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Supportability Engineer Jobs in Indiana (NOW HIRING)

Precise Systems

Product Support Logistician

Crane, IN · On-site

Through the power of our combined capabilities, we provide deep expertise in Advanced Engineering ... supportability issues. * Help prepare inputs for meetings, briefings, action item tracking, and ...

Precise Systems

Product Support Logistician

Crane, IN · Hybrid

Through the power of our combined capabilities, we provide deep expertise in Advanced Engineering ... supportability issues. * Help prepare inputs for meetings, briefings, action item tracking, and ...

Impact Networking

Technical Account Manager

Hammond, IN

$95K - $120K/yr

Partner with internal service, engineering, and project teams to route and validate remediation ... Support lifecycle planning discussions by identifying endoflife, endofsupport, and supportability ...

Neovia Logistics Services

IT Analyst I

Greenfield, IN · On-site

This global team consisting of approximately 20 engineers is distributed in the Americas, UK/EAME ... Ensure availability, reliability, and supportability of IT infrastructure across Neovia facilities.

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Supportability Engineer information

See Indiana salary details

$31.4K

$89.5K

$138.5K

How much do supportability engineer jobs pay per year?

As of Jun 1, 2026, the average yearly pay for supportability engineer in Indiana is $89,475.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,700.00 and $103,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Supportability Engineer, and why are they important?

To excel as a Supportability Engineer, you need a solid background in systems engineering, troubleshooting, and product lifecycle management, often supported by a degree in engineering or a related field. Familiarity with diagnostic tools, failure analysis software, and maintenance documentation systems is typically required. Strong problem-solving skills, excellent communication, and a customer-focused mindset help you collaborate effectively with development and support teams. These competencies are crucial for ensuring products are maintainable, reliable, and efficiently supported throughout their lifecycle.

How do Supportability Engineers typically collaborate with product development and customer support teams?

Supportability Engineers play a critical role in bridging the gap between product development and customer support. They work closely with development teams to identify and address product issues that may impact customer experience, often providing feedback on design for easier troubleshooting and maintenance. Additionally, they partner with customer support teams to analyze common support cases, develop diagnostic tools, and create documentation to enhance self-service. This collaborative environment ensures that both product quality and customer satisfaction are continually improved.

What is a Supportability Engineer?

A Supportability Engineer is a professional who focuses on ensuring that products and systems are easy to maintain, support, and troubleshoot after they are deployed. They work closely with design, development, and support teams to identify potential issues, develop support documentation, and implement solutions that enhance the product's reliability and customer satisfaction. Their responsibilities often include analyzing product failures, recommending design improvements, and creating tools or processes to streamline customer support. By proactively addressing support-related challenges, Supportability Engineers help reduce downtime and improve the user experience.

What is the difference between Supportability Engineer vs Technical Support Engineer?

AspectSupportability EngineerTechnical Support Engineer
Required CredentialsBachelor's in Engineering, certifications in support or systemsBachelor's in IT, computer science, or related field
Work EnvironmentProduct development, troubleshooting, and support for complex systemsCustomer-facing support, troubleshooting hardware/software issues
Employer & Industry UsageTech, manufacturing, and software companiesIT services, tech companies, hardware vendors
Common Search & ComparisonSupportability Engineer vs Technical Support Engineer

The Supportability Engineer focuses on improving product supportability, analyzing issues, and developing solutions for complex systems. In contrast, the Technical Support Engineer primarily assists customers directly with troubleshooting hardware and software problems. Both roles require technical knowledge, but Supportability Engineers are more involved in product development and support process improvements, while Technical Support Engineers focus on customer service and issue resolution.

What are popular job titles related to Supportability Engineer jobs in Indiana? For Supportability Engineer jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Supportability Engineer jobs in Indiana look for? The top searched job categories for Supportability Engineer jobs in Indiana are:
What cities in Indiana are hiring for Supportability Engineer jobs? Cities in Indiana with the most Supportability Engineer job openings:
Supportability Engineer jobs near you
Infographic showing various Supportability Engineer job openings in Indiana as of May 2026, with employment types broken down into 95% Full Time, and 5% Contract. Highlights an 100% Hybrid job distribution, with an average salary of $89,475 per year, or $43 per hour.
Product Support Logistician

Product Support Logistician

Precise Systems

Crane, IN • On-site

Full-time

Posted 9 days ago

Job description

Job Description
Precise Systems delivers integrated, mission-ready solutions that advance warfighter readiness and strengthen our nation's most critical defense programs. Through the power of our combined capabilities, we provide deep expertise in Advanced Engineering; Digital Transformation; Electromagnetic Warfare; Interactive Training & Simulation; Physical Sciences Research; Platform Lifecycle Support; and Foreign Military Sales. Unified by decades of trusted performance and expanded through strategic growth, our team applies innovative technologies, engineering rigor, and customer-focused execution to solve complex challenges and accelerate mission success. Guided by our commitment to partnership, precision, and performance, we deliver the scalable solutions and technical excellence our customers depend on-today and into the future.
We are currently seeking a Product Support Logistician to support our customer in Crane, IN. The ideal candidate will be able to perform the following duties, as well as possess the following education and experience.
Hybrid Work Disclaimer: This position may allow for hybrid work; however, employees must be able and willing to travel and provide in-office or on-site support as required by customer requirements, project demands, or business needs.
Duties:
  • Assist with logistics and product support planning for P-8 systems, equipment, components, and support items.
  • Support tracking, coordination, and documentation of material, parts, repairs, and sustainment actions.
  • Help maintain logistics records, spreadsheets, databases, reports, and program documentation.
  • Assist with the development and review of logistics documentation, including support plans, status reports, inventory records, and technical data updates.
  • Coordinate with engineers, logisticians, program personnel, supply support teams, and government customers to support program execution.
  • Support configuration, inventory, and asset tracking activities.
  • Assist with researching parts, obsolescence concerns, supply availability, and supportability issues.
  • Help prepare inputs for meetings, briefings, action item tracking, and program reviews.
  • Support Integrated Product Support activities, including supply support, maintenance planning, technical data, support equipment, training, and packaging, handling, storage, and transportation.
  • Assist with monitoring schedules, deliverables, and program milestones.
  • Provide general administrative and coordination support related to logistics and sustainment tasking.

Desired Education:
  • High School/vocational school degree or GED certificate

Desired Experience:
  • 3+ years of experience in logistics, product support, supply support, aviation maintenance, DoD support, or a related field.
  • Ability to track multiple tasks, actions, and deadlines.
  • Proficiency with Microsoft Office, especially Excel, Word, PowerPoint, and Outlook.
  • Ability to work effectively in a team environment.

Preferred Qualifications:
  • Experience supporting DoD, Navy, NAVAIR, or aviation-related programs.
  • Familiarity with logistics, supply support, maintenance planning, configuration management, or technical documentation.
  • Knowledge of Integrated Product Support or the 12 IPS elements.
  • Associate's degree or Bachelor's degree in Logistics, Supply Chain Management, Business, Aviation, Engineering Technology, or a related field

Must be able to obtain and maintain a Secret security clearance. Due to the sensitivity of customer-related requirements, U.S. Citizenship is required.
Precise Systems is dedicated to a shared vision and core values of Integrity, Respect, and Responsibility, which foster innovation and drive our continued success in the global marketplace. Precise Systems and its subsidiaries are Equal Opportunity /Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, status as an individual with a disability, or any legally protected status under federal, state, or local law. Visit www.GoPrecise.com for a listing of current openings and our comprehensive, employee friendly benefits summary. Precise Systems participates in E-Verify.

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