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Supportability Engineer Jobs in Indiana (NOW HIRING)

Toyota

Software Transition Analyst

Indianapolis, IN · On-site +1

Coordinate transition activities across project, engineering, development, and support teams ... supportability * Collaborate with project teams to understand system design, workflows ...

Allied Solutions LLC

Senior AI Architect

Carmel, IN · On-site

Design solutions for scalability, reliability, observability, privacy, compliance, supportability ... Mentor engineers, analysts, and business partners through hands-on collaboration, technical ...

Allied Solutions LLC

Senior AI Architect

Carmel, IN · On-site

Design solutions for scalability, reliability, observability, privacy, compliance, supportability ... Mentor engineers, analysts, and business partners through hands-on collaboration, technical ...

Allied Solutions LLC

Senior AI Architect

Carmel, IN · On-site

... compliance, supportability, responsible AI guardrails, and long-term operational ownership • ... Required : • Bachelor's degree in Computer Science, Data Engineering, or a related technical ...

Harris

Partner with Product and Engineering leadership to ensure the new platform is being built with operational supportability (observability, automation hooks, deployment practices) in mind from the ...

Harris

Partner with Product and Engineering leadership to ensure the new platform is being built with operational supportability (observability, automation hooks, deployment practices) in mind from the ...

Albanese Candy

IT Operations Manager

Merrillville, IN · On-site

Partnerwith production, maintenance, quality,retailand engineering teams to align IT systems with ... Drive standardization acrossbusinesssystems to improve scalability and supportability. Manage ...

Allegion

Digital Manufacturing Architect

Carmel, IN

... supportability principles. * Project & Team Leadership: Lead project teams, technical design reviews, and guide internal engineers, developers, and IT leads through subsequent site implementations.

Neovia Logistics Services

IT Analyst I

Greenfield, IN · On-site

This global team consisting of approximately 20 engineers is distributed in the Americas, UK/EAME ... Ensure availability, reliability, and supportability of IT infrastructure across Neovia facilities.

Albanese Candy

IT Operations Manager

Merrillville, IN · On-site

... quality, engineering, retail, and corporate functions. Success depends on the ability to ... supportability. • Manage lifecycle of IT assets, including hardware, and software licensing. • ...

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Showing results 1-20

All JobsSupportability Engineer JobsSupportability Engineer Jobs in Indiana

Supportability Engineer information

See Indiana salary details

$31.4K

$89.5K

$138.5K

How much do supportability engineer jobs pay per year?

As of Jul 14, 2026, the average yearly pay for supportability engineer in Indiana is $89,475.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,700.00 and $103,200.00 per year, depending on experience, location, and employer.

How do Supportability Engineers typically collaborate with product development and customer support teams?

Supportability Engineers play a critical role in bridging the gap between product development and customer support. They work closely with development teams to identify and address product issues that may impact customer experience, often providing feedback on design for easier troubleshooting and maintenance. Additionally, they partner with customer support teams to analyze common support cases, develop diagnostic tools, and create documentation to enhance self-service. This collaborative environment ensures that both product quality and customer satisfaction are continually improved.

What is the salary of a support engineer?

The salary of a support engineer typically ranges from $50,000 to $80,000 annually, depending on experience, location, and industry. Entry-level positions may start lower, while experienced support engineers with specialized skills or certifications can earn higher salaries. Compensation often includes benefits such as health insurance and opportunities for career advancement.

What does a supportability engineer do?

A supportability engineer designs and implements processes, tools, and documentation to ensure products are maintainable, reliable, and easy to support after deployment. They analyze system performance, troubleshoot issues, and collaborate with development teams to improve product supportability, often using data analysis and support tools. This role requires strong problem-solving skills and knowledge of system architecture and support procedures.

What engineers make $200,000 a year?

Supportability engineers, especially those with extensive experience, specialized skills in systems analysis, and certifications in relevant tools or methodologies, can earn $200,000 or more annually. High salaries are often associated with senior roles, working in industries like aerospace, defense, or large technology firms, and may include bonuses or stock options.

What are the key skills and qualifications needed to thrive as a Supportability Engineer, and why are they important?

To excel as a Supportability Engineer, you need a solid background in systems engineering, troubleshooting, and product lifecycle management, often supported by a degree in engineering or a related field. Familiarity with diagnostic tools, failure analysis software, and maintenance documentation systems is typically required. Strong problem-solving skills, excellent communication, and a customer-focused mindset help you collaborate effectively with development and support teams. These competencies are crucial for ensuring products are maintainable, reliable, and efficiently supported throughout their lifecycle.

What is a Supportability Engineer?

A Supportability Engineer is a professional who focuses on ensuring that products and systems are easy to maintain, support, and troubleshoot after they are deployed. They work closely with design, development, and support teams to identify potential issues, develop support documentation, and implement solutions that enhance the product's reliability and customer satisfaction. Their responsibilities often include analyzing product failures, recommending design improvements, and creating tools or processes to streamline customer support. By proactively addressing support-related challenges, Supportability Engineers help reduce downtime and improve the user experience.

What engineer makes $500,000 a year?

Supportability Engineers typically do not earn $500,000 annually; such high salaries are more common in executive or specialized roles within technology companies. Highly experienced engineers in fields like software development, data science, or engineering management may reach this level, especially with bonuses and stock options, but it is uncommon for supportability engineers specifically to earn this amount.

What is the difference between Supportability Engineer vs Technical Support Engineer?

AspectSupportability EngineerTechnical Support Engineer
Required CredentialsBachelor's in Engineering, certifications in support or systemsBachelor's in IT, computer science, or related field
Work EnvironmentProduct development, troubleshooting, and support for complex systemsCustomer-facing support, troubleshooting hardware/software issues
Employer & Industry UsageTech, manufacturing, and software companiesIT services, tech companies, hardware vendors
Common Search & ComparisonSupportability Engineer vs Technical Support Engineer

The Supportability Engineer focuses on improving product supportability, analyzing issues, and developing solutions for complex systems. In contrast, the Technical Support Engineer primarily assists customers directly with troubleshooting hardware and software problems. Both roles require technical knowledge, but Supportability Engineers are more involved in product development and support process improvements, while Technical Support Engineers focus on customer service and issue resolution.

What are popular job titles related to Supportability Engineer jobs in Indiana? For Supportability Engineer jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Supportability Engineer jobs in Indiana look for? The top searched job categories for Supportability Engineer jobs in Indiana are:
What cities in Indiana are hiring for Supportability Engineer jobs? Cities in Indiana with the most Supportability Engineer job openings:
Supportability Engineer jobs near you
Infographic showing various Supportability Engineer job openings in Indiana as of July 2026, with employment types broken down into 91% Full Time, 7% Part Time, and 2% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $89,475 per year, or $43 per hour.
Senior Technical Support Engineer (Hybrid)

Senior Technical Support Engineer (Hybrid)

Stryker

Fort Wayne, IN • On-site

$69K - $110K/yr

Full-time

Re-posted 10 days ago

Job description

Work Flexibility: Hybrid
As a Senior Technical Support Engineer, you will be working in a dynamic, fast-paced environment, ensuring Stryker's Vocera solutions are properly and effectively deployed. You will use your technical expertise to investigate issues, research solutions, create win-win outcomes, and deliver excellent customer service via telephone, e-mail and the web. This is not a call center; our support team works together to take on technical challenges and provide a positive experience for our customers. Hours may vary from 6am-6pm EST. Rare late shift work and on-call work on an as-needed basis. This role is onsite in Fort Wayne, Indiana a minimum of three days a week: Tuesday, Wednesday and Thursday
Primary work location: 1950 West Cook Road, Fort Wayne, IN
What You Will Do:
  • You will document and manage customer issues, delivering excellent customer service and managing customer expectations
  • Monitor and respond to customer inquiries, coordinate customer communication, assuring timely status updates and issue resolution
  • You will collaborate within the company, escalating issues and engaging others to solve hard problems
  • You will report product defects and enhancement requests
  • Identify and advocate product supportability requirements

What You Need:
Required:
  • BA in Computer Science or related field, or in lieu of Bachelors, 6+ years additional relevant work experience
  • Minimum 2 years experience in customer technical support role working in a hosted application
  • Ability to travel (10%) and be available for late shift or on-call as needed.

Preferred:
  • Red Hat Enterprise Linux (RHEL) system administration knowledge is preferred
  • Familiarity with Linux service and performance troubleshooting is a plus
  • Knowledge of tools such as Command line, power shell, performance monitor or other data gathering tools preferred
  • Familiarity with log analysis, correlating multiple log types for deep dive analysis
  • Knowledge of system administration and support knowledge of Server Virtualization Hypervisors such as VMWare or Microsoft Hyper-V
  • Basic understanding of SSL/TLS certifications with a basic understanding of Public Key Infrastructure (PKI)
  • Basic understanding of authentication protocols such as LDAP and 802.1x
  • Understanding of relational database systems and SQL scripting

United States of America Pay Ranges:
  • USN: $69,500 - $110,900 USD Annual

View the U.S. work location and transparency guide to find the pay range for your location.
Travel Percentage: 10%
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.
Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

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