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Syncro Jobs (NOW HIRING)

Artius Solutions

Helpdesk Associate

Lakewood, NJ · On-site

$20 - $40/hr

Experience with IT helpdesk or ticketing tools (e.g., Syncro, ConnectWise, Autotask, Intune) is a plus but not required--training will be provided * Strong written and verbal communication skills

Guardz

Channel Partner Manager

$155K - $156K/yr

Identify, recruit, and onboard MSPs, MSSPs, VARs, & other reselling partners through respective Channels (Pax8, Syncro, etc.) to expand Guardz's market reach and revenue streams. * Develop and ...

EnTech

VDC Engineer - Senior Bentley Modeler

New York, NY · On-site

$100K - $120K/yr

Syncro * Familiarity with 3D Laser Scanning (LiDAR, SLAM, Drone) * Familiarity with ProjectWise Estimated Annual Compensation: $100,000- $120,000 (commensurate with experience) We are an Equal ...

EnTech

VDC Engineer III

New York, NY · On-site

$97K - $115K/yr

Navisworks / Syncro * Bentley OpenBuildings / Microstation * 3D Laser Scanning (LiDAR, SLAM, Drone) * Autodesk BIM360 or Construction Cloud * Optional: Rhino, Grasshopper, Civil 3D, ArcGIS, AutoCAD ...

EnTech Engineering, PC

VDC Engineer III

New York, NY · On-site

$97K - $115K/yr

Navisworks / Syncro * Bentley OpenBuildings / Microstation * 3D Laser Scanning (LiDAR, SLAM, Drone) * Autodesk BIM360 or Construction Cloud * Optional: Rhino, Grasshopper, Civil 3D, ArcGIS, AutoCAD ...

Actalent

Site Civil Engineer II

Concord, NC

Experience using design and analysis tools such as HEC-RAS, EPANET (water distribution), MicroStation, or SYNCRO. * Ability to prepare and review engineering proposals, including estimating project ...

Actalent

Site Civil Engineer II

Gastonia, NC

Experience using design and analysis tools such as HEC-RAS, EPANET (water distribution), MicroStation, or SYNCRO. * Ability to prepare and review engineering proposals, including estimating project ...

Vyon Technology

Tier 2 Help Desk Technician

Phoenix, AZ · On-site

$19.75 - $26.75/hr

Experience with Syncro, ConnectWise, NinjaOne, Datto, Huntress, SentinelOne, or similar MSP tools is preferred. Schedule: * Full-time, Monday through Friday. * This is an in-office position.

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Syncro information

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$50K

$107.7K

$173.5K

How much do syncro jobs pay per year?

As of Aug 11, 2026, the average yearly pay for syncro in the United States is $107,697.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,000.00 and $121,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Syncro technicians when managing multiple client requests simultaneously?

Syncro technicians often juggle several client tickets and requests at once, which can make prioritizing tasks and maintaining clear communication challenging. Staying organized is key, as technicians need to efficiently track ongoing issues, update clients promptly, and ensure nothing falls through the cracks. Using Syncro's ticketing and automation features helps streamline workflows, but technicians must still be proactive in managing their workload and adapting to shifting client needs throughout the day.

What are the key skills and qualifications needed to thrive as a Syncro specialist?

To thrive as a Syncro Specialist, you need a solid understanding of managed services, IT troubleshooting, and customer support, often supported by experience in IT helpdesk or MSP environments. Familiarity with the Syncro PSA/RMM platform, ticketing systems, remote access tools, and relevant IT certifications (such as CompTIA A+) is typically required. Strong problem-solving, communication, and organizational skills help professionals deliver efficient client support and manage multiple tasks. These competencies ensure seamless IT operations, high customer satisfaction, and effective use of the Syncro platform within managed service providers.

What is the difference between Syncro vs HVAC Technician?

AspectSyncroHVAC Technician
Required CredentialsHVAC certification, EPA licenseHVAC certification, EPA license
Work EnvironmentField service, installation, repairField service, installation, repair
Industry UsageUsed by HVAC companies for service managementUsed by HVAC companies for technical work
Common Search IntentScheduling, dispatching, service managementTechnical troubleshooting, repairs

Syncro is a software platform used by HVAC companies for scheduling, dispatching, and managing service operations, while HVAC Technicians are the skilled professionals performing installation and repair work. Syncro helps streamline business processes, whereas HVAC Technicians focus on technical tasks. Both roles are essential in the HVAC industry, but they serve different functions within the service ecosystem.

What is a Syncro technician?

Syncro technicians are IT professionals who use the Syncro platform to provide remote monitoring, management, and support services for businesses. Syncro is an all-in-one Professional Services Automation (PSA) and Remote Monitoring and Management (RMM) tool designed for managed service providers (MSPs). These technicians handle tasks such as ticketing, remote device management, patch deployment, and automation of IT processes to ensure clients' systems run smoothly and securely.
More about Syncro jobs
What job categories do people searching Syncro jobs look for? The top searched job categories for Syncro jobs are:
Syncro jobs near you
Infographic showing various Syncro job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 5% Part Time, and 15% Contract. Highlights an 85% Physical, 5% Hybrid, and 10% Remote job distribution, with an average salary of $107,697 per year, or $51.8 per hour.

IT Support Specialist

St. Vincent de Paul Georgia

Atlanta, GA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Job description

Society of St. Vincent de Paul Georgia, Inc.
St. Vincent de Paul Georgia (SVdP) envisions a more just and compassionate Georgia, where every neighbor lives with dignity and opportunity. Our mission is to serve our neighbors with love and respect: delivering help, hope and pathways to self-sufficiency. With a core focus on preventing homelessness, fighting hunger, and improving health, we are the oldest and largest state-wide social service nonprofit. Our programs include rental and utility assistance, food recovery and distribution, and prescription fulfillment through an onsite pharmacy. Our essential elements are Faith, Friendship and Service, and we strive to practice the Vincentian Virtues of Simplicity, Selflessness, Gentleness, Humility and Zeal. Services are provided through the headquarters’ (Council) facility in Chamblee, GA, 74 Conferences (parish-based chapters) throughout the state, and 9 Thrift Stores. To learn more about SVdP Georgia and our programs, visit our website at www.svdpgeorgia.org
Feed. Clothe. House. Heal.
POSITION SUMMARY
The Information Technology Support Specialist provides technical support and oversight of SVdP’s technology systems, devices and user accounts. This hands-on position is primarily responsible for help desk support, hardware and software asset management, Microsoft 365 administration, user support for the organization's Client Management System (CMS), the telephony systems and other information technology needs as assigned. The role serves as the primary point of contact for day-to-day technology needs and works closely with the Technology amp; Data Systems Manager to maintain reliable, secure, and efficient technology operations. The ideal candidate will have extensive knowledge of computer hardware and software, network maintenance, and industry trends to keep us on the cutting edge.
Job Responsibilities:
End User Support amp; Administration
  • Serve as the primary responder for internal technology support requests using the Syncro system. Maintain documentation, ticket categories, workflows, and standard procedures
  • Provision, modify, and deactivate user accounts, software installation and system access as needed
  • Troubleshoot and resolve routine issues involving Microsoft 365, including Outlook email, Teams, SharePoint and OneDrive; printers; phones; Wi-Fi and workstation hardware
  • Support shared mailboxes, distribution lists and basic SharePoint permissions
  • Coordinate equipment delivery and collection during onboarding/offboarding
  • Maintain onboarding and offboarding documentation and procedures.
Asset and Inventory Management
  • Maintain accurate records of technology assets, including laptops, desktops, printers and related equipment.
  • Track device assignments, warranties, lifecycle status, replacement schedules and inventory levels
  • Assist with equipment procurement, deployment, maintenance and replacement planning
Systems and Application Support
  • Provide tier-one level support for the organization’s proprietary Client Management System (CMS) including user access requests and troubleshooting;
  • Document recurring issues, resolutions and support procedures
  • Maintain accurate workflows, documentation and knowledge base resources
  • Coordinate with vendors or service providers when needed.
Infrastructure and Vendor Coordination
  • Escalate tenant-wide configuration, security, compliance, or governance decisions to the Technology amp; Data Systems Manager.
  • Troubleshoot common connectivity and hardware issues.
  • Support staff with practical, day-to-day technology needs.
Qualifications:
  • Associate's degree in Information Technology, Computer Science or related field
  • Two years’ experience providing IT help desk, desktop support, or internal technology support
  • CompTIA A+, Microsoft certifications or comparable technical certifications strongly preferred
  • Working knowledge of Microsoft 365 administration, including user accounts, licenses, Outlook, Teams, OneDrive, and SharePoint.
  • Strong knowledge of endpoint setup, laptop provisioning, and user account management.
  • Ability to troubleshoot common hardware, software, network, printer, and account access issues.
  • Basic understanding of networking concepts, including Wi-Fi, switches, printers, and VoIP phones.
  • Ability to document work, follow procedures, and keep ticketing and asset systems accurate.
  • Experience with Syncro or a similar RMM/ticketing/asset management platform.
  • Strong customer-service orientation and patience when supporting non-technical users.
  • Familiarity with Power BI and WordPress administration preferred.
  • Experience supporting nonprofit, small business, or multi-site environments a plus.
  • Reliable, detail-oriented, and process-driven.
  • Ability to manage multiple priorities and respond appropriately to urgent request
  • Friendly and professional when working with staff at all technical skill levels.
  • Curious and willing to learn new systems.
  • Able to work independently while keeping the Technology Manager informed.
  • Able to support the mission of a Catholic faith-based nonprofit
Physical Demands/Work Environment:
The physical demands and work environment characteristics described here are representative of those required to perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
This position requires moderate, though not constant physical effort, typically involving some combination of stooping, kneeling, crouching, crawling, prolonged standing, lifting, carrying, pushing and/or pulling of objects and materials of up to 30 pounds. Sensory Requirements: This position requires the ability to communicate effectively and perceive and discriminate colors or shades of colors, sounds, and visual cues or signals.
This position primarily works in an in-person office environment, Monday - Friday during normal business hours. The incumbent may be required to be available on nights and weekends for meetings and other special events.

Compensation:
Competitive hourly wage commensurate with experience and background plus benefits, including health insurance with FSA saving options; dental and vision insurance; a 401K retirement plan with a Safe Harbor contribution and match, and company paid short term disability, long term disability and Life Insurance. There are also company paid holidays and paid time off available to all full and part-time employees.
This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents may perform other related duties as required.
Learn more about St. Vincent de Paul Georgia at www.svdpgeorgia.org

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