Salary: $60,538.00 - $92,010.00 Annually
Location : *Home Headquartered, PA
Job Type: Civil Service Permanent Full-Time
Job Number: CSSC-2026-54539-06720
Department: Department of Labor & Industry
Division: LI OUCTS ACD Mercer
Opening Date: 07/22/2026
Closing Date: 8/4/2026 11:59 PM Eastern
Job Code: 06720
Position Number: 00069859
Union: AFSCME
Bargaining Unit: A4
Pay Group: ST07
Bureau / Division Code: 00122643
Bureau / Division: Office of Unemployment Compensation Tax Services - Audit and Compliance- Mercer
Worksite Address: Home Headquartered
Contact Name: Meshal Ghori
Contact Email: mghori@pa.gov
THE POSITION
Are you looking for a flexible and rewarding career in tax compliance, auditing and investigation? Do you like getting out and meeting with people and variation in work assignments? If so, look no further! The Department of Labor & Industry is looking for independent and highly motivated individuals to travel throughout an assigned territory within Pennsylvania and help a wide-range of employers and businesses comply with PA Unemployment Compensation (UC) law. The Unemployment Compensation (UC) Tax Agent position offers a meaningful way to support employers and protect the integrity of the UC system.
DESCRIPTION OF WORK
This role focuses on auditing employer records, conducting investigations, and ensuring compliance with the Pennsylvania Unemployment Compensation Law. It involves examining documents, working with employers, and helping maintain accurate and lawful reporting practices. As an Unemployment Compensation Tax Agent, you will perform the following duties:
- Audit Reviews: Examine payroll records, financial documents, and accounting ledgers to calculate proper taxable wages
- Record Reconstruction: Rebuild payroll information when employer records are incomplete or missing
- Compliance Actions: Identify reporting errors, prepare adjustments, and ensure employer accounts meet UC Law requirements
- Investigation Work: Conduct inquiries into blocked claims, employer liability, registration accuracy, and potential misclassification issues
- Collection Activities: Perform field collection tasks, negotiate payment plans, and initiate enforcement actions when needed
- Account Evaluation: Analyze employer UCMS accounts to identify discrepancies and initiate corrective actions
Interested in learning more? Additional details regarding this position can be found in the position description
Work Schedule and Additional Information:
- Full-time employment
- Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with 30-minute lunch.
- Alternate Work Schedule is available.
- This position is home headquartered. In order to be home headquartered, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania.
- Frequent travel throughout assigned territory in Pennsylvania is required. Travel expenses will be paid.
- Salary: In some cases, the starting salary may be non-negotiable.
- You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
- A bachelor's degree which includes or is supplemented by 18 college credits in finance and accounting, of which at least 6 college credits are in accounting; or
- An equivalent combination of experience and training which includes 18 college credits in finance and accounting, of which at least 6 college credits are in accounting.
- Applicants will be considered to have met the educational requirements once they are within 3 months of graduating with a qualifying degree.
Other Requirements:
- This particular position also requires possession of a valid driver's license which is not under suspension.
- You must currently reside in or are willing to relocate to Beaver, Butler, Clarion, Forest, Lawrence, Mercer, or Venango County.
- You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
- You must be able to perform essential job functions.
Legal Requirements:
- This position will have access to Federal Tax Information (FTI) and is subject to the provisions of IRS Publication 1075 (Pub 1075) which requires you to pass an enhanced background check prior to beginning employment. Under Pub 1075, acceptance of a conditional offer of employment will require submission to and approval of satisfactory criminal history reports, including but not limited to: a fingerprint-based federal records check; a PA State Police clearance; a check of local law enforcement agencies where you have lived, worked, and/or attended school within the last five (5) years; and a citizenship/residency verification.
How to Apply:
- Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
- If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
- Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
- Failure to comply with the above application requirements may eliminate you from consideration for this position.
- All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.
Veterans:
- Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.
Telecommunications Relay Service (TRS):
- 711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION
- Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
- Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
- Your score is valid for this specific posting only.
- You must provide complete and accurate information or:
- your score may be lower than deserved.
- you may be disqualified.
- You may only apply/test once for this posting.
- Your results will be provided via email.
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We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*
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*Eligibility rules apply.
01
Additional Requirement - Do you possess a current driver's license which is not under suspension?
02
If you answered yes, please provide your driver's license number and expiration date. If you answered no, type N/A in the text box below.
03
Have you successfully completed, or are you within three months of completing, a conferred bachelor's degree, which includes or is supplemented by 18 college credits in finance and accounting, of which at least 6 college credits are in accounting? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If you answer "Yes" to this question based on education acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting and clicking the Evaluation Services Link.
You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.
04
If you are within three months of completing a conferred bachelor's degree which includes or is supplemented by 18 college credits in finance and accounting, of which at least 6 college credits are in accounting, on what date do you expect to graduate? If this does not apply to you, please type N/A in the text box.
05
How much college coursework have you completed?If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting and clicking the Evaluation Services Link.
You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.
- Conferred Bachelor's or higher
- 120 credits or more
- 90 but less than 120 credits
- 60 but less than 90 credits
- 30 but less than 60 credits
- Less than 30 credits
- None
06
How many years of paraprofessional/technical level experience do you possess?
- 4 years or more
- 3 but less than 4 years
- 2 but less than 3 years
- 1 but less than 2 years
- Less than 1 year
- None
07
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do