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Surveillance Lead Jobs (NOW HIRING)

Casino Del Sol

Surveillance Lead Agent

Tucson, AZ · On-site

Surveillance Lead Agent Department: Surveillance Job Summary: Responsible for day-to-day direct supervision of Surveillance personnel on the assigned shift and for the regulatory oversight of Class ...

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Surveillance Lead information

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How much do surveillance lead jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for surveillance lead in the United States is $25.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $24.04 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as a surveillance lead?

To thrive as a Surveillance Lead, you need a strong understanding of surveillance operations, regulatory compliance, and investigative techniques, often supported by experience in security or law enforcement. Familiarity with CCTV systems, access control software, and incident reporting tools is typically required. Excellent attention to detail, analytical thinking, and strong leadership abilities are crucial soft skills for managing teams and identifying risks. These skills ensure effective monitoring, rapid response to incidents, and the safety and integrity of organizational assets.

What is the difference between Surveillance Lead vs Surveillance Analyst?

AspectSurveillance LeadSurveillance Analyst
CertificationsCertified in surveillance or security management, sometimes with industry-specific certificationsOften holds similar certifications, such as security or surveillance certifications
Work EnvironmentOversees surveillance operations, manages teams, and develops strategiesPerforms surveillance tasks, monitors activities, and reports findings
Employer & Industry UsageUsed in security firms, casinos, and large organizations with surveillance departmentsCommon in security agencies, retail, and law enforcement settings

The Surveillance Lead typically manages surveillance teams and strategies, requiring leadership skills and broader oversight. In contrast, the Surveillance Analyst focuses on monitoring and analyzing surveillance footage or data. Both roles often share certifications and work in similar environments, but the Lead has a managerial focus, while the Analyst is more operational.

What is a surveillance lead?

Surveillance Leads are professionals responsible for overseeing surveillance operations within an organization, such as a casino, security firm, or large facility. They supervise surveillance staff, monitor security camera footage, investigate suspicious activities, and ensure compliance with laws and company policies. Their role is crucial in detecting and preventing theft, fraud, and other security threats. Surveillance Leads also train team members, maintain incident reports, and coordinate with law enforcement or management when necessary.

What are common challenges faced by a surveillance lead and how can they be addressed?

A Surveillance Lead often encounters challenges such as managing large volumes of data, ensuring compliance with evolving regulations, and maintaining vigilance over long periods. Balancing real-time incident response with routine monitoring can be demanding, especially in high-stakes environments like casinos or security operations centers. Effective communication with both the surveillance team and other departments is essential to promptly address issues and implement corrective actions. Staying updated with the latest surveillance technology and regularly training team members can help mitigate these challenges and ensure operational excellence.
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Surveillance Lead jobs near you
Infographic showing various Surveillance Lead job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% In-person job distribution, with an average salary of $53,524 per year, or $25.7 per hour.

SURVEILLANCE LEAD, OVERNIGHT

Happy Valley Casino

State College, PA • On-site

$21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

Right in the heart of State College, PA you will find the newest entertainment destination. Happy Valley Casino has taken over in The Nittany Mall, bringing the area its first ever gaming facility! With two dining options, cocktail service, 30+ table games and over 600 slot machines, we are sure to be the number one entertainment destination in The Happy Valley!

We are looking for an experienced Surveillance Lead to support the daily operations of our Surveillance Department. This position plays a key role in protecting casino guests, team members, and assets by monitoring gaming and non-gaming activity, identifying irregular or suspicious conduct, and helping ensure compliance with Pennsylvania gaming regulations and company policies. The ideal candidate is observant, discreet, technically proficient, and prepared to guide surveillance team members in a fast-paced, highly confidential environment.

This position will report directly to the Surveillance Manager and will be responsible for:

  • Monitoring gaming and non-gaming areas through the closed-circuit television system to protect guests, team members, and company assets.
  • Directing and supporting surveillance activity during the assigned shift, including prioritizing observations, responding to requests, and escalating significant incidents.
  • Identifying and reporting suspected cheating, theft, fraud, safety hazards, policy violations, and other unusual or unlawful activity.
  • Reviewing live and recorded video in support of investigations, gaming disputes, regulatory inquiries, and operational requests.
  • Preparing clear, accurate, and timely reports, logs, and supporting documentation while maintaining strict confidentiality.
  • Assisting with the training, coaching, and development of Surveillance Operators on equipment, procedures, gaming activity, and reporting standards.
  • Maintaining working knowledge of Pennsylvania Gaming Control Board requirements, internal controls, company policies, and departmental procedures.
  • Coordinating professionally with Security, Gaming Operations, Finance, Human Resources, and other departments while preserving the independence and confidentiality of surveillance operations.
  • Performing routine checks of surveillance equipment and promptly reporting system or camera issues.
  • Assuming shift leadership responsibilities in the absence of Surveillance management and performing other duties as assigned.

The successful candidate for this role will possess the following:

  • A high school diploma or equivalent.
  • A minimum of two (2) years of surveillance, gaming operations, security, loss prevention, investigations, or closely related experience; prior lead or supervisory experience is preferred.
  • Working knowledge of casino games, gaming procedures, internal controls, and surveillance practices.
  • Proficiency with CCTV and digital video systems, computers, and standard office applications.
  • Strong observation, analytical, decision-making, and problem-solving skills, with the ability to remain focused for extended periods.
  • Excellent written and verbal communication skills, including the ability to prepare detailed and objective incident reports.
  • Demonstrated integrity, discretion, sound judgment, and the ability to handle sensitive and confidential information.
  • The ability to sit for prolonged periods and work in a surveillance room with multiple monitors and low lighting.
  • Flexibility to work varied shifts, including nights, weekends, and holidays, based on business needs.
  • The ability to obtain and maintain all licenses and certifications required by the Pennsylvania Gaming Control Board.

Happy Valley Casino is not just a fun place to work. We ensure our employees are rewarded with optimal benefits to meet your daily needs.

As a full time employee you will receive:

  • Medical Dental and Vision Insurance
  • Company Paid Life Insurance
  • Wide Variety of Voluntary Insurance Options
  • Retirement Options

All of our dedicated team members will enjoy the following fringe benefits:

  • Employee Assistance Program
  • Unlimited Access to National and Local Discounts
  • Free Employee Dining
  • Robust Employee Recognition Program
  • Growth Opportunities
  • PTO Schedules That Promote Work/Life Balance

Casino employees may be required to obtain and maintain a Pennsylvania Gaming License. The cost of the license is covered by Happy Valley Casino.

Saratoga Casino Holdings, LLC and its subsidiaries are an equal opportunity employer and strongly committed to workforce diversity. We value and are committed to a host of diverse populations and cultures including, but not limited to, those based on race, religion, disability, ethnicity, sexual orientation, gender, gender identity, national origin and veteran status. The company is committed to providing access and will provide reasonable accommodation in its application process to individuals with disabilities that request such accommodations.

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