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Supportability Engineer Jobs in Indiana (NOW HIRING)

Design solutions for scalability, reliability, observability, privacy, compliance, supportability ... Mentor engineers, analysts, and business partners through hands-on collaboration, technical ...

Design solutions for scalability, reliability, observability, privacy, compliance, supportability ... Mentor engineers, analysts, and business partners through hands-on collaboration, technical ...

This global team consisting of approximately 20 engineers is distributed in the Americas, UK/EAME ... Ensure availability, reliability, and supportability of IT infrastructure across Neovia facilities.

Technical Account Manager

Hammond, IN ยท On-site

$95K - $120K/yr

Partner with internal service, engineering, and project teams to route and validate remediation ... Support lifecycle planning discussions by identifying endoflife, endofsupport, and supportability ...

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Supportability Engineer information

See Indiana salary details

$31.4K

$89.5K

$138.5K

How much do supportability engineer jobs pay per year?

As of Jun 23, 2026, the average yearly pay for supportability engineer in Indiana is $89,475.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,700.00 and $103,200.00 per year, depending on experience, location, and employer.

How do Supportability Engineers typically collaborate with product development and customer support teams?

Supportability Engineers play a critical role in bridging the gap between product development and customer support. They work closely with development teams to identify and address product issues that may impact customer experience, often providing feedback on design for easier troubleshooting and maintenance. Additionally, they partner with customer support teams to analyze common support cases, develop diagnostic tools, and create documentation to enhance self-service. This collaborative environment ensures that both product quality and customer satisfaction are continually improved.

What are the key skills and qualifications needed to thrive as a Supportability Engineer, and why are they important?

To excel as a Supportability Engineer, you need a solid background in systems engineering, troubleshooting, and product lifecycle management, often supported by a degree in engineering or a related field. Familiarity with diagnostic tools, failure analysis software, and maintenance documentation systems is typically required. Strong problem-solving skills, excellent communication, and a customer-focused mindset help you collaborate effectively with development and support teams. These competencies are crucial for ensuring products are maintainable, reliable, and efficiently supported throughout their lifecycle.

What is a Supportability Engineer?

A Supportability Engineer is a professional who focuses on ensuring that products and systems are easy to maintain, support, and troubleshoot after they are deployed. They work closely with design, development, and support teams to identify potential issues, develop support documentation, and implement solutions that enhance the product's reliability and customer satisfaction. Their responsibilities often include analyzing product failures, recommending design improvements, and creating tools or processes to streamline customer support. By proactively addressing support-related challenges, Supportability Engineers help reduce downtime and improve the user experience.

What is the difference between Supportability Engineer vs Technical Support Engineer?

AspectSupportability EngineerTechnical Support Engineer
Required CredentialsBachelor's in Engineering, certifications in support or systemsBachelor's in IT, computer science, or related field
Work EnvironmentProduct development, troubleshooting, and support for complex systemsCustomer-facing support, troubleshooting hardware/software issues
Employer & Industry UsageTech, manufacturing, and software companiesIT services, tech companies, hardware vendors
Common Search & ComparisonSupportability Engineer vs Technical Support Engineer

The Supportability Engineer focuses on improving product supportability, analyzing issues, and developing solutions for complex systems. In contrast, the Technical Support Engineer primarily assists customers directly with troubleshooting hardware and software problems. Both roles require technical knowledge, but Supportability Engineers are more involved in product development and support process improvements, while Technical Support Engineers focus on customer service and issue resolution.

What are popular job titles related to Supportability Engineer jobs in Indiana? For Supportability Engineer jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Supportability Engineer jobs in Indiana look for? The top searched job categories for Supportability Engineer jobs in Indiana are:
What cities in Indiana are hiring for Supportability Engineer jobs? Cities in Indiana with the most Supportability Engineer job openings:
Infographic showing various Supportability Engineer job openings in Indiana as of June 2026, with employment types broken down into 96% Full Time, 1% Part Time, and 3% Contract. Highlights an 87% Physical, 6% Hybrid, and 7% Remote job distribution, with an average salary of $89,475 per year, or $43 per hour.

Sr. MBSE Engineer (Active Secret w/ ability to obtain TS/SCI)

Amentum

Crane, IN โ€ข On-site

$180K - $225K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago


Job description

Are you looking for an exciting, innovative company with over 100 years of excellence and commitment to ethical business? Amentum is a trusted partner to United States government agencies, allied governments, and corporations worldwide supporting critical programs across a broad range of domains. We are hiring a Senior-Level Model Based Systems Engineering (MBSE) Engineer to support key programs at NSWC Crane.
Check out our website: https://www.amentumcareers.com/crane-indiana-jobs
As our Senior MBSE Engineer, you will:
  • Apply MBSE methodologies using SysML, and supporting MBSE tools to capture, maintain, and visualize complete system solutions within a unified digital model, enabling clear design communication and automated integration across engineering domains.
  • Develop, optimize, and champion best practices and modern MBSE processes and standards for adoption into customer programs.
  • Carry out technical planning, system integration, verification and validation, as well as cost, risk, supportability, and effectiveness analyses for complete systems. These analyses are conducted across all stages of the system lifecycle, including concept, design, fabrication, testing, installation, operation, maintenance, and disposal.
  • Translate customer and product requirements into comprehensive system solutions through a logical, systematic process that balances technical performance, schedule, and cost constraints.
  • Perform functional analysis, timeline analysis, trade studies, requirements allocation, and interface definition to establish technical baselines and provide a basis for requirements management and set-based design practices.

REQUIRED QUALIFICATIONS
  • Experience with development of SysML models using Cameo Systems Modeler/MagicDraw
  • Expert with Cameo Systems Modeler and associated plugins such as UPDM, Data Hub, UAF, Safety and Reliability Analyzer
  • 15+ years of Systems Engineering and/or MBSE experience
  • 6+ years of experience creating SysML models, analyses, and simulation using Cameo Systems Modeler
  • Experience performing leadership functions within a systems engineering team
  • Must have an Active US Government Secret Clearance with the ability to obtain and maintain a TS/SCI US Government Clearance. Please note US Citizenship is required to obtain a Secret/ TS/SCI Clearance.

EDUCATION
  • Bachelor's degree from ABET-accredited engineering program, or computer science major, or mathematics major.
  • Bachelor's Degree with 15+ years of SE and/or MBSE experience, Master's Degree with 10+ years of SE + MBSE

PREFERRED EXPERIENCE
  • Experience implementing MBSE using MagicGrid Methodology and Cameo Systems Modeler
  • Experience leading technical teams performing MBSE work
  • Expert in creating and integrating requirements, structural, parametric, and behavioral models and associated simulation
  • Ability to lead and/or work with a distributed team
  • Good communications, problem-solving, and interpersonal skills

Compensation Details:
$180,000 - $225,000 annually
The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.
Benefits Overview:
Our health and welfare benefits are designed to support you and your priorities. Offerings include:
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Retirement benefits (including 401(k) matching)
  • Educational reimbursement
  • Parental leave
  • Employee stock purchase plan
  • Tax-saving options
  • Disability and life insurance
  • Pet insurance

Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.
Original Posting:
04/29/2026 - Until Filled
Amentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.