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Sustaining Engineer Jobs in Massachusetts (NOW HIRING)

Neo Security Inc

Sustaining Engineer

Boston, MA

$99K - $122K/yr

Neo Security is hiring a Sustaining Engineer to keep our production product reliable, secure, and performant for the customers depending on it every day. Based out of our Boston, MA office, you'll ...

Neo Security Inc

Sustaining Engineer

Boston, MA · On-site

$99K - $122K/yr

Neo Security is hiring a Sustaining Engineer to keep our production product reliable, secure, and performant for the customers depending on it every day. Based out of our Boston, MA office, you'll ...

Parker

Sustaining Engineer Lead

Woburn, MA · On-site

$97K - $120K/yr

Position Summary The Sustaining Engineering Lead is responsible for contributing to Chomerics's technical initiatives focused on localization and sustaining initiatives of electrically and thermally ...

Bevi

Electromechanical Sustaining Engineer

Boston, MA · Hybrid

We're looking for an Electromechanical Sustaining Engineer to join our Hardware Sustaining team and serve as its electrical and embedded systems expert. Our connected machines are inherently ...

Busek Co Inc

Electrical Sustaining Engineer

Natick, MA · On-site

$110K - $150K/yr

Sustaining Electrical Engineer As a Sustaining Electrical Engineer, you will have the opportunity to work on different challenging projects for Busek's Electric Propulsion Systems. This exciting ...

Busek

Electrical Sustaining Engineer

Natick, MA · On-site

Sustaining Electrical Engineer As a Sustaining Electrical Engineer, you will have the opportunity to work on different challenging projects for Busek's Electric Propulsion Systems. This exciting ...

Analog Devices

Process Sustaining Engineer

Chelmsford, MA · On-site

$75K - $103K/yr

... sustainable future. About Analog Devices Analog Devices, Inc. (NASDAQ: ADI) is a global ... The process engineer will be responsible for establishing new processes, improving current process ...

Analogdevices

Process Sustaining Engineer

Chelmsford, MA · Hybrid

$75K - $103K/yr

... sustainable future. About Analog Devices Analog Devices, Inc. (NASDAQ: ADI) is a global ... The process engineer will be responsible for establishing new processes, improving current process ...

Tive

Hardware Engineering - Sustaining

Boston, MA · On-site

$100K - $150K/yr

... Sustaining engineer, you will help keep our in-market products reliable, healthy, and continuously improving throughout their lifecycle. You'll investigate hardware issues, identify root causes, and ...

IPG Photonics

Sustaining Product Engineer

Marlborough, MA · On-site

$94K - $116K/yr

Job Summary The Sustaining Product Engineer is a hands-on member of the LightWELD engineering team responsible for sustaining IPG's LightWELD handheld laser welding product family in manufacturing.

IPG Photonics

Sustaining Product Engineer

Marlborough, MA

$94K - $116K/yr

Job Summary The Sustaining Product Engineer is a hands-on member of the LightWELD engineering team responsible for sustaining IPG's LightWELD handheld laser welding product family in manufacturing.

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Sustaining Engineer information

See Massachusetts salary details

$62.8K

$113.2K

$168.7K

How much do sustaining engineer jobs pay per year?

As of Aug 31, 2026, the average yearly pay for sustaining engineer in Massachusetts is $113,236.00, according to ZipRecruiter salary data. Most workers in this role earn between $99,900.00 and $122,900.00 per year, depending on experience, location, and employer.

What is a sustaining engineer?

A Sustaining Engineer is responsible for maintaining and improving existing products or systems by addressing defects, enhancing performance, and ensuring long-term reliability. They work closely with manufacturing, quality, and support teams to troubleshoot issues, implement design changes, and support product lifecycle management. Their role is crucial in minimizing downtime, optimizing efficiency, and ensuring customer satisfaction by resolving technical challenges in released products.

What are typical daily responsibilities for a sustaining engineer?

Sustaining Engineers are primarily responsible for identifying, analyzing, and resolving issues in existing products, processes, or systems to ensure continued performance and reliability. Their day-to-day tasks often include investigating customer complaints, implementing engineering changes, coordinating with manufacturing and quality teams, and supporting root cause analysis of field failures. Sustaining Engineers also work closely with design, production, and customer support teams, ensuring that corrective actions are effectively communicated and implemented. This role provides exposure to a variety of technical challenges and cross-functional collaboration, making each day dynamic and rewarding.

What are the key skills and qualifications needed to thrive as a sustaining engineer?

To thrive as a Sustaining Engineer, you need strong problem-solving abilities, a background in engineering (often with a bachelor's degree), and practical experience in troubleshooting and maintaining products or systems. Familiarity with root cause analysis tools, quality management systems, and industry-specific software (such as CAD or PLM tools) is often required. Excellent communication, attention to detail, and teamwork are vital soft skills for quickly addressing issues and collaborating with cross-functional teams. These skills ensure quick and effective resolution of technical issues, minimizing downtime and maintaining high product reliability.

What does a sustaining engineer do?

A sustaining engineer is responsible for maintaining, improving, and supporting existing products or systems after their initial development. They analyze field issues, implement design changes, and work with cross-functional teams to ensure product reliability and performance, often using tools like CAD and data analysis software. This role requires strong problem-solving skills and knowledge of engineering principles to extend product lifecycle and customer satisfaction.

What are the most commonly searched types of Sustaining Engineer jobs in Massachusetts?

The most popular types of Sustaining Engineer jobs in Massachusetts are:

What are popular job titles related to Sustaining Engineer jobs in Massachusetts?

For Sustaining Engineer jobs in Massachusetts, the most frequently searched job titles are:

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The top searched job categories for Sustaining Engineer jobs in Massachusetts are:

What cities in Massachusetts are hiring for Sustaining Engineer jobs?

Cities in Massachusetts with the most Sustaining Engineer job openings:

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Sustaining Engineer jobs near you
Infographic showing various Sustaining Engineer job openings in Massachusetts as of August 2026, with employment types broken down into 87% Full Time, 8% Part Time, and 5% Contract. Highlights an 86% Physical, 5% Hybrid, and 9% Remote job distribution, with an average salary of $113,236 per year, or $54.4 per hour.

Sustaining Engineer

Neo Security Inc

Boston, MA

$99K - $122K/yr

Full-time

Re-posted 12 days ago

Job description

Neo Security is hiring a Sustaining Engineer to keep our production product reliable, secure, and performant for the customers depending on it every day. Based out of our Boston, MA office, you'll own the triage, root-cause analysis, and resolution of customer-reported bugs, security findings, and production issues across our shipped product versions. You'll work closely with Support, Customer Success, QA, and the core Engineering team to fix what's broken, patch what's vulnerable, and feed hard-won lessons back into how we build.

This role suits an engineer who enjoys solving gnarly, real-world problems in already-shipped code, takes pride in customer impact, and is comfortable being the person who digs into a hard bug until it's truly fixed - not just patched over.

What You'll Do
  • Triage, reproduce, and root-cause customer-reported bugs and production issues across supported product versions.
  • Develop, test, and ship fixes and patches for existing releases, following the team's release and hotfix processes.
  • Partner with Support and Customer Success to investigate escalated customer issues and provide timely updates and resolutions.
  • Triage and remediate security vulnerabilities identified through internal scanning, external research, or customer/partner reports.
  • Maintain and improve internal tooling used for debugging, log analysis, and issue reproduction across environments.
  • Collaborate with QA to build regression tests that prevent previously fixed issues from recurring.
  • Document root causes, fixes, and workarounds clearly for internal teams (Support, Customer Success) and, where appropriate, customers.
  • Identify patterns across recurring issues and feed them back to core product/engineering teams to inform longer-term fixes and architectural improvements.
  • Participate in an on-call rotation to support critical production issues and security incidents as needed.
  • Balance reactive bug-fixing work with proactive stability, performance, and technical debt improvements.
Requirements
  • 4+ years of professional software engineering experience, ideally including sustaining engineering, production support, or similar maintenance-focused work.
  • Strong debugging and root-cause analysis skills, comfortable working in unfamiliar or legacy portions of a codebase.
  • Proficiency in the languages and technologies used in Neo Security's product (details shared during the interview process; general proficiency in a modern backend language such as Go, Python, Java, or similar is expected).
  • Experience working with customer-reported issues and translating vague reports into clear, reproducible bugs.
  • Familiarity with security concepts and comfort triaging and remediating vulnerabilities, given Neo Security's product domain.
  • Solid understanding of testing practices, including writing regression tests to prevent issue recurrence.
  • Strong written communication skills, with the ability to document technical issues clearly for both technical and non-technical audiences.
  • Comfortable participating in an on-call rotation for critical issues.
  • Based in or near Boston, MA, with the ability to work a hybrid schedule.

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