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Syncro Jobs (NOW HIRING)

Vertin

Tier 3 Technician- IT

Edina, MN · On-site

$65K - $75K/yr

... Syncro experience a bonus) Certifications such as CCA-V, CCP-V, Parallels Certified Professional, or AZ-140/MS-102 are a big plus A degree in Computer Science, Engineering, or equivalent real-world ...

Artius Solutions

Helpdesk Associate

Lakewood, NJ · On-site

$20 - $40/hr

Experience with IT helpdesk or ticketing tools (e.g., Syncro, ConnectWise, Autotask, Intune) is a plus but not required--training will be provided * Strong written and verbal communication skills

Atlas

Traffic Engineer

Duluth, GA

$80K - $109K/yr

Familiarity with Windows suite, Syncro, VISSIM, and other traffic software packages * Knowledge of MUTCD, Highway Capacity Manual, AASHTO Guidelines FHWA Regulations & Guidance, ADA Standards (PROWAG ...

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$50K

$107.7K

$173.5K

How much do syncro jobs pay per year?

As of Jun 5, 2026, the average yearly pay for syncro in the United States is $107,697.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,000.00 and $121,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Syncro (MSP software) Specialist, and why are they important?

To thrive as a Syncro Specialist, you need a solid understanding of managed services, IT troubleshooting, and customer support, often supported by experience in IT helpdesk or MSP environments. Familiarity with the Syncro PSA/RMM platform, ticketing systems, remote access tools, and relevant IT certifications (such as CompTIA A+) is typically required. Strong problem-solving, communication, and organizational skills help professionals deliver efficient client support and manage multiple tasks. These competencies ensure seamless IT operations, high customer satisfaction, and effective use of the Syncro platform within managed service providers.

What are some common challenges faced by Syncro technicians when managing multiple client requests simultaneously?

Syncro technicians often juggle several client tickets and requests at once, which can make prioritizing tasks and maintaining clear communication challenging. Staying organized is key, as technicians need to efficiently track ongoing issues, update clients promptly, and ensure nothing falls through the cracks. Using Syncro's ticketing and automation features helps streamline workflows, but technicians must still be proactive in managing their workload and adapting to shifting client needs throughout the day.

What are Syncro technicians?

Syncro technicians are IT professionals who use the Syncro platform to provide remote monitoring, management, and support services for businesses. Syncro is an all-in-one Professional Services Automation (PSA) and Remote Monitoring and Management (RMM) tool designed for managed service providers (MSPs). These technicians handle tasks such as ticketing, remote device management, patch deployment, and automation of IT processes to ensure clients' systems run smoothly and securely.

What is the difference between Syncro vs HVAC Technician?

AspectSyncroHVAC Technician
Required CredentialsHVAC certification, EPA licenseHVAC certification, EPA license
Work EnvironmentField service, installation, repairField service, installation, repair
Industry UsageUsed by HVAC companies for service managementUsed by HVAC companies for technical work
Common Search IntentScheduling, dispatching, service managementTechnical troubleshooting, repairs

Syncro is a software platform used by HVAC companies for scheduling, dispatching, and managing service operations, while HVAC Technicians are the skilled professionals performing installation and repair work. Syncro helps streamline business processes, whereas HVAC Technicians focus on technical tasks. Both roles are essential in the HVAC industry, but they serve different functions within the service ecosystem.

More about Syncro jobs
What job categories do people searching Syncro jobs look for? The top searched job categories for Syncro jobs are:
Syncro jobs near you
Infographic showing various Syncro job openings in the United States as of May 2026, with employment types broken down into 82% Full Time, and 18% Contract. Highlights an 73% In-person, and 27% Remote job distribution, with an average salary of $107,697 per year, or $51.8 per hour.
Tier 3 Technician- IT

Tier 3 Technician- IT

Vertin

Edina, MN • On-site

$65K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

This isn't a background IT role. You'll be architecting and owning cloud environments - Citrix, Azure Virtual Desktop, Parallels RAS - across a complex multi-tenant MSP ecosystem. You're a technical leader, a problem-solver, and a mentor who takes pride in building infrastructure that just works.

What you'll do

   Architect, deploy, and optimize Citrix Virtual Apps & Desktops, Citrix Cloud, and Citrix Gateway environments

   Build and maintain Azure Virtual Desktop (AVD) and Windows 365 environments - FSLogix, image management, session host deployment

   Own Tier 3 escalation for complex cloud infrastructure issues - you're the last line of defense

   Drive cloud migrations in collaboration with internal teams and client stakeholders

   Serve as the subject matter expert on cloud and VDI - advising clients with strategic, forward-thinking recommendations

   Ensure high availability, disaster recovery, and security hardening across all hosted environments

   Mentor junior engineers and elevate the technical knowledge of the entire team

   Stay ahead of the curve on emerging cloud trends and bring recommendations to the table

Requirements

   5+ years in IT, with at least 3 years in cloud infrastructure and virtual desktop technologies

   Deep, hands-on expertise in Citrix, Parallels RAS, and Microsoft cloud desktop platforms

   Fluency in networking fundamentals, Active Directory, GPOs, and Windows Server

   Experience managing multi-tenant or multi-client cloud environments (MSP experience is a plus)

   Strong documentation habits and proficiency with ticketing systems (Syncro experience a bonus)

   Certifications such as CCA-V, CCP-V, Parallels Certified Professional, or AZ-140/MS-102 are a big plus

   A degree in Computer Science, Engineering, or equivalent real-world experience

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long Term Disability
  • Training & Development
  • Wellness Resources
  • Salary Range: $65,000-75,000

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