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Tdecu Tx Jobs (NOW HIRING)

Texas Dow Employees Credit Union

Complete all TDECU regulatory and compliance training by scheduled due dates. Minimum ... Texas Dow Employees Credit Union is an equal opportunity employer, dedicated to a policy of non ...

Texas Dow Employees Credit Union

Actively qualifies and quantifies cyber-risk in business terms that accurately reflects the overall risk position of the TDECU board and its members. Leverages the risk assessment to inform strategy ...

Texas Dow Employees Credit Union

Oversees and optimizes TDECU's volunteer platform, including posting volunteer opportunities ... Texas Dow Employees Credit Union is an equal opportunity employer, dedicated to a policy of non ...

Texas Dow Employees Credit Union

Forecasts volume and staffing requirements utilizing knowledge of internal TDECU operations ... Texas Dow Employees Credit Union is an equal opportunity employer, dedicated to a policy of non ...

TDECU

Sr. Lead - Loan Resolutions

Detroit, TX

Educates team and members on TDECU services, answers questions, and directs members to appropriate ... Texas Dow Employees Credit Union is an equal opportunity employer, dedicated to a policy of non ...

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$85K

$164.1K

$340.5K

How much do tdecu tx jobs pay per year?

As of Jun 12, 2026, the average yearly pay for tdecu tx in the United States is $164,097.00, according to ZipRecruiter salary data. Most workers in this role earn between $117,000.00 and $173,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a TDECU (Texas Dow Employees Credit Union) Financial Services Representative, and why are they important?

To thrive as a Financial Services Representative at TDECU, you need a solid understanding of banking products, financial regulations, and customer service, typically supported by experience in financial institutions or relevant certifications. Familiarity with banking software, CRM systems, and digital financial tools is essential for daily operations. Strong interpersonal skills, attention to detail, and problem-solving abilities help foster member trust and satisfaction. These skills are crucial for ensuring accurate transactions, regulatory compliance, and exceptional service in a competitive credit union environment.

What is TDECU and what services does it offer in Texas?

TDECU, or Texas Dow Employees Credit Union, is a not-for-profit financial cooperative based in Texas. It offers a wide range of financial services including checking and savings accounts, loans, mortgages, credit cards, and investment services to its members. TDECU operates multiple branches throughout Texas and focuses on providing personalized banking solutions and financial education. Membership is open to individuals who meet certain eligibility requirements, such as living or working in specific areas or being affiliated with partner organizations.

What can new employees expect from the onboarding and training process at TDECU in Texas?

New hires at TDECU in Texas can expect a comprehensive onboarding and training program designed to familiarize them with the credit union's culture, values, and operating procedures. This typically includes a mix of classroom training, e-learning modules, and hands-on experience under the guidance of experienced team members. Employees are also introduced to customer service protocols, compliance requirements, and the digital tools commonly used across branches. The process aims to support a smooth transition into the team and ensures that new staff feel equipped to deliver excellent member service.

What is the difference between Tdecu Tx vs Tdecu Teller?

AspectTdecu TxTdecu Teller
Required CertificationsHigh school diploma, possibly some financial certificationsHigh school diploma, customer service skills
Work EnvironmentBranch banking, financial servicesBranch banking, customer interaction
Employer & Industry UsageCredit union, banking industryCredit union, banking industry
Job ResponsibilitiesHandling transactions, assisting members, basic financial adviceProcessing deposits/withdrawals, balancing cash drawer, customer service

Both Tdecu Tx and Tdecu Teller roles are essential in credit union banking, focusing on customer service and financial transactions. Tdecu Tx may involve more financial advising, while Tdecu Tellers primarily handle cash and basic banking services. Understanding these differences helps job seekers identify the right position within the credit union industry.

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What cities are hiring for Tdecu Tx jobs? Cities with the most Tdecu Tx job openings:
What states have the most Tdecu Tx jobs? States with the most job openings for Tdecu Tx jobs include:
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Tdecu Tx jobs near you
Infographic showing various Tdecu Tx job openings in the United States as of June 2026, with employment types broken down into 5% As Needed, 75% Part Time, and 20% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $164,097 per year, or $78.9 per hour.
Representative - Member Care 1

Representative - Member Care 1

Texas Dow Employees Credit Union

Hybrid

Full-time

Posted 9 days ago

Job description

Position Summary:

In an Inbound Call Center setting, you will create exceptional member service experiences by maintaining a professional demeanor and delivering service that embodies TDECU's Service Standards. Provides assistance and in depth trouble shooting, decision making support, and ensures quick and accurate resolutions for members and prospective members regarding their financial well being.

Essential Duties and Responsibilities:

Takes incoming calls from members, prospective member and third parties to respond to specific account inquiries, product offerings and general questions regarding the credit union.

Follows standard call model learned in training.

Researches problems through use of various systems and data sources to solve issues and answer member inquiries accurately and quickly.

Proactively recommends services and solutions that will improve the member's life.

Educates the member on digital self service tools; trouble shoots Member issues regarding TDECU Self-Service tools.

Maintains acceptable performance levels with regards to phone and processing established metrics including time utilization, quality of work, and call handling.

Maintains good attendance, punctuality and adherence to work schedule.

Complete all TDECU regulatory and compliance training by scheduled due dates.

Minimum Qualifications:

Education

High School Diploma or equivalent mix of education and experience is required.

Additional training or experience in a banking or a call center environment is preferred

Experience:

A minimum of 6 months of customer service experience required.

Call Center or Financial service experience is a plus.

Knowledge, Skills, and Abilities:

Ability to build rapport with all members/callers and stay calm under pressure.

Commitment to identify members' spoken, as well as unspoken, needs to successfully solve their issues the first time.

Digital Acumen displaying technical support mentality.

Self-motivated and self-managed.

Builds collaborative and productive relationships across the organization.

Demonstrates effective time management.

Continually learns and stays current on trends in the financial industry.

Strong working knowledge of relevant software including Microsoft Office, core systems and various other supporting applications.

Physical Demands and Work Environment:

(The physical demands and work environment characteristics described herein are representative of those that must be met by an employee to successfully perform essential functions of this position and/or may be encountered while performing essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

  • While performing the essential duties of this position, an employee would frequently be required to stand, walk, and sit.
  • Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
  • The noise level in the work environment is usually moderate.
  • Our company offers a dynamic hybrid work arrangement, which requires three days of on-site work, in the Houston, TX office.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Texas Dow Employees Credit Union is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, color, age, protected veteran status, sex, religion, disability, genetic information, national origin, or other status protected by federal, state or local law. Consistent with the American Disabilities Act, applicants may request accommodations needed to participate in the application process.

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