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Svp Customer Service Management Jobs (NOW HIRING)

... manage institutional risk, and advance the Aquarium's mission, vision, and strategic plan. This ... to improve programs and services. * Communications: Ensuring effective and consistent ...

SVP- PRESIDENT MN MARKET

Duluth, MN · On-site

$225.33 - $262.16/hr

LUKE'S in Duluth, MN is seeking a SENIOR VICE PRESIDENT - P RESIDENT- MN MARKET to join our ... management * Lean methodology and or related knowledge * Financial budgeting * Customer service ...

VP, Client Solutions

Raleigh, NC · Remote

$134K - $172K/yr

The Vice President, Client Solutions (VP, CS) is a senior executive responsible for driving ... services context. * Technology Proficiency : Experience with CRM/PSA platforms, data visualization ...

VP, Data

Bradenton, FL · On-site

$125K - $160K/yr

... SVP of Product, Data & Commercial Technology, this role is responsible for driving customer ... Integrate data functions, unifying data infrastructure, creating self-service BI capacity ...

The SVP provides strategic direction for the Business Development team including strategic ... CRM's; ability to learn and demonstrate proprietary systems * Strong focus on customer service

Senior Vice President, Resident Empowerment & Choice Neighborhoods Pay Grade: S Target Salary: $133 ... Oversee budget management for assigned service areas, ensuring responsible and strategic use of ...

SVP, Business Development

Scottsdale, AZ · On-site

$160K - $185K/yr

The SVP provides strategic direction for the Business Development team including strategic ... CRM's; ability to learn and demonstrate proprietary systems * Strong focus on customer service

Lead and develop sector VP's, program and project managers, and technical leaders responsible for ... Partner with program leaders and customers to improve service delivery, strengthen performance, and ...

Showing results 41-60

Svp Customer Service Management information

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$24.5K

$58K

$101K

How much do svp customer service management jobs pay per year?

As of Sep 10, 2026, the average yearly pay for svp customer service management in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What does an SVP of Customer Service Management do?

An SVP (Senior Vice President) of Customer Service Management oversees the entire customer service operation of an organization. Their responsibilities include developing customer service strategies, managing large teams, setting performance goals, and ensuring high levels of customer satisfaction. They work closely with other executives to align customer service initiatives with the company’s overall goals and may also handle escalated customer issues or major client relationships. This role requires strong leadership, communication, and analytical skills to drive continuous improvement and deliver a positive customer experience.

What are the key skills and qualifications needed to thrive as an SVP of Customer Service Management?

To thrive as an SVP of Customer Service Management, you need extensive experience in customer service leadership, strategic planning, and a relevant degree, often supported by expertise in business management. Familiarity with CRM platforms, customer analytics tools, and industry-standard service management systems is typically required. Superior communication, change management, and problem-solving skills help you inspire teams and drive customer-centric initiatives. These abilities are crucial for shaping service strategy, ensuring operational excellence, and delivering exceptional customer experiences at a senior level.

What are the main challenges an SVP of Customer Service Management faces when leading large teams across multiple locations?

As an SVP of Customer Service Management, one of the primary challenges is ensuring consistent service quality and team alignment across diverse locations and time zones. Managing communication, maintaining company culture, and standardizing procedures can be complex, especially in global organizations. Success in this role often hinges on effective delegation, robust training programs, and leveraging technology to monitor performance and gather feedback. Building strong relationships with regional managers and fostering a sense of shared purpose are also critical for overcoming these challenges.

What are popular job titles related to Svp Customer Service Management jobs?

For Svp Customer Service Management jobs, the most frequently searched job titles are:

Infographic showing various Svp Customer Service Management job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

Senior Vice President (SVP), Business Development - Digital & Network Technology Reston, VA, US

Reston, VA • On-site

$248K - $585K/yr

Other

Medical, Retirement, PTO

Re-posted 6 days ago


Job description

## Senior Vice President (SVP), Business Development – Digital & Network TechnologyReston, VA, USApply NowFind out how well you match with this jobJob ID328718Job Title: Senior Vice President (SVP), Business Development – Digital & Network TechnologyJob Category: Business Development and MarketingTime Type: Full timeMinimum Clearance Required to Start: NoneEmployee Type: RegularPercentage of Travel Required: Up to 25%Type of Travel: Local\* \* \***The Opportunity:** CACI is seeking a Senior Vice President (SVP), Business Development – Digital & Network Technology to lead growth strategy and execution for a $4B line of business spanning digital and network technology markets. This executive will drive identification, qualification, and capture of large-scale opportunities across the Federal Government. **Responsibilities:**The SVP will be responsible for implementing strategic growth initiatives across the Digital & Network Technology portfolio. This includes refining market strategies, developing a multi-year pipeline, and leading a high-performing business development organization.**More About This Role:*** Serve as the senior BD executive for a $4B portfolio, accountable for growth strategy and bookings performance.* Develop and execute multi-year pipeline and go-to-market strategies across the Federal Government.* Identify, qualify, and shape opportunities spanning digital modernization, cloud, applications, data, and emerging technology domains.* Drive $5B–$6B in annual bookings through disciplined BD lifecycle execution.* Collaborate with the line, capture, proposal, and solution teams to maximize win probability.* Engage customers to shape opportunities and deliver actionable market intelligence.* Lead development of account plans, white papers, demonstrations, and RFIs.* Partner across business units to deliver integrated, mission-focused solutions.* Lead, mentor, and grow a high-performing BD team.* Ensure pipeline progression through milestone reviews and support ‘keep it sold’ strategies.**Qualifications:** *Required:* • Bachelor’s Degree from an accredited institution. • Minimum of 18 years related experience, inclusive of 15 years' Business Development experience within the Federal market. • Demonstrated success winning $1B+ in annual bookings. • Deep understanding of network modernization, digital transformation, and AI technologies. • Strong knowledge of Federal acquisition processes and competitive landscape.*Desired:* • Active Top Secret clearance. • Experience leading BD for large-scale ($1B+) portfolios. • Established relationships with senior government stakeholders.Location: Must be located in the DC metro area, with the ability to be on-site at CACI HQ in Reston, Virginia.-**What You Can Expect:****A culture of integrity.**At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.**An environment of trust.**CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.**A focus on continuous growth.**Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.**Pay Range**:There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.The proposed salary range for this position is:$248,900 - $585,000*CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.* #J-18808-Ljbffr