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Supportability Engineer Jobs in Indiana (NOW HIRING)

Design solutions for scalability, reliability, observability, privacy, compliance, supportability ... Mentor engineers, analysts, and business partners through hands-on collaboration, technical ...

Design solutions for scalability, reliability, observability, privacy, compliance, supportability ... Mentor engineers, analysts, and business partners through hands-on collaboration, technical ...

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Supportability Engineer information

See Indiana salary details

$31.4K

$89.5K

$138.5K

How much do supportability engineer jobs pay per year?

As of Jun 1, 2026, the average yearly pay for supportability engineer in Indiana is $89,475.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,700.00 and $103,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Supportability Engineer, and why are they important?

To excel as a Supportability Engineer, you need a solid background in systems engineering, troubleshooting, and product lifecycle management, often supported by a degree in engineering or a related field. Familiarity with diagnostic tools, failure analysis software, and maintenance documentation systems is typically required. Strong problem-solving skills, excellent communication, and a customer-focused mindset help you collaborate effectively with development and support teams. These competencies are crucial for ensuring products are maintainable, reliable, and efficiently supported throughout their lifecycle.

How do Supportability Engineers typically collaborate with product development and customer support teams?

Supportability Engineers play a critical role in bridging the gap between product development and customer support. They work closely with development teams to identify and address product issues that may impact customer experience, often providing feedback on design for easier troubleshooting and maintenance. Additionally, they partner with customer support teams to analyze common support cases, develop diagnostic tools, and create documentation to enhance self-service. This collaborative environment ensures that both product quality and customer satisfaction are continually improved.

What is a Supportability Engineer?

A Supportability Engineer is a professional who focuses on ensuring that products and systems are easy to maintain, support, and troubleshoot after they are deployed. They work closely with design, development, and support teams to identify potential issues, develop support documentation, and implement solutions that enhance the product's reliability and customer satisfaction. Their responsibilities often include analyzing product failures, recommending design improvements, and creating tools or processes to streamline customer support. By proactively addressing support-related challenges, Supportability Engineers help reduce downtime and improve the user experience.

What is the difference between Supportability Engineer vs Technical Support Engineer?

AspectSupportability EngineerTechnical Support Engineer
Required CredentialsBachelor's in Engineering, certifications in support or systemsBachelor's in IT, computer science, or related field
Work EnvironmentProduct development, troubleshooting, and support for complex systemsCustomer-facing support, troubleshooting hardware/software issues
Employer & Industry UsageTech, manufacturing, and software companiesIT services, tech companies, hardware vendors
Common Search & ComparisonSupportability Engineer vs Technical Support Engineer

The Supportability Engineer focuses on improving product supportability, analyzing issues, and developing solutions for complex systems. In contrast, the Technical Support Engineer primarily assists customers directly with troubleshooting hardware and software problems. Both roles require technical knowledge, but Supportability Engineers are more involved in product development and support process improvements, while Technical Support Engineers focus on customer service and issue resolution.

What are popular job titles related to Supportability Engineer jobs in Indiana? For Supportability Engineer jobs in Indiana, the most frequently searched job titles are:
What cities in Indiana are hiring for Supportability Engineer jobs? Cities in Indiana with the most Supportability Engineer job openings:
Infographic showing various Supportability Engineer job openings in Indiana as of May 2026, with employment types broken down into 95% Full Time, and 5% Contract. Highlights an 100% Hybrid job distribution, with an average salary of $89,475 per year, or $43 per hour.
Logistics Management Specialist

Logistics Management Specialist

Precise Systems

Crane, IN

Full-time

Posted 16 days ago


Job description

Precise Systems delivers integrated, mission-ready solutions that advance warfighter readiness and strengthen our nation’s most critical defense programs. Through the power of our combined capabilities, we provide deep expertise in Advanced Engineering; Digital Transformation; Electromagnetic Warfare; Interactive Training & Simulation; Physical Sciences Research; Platform Lifecycle Support; and Foreign Military Sales. Unified by decades of trusted performance and expanded through strategic growth, our team applies innovative technologies, engineering rigor, and customer-focused execution to solve complex challenges and accelerate mission success. Guided by our commitment to partnership, precision, and performance, we deliver the scalable solutions and technical excellence our customers depend on—today and into the future.
 
Precise Systems is seeking a highly skilled Senior Logistics Management Specialist to provide Integrated Logistics Support (ILS) management and technical services in support of Airborne Electronic Warfare (EW) systems. This position plays a critical role in ensuring lifecycle sustainment planning and logistics integration for systems such as the ALQ-218(V)2, supporting the mission effectiveness of key naval aviation platforms. This position plays a critical role in supporting sustainment planning, maintenance strategy, and logistics execution, while working closely with engineering teams, the Fleet Support Team (FST), and program stakeholders.
 
This role requires in-person support

Duties:

  • Perform comprehensive ILS planning, analysis, and execution.
  • Evaluate program support requirements to ensure alignment with operational, design, and sustainment needs across all ILS elements.
  • Provide end-to-end logistics support for sustainment of airborne EW systems, subsystems, equipment, and components.
  • Collect and analyze maintenance and workload data in coordination with engineering leads and the FST to identify readiness drivers and optimize support strategies.
  • Conduct Logistics Support Analysis (LSA) and manage Logistics Product Data (LPD) to support operational, design, and supportability requirements in line with current DoD directives.
  • Support development, analysis, and modification of Life Cycle Sustainment Plans (LCSPs).
  • Analyze ILS-related data to assess adequacy of current planning and identify areas for improvement in compliance with DoD lifecycle acquisition frameworks and milestone review criteria.
  • Collaborate with AEA engineering leads and the Fleet Support Team (FST) to collect and analyze maintenance, workload, and performance data for EW systems.
  • Develop and present strategic recommendations for optimizing repair and maintenance activities for critical aircraft weapon systems.
  • Provide recommendations for repair and maintenance approaches to sustain critical aircraft weapon systems and associated platforms.
  • Conduct Logistics Support Analysis (LSA) and manage Logistics Product Data (LPD) to support operational, design, and supportability requirements in line with current DoD directives.
  • Support development, analysis, and modification of Life Cycle Sustainment Plans (LCSPs).
  • Prepare, assemble, and review logistics documentation packages in compliance with DoD acquisition and milestone review processes.
  • Execute comprehensive ILS planning and assessment aligned with the 12 Integrated Product Support (IPS) Elements.
  • Maintain and update system technical documentation for airborne systems and subsystems.
  • Recommend procurement strategies and support logistics services to ensure appropriate provisioning across maintenance levels.

Required Education:

  • High school/vocational school degree or GED certificate.

Required Experience:

  • 7+ years of experience in DoD logistics or ILS management.
  • Strong understanding of DoD acquisition lifecycle, sustainment planning, and logistics directives (e.g., DoDI 5000 series).
  • Proficiency in interpreting technical data, maintenance records, and forecasting tools and in developing logistics documentation.
  • Excellent communication skills and experience collaborating across multi-disciplinary technical teams.

Preferred Qualifications:

  • Experience with Naval Aviation systems, particularly EW platforms and subsystems.
  • Familiarity with ALQ-218(V)2, ALQ-99, and/or ALQ-240(V)1 systems.
  • DAWIA certification in Life Cycle Logistics or equivalent.
  • Bachelor’s degree
  • NAVAIR or Naval Aviation logistics experience.

Must be able to obtain and maintain a Secret security clearance. Due to the sensitivity of customer-related requirements, U.S. Citizenship is required.

Precise Systems is dedicated to a shared vision and core values of Integrity, Respect, and Responsibility, which foster innovation and drive our continued success in the global marketplace. Precise Systems and its subsidiaries are Equal Opportunity /Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, status as an individual with a disability, or any legally protected status under federal, state, or local law. Visit www.GoPrecise.com for a listing of current openings and our comprehensive, employee friendly benefits summary.  Precise Systems participates in E-Verify.


Required Skills
Required Experience