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Supportability Engineer Jobs in Indiana (NOW HIRING)

... engineering software tools. * Maintains and enforces application standards (templates, metadata, conventions, access models) to improve data consistency and supportability. * Provides targeted ...

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Supportability Engineer information

See Indiana salary details

$31.4K

$89.5K

$138.5K

How much do supportability engineer jobs pay per year?

As of Jun 23, 2026, the average yearly pay for supportability engineer in Indiana is $89,475.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,700.00 and $103,200.00 per year, depending on experience, location, and employer.

How do Supportability Engineers typically collaborate with product development and customer support teams?

Supportability Engineers play a critical role in bridging the gap between product development and customer support. They work closely with development teams to identify and address product issues that may impact customer experience, often providing feedback on design for easier troubleshooting and maintenance. Additionally, they partner with customer support teams to analyze common support cases, develop diagnostic tools, and create documentation to enhance self-service. This collaborative environment ensures that both product quality and customer satisfaction are continually improved.

What are the key skills and qualifications needed to thrive as a Supportability Engineer, and why are they important?

To excel as a Supportability Engineer, you need a solid background in systems engineering, troubleshooting, and product lifecycle management, often supported by a degree in engineering or a related field. Familiarity with diagnostic tools, failure analysis software, and maintenance documentation systems is typically required. Strong problem-solving skills, excellent communication, and a customer-focused mindset help you collaborate effectively with development and support teams. These competencies are crucial for ensuring products are maintainable, reliable, and efficiently supported throughout their lifecycle.

What is a Supportability Engineer?

A Supportability Engineer is a professional who focuses on ensuring that products and systems are easy to maintain, support, and troubleshoot after they are deployed. They work closely with design, development, and support teams to identify potential issues, develop support documentation, and implement solutions that enhance the product's reliability and customer satisfaction. Their responsibilities often include analyzing product failures, recommending design improvements, and creating tools or processes to streamline customer support. By proactively addressing support-related challenges, Supportability Engineers help reduce downtime and improve the user experience.

What is the difference between Supportability Engineer vs Technical Support Engineer?

AspectSupportability EngineerTechnical Support Engineer
Required CredentialsBachelor's in Engineering, certifications in support or systemsBachelor's in IT, computer science, or related field
Work EnvironmentProduct development, troubleshooting, and support for complex systemsCustomer-facing support, troubleshooting hardware/software issues
Employer & Industry UsageTech, manufacturing, and software companiesIT services, tech companies, hardware vendors
Common Search & ComparisonSupportability Engineer vs Technical Support Engineer

The Supportability Engineer focuses on improving product supportability, analyzing issues, and developing solutions for complex systems. In contrast, the Technical Support Engineer primarily assists customers directly with troubleshooting hardware and software problems. Both roles require technical knowledge, but Supportability Engineers are more involved in product development and support process improvements, while Technical Support Engineers focus on customer service and issue resolution.

What are popular job titles related to Supportability Engineer jobs in Indiana? For Supportability Engineer jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Supportability Engineer jobs in Indiana look for? The top searched job categories for Supportability Engineer jobs in Indiana are:
What cities in Indiana are hiring for Supportability Engineer jobs? Cities in Indiana with the most Supportability Engineer job openings:
Infographic showing various Supportability Engineer job openings in Indiana as of June 2026, with employment types broken down into 96% Full Time, 1% Part Time, and 3% Contract. Highlights an 87% Physical, 6% Hybrid, and 7% Remote job distribution, with an average salary of $89,475 per year, or $43 per hour.
Mechanical Engineer with Security Clearance

Mechanical Engineer with Security Clearance

CACI

Crane, IN โ€ข On-site

Other

Medical, Retirement, PTO

Posted 15 days ago


Job description

Job Title: Mechanical Engineer Job Category: Engineering Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Local * * * The Opportunity: CACI is a leading provider of innovative IT solutions dedicated to delivering cutting-edge technology services for national security and defense. We focus on providing advanced systems engineering services that meet the most critical and complex mission requirements. Join us as we help shape the future of technology. We are seeking an experienced Senior Systems Engineer to join our dynamic team. The ideal candidate will focus on leading the evaluation, allocation, and tracking of requirements throughout the development cycle, ensuring supportability for security certification. This position involves both hands-on technical work and leadership responsibilities, including overseeing systems engineering teams and providing technical project management. Responsibilities: * Identifying and resolving issues within existing systems while designing and implementing new systems and enhancing existing ones.
* Participating in the analysis, design, and construction of next-generation IT systems, ensuring they meet rigorous security and performance standards.
* Understanding customer needs and aligning them with commercially available IT products to create actionable and implementable requirements for the development team.
* Working with various technologies including telecommunications (TCP/IP, OIS/CMIP/X25), operating systems (Windows, UNIX, Linux), databases (Oracle, MS Access, Sybase), and applications (Tivoli, PeopleSoft).
* Applying ITIL and SEI/CMM principles to systems engineering processes to ensure effective and streamlined development workflows.
* Providing oversight and management of systems engineering teams, ensuring that projects stay on track and meet client expectations.
* Offering leadership and technical project management support to engineering teams and projects, ensuring timely and successful delivery of key systems. Qualifications: Required: * Bachelor's degree in a related field with at least 10 years of relevant experience, OR an associate's degree with 15 years of relevant experience.
* Active Secret Clearance
* Proven experience as a systems engineer across one or more IT platforms.
* DoD 8570 compliance with IASAE Level II certification.
* Computing Environment (CE) certification, such as Microsoft OS, Cent OS, or Red Hat OS.
* Experience with technologies such as Active Directory, Identity Management, SCCM, DNS, Group Policy, Active Role Servers, Privileged Account Management (PAM), and MS Exchange.
* If assigned to Desktop & Enclave Services:
* Understanding of mission islands, Trusted Thin Client, and enhanced VDI (e.g., remote GPU and memory scaling). Desired: * Deep expertise in IT systems engineering across multiple IT platforms, including telecommunications protocols and infrastructure management.
* Strong leadership and team management skills, with the ability to oversee and guide systems engineering teams to success.
* In-depth experience with next-generation system construction and securing IT environments for high-performance, secure use cases. This position is contingent on funding and may not be filled immediately. However, this position is representative of positions within CACI that are consistently available. Individuals who apply may also be considered for other positions at CACI. What You Can Expect: A culture of integrity. At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation. An environment of trust. CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. A focus on continuous growth. Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy. Pay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. The proposed salary range for this position is: $67,800 - $142,200 CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.