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System Support Analyst Jobs in Chicago, IL (NOW HIRING)

Martin Brower

Operations Support Analyst

Rosemont, IL · On-site

S. warehouse management system project, focusing on advance shipping notification and on-boarding ... Support Analyst * Develop WMS test scripts and training scripts for process flows, task groups, and ...

Martin Brower

Operations Support Analyst

Rosemont, IL · On-site

S. warehouse management system project, focusing on advance shipping notification and on-boarding ... Support Analyst * Develop WMS test scripts and training scripts for process flows, task groups, and ...

Caterpillar

Digital Tech Support Analyst

Chicago, IL · On-site

$99K - $133K/yr

This position requires a bachelor's degree or foreign equivalent in Computer Information Systems, Computer Science, or a related field plus 2 years of experience as a Tier 2 or Tier 3 Support Analyst ...

Dlapiper

Litigation Support Analyst

Chicago, IL · Hybrid

$46.15 - $73.38/hr

Summary The Litigation Support Analyst, working in collaboration with and in support of the firm ... Bachelors' Degree in Information Systems, Computer Science or related field. Minimum Years of ...

Coinflow

Operations Support Analyst

Chicago, IL · On-site

$70K - $100K/yr

About the Role As a RevOps Analyst at Coinflow, you'll own the end-to-end deal lifecycle for our ... Just as importantly, you'll help build the systems and processes that let us scale, turning ad-hoc ...

Interactive Brokers

API Support Analyst I

Chicago, IL · On-site

$65K - $75K/yr

Document client interactions accurately in the support system. * Follow established support ... Superb analytical and problem-solving skills. * Excellent collaboration and communication (Verbal ...

TOGA Technology

Be Seen First

Entry Level Technical Support Analyst

Naperville, IL · On-site

$16 - $18/hr

Position Summary TOGA Technology is looking for a Technical Support Analyst to support our retail ... This includes everything from legacy system upgrades to brand-new applications. Lifecycle Services ...

Marex

Senior Trading Support Analyst (VN2612)

Chicago, IL · On-site

$70K - $125K/yr

A Trading Systems Support Analyst is the hands-on and first connection between clients, brokers, and Marex for all trading needs. Marex has unique access across markets with significant share ...

Marex

Senior Trading Support Analyst (VN2612)

Chicago, IL · On-site

$70K - $125K/yr

A Trading Systems Support Analyst is the hands-on and first connection between clients, brokers, and Marex for all trading needs. Marex has unique access across markets with significant share ...

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Showing results 21-40

All JobsSystem Support Analyst JobsSystem Support Analyst Jobs in Chicago, IL

System Support Analyst information

See Chicago, IL salary details

$15

$33

$53

How much do system support analyst jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for system support analyst in Chicago, IL is $33.27, according to ZipRecruiter salary data. Most workers in this role earn between $24.76 and $41.11 per hour, depending on experience, location, and employer.

What does a system support analyst do?

A System Support Analyst is responsible for maintaining an organization's computer systems and networks, ensuring they run smoothly and efficiently. They troubleshoot technical issues, provide support to end-users, and often assist with system upgrades and software installations. Their role may also include monitoring system performance, creating documentation, and collaborating with IT teams to resolve complex problems. System Support Analysts play a crucial role in minimizing downtime and ensuring business continuity.

What are some common challenges system support analysts face when troubleshooting complex technical issues?

System Support Analysts often encounter challenges when diagnosing issues that span multiple systems or require collaboration with different IT teams. These problems can be difficult to replicate, especially if they involve intermittent errors or unique user environments. Effective communication and strong analytical skills are crucial, as analysts must gather information from users, document findings, and coordinate with developers or network specialists to resolve issues efficiently. Staying current with evolving technologies and maintaining detailed documentation are essential for long-term success in this role.

What are the key skills and qualifications needed to thrive as a system support analyst, and why are they important?

To thrive as a System Support Analyst, you need a solid understanding of IT systems, troubleshooting methodologies, and knowledge of operating systems, typically supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications such as CompTIA A+ or Microsoft Certified: Azure Fundamentals are often required. Excellent problem-solving abilities, communication skills, and a customer-focused attitude help you stand out in this role. These skills ensure timely resolution of system issues, minimize downtime, and maintain optimal performance for end-users and organizations.

What is the difference between System Support Analyst vs Network Support Specialist?

AspectSystem Support AnalystNetwork Support Specialist
CertificationsCompTIA A+, Network+; Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentCorporate IT departments, help desksNetwork operations centers, enterprise networks
Primary FocusSupporting and troubleshooting computer systems and softwareMaintaining and troubleshooting network infrastructure
Common UsageIT support roles in various industriesNetwork-specific support roles in large organizations

While both roles support IT infrastructure, a System Support Analyst primarily focuses on computer systems, software, and user support, whereas a Network Support Specialist concentrates on network hardware, connectivity, and infrastructure. The roles often overlap but differ in their core responsibilities and certifications.

What are popular job titles related to System Support Analyst jobs in Chicago, IL?

For System Support Analyst jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching System Support Analyst jobs in Chicago, IL look for?

The top searched job categories for System Support Analyst jobs in Chicago, IL are:

System Support Analyst jobs near you
Infographic showing various System Support Analyst job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $69,200 per year, or $33.3 per hour.

Operations Support Analyst

Martin Brower

Rosemont, IL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Martin-Brower rating

7.7

Company rating: 7.7 out of 10

Based on 54 frontline employees who took The Breakroom Quiz

106th of 365 rated logistics

Job description

Position Responsibilities: 

  • Assists in the delivery of new warehouse processes as part of the U.S. warehouse management system project, focusing on advance shipping notification and on-boarding training and master data set-up

  • Support and coordinate Warehouse Management System base configuration and distribution center specific configuration as the Operations Support Analyst

  • Develop WMS test scripts and training scripts for process flows, task groups, and user access, while updating warehouse layout and picking paths

  • Act as liaison to distribution and supply chain partners, initiating supply chain analytics, providing operation support to distribution centers

  • Other duties as assigned 

  • Travel is up to 90 percent

Required Education and Experience:

  • Bachelor's Degree with 2 to 4 years of related experience or High School Diploma/General Education Diploma with 5 to 7 plus years of specific experience

Benefits
At the Reyes Family of Businesses, our Total Rewards Strategy prioritizes the holistic well-being of our employees. This position offers a comprehensive benefits package that includes Medical, Dental, Vision coverage, Paid Time Off, Retirement Benefits, and complimentary Health Screenings.
Equal Opportunity Employee & Physical Demands
Reyes Holdings and its businesses are equal opportunity employers. Company policy prohibits discrimination and harassment against any applicant or employee based on race, color, religion, sex, pregnancy or pregnancy-related medical conditions, marital status, sexual orientation, gender identity or expression, age, national origin, citizenship, disability, genetic information, military or veteran status, or any other basis protected by applicable law. In addition, the Company is committed to providing reasonable accommodation to applicants and employees in accordance with applicable law. Requests for accommodation should be directed to your point of contact in the Talent Acquisition or Human Resources departments.
Background Check and Drug Screening
Offers of employment are contingent upon successful completion of a background check and drug screening.
Pay Transparency
Our compensation philosophy embraces diverse factors for fair pay decisions, valuing skills, experience, and the needs of our business. Moreover, this role may have the opportunity to participate in a discretionary incentive program, subject to program rules.Qualifications:

Required Education and Experience:

  • Bachelor's Degree with 2 to 4 years of related experience or High School Diploma/General Education Diploma with 5 to 7 plus years of specific experience
Education:UNAVAILABLEEmployment Type: FULL_TIME

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