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Tabletop Game Store Retail Associate Jobs in Washington

TCG, Inc.

General Manager - Game Store

Washington, DC · On-site

$65K - $75K/yr

Creating and sustaining a consistent, welcoming in-store culture aligned with Rowhaven values You ... Direct experience in tabletop gaming retail or organized play environments * Experience opening or ...

TCG

General Manager - Game Store

Washington, DC · On-site

$65K - $75K/yr

Creating and sustaining a consistent, welcoming in-store culture aligned with Rowhaven values You ... Direct experience in tabletop gaming retail or organized play environments * Experience opening or ...

SLA Worldwide

Retail Store Associate

Washington, DC · On-site

$18.54/hr

The store offers themed merchandise, gifts, collectibles, and educational products inspired by ... SLA Worldwide is seeking a Retail Associate to support daily operations for Next Stop DC while also ...

SLA Worldwide

Retail Store Associate

Washington, DC

$18.54/hr

The store offers themed merchandise, gifts, collectibles, and educational products inspired by ... SLA Worldwide is seeking a Retail Associate to support daily operations for Next Stop DC while also ...

Ross Stores

Retail Associate

Germantown, MD · On-site

$15.50 - $17.75/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Immediately corrects or reports any unsafe conditions or practices to Store Leadership. * Treats ...

Ross Stores

Retail Associate

Baileys Crossroads, VA · On-site

$17.25 - $19.75/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Immediately corrects or reports any unsafe conditions or practices to Store Leadership. * Treats ...

Ross Stores

Retail Associate

Capitol Heights, MD · On-site

$15.25 - $17.50/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Immediately corrects or reports any unsafe conditions or practices to Store Leadership. * Treats ...

Ross Stores

Retail Associate

Falls Church, VA · On-site

$16.25 - $18.75/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Immediately corrects or reports any unsafe conditions or practices to Store Leadership. * Treats ...

Ross Stores

Retail Associate

Silver Spring, MD · On-site

$15.75 - $18/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Immediately corrects or reports any unsafe conditions or practices to Store Leadership. * Treats ...

Ross Stores

Retail Associate

Catonsville, MD · On-site

$14.50 - $16.50/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Immediately corrects or reports any unsafe conditions or practices to Store Leadership. * Treats ...

Ross Stores

Retail Associate

Bowie, MD · On-site

$14.75 - $17/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Immediately corrects or reports any unsafe conditions or practices to Store Leadership. * Treats ...

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Tabletop Game Store Retail Associate information

What are the key skills and qualifications needed to thrive as a Tabletop Game Store Retail Associate, and why are they important?

To thrive as a Tabletop Game Store Retail Associate, you need a solid understanding of board, card, and tabletop games, along with strong customer service skills and basic retail experience. Familiarity with point-of-sale (POS) systems, inventory management software, and product cataloging is typically required. Excellent communication, enthusiasm for gaming, and the ability to create a welcoming environment help associates connect with customers and foster community engagement. These skills ensure effective sales, positive customer experiences, and contribute to the store's growth and reputation.

What are some common challenges faced by Tabletop Game Store Retail Associates, and how can they be managed?

Tabletop Game Store Retail Associates often juggle multiple responsibilities, such as assisting customers with game recommendations, managing inventory, and organizing in-store gaming events. A common challenge is staying knowledgeable about a constantly evolving range of games and products, which requires ongoing learning and engagement with the gaming community. Additionally, associates must balance customer service with operational tasks, especially during peak hours or special events. Building strong communication skills and maintaining a passion for tabletop gaming can help associates thrive in this dynamic environment.

What does a Tabletop Game Store Retail Associate do?

A Tabletop Game Store Retail Associate assists customers with finding and purchasing board games, card games, miniatures, and related hobby products. They provide recommendations based on customer interests, explain game rules, and answer questions about new releases or accessories. Associates also handle transactions, stock shelves, organize game events, and maintain a welcoming, community-focused environment in the store.

What is the difference between Tabletop Game Store Retail Associate vs Board Game Store Clerk?

AspectTabletop Game Store Retail AssociateBoard Game Store Clerk
CredentialsHigh school diploma or equivalent; knowledge of tabletop gamesHigh school diploma or equivalent; familiarity with board games
Work EnvironmentRetail store specializing in tabletop and role-playing gamesRetail store focused on board games and accessories
Job ResponsibilitiesAssisting customers, stocking shelves, processing sales, promoting gamesCustomer service, organizing displays, answering game-related questions

Both roles involve customer service in a retail setting related to tabletop and board games. The main difference lies in the specific focus: the Tabletop Game Store Retail Associate typically covers a broader range of tabletop games, including role-playing and card games, while the Board Game Store Clerk specializes mainly in board games. Both positions require similar credentials and work environments, making them closely related but with distinct product focuses.

What are popular job titles related to Tabletop Game Store Retail Associate jobs in Washington? For Tabletop Game Store Retail Associate jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Tabletop Game Store Retail Associate jobs in Washington look for? The top searched job categories for Tabletop Game Store Retail Associate jobs in Washington are:
What cities in Washington are hiring for Tabletop Game Store Retail Associate jobs? Cities in Washington with the most Tabletop Game Store Retail Associate job openings:
Tabletop Game Store Retail Associate jobs near you
General Manager - Game Store

General Manager - Game Store

TCG, Inc.

Washington, DC • On-site

$65K - $75K/yr

Full-time

Posted 23 days ago

Job description

Are you a good fit?
Rowhaven is building a premium tabletop "third place" in Upper Northwest DC - a space where people gather around games to connect, play thoughtfully, and belong. We are seeking a General Manager who is excited to help create that environment from the ground up, from staffing and events to retail operations and community culture. This is not a traditional retail management role. It is an opportunity to build culture, shape community, and run a well-curated, well-operated gaming lounge and retail space that honors the player, elevates the genre, and welcomes the newcomer. The right candidate will care as much about how the room feels as how the numbers look.
What You Will Own
The General Manager is accountable for the full day-to-day operation of Rowhaven.
Responsibilities include:
  • Hiring, training, and leading staff
  • Building and executing an events calendar that drives recurring play
  • Managing retail inventory, merchandising, and vendor relationships
  • Maintaining a clean, safe, and well-run physical space
  • Overseeing POS, cash handling, payroll coordination, and monthly reporting
  • Creating and sustaining a consistent, welcoming in-store culture aligned with Rowhaven values

You will operate within an agreed annual budget and have clear visibility into performance.
What Success Looks Like
  • Core operating systems are built, stable, and consistently executed
  • Events and membership programs drive repeat attendance
  • Financial reporting is disciplined and accurate
  • Staff performance reflects Rowhaven values
  • The space develops a reputation as a calm, premium, welcoming place to play
Who You Are
You are an experienced retail or hospitality operator who understands that culture and operations are inseparable. You have led teams, managed inventory, owned a P&L, and built systems that keep a space running smoothly. You are comfortable being accountable for results.
You also understand tabletop gaming - not just as a product category, but as a lived culture. You know the difference between a casual board game night and a committed campaign. You respect organized play, but you do not run chaos. You value community, but you are not allergic to discipline.
You are calm under pressure. You can resolve interpersonal friction without escalating it. You care about presentation, cleanliness, and tone. You believe that high standards create a more welcoming space.
You are comfortable being held accountable to clear metrics and clear standards. You prefer clarity over ambiguity and ownership over excuse-making.
You are as attentive to margins and reporting as you are to how the room feels at 7:30 pm on a Thursday.
Our Code
You will not just manage operations; you will be the steward of these five values:
  • HONOR the player: Respect the human behind the character sheet.
  • ASSIST the story: Insanity happens. We handle the unexpected with grace, incorporating chaos into the story when needed.
  • VIBE check: Read the room. Match the energy of the sanctuary.
  • ELEVATE the genre: Raise the standard. Hygiene, manners, and class are part of the uniform.
  • NURTURE the new: Welcome the rookie. We grow the community by inviting people in.
Experience and Qualifications
  • 3+ years of management experience in retail, hospitality, or a comparable customer-facing business
  • Direct responsibility for hiring, training, and performance management
  • Experience owning or materially contributing to a P&L
  • Demonstrated ability to build and execute recurring programming or events
  • Experience managing inventory and vendor relationships
  • Comfort with POS systems, reporting tools, and basic financial controls

Preferred but not required:
  • Direct experience in tabletop gaming retail or organized play environments
  • Experience opening or relaunching a physical retail location
  • Familiarity with membership or subscription-based or AirB&B-style business models
  • Proficiency with Shopify POS app and its third-party ecosystem
  • Experience executing local marketing initiatives, including email campaigns, community partnerships, and social media content and postings
Role Details
  • Full-time, on-site in Upper Northwest DC
  • Evenings and weekends required
  • Reports to the Ownership Group, with full operational authority within approved budgets
Compensation
Base salary in the $65,000 - $75,000 range, commensurate with experience.
Performance bonus of $5,000 - $10,000 annually, tied to clear financial and operational targets.
This role offers meaningful ownership of outcomes, autonomy in execution, and the opportunity to build something lasting from the ground up.
Why This Role Is Different
Rowhaven is not a high-volume TCG grinder shop. We are not buying and selling singles. We are not running chaotic open tables without structure. We are building something intentional.
If you are excited to create a space that feels curated, steady, and genuinely welcoming - and you want real ownership of how it runs - we should talk.
How to Apply
To apply, please submit a resume and a brief cover letter describing a time you built, stabilized, or improved a customer-facing operation.
All individuals being hired to work for TCG must submit to, and successfully pass, a pre-employment background investigation prior to reporting for their first day of work. The pre-employment background investigation will include verification of employment and education, as well as, a criminal and DMV check.
Additional documentation and background checks will also be required for positions that require clearance from the Federal government.

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