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Talent Program Manager Jobs in Cleveland, OH (NOW HIRING)

Care Alliance Health Center

TALENT PARTNER

Cleveland, OH · On-site

$55K - $67K/yr

You will work closely with hiring managers and Human Resources leadership in a fast-paced, mission ... Develop relationships with schools, workforce programs, professional groups, and community partners.

Care Alliance

TALENT PARTNER

Cleveland, OH · On-site

$55K - $67K/yr

You will work closely with hiring managers and Human Resources leadership in a fast-paced, mission ... Develop relationships with schools, workforce programs, professional groups, and community partners.

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All JobsTalent Program JobsTalent Program Manager JobsTalent Program Manager Jobs in Cleveland, OH

Talent Program Manager information

See Cleveland, OH salary details

$57.7K

$83.7K

$126.1K

How much do talent program manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for talent program manager in Cleveland, OH is $83,704.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $99,900.00 per year, depending on experience, location, and employer.

What does a talent program manager do?

A Talent Program Manager oversees and develops talent programs to attract, retain, and grow employees within an organization. They design initiatives such as leadership development, mentorship, and career progression programs to enhance workforce engagement and performance. Their role involves collaborating with HR, business leaders, and employees to ensure programs align with company goals and culture. Additionally, they analyze program effectiveness through metrics and feedback to drive continuous improvement.

What are the key skills and qualifications needed to thrive as a talent program manager?

To thrive as a Talent Program Manager, you typically need experience in talent acquisition, program development, project management, and a relevant bachelor's degree in human resources or a related field. Familiarity with applicant tracking systems (ATS), HRIS platforms, and certifications like SHRM-CP or PMP are often valuable assets. Outstanding communication, leadership, and stakeholder management skills help you excel in cross-functional environments and drive successful outcomes. These abilities are crucial for designing and managing talent programs that attract, engage, and retain top talent, supporting organizational growth.

What are some typical challenges faced by talent program managers, and how can they overcome them?

Talent Program Managers often encounter challenges such as managing competing stakeholder priorities, adapting to changing talent trends, and ensuring program alignment with evolving business objectives. Overcoming these obstacles requires strong strategic planning, effective communication, and the ability to balance multiple projects while gathering feedback from key partners. Building strong relationships with HR, department leaders, and external vendors also helps to streamline processes and ensure successful program outcomes. By staying adaptable and proactively addressing issues, Talent Program Managers can create impactful talent initiatives that drive organizational success.

What are popular job titles related to Talent Program Manager jobs in Cleveland, OH?

For Talent Program Manager jobs in Cleveland, OH, the most frequently searched job titles are:

What job categories do people searching Talent Program Manager jobs in Cleveland, OH look for?

The top searched job categories for Talent Program Manager jobs in Cleveland, OH are:

What cities near Cleveland, OH are hiring for Talent Program Manager jobs?

Cities near Cleveland, OH with the most Talent Program Manager job openings:

Talent Program Manager jobs near you
Infographic showing various Talent Program Manager job openings in Cleveland, OH as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $83,704 per year, or $40.2 per hour.

Senior Program Manager (GCC Operate Phase)

Citizens

Cleveland, OH • Hybrid

$175K - $250K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Job description

Description

Senior Program Manager - Global Capabilities Center (Operate Phase) 

Location and Work Model
This role requires a four day on site, one remote hybrid work schedule in one of the following organizational hubs
Johnston, RI
Phoenix, AZ
Westwood or Medford, MA
Plano, TX
Iselin, NJ
Pittsburgh, PA
Franklin, TN
Cleveland, OH
Chicago, IL

Role Focus: GCC Operate Phase Program Oversight

The Senior Program Manager for GCC Operate Phase is responsible for ensuring the ongoing consistency, and operational maturity of Citizens Global Capability Center for the Operate phase. 
This role is responsible for the end-to-end program governance, buildout, and operational oversight of the Operate Phase within the Global Capability Center (GCC). This role partners closely with enable the broader GCC and enterprise global strategy. The Operate Phase focuses on stabilizing and scaling operations by implementing the full global operating model, ensuring consistent service delivery, and meeting defined SLAs and KPIs. 
This phase includes end-to-end talent management, governance oversight, vendor management, and execution of core support functions. It also drives continuous improvement.

Key Responsibilities:
Operate phase Program Leadership
    Provide strategic program leadership for GCC Operate Phase focused on the operating model optimization, communications, vendor oversight, and enablement of the global operating model.
    Establish and manage an integrated program roadmap aligned to GCC maturity stages (startup, scale, optimize, transform).
    Drive consistency in operating models, controls, governance, and service delivery across enabling functions.
Cross-Functional Stakeholder Management
    Act as a central point of coordination between ETS, GCC leadership, and service providers for the Operate Phase.
    Facilitate executive-level updates, steering committees, and decision forums related to the operate phase.
    Drive alignment across global and regional stakeholders with competing priorities and dependencies.
Transformation & Continuous Improvement
    Identify opportunities to improve efficiency, effectiveness, and scalability through process re-engineering, automation, and digitization.
    Support enterprise transformation initiatives impacting the operate phase, including system implementations, policy changes, and operating model shifts.
    Promote standardization and adoption of best practices across the GCC ecosystem.
Financial & Resource Management
    Support business case development for new services, expansions, or transformation initiatives.
    Optimize resource utilization across internal teams and external partners.

Required Qualifications:
Experience
    10+ years of experience in program management, operations, or shared services within large, complex enterprises.
    Demonstrated experience supporting or leading large programs with having GCC Build-Operate-Transfer expertise or M&A expertise as a plus
    Proven track record managing large-scale, cross-functional programs and/or GCC or shared services environments.

Education:

Bachelor's degree in Business Administration, Finance, Engineering, Information Technology, Operations Management, or a related field required. Master's degree (MBA or related advanced degree) preferred.

Skills & Competencies:
    Strong program and portfolio management expertise 
    Deep understanding of enterprise governance, risk management, and compliance principles.
    Exceptional stakeholder management and executive communication skills.
    Strong analytical, financial, and problem-solving capabilities.
    Ability to operate effectively in ambiguous, fast-evolving environments.

Hours and Schedule
40 hours per week
Monday through Friday

Pay Transparency
The salary range for this position is $175,000 to $250,000 per year, plus an opportunity to earn additional incentive earnings. Actual pay is based on various factors including, but not limited to, the budget, work location, and relevant skills and experience. 

Benefits
Comprehensive benefits include medical, dental, and vision coverage, retirement plans, parental leave, flexible work arrangements, education reimbursement, wellness programs, and generous paid time off exceeding local requirements.

Citizens Benefits Overview

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Education:Why Work for UsEmployment Type: 1ST

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