ZipRecruiter

Log In

1

System Implementation Manager Jobs in Rhode Island

Hub Technology Group

Project Manager

Providence, RI

$65 - $80/hr

PM's will be implementing new business registration platforms. * Function as a liaison between stakeholders, business owners, system users and vendors * Provide full lifecycle project management ...

Fujifilm

LIMS Administrator

North Kingstown, RI

... Management System (LIMS) and related enterprise systems (SAP, CPro). This role ensures data ... Implement approved system changes in accordance with established change control and ECN processes.

next page

Showing results 1-20

All JobsSystem Implementation JobsSystem Implementation Manager JobsSystem Implementation Manager Jobs in Rhode Island

System Implementation Manager information

What are the key skills and qualifications needed to thrive as a System Implementation Manager, and why are they important?

To thrive as a System Implementation Manager, you need strong project management skills, technical expertise in IT systems, and typically a relevant bachelor's degree or equivalent experience. Familiarity with ERP software, CRM platforms, project management tools like Jira or MS Project, and certifications such as PMP or ITIL is often required. Outstanding communication, leadership, and problem-solving abilities help drive cross-functional collaboration and manage stakeholder expectations. These skills and qualifications ensure successful system rollouts, minimize disruptions, and align technology solutions with organizational goals.

What are some common challenges faced by a System Implementation Manager during large-scale deployments?

System Implementation Managers often encounter challenges such as coordinating across multiple departments, managing project timelines, and ensuring clear communication among stakeholders. One significant hurdle is handling unexpected technical issues or integration problems that arise during deployment, which requires quick problem-solving and adaptability. Additionally, balancing user training needs and minimizing disruptions to daily operations are key aspects of the role. Successful managers proactively address these challenges by fostering collaboration, maintaining detailed project plans, and continuously engaging with both technical teams and end-users.

What does a System Implementation Manager do?

A System Implementation Manager oversees the planning, execution, and delivery of new software or technology systems within an organization. They coordinate between technical teams, stakeholders, and vendors to ensure the system meets business requirements and is implemented on time and within budget. Their responsibilities include managing project timelines, training staff, troubleshooting issues, and ensuring a smooth transition from old to new systems. Effective communication and strong project management skills are essential for success in this role.

What is the difference between System Implementation Manager vs Business Analyst?

AspectSystem Implementation ManagerBusiness Analyst
Primary FocusOversees the deployment of new systems, manages project timelines, and coordinates technical teams.Analyzes business needs, documents requirements, and recommends solutions to improve processes.
Required SkillsProject management, technical understanding, leadership, communication skills.Analytical skills, requirements gathering, process modeling, stakeholder communication.
Work EnvironmentTypically in IT or technical project teams within organizations implementing new systems.Works closely with business units and IT teams to align solutions with business goals.

While both roles involve working with systems and stakeholders, the System Implementation Manager primarily manages the technical deployment and project execution, whereas the Business Analyst focuses on understanding business needs and translating them into technical requirements. Both roles are essential in successful system implementation projects but serve different functions within the process.

What are popular job titles related to System Implementation Manager jobs in Rhode Island? For System Implementation Manager jobs in Rhode Island, the most frequently searched job titles are:
What job categories do people searching System Implementation Manager jobs in Rhode Island look for? The top searched job categories for System Implementation Manager jobs in Rhode Island are:
What cities in Rhode Island are hiring for System Implementation Manager jobs? Cities in Rhode Island with the most System Implementation Manager job openings:
System Implementation Manager jobs near you

Treasury Management Service and Implementation Manager

washingtontrust

Westerly, RI • On-site

$85K - $115K/yr

Other

Posted 9 days ago

Job description

This person oversees and manages the Service and Implementation team for Treasury Management, which has a primary focus of supporting the sales team, onboarding treasury management services, and servicing our commercial clients. This role serves as a key liaison between sales, clients, product management, and back-office operations, ensuring smooth implementation and ongoing management of treasury management services. Strong leadership skills, deep product knowledge, and a client-first mindset to enhance the overall client experience are required.

Products Serviced: Account Analysis; ACH; Business On-Line Banking; Positive Pay; Lockbox; Bill Pay; Reich & Tang DDM; Remote Deposit Capture (mobile and desktop); Wire; ICS; CDARS, Cash Vault Services

Key Responsibilities:

Client & Relationship Management

  • Serve as the primary point of contact for escalation from her team members.
  • Work closely with front-office sales relationship managers to onboard new clients and enhance existing relationships.
  • Create and update middle office policies and procedures.
  • Serve as a liaison between client, team, and product management.
  • Educate team on cash management products, systems, and best practices.

Process Improvement

  • Serve as the point person on all procedures and projects related to Cash Management Service and Implementation.
  • Partner with internal teams (Operations, IT, Compliance, and Risk) to ensure seamless execution of cash management services.
  • Monitor and optimize workflows to improve efficiency, reduce risk, and enhance the client experience.

Risk & Compliance Management

  • Ensure adherence to regulatory requirements, internal policies, and best practices related to cash management operations.
  • Collaborate with risk and compliance teams to identify, assess, and mitigate operational risks.
  • Monitor and report key operational metrics, ensuring timely escalation of issues as needed.

Leadership & Team Development

  • Manage and mentor a team of Service and Implementation professionals, fostering a culture of excellence and continuous improvement.
  • Provide training and support to ensure the team is well-versed in cash management products and processes.
  • Drive collaboration across all areas of cash management and other bank departments to enhance cross-functional efficiency and effectiveness.
  • Strong analytical, problem-solving, and project management skills.
  • Exceptional communication and leadership abilities.
  • Be a team player for other colleagues and partners within the Bank.

REQUIREMENTS/QUALIFICATIONS

  • BA degree preferred
  • Prior experience with direct customer contact, problem solving, and customer resolution.
  • 5+ years cash management experience and knowledge of Cash Management services.
  • Demonstrated ability to cross-sell and onboard internal customer referrals
  • Ability to make in-person, site visits to customer locations

Compensation: A goodfaith, reasonable estimate of the base salary range for this role is $85,000 to $115,000 per year and the actual offer will depend on factors such as experience, skills, training, certifications, and education.

This base salary reflects one component of our competitive compensation package. This position may be eligible for an annual bonus and includes a comprehensive benefits package.

Apply