarity with help desk ticketing systems, operating systems (Windows, macOS, Linux), and certifications like CompTIA A+ are commonly required. Strong communication, problem-solving abilities, and customer service skills help you effectively address technical issues and support end-users. These skills and qualities are crucial for efficiently resolving technical problems and ensuring smooth IT operations within an organization.

What is a tech associate?

Tech Associates are entry- to mid-level professionals who provide technical support, troubleshoot hardware and software issues, and assist with IT tasks within organizations. They often work closely with IT teams and end-users, helping to maintain systems, install equipment, and respond to technical inquiries. Tech Associates may also assist in setting up new technology, performing routine maintenance, and ensuring the smooth operation of computer networks. Their role is crucial in keeping technology infrastructure running efficiently.

What is the difference between Tech Associate vs Tech Support Specialist?

AspectTech AssociateTech Support Specialist
Required CredentialsAssociate degree or relevant certificationsHigh school diploma or equivalent; certifications optional
Work EnvironmentOffice, data centers, client sitesHelp desks, call centers, remote support
Employer & Industry UsageIT firms, tech companies, corporate IT departmentsIT service providers, tech companies, customer support centers

Tech Associates typically have a broader role involving hardware, software, and network support within organizations, often requiring relevant certifications or an associate degree. Tech Support Specialists focus on troubleshooting and resolving user issues, often in call centers or remote settings. Both roles are essential in tech support but differ in scope and work environment.

What are the most commonly searched types of Tech jobs in Rochester, NY? The most popular types of Tech jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Tech Associate jobs? Cities near Rochester, NY with the most Tech Associate job openings:
Infographic showing various Tech Associate job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $44,529 per year, or $21.4 per hour.

US Tech - AI Engineering Senior Associate

Pwc

Rochester, NY • On-site

$55K - $187K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago


PwC rating

8.3

Company rating: 8.3 out of 10

Based on 76 frontline employees who took The Breakroom Quiz

27th of 72 rated business consultants


Job description

Industry/Sector

Not Applicable

Specialism

Data Science

Management Level

Senior Associate

Job Description & Summary

At PwC, our people in data and analytics engineering focus on leveraging advanced technologies and techniques to design and develop robust data solutions for clients. They play a crucial role in transforming raw data into actionable insights, enabling informed decision-making and driving business growth.
Those in data science and machine learning engineering at PwC will focus on leveraging advanced analytics and machine learning techniques to extract insights from large datasets and drive data-driven decision making. You will work on developing predictive models, conducting statistical analysis, and creating data visualisations to solve complex business problems.
Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn't clear, you ask questions, and you use these moments as opportunities to grow.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
Respond effectively to the diverse perspectives, needs, and feelings of others.
Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
Use critical thinking to break down complex concepts.
Understand the broader objectives of your project or role and how your work fits into the overall strategy.
Develop a deeper understanding of the business context and how it is changing.
Use reflection to develop self awareness, enhance strengths and address development areas.
Interpret data to inform insights and recommendations.
Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
The Opportunity
As part of the People Tech & AI team you will develop, test, and validate Generative AI agents and data pipelines, promoting reliability, scalability, and alignment with PwC standards. As a Senior Associate you will analyze complex problems, mentor others, and maintain elevated standards while collaborating with multidisciplinary teams to support AI-enabled client solutions. This position provides an exciting opportunity to enhance your skills in automated testing and governance controls while contributing to innovative AI-driven solutions.
Responsibilities
- Apply automated testing and governance controls effectively
- Analyze complex issues and provide actionable insights
- Mentor and guide junior associates in their tasks
- Uphold rigorous standards of quality and technical excellence
What You Must Have
- Bachelor's Degree in Computer Science, Data Processing/Analytics/Science
- At least 2 years of experience in data engineering, AI/ML engineering, or quality engineering
- In lieu of a Bachelor's Degree, demonstrating, in addition to the minimum years of experience required for the role, three years of specialized training and/or progressively responsible work experience in technology for each missing year of college
What Sets You Apart
- Demonstrating three years of specialized training in technology preferred
- Experience with test automation and CI/CD pipelines
- Familiarity with LLMs and prompt engineering concepts
- Understanding enterprise data patterns and quality frameworks
- Building and maintaining automated test suites for AI agents
- Validating integrations with Power Automate platform
- Executing LLM evaluation frameworks using defined metrics
- Working with data scientists and ML engineers
- Upholding professional standards and documentation expectations

Travel Requirements

Up to 20%

Job Posting End Date

The salary range for this position is: $55,000 - $151,470. For residents of Washington state the salary range for this position is: $55,000 - $187,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glanceAs PwC is anequal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.Learn more about how we work: https://pwc.to/how-we-workFor only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines

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