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$10

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$49

How much do access credit union jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for access credit union in the United States is $24.40, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $26.92 per hour, depending on experience, location, and employer.

What are some typical responsibilities for someone working at Access Credit Union, and how do teams generally collaborate?

At Access Credit Union, employees typically engage in tasks such as assisting members with banking transactions, providing financial advice, processing loans, and supporting digital banking services. Team collaboration is key; staff often work closely with colleagues across departments like lending, member services, and compliance to ensure members receive comprehensive support. Regular team meetings, cross-training, and open communication channels help foster a collaborative environment and ensure everyone is aligned with organizational goals.

What is Access Credit Union and what services does it offer?

Access Credit Union is a member-owned financial institution that provides a range of banking services, including savings and chequing accounts, loans, mortgages, credit cards, and investment products. Unlike traditional banks, credit unions like Access are not-for-profit and return earnings to their members in the form of better rates and lower fees. Access Credit Union also offers online and mobile banking, financial planning, and business banking services to meet the needs of individuals and organizations in their communities.

What are the key skills and qualifications needed to thrive as a Credit Union Member Service Representative, and why are they important?

To thrive as a Credit Union Member Service Representative, you need strong customer service abilities, attention to detail, and a background in finance or banking, often supported by a high school diploma or relevant experience. Familiarity with banking software, cash handling systems, and compliance regulations is typically required. Excellent communication, problem-solving skills, and a commitment to confidentiality help you stand out in this role. These skills ensure accurate transactions, member satisfaction, and trust in the credit union's services.

What is the difference between Access Credit Union vs Loan Officer?

AspectAccess Credit UnionLoan Officer
CredentialsMembership eligibility, basic financial knowledgeFinancial certifications, loan licensing
Work EnvironmentCredit union branches, customer serviceBank branches, client meetings, remote work
Employer & IndustryCredit unions, financial servicesBanks, lending institutions

Access Credit Union employees typically focus on member services and financial products within a credit union setting, while Loan Officers specialize in evaluating and approving loan applications, often requiring specific lending certifications. Both roles operate within the financial industry but serve different functions and environments.

More about Access Credit Union jobs
What cities are hiring for Access Credit Union jobs? Cities with the most Access Credit Union job openings:
What states have the most Access Credit Union jobs? States with the most job openings for Access Credit Union jobs include:
What job categories do people searching Access Credit Union jobs look for? The top searched job categories for Access Credit Union jobs are:
Access Credit Union jobs near you
Infographic showing various Access Credit Union job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 23% Full Time, and 75% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $50,754 per year, or $24.4 per hour.
Credit Union Call Center Representative

Credit Union Call Center Representative

Georgia Heritage Federal Credit Union

Savannah, GA • On-site

$16/hr

Full-time

Posted 14 days ago

Job description

Description
The Call Center Representative provide assists in problem resolution for our members. This position provides information and member support concerning the credit union and its products and services to credit union members, ensuring the highest quality of member service.
Requirements
Duties and Responsibilities
1. Serve membership by providing service and information in a pleasant, professional, and efficient manner via telephone or correspondence.2. Research and solve more complex member questions, problems, and complaints concerning credit union acc ounts.3. Continuously check member service voicemail and online chats and reply to these call/inquiries accordingly.4. Close accounts, verify accounts, process stop payments on checking accounts, order debit/ATM cards, and answer questions regarding share accounts, checking accounts, open loans and forward members to lending officer queues with all new loan requests.5. Log and prepare daily mail for branch processing.6. Cross-sell credit union products and services when appropriate.7. Assist members with basic questions regarding their loans and transfer to a loan officer for additional information when appropriate.8. Assist members with remote access. Such as online banking, mobile banking and remote check depositing.9. Provide information for incoming wires and prepare outgoing wire transfers received by phone.10. Work the Online Account Opening (OAO) queue following current procedures on a daily basis. 11. Respond to member requests, problems and complaints and/or directs them, via warm transfer, to the proper person for specific information and assistance.12. Remain current and knowledgeable on the various products and services offered by the Credit Union.13. Report trends in calls of credit union issues to Call Center Manager/Lead or other department leads in order to report potential credit union issues.14. Assist the credit union with outbound calling and other marketing initiatives as requested.15. Manage length of calls by obtaining member name, account number, type of issue and call back number. Must return all calls in a timely manner, even if only to inform member of time frame for resolution.16. Responsible for researching member inquiries to ensure proper follow up and satisfaction.17. Ensure that all credit union member- employee-related business is kept in the strictest confidence.18. Treat all credit union members and employees with a positive and cooperative attitude.19. May cross-train or assist in cross-training other call center representatives20. Be available to work according to the current Call Center schedule knowing future Saturday hours or extended hours may be added. 21. Performs other duties as assigned.
Requirements
Qualifications
  • High school diploma or equivalent
  • One or more years of experience as a Teller or previous Member Service experience is preferred.

Skills
  • Effective at sales
  • Self-motivated
  • Detail oriented and performance accuracy
  • Strong ability to multi task
  • Possess strong computer skills
  • Personable and professional

Salary Description
$16.00 per hour

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