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Tech Associate Jobs in Rochester, NY (NOW HIRING)

... Associate's degree. โ€ข Strong programming skills with proficiency in C#, PowerShell, SQL, VB6/VB.NET โ€ข Demonstrated ability to lead, plan, organize, and execute projects โ€ข Excellent ...

Bachelor of Science in Information Technology, Computer Science, Computer Engineering, Information Systems, or related field and 0-5 years of relevant experience with Associate's degree. Strong ...

IT Systems Engineer

Rochester, NY ยท On-site

$75K - $83K/yr

... Associate's degree. โ€ข Strong programming skills with proficiency in C#, PowerShell, SQL, VB6/VB.NET โ€ข Demonstrated ability to lead, plan, organize, and execute projects โ€ข Excellent ...

Task Associate

Batavia, NY ยท On-site

$16 - $20/hr

Proficient with basic technology (e.g., Point of Sale system and Apple devices) * Ability to work ... Eligible associates may also earn overtime pay as required by applicable law. Full-time positions ...

Task Associate

Webster, NY ยท On-site

$16 - $20/hr

Proficient with basic technology (e.g., Point of Sale system and Apple devices) * Ability to work ... Eligible associates may also earn overtime pay as required by applicable law. Full-time positions ...

Task Associate

Victor, NY ยท On-site

$16 - $20/hr

Proficient with basic technology (e.g., Point of Sale system and Apple devices) * Ability to work ... Eligible associates may also earn overtime pay as required by applicable law. Full-time positions ...

Task Associate

Rochester, NY ยท On-site

$16 - $20/hr

Proficient with basic technology (e.g., Point of Sale system and Apple devices) * Ability to work ... Eligible associates may also earn overtime pay as required by applicable law. Full-time positions ...

Task Associate

Batavia, NY ยท On-site

$16 - $20/hr

Proficient with basic technology (e.g., Point of Sale system and Apple devices) * Ability to work ... Eligible associates may also earn overtime pay as required by applicable law. Full-time positions ...

Task Associate

Webster, NY ยท On-site

$16 - $20/hr

Proficient with basic technology (e.g., Point of Sale system and Apple devices) * Ability to work ... Eligible associates may also earn overtime pay as required by applicable law. Full-time positions ...

Task Associate

Rochester, NY ยท On-site

$16 - $20/hr

Proficient with basic technology (e.g., Point of Sale system and Apple devices) * Ability to work ... Eligible associates may also earn overtime pay as required by applicable law. Full-time positions ...

Showing results 21-40

Tech Associate information

See Rochester, NY salary details

$11

$21

$33

How much do tech associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for tech associate in Rochester, NY is $21.41, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $24.42 per hour, depending on experience, location, and employer.

What is a tech associate?

Tech Associates are entry- to mid-level professionals who provide technical support, troubleshoot hardware and software issues, and assist with IT tasks within organizations. They often work closely with IT teams and end-users, helping to maintain systems, install equipment, and respond to technical inquiries. Tech Associates may also assist in setting up new technology, performing routine maintenance, and ensuring the smooth operation of computer networks. Their role is crucial in keeping technology infrastructure running efficiently.

What are the key skills and qualifications needed to thrive as a tech associate, and why are they important?

To thrive as a Tech Associate, you need foundational knowledge in computer systems, troubleshooting, and basic programming, often supported by an associate's degree in IT or a related field. Familiarity with help desk ticketing systems, operating systems (Windows, macOS, Linux), and certifications like CompTIA A+ are commonly required. Strong communication, problem-solving abilities, and customer service skills help you effectively address technical issues and support end-users. These skills and qualities are crucial for efficiently resolving technical problems and ensuring smooth IT operations within an organization.

What are some common challenges tech associates face when supporting cross-functional teams, and how can they navigate them effectively?

Tech Associates often collaborate with various departments such as engineering, product, and customer support, which can present challenges like differing communication styles, shifting priorities, and managing multiple tasks simultaneously. To navigate these challenges, it's important to develop strong organizational skills, maintain clear and proactive communication, and be adaptable to changing project requirements. Leveraging project management tools and regularly aligning with team leads can help ensure that tasks are prioritized effectively and collaboration remains smooth.

What is the difference between Tech Associate vs Tech Support Specialist?

AspectTech AssociateTech Support Specialist
Required CredentialsAssociate degree or relevant certificationsHigh school diploma or equivalent; certifications optional
Work EnvironmentOffice, data centers, client sitesHelp desks, call centers, remote support
Employer & Industry UsageIT firms, tech companies, corporate IT departmentsIT service providers, tech companies, customer support centers

Tech Associates typically have a broader role involving hardware, software, and network support within organizations, often requiring relevant certifications or an associate degree. Tech Support Specialists focus on troubleshooting and resolving user issues, often in call centers or remote settings. Both roles are essential in tech support but differ in scope and work environment.

What are the most commonly searched types of Tech jobs in Rochester, NY?

The most popular types of Tech jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Tech Associate jobs?

Cities near Rochester, NY with the most Tech Associate job openings:

Infographic showing various Tech Associate job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $44,529 per year, or $21.4 per hour.

IT Training Coordinator (Provisional)

Wayne-Finger Lakes BOCES

Newark, NY โ€ข On-site

$60 - $95/hr

Other

Posted 4 days ago


Job description

  • Designs, coordinates, and facilitates agency-wide technology training programs covering computer systems, end-user software, technology coordinators' cloud applications, and digital workplace tools.
  • Advises departments and component school districts on technology planning and implementation, including hardware deployment, software adoption, cloud migration, and systems integration.
  • Develops and delivers training modules that familiarize employees with core digital systems, productivity suites, and technology best practices.
  • Develops and administers advanced and role-specific technology training, including data tools, instructional technology platforms, specialized software, and other digital resources.
  • Assists with configuring and customizing new applications and existing systems to support training objectives, optimize workflows, and address departmental technology needs.
  • Maintains digital resources and documentation, including file structures, knowledge bases, standard operating procedures, operational runbooks used in technology operations, and related technology resources.
  • Evaluates, tests, and recommends software solutions, digital learning tools, cloud-based technologies, and enterprise applications to leadership based on organizational needs and emerging technology trends.
  • Establishes and supports user groups and communities of practice that foster collaboration, shared learning, and the exchange of best practices related to digital tools and data systems.
  • Develops and distributes digital communications regarding technology initiatives, system updates, available technology resources, and training opportunities.
  • Represents the department or agency at technology conferences, workshops, seminars, and other professional development events and activities.
MINIMUM QUALIFICATIONS: EITHER:
  • 1. Possession of a Bachelor's Degree, or higher, in Computer Science, Information Technology, or a closely related field; OR
  • 2. Possession of an Associate's Degree in Computer Technology, Information Technology, or a closely related field and two (2) years of full-time paid experience or its part-time equivalent, in systems analysis computer support, technology training, information systems, or closely related field; OR
  • 3. Graduation from high school or possession of a high school equivalency diploma and four (4) years of full-time paid experience, or its part-time equivalent, in systems analysis, computer support, technology training, information systems, or closely related field; OR
  • 4. An equivalent combination of training and experience as defined by the limits of (1), (2), and (3).
KNOWLEDGE, SKILLS, AND ABILITIES
  • Knowledge of computer systems, hardware, software applications, cloud-based technologies, digital workplace tools, and related technology resources.
  • Knowledge of office terminology and procedures.
  • Working knowledge of instructional methods and techniques used in technology training.
  • Ability to train others in the use of computer hardware, software, cloud-based technologies, digital workplace tools, and related technology resources.
  • Ability to explain technical concepts clearly to users with varying levels of technological experience.
  • Ability to evaluate software applications and technology resources.
  • Ability to develop user documentation, procedures, and instructional materials.
  • Ability to create flowcharts, schedules, and tables related to data processing.
  • Ability to establish and maintain effective working relationships with others.
  • Ability to communicate effectively in English, both orally and in writing.
  • Ability to follow complex written and oral instructions.
  • Analytical ability and sound judgment.
  • Physical condition commensurate with the demands of the position.
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