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System Support Analyst Jobs in Chicago, IL (NOW HIRING)

HACO Culinary

Technical Support Analyst II

Manteno, IL · On-site

The Systems Administrator works closely with other departments to support hardware and software ... Analyze processes & identify problems & deliver solutions. 10% travel may be required between ...

GFF

Technical Support Analyst II

Manteno, IL · On-site

$80K - $95K/yr

The Systems Administrator works closely with other departments to support hardware and software ... Analyze processes & identify problems & deliver solutions. 10% travel may be required between ...

TEKsystems

Desktop Support Analyst

Buffalo Grove, IL

$25 - $32/hr

Troubleshoot Windows operating systems, Microsoft 365 applications, printers, conferencing technologies, and endpoint devices. Support conference rooms, executive meetings, and audiovisual ...

TEKsystems

Desktop Support Analyst

Buffalo Grove, IL

$25 - $32/hr

Troubleshoot Windows operating systems, Microsoft 365 applications, printers, conferencing technologies, and endpoint devices. Support conference rooms, executive meetings, and audiovisual ...

E.A. Sween

IT Support Analyst

Woodridge, IL · On-site

$61K/yr

What We're Seeking We are seeking an IT Support Analyst to provide frontline technical support to ... Preferred: • Experience supporting voice-directed picking systems. • Experience in food ...

E.A. Sween Company

IT Support Analyst

Chicago, IL · On-site

$61K/yr

What We're Seeking We are seeking an IT Support Analyst to provide frontline technical support to ... Preferred: • Experience supporting voice-directed picking systems. • Experience in food ...

Wolverine

ETF Trading Support Analyst

Chicago, IL · On-site

$90K - $120K/yr

ETF Trading Support Analyst Department: Trading Employment Type: Full Time Location: Chicago, IL ... You will develop a deep understanding of how market and system data translate into trading strategy ...

CBRE

Sr. Contract Support Analyst

Chicago, IL · On-site

$80K/yr

Monitors and evaluates vendor performance utilizing established processes and systems. Administers ... Coordinates advanced contractual support for special facility maintenance and repair projects.

TEKsystems

It Support Analyst

Chicago, IL

$20 - $30/hr

... system - experience with network/server troubleshooting and diagnostics - Remote support - Webconferencing support and troubleshooting - standard security software Skills Customer Service, White ...

TEKsystems

It Support Analyst

Chicago, IL

$20 - $30/hr

... system - experience with network/server troubleshooting and diagnostics - Remote support - Webconferencing support and troubleshooting - standard security software Skills Customer Service, White ...

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Showing results 41-60

All JobsSystem Support Analyst JobsSystem Support Analyst Jobs in Chicago, IL

System Support Analyst information

See Chicago, IL salary details

$15

$33

$53

How much do system support analyst jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for system support analyst in Chicago, IL is $33.27, according to ZipRecruiter salary data. Most workers in this role earn between $24.76 and $41.11 per hour, depending on experience, location, and employer.

What does a system support analyst do?

A System Support Analyst is responsible for maintaining an organization's computer systems and networks, ensuring they run smoothly and efficiently. They troubleshoot technical issues, provide support to end-users, and often assist with system upgrades and software installations. Their role may also include monitoring system performance, creating documentation, and collaborating with IT teams to resolve complex problems. System Support Analysts play a crucial role in minimizing downtime and ensuring business continuity.

What are some common challenges system support analysts face when troubleshooting complex technical issues?

System Support Analysts often encounter challenges when diagnosing issues that span multiple systems or require collaboration with different IT teams. These problems can be difficult to replicate, especially if they involve intermittent errors or unique user environments. Effective communication and strong analytical skills are crucial, as analysts must gather information from users, document findings, and coordinate with developers or network specialists to resolve issues efficiently. Staying current with evolving technologies and maintaining detailed documentation are essential for long-term success in this role.

What are the key skills and qualifications needed to thrive as a system support analyst, and why are they important?

To thrive as a System Support Analyst, you need a solid understanding of IT systems, troubleshooting methodologies, and knowledge of operating systems, typically supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications such as CompTIA A+ or Microsoft Certified: Azure Fundamentals are often required. Excellent problem-solving abilities, communication skills, and a customer-focused attitude help you stand out in this role. These skills ensure timely resolution of system issues, minimize downtime, and maintain optimal performance for end-users and organizations.

What is the difference between System Support Analyst vs Network Support Specialist?

AspectSystem Support AnalystNetwork Support Specialist
CertificationsCompTIA A+, Network+; Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentCorporate IT departments, help desksNetwork operations centers, enterprise networks
Primary FocusSupporting and troubleshooting computer systems and softwareMaintaining and troubleshooting network infrastructure
Common UsageIT support roles in various industriesNetwork-specific support roles in large organizations

While both roles support IT infrastructure, a System Support Analyst primarily focuses on computer systems, software, and user support, whereas a Network Support Specialist concentrates on network hardware, connectivity, and infrastructure. The roles often overlap but differ in their core responsibilities and certifications.

What are popular job titles related to System Support Analyst jobs in Chicago, IL?

For System Support Analyst jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching System Support Analyst jobs in Chicago, IL look for?

The top searched job categories for System Support Analyst jobs in Chicago, IL are:

System Support Analyst jobs near you
Infographic showing various System Support Analyst job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $69,200 per year, or $33.3 per hour.

ITSS Field Support Analyst

GFL Environmental

Mokena, IL • On-site

Full-time

Re-posted 1 hour ago

GFL Environmental rating

6.8

Company rating: 6.8 out of 10

Based on 173 frontline employees who took The Breakroom Quiz

46th of 91 rated recycling and waste

Job description


As the "face of IT," the Field Support Analyst provides Level 2 technical support and network administration for regional business units. Reporting to the IT Service Support Regional Manager, you will act as a critical liaison between end-users and the broader IT organization.

Key Responsibilities

  • Technical Support: Provide onsite and remote troubleshooting for hardware, software, and network configurations.

  • Infrastructure Management: Administer computer networks and systems software; evaluate and implement new productivity tools.

  • Stakeholder Liaison: Build relationships with senior management to align IT services with business needs.

  • Project Leadership: Lead technical consulting for upgrades and support large-scale strategic initiatives.

  • Operations: Manage asset inventory, vendor contracts, and knowledge base documentation.

  • Escalation: Resolve complex cross-technology incidents and manage customer expectations during outages.

Qualifications

  • Education: In-progress or completed Graduate degree in Computer Science, Engineering, or a related field.

  • Experience: 2+ years in End User services (large team support) and experience with IT service providers.

  • Technical Skills: Proficiency in Google Workspace and ServiceNow; A+ or MCSA certifications preferred.

  • Soft Skills: Strong analytical troubleshooting, decisive judgment under pressure, and excellent interpersonal skills.

  • Travel: Ability to travel approximately 30% to regional business sites.


We thank you for your interest. Only those selected for an interview will be contacted.


GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contactmyworkdayrecruitment@gflenv.com
Please note that GFL does not provide visa sponsorshipfor this position. Valid work authorization in the country where the job is located is required.Successful candidates will be required to provide valid documentation confirming their eligibility to work in the country where the job is located prior to their start date.


This hiring process may utilize machine-based systems to assist in screening and assessing applicants. Final selection decisions are made by our recruitment team.


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