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Survey Caller Jobs in Texas (NOW HIRING)

Brentwood Place Four

PRN Receptionist

Dallas, TX

$14.75 - $19.50/hr

... in survey process and the correction of deficiencies. • Completes clerical work for ... Files necessary documents; • Answers telephone and directs caller to correct station; Refers to ...

Axon River

Customer Service Representative-WAH

Mcallen, TX · On-site

$12.50 - $17/hr

... caller and client has received the best customer service experience possible. Follow-up with ... Outbound calling for surveying to obtain client specific information. Shift and Schedule adherence ...

Ken Garff Auto Group

Service Advisor

Webster, TX · On-site

Answer customer telephone calls promptly, courteously, and make every effort to satisfy the caller ... Provide excellent service and review the customer satisfaction survey to each customer At first ...

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Survey Caller information

See Texas salary details

$13

$28

$45

How much do survey caller jobs pay per hour?

As of May 28, 2026, the average hourly pay for survey caller in Texas is $28.94, according to ZipRecruiter salary data. Most workers in this role earn between $22.60 and $33.61 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Survey Caller, and why are they important?

To thrive as a Survey Caller, you need strong verbal communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with computer-assisted telephone interviewing (CATI) systems and data entry software is often required. Excellent listening skills, patience, and resilience help Survey Callers effectively engage with respondents and handle rejection professionally. These abilities ensure accurate data collection and maintain a positive company image during survey campaigns.

What are some common challenges faced by Survey Callers and how can they be addressed?

Survey Callers often encounter challenges such as reaching reluctant respondents, managing repetitive tasks, and handling rejection. Building rapport quickly, following a well-structured script, and maintaining a positive attitude can help overcome these obstacles. Many organizations provide training on communication techniques and encourage teamwork, allowing Survey Callers to share tips and support each other. Additionally, regular feedback from supervisors helps callers improve their approach and stay motivated.

What are survey callers?

Survey callers are professionals who conduct phone interviews to collect feedback, opinions, or information from individuals for research, marketing, or polling purposes. They follow a set script to ask questions and accurately record responses. Survey callers may work for market research firms, political organizations, or academic institutions, and their work helps organizations gather data to inform decisions or understand public opinion.

What is the difference between Survey Caller vs Telemarketer?

AspectSurvey CallerTelemarketer
Primary RoleConducts surveys to gather opinions or dataPromotes products or services to generate sales
Work EnvironmentUsually non-sales, research-focusedSales-driven, often outbound calls
Required SkillsCommunication, data collection, neutralityPersuasion, sales techniques, resilience
Employer IndustryResearch firms, market analysis companiesMarketing, telemarketing companies

While both roles involve outbound calling, Survey Callers focus on collecting data through surveys, whereas Telemarketers aim to sell products or services. The key difference lies in their objectives: data collection versus sales. Understanding these distinctions helps job seekers identify the right role based on their skills and career goals.

What are the most commonly searched types of Survey Caller jobs in Texas? The most popular types of Survey Caller jobs in Texas are:
What are popular job titles related to Survey Caller jobs in Texas? For Survey Caller jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Survey Caller jobs in Texas look for? The top searched job categories for Survey Caller jobs in Texas are:
What cities in Texas are hiring for Survey Caller jobs? Cities in Texas with the most Survey Caller job openings:
Survey Caller jobs near you
On-site Recreation Call Center Rep - McAllen, TX

On-site Recreation Call Center Rep - McAllen, TX

Senture

Mcallen, TX

$15.25 - $19/hr

Full-time

Posted 8 days ago

Senture rating

6.1

Company rating: 6.1 out of 10

Based on 41 frontline employees who took The Breakroom Quiz

34th of 71 rated call and contact centers

Job description

Call Center Representative

Military veterans and military spouses bring essential experience to our workforce, and we invite them to apply

Senture provides both inbound and outbound premium customer care call support to various federal, state, and commercial accounts. We pride ourselves on our high level of customer care and care significantly about our employees.

Call Center Representatives are at the heart of our business and play a critical role in helping Senture succeed. We are seeking energetic and motivated individuals to join our growing team. If you have a passion for helping others, this could be the ideal career for you.

The Call Center Reps will provide both inbound and outbound call support to our various clients. Representatives are expected to provide exceptional customer service while following protocols and guidelines. The Call Center Rep will use various web-based systems to answer customer inquiries.

Qualifications

  • High School Diploma or GED
  • Prior call center or customer service experience highly desired
  • Must be willing to work onsite as needed at our McAllen, TX location
  • Effective verbal and written communication skills
  • Ability to multi-task
  • Knowledge on how to operate a computer, use internet search engines, and navigate multiple windows/tabs
  • Ability to sit for extended periods of time
  • Ability to successfully pass a background investigation and drug screen
  • Must successfully pass preemployment criteria testing and internet speed test

Candidates must meet the following requirements to work from home:

  • Must have the ability to provide a non-cellular high speed internet service such as Fiber, DSL, or cable modems for a home office.
  • Must be able to meet the minimum internet speed requirements for specific program
  • Hotspots, satellite and wireless internet service is NOT allowed for this role.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Responsibilities

  • Answer customer inquiries with professional courtesy, giving exceptional customer service to each customer, based on client specific instruction.
  • Document each customers inquiry information into a database.
  • Verify customers information, making corrections and updates as needed.
  • Actively listen to recognize opportunities to offer additional information to callers ensuring the caller and client has received the best customer service experience possible.
  • Follow-up with callers as necessary.
  • Use statistical contact center data to make improvements to performance.
  • Outbound calling for surveying to obtain client specific information.
  • Shift and Schedule adherence.

What Senture employees say

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