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Surest Jobs (NOW HIRING)

NTO Physician Partners PLLC

Medical Assistant

Grapevine, TX · On-site

$16.50 - $21/hr

PPO, HDHP, and Surest plans with a $100/month tobacco-free discount * Dental & Vision Insurance * 401(k) with Annual Employer Contributions * Additional Coverage : HSA/FSA, short- and long-term ...

Pinnacle Orthopaedics & Sports

Physical Therapist

Hiram, GA

$1.4K - $1.8K/wk

PPO, HDHP, and Surest plans with a $100/month tobacco-free discount * Dental & Vision Insurance * 401(k) with Annual Employer Contributions * Additional Coverage : HSA/FSA, disability, life & AD&D ...

Resurgens Orthopaedics

Physical Therapist

Covington, GA · On-site

$1.4K - $1.8K/wk

PPO, HDHP, and Surest plans with a $100/month tobacco-free discount * Dental & Vision Insurance * 401(k) with Annual Employer Contributions * Additional Coverage : HSA/FSA, disability, life & AD&D ...

Resurgens Orthopaedics

Physical Therapist

Covington, GA

$1.4K - $1.8K/wk

PPO, HDHP, and Surest plans with a $100/month tobacco-free discount * Dental & Vision Insurance * 401(k) with Annual Employer Contributions * Additional Coverage : HSA/FSA, disability, life & AD&D ...

Resurgens Orthopaedics

Physical Therapist

Cumming, GA · On-site

$1.4K - $1.9K/wk

PPO, HDHP, and Surest plans with a $100/month tobacco-free discount * Dental & Vision Insurance * 401(k) with Annual Employer Contributions * Additional Coverage : HSA/FSA, disability, life & AD&D ...

NTO Physician Partners PLLC

Medical Assistant

Grapevine, TX · On-site

$16.50 - $21/hr

PPO, HDHP, and Surest plans with a $100/month tobacco-free discount * Dental & Vision Insurance * 401(k) with Annual Employer Contributions * Additional Coverage : HSA/FSA, short- and long-term ...

NTO Physician Partners PLLC

Medical Assistant

Grapevine, TX · On-site

$16.50 - $21/hr

PPO, HDHP, and Surest plans with a $100/month tobacco-free discount * Dental & Vision Insurance * 401(k) with Annual Employer Contributions * Additional Coverage : HSA/FSA, short- and long-term ...

Resurgens Orthopaedics

Physical Therapist

Covington, GA · On-site

$1.4K - $1.8K/wk

PPO, HDHP, and Surest plans with a $100/month tobacco-free discount * Dental & Vision Insurance * 401(k) with Annual Employer Contributions * Additional Coverage : HSA/FSA, disability, life & AD&D ...

Resurgens Orthopaedics

Physical Therapist

Cumming, GA · On-site

$1.4K - $1.9K/wk

PPO, HDHP, and Surest plans with a $100/month tobacco-free discount * Dental & Vision Insurance * 401(k) with Annual Employer Contributions * Additional Coverage : HSA/FSA, disability, life & AD&D ...

Resurgens Orthopaedics

Physical Therapist

Decatur, GA · On-site

$1.6K - $2.1K/wk

PPO, HDHP, and Surest plans with a $100/month tobacco-free discount * Dental & Vision Insurance * 401(k) with Annual Employer Contributions * Additional Coverage : HSA/FSA, disability, life & AD&D ...

Pinnacle Orthopaedics

Physical Therapist

Hiram, GA · On-site

$1.4K - $1.8K/wk

PPO, HDHP, and Surest plans with a $100/month tobacco-free discount * Dental & Vision Insurance * 401(k) with Annual Employer Contributions * Additional Coverage : HSA/FSA, disability, life & AD&D ...

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Surest information

What is a Surest?

A Surest job typically refers to a role at Surest, a health insurance company that offers innovative, no-deductible plans designed to improve healthcare affordability and transparency. Employees at Surest work in various fields such as customer support, operations, product development, and sales to enhance healthcare experiences. Roles often focus on simplifying insurance processes and providing members with cost-effective care options.

What are the key skills and qualifications needed to thrive as a Surest (formerly Bind) Health Insurance Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative at Surest, you need strong communication skills, problem-solving abilities, and a background in health insurance or customer support, often supported by a high school diploma or equivalent. Familiarity with CRM systems, claims processing software, and knowledge of health plan details are commonly required. Patience, active listening, and empathy help you address member concerns effectively and build trust. These skills ensure efficient issue resolution, high customer satisfaction, and compliance in a highly regulated industry.

What are some of the common challenges faced by Surest customer service representatives, and how can applicants prepare for them?

Surest customer service representatives often navigate complex healthcare benefit inquiries, requiring a deep understanding of plan details and strong communication skills. One challenge is explaining insurance terms and helping members make informed decisions, especially when policies or coverage options change. Applicants can prepare by familiarizing themselves with health insurance basics, practicing empathy, and developing problem-solving abilities to address unique member situations. Additionally, being comfortable working in a fast-paced, collaborative environment is important, as representatives frequently coordinate with other departments to resolve member issues.

What is the difference between Surest vs Medical Assistant?

AspectSurestMedical Assistant
Required CredentialsTypically none; may include health insurance or healthcare plan knowledgePost-secondary education, certification or diploma often preferred
Work EnvironmentHealthcare companies, insurance providers, or health tech firmsClinics, hospitals, medical offices
Employer & Industry UsageInsurance and health tech industriesMedical facilities and outpatient clinics

While Surest focuses on health insurance plans and healthcare navigation, Medical Assistants work directly with patients in clinical settings. Both roles require healthcare knowledge but differ significantly in credentials and work environment. Understanding these differences helps job seekers find the right career path in the healthcare industry.

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What cities are hiring for Surest jobs?

Cities with the most Surest job openings:

What states have the most Surest jobs?

States with the most job openings for Surest jobs include:

What job categories do people searching Surest jobs look for?

The top searched job categories for Surest jobs are:

Surest jobs near you
Infographic showing various Surest job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Medical Assistant

NTO Physician Partners PLLC

Grapevine, TX • On-site

$16.50 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Job description

Description

Why Choose Us? #NTO

  • Collaborative Environment: Work alongside a passionate team of healthcare professionals committed to providing exceptional patient care. Your expertise will be valued and supported.
  • Work-Life Balance: We understand the importance of balance in your life. Our flexible scheduling ensures you have time for what matters most to you.
  • Competitive Compensation: Enjoy a competitive salary and benefits package that reflects your skills and dedication.
  • Incredible Culture: Join a workplace that fosters fairness, teamwork, and a positive atmosphere. We believe in working together to create an uplifting environment for both staff and patients. 

Benefits:

  • Healthcare Options: PPO, HDHP, and Surest plans with a $100/month tobacco-free discount
  • Dental & Vision Insurance
  • 401(k) with Annual Employer Contributions
  • Additional Coverage: HSA/FSA, short- and long-term disability, life and AD&D, legal assistance, and more
  • Employee Assistance Program (EAP): Employer-paid support for life's challenges
  • Generous Paid Time Off:
    • Up to 2 weeks of PTO starting out. (Increases with tenure)
    • 7 paid holidays + 2 floating holidays

SUMMARY

  • Provides patient care support to licensed providers and serves as liaison between patient and healthcare provider.

ESSENTIAL DUTIES AND RESPONSIBILITIES/

  • Prepare patients for office visit & interview them on current problem.
  • Assists health care providers during examinations, such as removal of sutures, dressing changes, ordering labs, etc.
  • In putting data into EMR
  • Liaison between the physician and patient on phone calls, concerns, scheduling, etc.
  • Coordinates all aspects of surgery scheduling, obtaining medical clearances, consents, submitting orders, and scheduling for preoperative and postoperative appointments.
  • Maintains exam rooms which may include the following: prepares exam rooms including stocking of appropriate supplies, instruments, and equipment for examination of patients daily.  Cleans exam rooms, sterilize instruments, and maintains the office clinic space. 

NON-ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Occasionally prepares disability and other forms for provider signature.
  • Inventories and orders medical supplies.

Requirements

 Education and Experience

  • High School diploma or equivalent, Current Basic Life Support (CPR, BLS) certificates
  • Excellent communication and customer service skills
  • Graduate of an accredited Medical Assistant Program or Certified Orthopedic Tech preferred but not required.
  • DME, orthopedic, and medical office experience preferred but not required.
  • Willingness to work, help, and contribute to the team is most important!

Apply