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Table Game Floor Supervisor Jobs in Massachusetts

Wynn Resorts

Poker Floor Supervisor

Everett, MA · On-site

$36.21/hr

... than 3,000 slot machines and 240 table games. Situated on the Mystic River in Everett ... Hourly Pay: $36.21 - $36.21 The Encore Boston Harbor Poker Floor Person is responsible for ...

Wynn Resorts

Poker Floor Supervisor

Everett, MA · On-site

$36.21/hr

... than 3,000 slot machines and 240 table games. Situated on the Mystic River in Everett ... Hourly Pay: $36.21 - $36.21 The Encore Boston Harbor Poker Floor Person is responsible for ...

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Table Game Floor Supervisor information

What are the key skills and qualifications needed to thrive as a Table Game Floor Supervisor, and why are they important?

To thrive as a Table Game Floor Supervisor, you need a solid understanding of table games operations, casino regulations, and at least a high school diploma, with prior experience as a dealer often required. Familiarity with casino management systems, surveillance equipment, and knowledge of gaming compliance standards are essential. Strong leadership, conflict resolution, and excellent communication skills help manage staff and ensure a positive guest experience. These skills and qualities are crucial for maintaining game integrity, ensuring regulatory compliance, and fostering a safe, enjoyable gaming environment.

What are some common challenges faced by Table Game Floor Supervisors, and how can they be effectively managed?

Table Game Floor Supervisors often encounter challenges such as resolving player disputes, ensuring compliance with gaming regulations, and managing multiple tables simultaneously. Effective communication and quick decision-making are essential for addressing conflicts and maintaining a fair gaming environment. Additionally, supervisors need to stay vigilant for signs of fraudulent activity and work closely with security and surveillance teams. Building strong relationships with dealers and players also helps create a positive and secure atmosphere on the gaming floor.

What are Table Game Floor Supervisors?

Table Game Floor Supervisors are casino employees responsible for overseeing table games such as blackjack, poker, and roulette. They ensure games are conducted fairly and according to casino rules, monitor dealers and players for compliance, and resolve disputes that may arise. Additionally, they handle customer service issues, enforce security procedures, and may assist with training new staff. Their role is critical in maintaining the integrity and smooth operation of table games on the casino floor.

What is the difference between Table Game Floor Supervisor vs Table Game Dealer?

AspectTable Game Floor SupervisorTable Game Dealer
CredentialsGaming license, experience in casino operationsGaming license, dealer certification
Work EnvironmentCasino floor overseeing table gamesCasino table, interacting directly with players
Employer & IndustryCasinos, gaming establishmentsCasinos, gaming venues
Primary RoleSupervises dealers, enforces rules, manages table operationsDeals cards, manages gameplay, interacts with players

The Table Game Floor Supervisor oversees the gaming floor, ensuring smooth operations and compliance, while the Table Game Dealer focuses on managing individual game tables and engaging with players. Both roles require gaming licenses and casino experience, but their responsibilities differ significantly in scope and daily tasks.

What are popular job titles related to Table Game Floor Supervisor jobs in Massachusetts? For Table Game Floor Supervisor jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Table Game Floor Supervisor jobs in Massachusetts look for? The top searched job categories for Table Game Floor Supervisor jobs in Massachusetts are:
What cities in Massachusetts are hiring for Table Game Floor Supervisor jobs? Cities in Massachusetts with the most Table Game Floor Supervisor job openings:
Table Game Floor Supervisor jobs near you
Infographic showing various Table Game Floor Supervisor job openings in Massachusetts as of May 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% In-person job distribution.
Table Games Floor Supervisor - MGM Springfield

Table Games Floor Supervisor - MGM Springfield

MGM Resorts International

Springfield, MA • On-site

$29/hr

Part-time

Dental, Vision, Life, Retirement

Posted 17 days ago

MGM Resorts rating

7.2

Company rating: 7.2 out of 10

Based on 145 frontline employees who took The Breakroom Quiz

11th of 47 rated entertainment

Job description

Springfield, Massachusetts
The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
Join the thrilling atmosphere at MGM Springfield as a Table Games Floor Supervisor! As a Table Games Floor Supervisor, you will play a crucial role in overseeing the operations and conduct of assigned table games and personnel. Your leadership will ensure that our guests experience exceptional service while enjoying their time in our dynamic gaming environment.
THE STARTING RATE: $29.00 per hour
THE DAY-TO-DAY:
  • Manage performance of dealers to ensure that each game is dealt to the customer with a high degree of proficiency and that superior customer service is provided to guests
  • Monitor guest flow and notify management when adjustments to open table games are needed
  • Observe, evaluate, and rate players objectively and accurately in accordance with departmental policy
  • Maintain proper bankroll levels to accommodate existing or anticipated play
  • Reconcile table accounting accurately and with integrity and maintain card/dice and all gaming equipment
  • Verify the accuracy of all documents and ensure that all procedures are adhered to
  • Notify the Pit Manager and/or Shift Manager immediately of any unusual activity of high limit play or if damage/tampering of equipment is suspected

THE IDEAL CANDIDATE:
  • Has a High School Diploma or GED
  • Has 2+ years of prior relevant experience or casino operations experience, or according to property requirement, or an equivalent combination of education, training and experience

THE PERKS & BENEFITS:
  • Free meals in our employee dining room.
  • Free parking on and off shift.
  • Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
  • Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.
    VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=14333
Pay Rate
The rate for this role is:
$29.00
This rate represents a good faith estimate of the wage rate that MGM reasonably expects to pay for the position upon hire.
Pay will not be below any applicable minimum wage.
Should overtime be worked, employees are paid overtime pay in accordance with state requirements.
Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.
Are you ready to JOIN THE SHOW? Apply today!

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About MGM Resorts

Sourced by ZipRecruiter

MGM Resorts International (NYSE: MGM) is an S&P 500® global gaming and entertainment company with national and international locations featuring best-in-class hotels and casinos, state-of-the-art meetings and conference spaces, incredible live and theatrical entertainment experiences, and an extensive array of restaurant, nightlife and retail offerings. MGM Resorts creates immersive, iconic experiences through its suite of Las Vegas-inspired brands. The MGM Resorts portfolio encompasses 31 unique hotel and gaming destinations globally, including some of the most recognizable resort brands in the industry. The Company's 50/50 venture, BetMGM, LLC, offers U.S. sports betting and online gaming through market-leading brands, including BetMGM and partypoker, and the Company's subsidiary, LeoVegas AB, offers sports betting and online gaming through market-leading brands in several jurisdictions throughout Europe. The Company is currently pursuing targeted expansion in Asia through the integrated resort opportunity in Japan. Through its “Focused on What Matters: Embracing Humanity and Protecting the Planet” philosophy, MGM Resorts commits to creating a more sustainable future, while striving to make a bigger difference in the lives of its employees, guests, and in the communities where it operates. The global employees of MGM Resorts are proud of their company for being recognized as one of FORTUNE® Magazine's World's Most Admired Companies®

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Paradise, NV, US

Year founded

1962

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