Event Services Manager
Franklin, TN · On-site
The ESM works in partnership with the Southall operations and resort staff to insure effectively executed events and swift problem resolution. The ideal candidate: * has a passion for building ...
Event Services Manager
Franklin, TN · On-site
The ESM works in partnership with the Southall operations and resort staff to insure effectively executed events and swift problem resolution. The ideal candidate: * has a passion for building ...
The ESM works in partnership with the Southall operations and resort staff to insure effectively executed events and swift problem resolution. The ideal candidate: * has a passion for building ...
Quick apply
The ESM works in partnership with the Southall operations and resort staff to insure effectively executed events and swift problem resolution. The ideal candidate: * has a passion for building ...
The ESM works in partnership with the Southall operations and resort staff to insure effectively executed events and swift problem resolution. The ideal candidate: * has a passion for building ...
The ESM works in partnership with the Southall operations and resort staff to insure effectively executed events and swift problem resolution. The ideal candidate: * has a passion for building ...
LOCAL to TN ONLY | iOS Developer@ Nashville, TN
Nashville, TN · On-site
$50 - $68.75/hr
Proficiency in Swift and Objective-C. * Strong knowledge of UIKit, Core Data, Core Animation, and ... Hands-on experience with Apache Kafka for event-driven systems. * Experience with Google Cloud ...
LOCAL to TN ONLY | iOS Developer@ Nashville, TN
Nashville, TN · On-site
$50 - $68.75/hr
Proficiency in Swift and Objective-C. * Strong knowledge of UIKit, Core Data, Core Animation, and ... Hands-on experience with Apache Kafka for event-driven systems. * Experience with Google Cloud ...
Customer Engagement Specialist
Johnson City, TN · On-site
$15/hr
Booking and Reservation Management: * Assist customers with booking parties, group events, and ... approach, ensuring swift resolution and customer satisfaction. * Escalate complex issues to ...
Quick apply
Customer Engagement Specialist
Johnson City, TN · On-site
$15/hr
Booking and Reservation Management: * Assist customers with booking parties, group events, and ... approach, ensuring swift resolution and customer satisfaction. * Escalate complex issues to ...
... event space. The Museum owns Hatch Show Print, a letterpress print shop opened in 1879, and it ... In addition, the Museum offers the Taylor Swift Education Center for students, teachers, and ...
... event space. The Museum owns Hatch Show Print, a letterpress print shop opened in 1879, and it ... In addition, the Museum offers the Taylor Swift Education Center for students, teachers, and ...
... event space. The Museum owns Hatch Show Print, a letterpress print shop opened in 1879, and it ... In addition, the Museum offers the Taylor Swift Education Center for students, teachers, and ...
... event space. The Museum owns Hatch Show Print, a letterpress print shop opened in 1879, and it ... In addition, the Museum offers the Taylor Swift Education Center for students, teachers, and ...
Part-time Security Officer
Brentwood, TN · On-site
$30/hr
The schedule for the position is typically Monday through Friday, 4-8 p.m. with event coverage ... Maintains a level of physical fitness necessary for swift and effective response to campus ...
Part-time Security Officer
Brentwood, TN · On-site
$30/hr
The schedule for the position is typically Monday through Friday, 4-8 p.m. with event coverage ... Maintains a level of physical fitness necessary for swift and effective response to campus ...
Nashville Riverboats USCG 100 Ton Captain
Nashville, TN · On-site
$75K/yr
... weddings, corporate events, and private celebrations. We blend Southern hospitality, live ... Navigate swift currents and execute precision docing * Lead and mentor crew while setting the tone ...
Quick apply
Nashville Riverboats USCG 100 Ton Captain
Nashville, TN · On-site
$75K/yr
... weddings, corporate events, and private celebrations. We blend Southern hospitality, live ... Navigate swift currents and execute precision docing * Lead and mentor crew while setting the tone ...
Nashville Riverboats USCG 100 Ton Captain
Nashville, TN · On-site
$75K/yr
... weddings, corporate events, and private celebrations. We blend Southern hospitality, live ... Navigate swift currents and execute precision docing * Lead and mentor crew while setting the tone ...
Nashville Riverboats USCG 100 Ton Captain
Nashville, TN · On-site
$75K/yr
... weddings, corporate events, and private celebrations. We blend Southern hospitality, live ... Navigate swift currents and execute precision docing * Lead and mentor crew while setting the tone ...
... weddings, corporate events, and private celebrations. We blend Southern hospitality, live ... Navigate swift currents and execute precision docing * Lead and mentor crew while setting the tone ...
... weddings, corporate events, and private celebrations. We blend Southern hospitality, live ... Navigate swift currents and execute precision docing * Lead and mentor crew while setting the tone ...
IOS Developer + Node.js - W2 Onsite
Nashville, TN · On-site
$50 - $68.75/hr
Leverage Apache Kafka for message streaming and real-time event processing. * Use Docker, Docker ... Proficiency in Swift and Objective-C. * Strong knowledge of UIKit, Core Data, Core Animation, and ...
IOS Developer + Node.js - W2 Onsite
Nashville, TN · On-site
$50 - $68.75/hr
Leverage Apache Kafka for message streaming and real-time event processing. * Use Docker, Docker ... Proficiency in Swift and Objective-C. * Strong knowledge of UIKit, Core Data, Core Animation, and ...
CAD Drafter II
$21.75 - $29.25/hr
... Swift, Cirque Du Soleil, Royal Opera House, Nike, NASA, Bloomberg, Google, Beyoncé, and The ... As a leader in the live events industry, we provide the foundation for premier experiences across ...
CAD Drafter II
$21.75 - $29.25/hr
... Swift, Cirque Du Soleil, Royal Opera House, Nike, NASA, Bloomberg, Google, Beyoncé, and The ... As a leader in the live events industry, we provide the foundation for premier experiences across ...
CAD Drafter II
Nashville, TN · On-site
$21.75 - $29.25/hr
... Swift, Cirque Du Soleil, Royal Opera House, Nike, NASA, Bloomberg, Google, Beyoncé, and The ... As a leader in the live events industry, we provide the foundation for premier experiences across ...
CAD Drafter II
Nashville, TN · On-site
$21.75 - $29.25/hr
... Swift, Cirque Du Soleil, Royal Opera House, Nike, NASA, Bloomberg, Google, Beyoncé, and The ... As a leader in the live events industry, we provide the foundation for premier experiences across ...
... event space. The Museum owns Hatch Show Print, a letterpress print shop opened in 1879, and it ... In addition, the Museum offers the Taylor Swift Education Center for students, teachers, and ...
... event space. The Museum owns Hatch Show Print, a letterpress print shop opened in 1879, and it ... In addition, the Museum offers the Taylor Swift Education Center for students, teachers, and ...
... event space. The Museum owns Hatch Show Print, a letterpress print shop opened in 1879, and it ... In addition, the Museum offers the Taylor Swift Education Center for students, teachers, and ...
... event space. The Museum owns Hatch Show Print, a letterpress print shop opened in 1879, and it ... In addition, the Museum offers the Taylor Swift Education Center for students, teachers, and ...
Welder II
Nashville, TN · On-site
$18.75 - $24.75/hr
... Swift, Cirque Du Soleil, Royal Opera House, Nike, NASA, Bloomberg, Google, Beyoncé, and The ... As a leader in the live events industry, we provide the foundation for premier experiences across ...
Welder II
Nashville, TN · On-site
$18.75 - $24.75/hr
... Swift, Cirque Du Soleil, Royal Opera House, Nike, NASA, Bloomberg, Google, Beyoncé, and The ... As a leader in the live events industry, we provide the foundation for premier experiences across ...
Shipping & Receiving Coordinator
Nashville, TN · On-site
$17.50 - $22/hr
... Swift, Cirque Du Soleil, Royal Opera House, Nike, NASA, Bloomberg, Google, Beyoncé, and The ... As a leader in the live events industry, we provide the foundation for premier experiences across ...
Shipping & Receiving Coordinator
Nashville, TN · On-site
$17.50 - $22/hr
... Swift, Cirque Du Soleil, Royal Opera House, Nike, NASA, Bloomberg, Google, Beyoncé, and The ... As a leader in the live events industry, we provide the foundation for premier experiences across ...
Shipping & Receiving Coordinator
Nashville, TN · On-site
$17.50 - $22/hr
... Swift, Cirque Du Soleil, Royal Opera House, Nike, NASA, Bloomberg, Google, Beyoncé, and The ... As a leader in the live events industry, we provide the foundation for premier experiences across ...
Shipping & Receiving Coordinator
Nashville, TN · On-site
$17.50 - $22/hr
... Swift, Cirque Du Soleil, Royal Opera House, Nike, NASA, Bloomberg, Google, Beyoncé, and The ... As a leader in the live events industry, we provide the foundation for premier experiences across ...
Welder II
Nashville, TN · On-site
$18.75 - $25/hr
... Swift, Cirque Du Soleil, Royal Opera House, Nike, NASA, Bloomberg, Google, Beyoncé, and The ... As a leader in the live events industry, we provide the foundation for premier experiences across ...
Welder II
Nashville, TN · On-site
$18.75 - $25/hr
... Swift, Cirque Du Soleil, Royal Opera House, Nike, NASA, Bloomberg, Google, Beyoncé, and The ... As a leader in the live events industry, we provide the foundation for premier experiences across ...
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Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 22 days ago
Job description
Title: Event Services Manager
Reports To: Director of Catering
Classification: Salaried Exempt
Southall is a premier destination bringing nature, produce and people together in a powerful and unique way. The Event Service Manager (ESM) is responsible for planning and coordinating group meetings, retreats, programs, and other special events that are booked through the sales department. The Event Service Manager ensures all arrangements are made and executed to the client's expectation and satisfaction. The ESM works in partnership with the Southall operations and resort staff to insure effectively executed events and swift problem resolution.
The ideal candidate:
Responsibilities:
Requirements:
Education:
Our Benefits
Our Team
Assembled intentionally with dynamic expertise, the Southall team is offered the unique opportunity to learn humbly with, and from, each other. We invest in a growth mindset and take it upon ourselves to strengthen our knowledge and grit daily. We honor the cycles of nature, get our hands dirty and taste the earth's bounty in an effort to connect with the land.
We plan with purpose, seeing past the present day and seeking to consider the planet with each step. We embrace a blend of ancient techniques and modern technologies in our practice of sustainability. We celebrate ingenuity and resourcefulness and approach our roles through the eyes of an entrepreneur, looking beyond our respective corners to the big picture.
Acting with intention, we approach each day with gratitude for the opportunity to serve our guests and each other. A humble holder of our Michelin Key, our team strives to provide a level of luxury that feels effortless and sincere, infusing wellness at every turn. The Southall team cares for our visitors with the same caliber of kindness and respect as we care for the humans that work alongside us.
Southall Farm and Inn is committed to a diverse and inclusive workplace. Southall provides equal employment opportunities to applicants and employees and does not discriminate on the basis of age, race, color, ancestry, religion, sex, sexual orientation, gender identity or expression, transgender, national origin, status as a protected veteran, disability or any other classification protected by law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.
Reports To: Director of Catering
Classification: Salaried Exempt
Southall is a premier destination bringing nature, produce and people together in a powerful and unique way. The Event Service Manager (ESM) is responsible for planning and coordinating group meetings, retreats, programs, and other special events that are booked through the sales department. The Event Service Manager ensures all arrangements are made and executed to the client's expectation and satisfaction. The ESM works in partnership with the Southall operations and resort staff to insure effectively executed events and swift problem resolution.
The ideal candidate:
- has a passion for building relationships,
- is an effective communicator,
- excels at upselling,
- has a keen eye for the details,
- provides the highest standards of service without sacrificing quality, and
- is guest-focused (both internal and external) in all aspects of their work.
Responsibilities:
- Have in depth familiarity with assigned groups and files, review program agenda, billing deadlines, confirm all reserved event space and coordinate rooming list and updates to list.
- Work directly with client / event planner with regular communication, meetings and correspondence.
- Work closely with Reservations team on room blocks and room drops, special requests/amenities for client, guests and VIPs.
- Coordinate all catering events as per contract. Customize selling approach to the meeting planner's needs to maximize sales. Create/customize and upsell menus, additional F&B functions and other items to meet client's requirements. Always be ready to anticipate client and guest needs well in advance.
- Create a Group Resume outlining all arrangements pertaining to the entire program including guest rooms, F&B, etc. Prepare detailed BEOs for all catered functions.
- Manage function space and room block inventory as assigned and ensure that all BEO paperwork is completed in a timely and accurate manner.
- Order AV equipment/staff, floral, entertainment, resort activities/programs, and coordinate off-site excursions as per the client's request. Coordinate all vendors, including insurance, set up and walk-throughs.
- Communicate regularly with all departments, including updating/distributing Group Resumes, BEOs and Floor Plans.
- Attend weekly BEO meeting to review all details and requirements for in-house or upcoming groups.
- Follow up on all changes, additions, pop ups, cancellations, or special requests promptly and ensure that all relevant information is communicated to all operating departments accurately and timely.
- Handle all aspects of pre- and post-conference requirements with on-site group contact including phone list, Group Resume, BEOs, billing and evaluations.
- Handle Catering sales inquiries and actively sell catered events as business demand dictates.
- Meet or exceed all department and individual financial goals by maximizing revenues at all opportunities.
- Assist the Director of Catering with budget and forecast and complete special projects and assignments as designated.
Requirements:
- Must be flexible to work variable days of the week to include weekends and holidays.
- Must be flexible to work variable shifts (days and nights).
- Four-year college degree preferred, however, any combination of education and training within hotel Sales or Catering may also be considered.
- Minimum 3 years of Sales, Catering and/or Event Management experience, ideally in the luxury hotel or resort industry.
- Knowledge of and genuine interest in food and beverage.
Education:
- Minimum of High School diploma or equivalent.
Our Benefits
- Competitive compensation package
- Medical, dental, vision, short and long-term disability, company-provided life insurance
- Generous paid time off accruals
- 9 paid holidays annually
- 401k and company match
- Education reimbursement
- Best-in-class Employee Assistance Program
- Free weekly outdoor activities and wellness classes
- 30% internal discounts
- Fresh and free daily meal
- Bountiful internal growth opportunities
Our Team
Assembled intentionally with dynamic expertise, the Southall team is offered the unique opportunity to learn humbly with, and from, each other. We invest in a growth mindset and take it upon ourselves to strengthen our knowledge and grit daily. We honor the cycles of nature, get our hands dirty and taste the earth's bounty in an effort to connect with the land.
We plan with purpose, seeing past the present day and seeking to consider the planet with each step. We embrace a blend of ancient techniques and modern technologies in our practice of sustainability. We celebrate ingenuity and resourcefulness and approach our roles through the eyes of an entrepreneur, looking beyond our respective corners to the big picture.
Acting with intention, we approach each day with gratitude for the opportunity to serve our guests and each other. A humble holder of our Michelin Key, our team strives to provide a level of luxury that feels effortless and sincere, infusing wellness at every turn. The Southall team cares for our visitors with the same caliber of kindness and respect as we care for the humans that work alongside us.
Southall Farm and Inn is committed to a diverse and inclusive workplace. Southall provides equal employment opportunities to applicants and employees and does not discriminate on the basis of age, race, color, ancestry, religion, sex, sexual orientation, gender identity or expression, transgender, national origin, status as a protected veteran, disability or any other classification protected by law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.