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Support Jobs in Baton Rouge, LA (NOW HIRING)

Sevita

Direct Support Professional

Baton Rouge, LA · On-site

$12.75 - $15.50/hr

Since 1974, we've supported individuals with intellectual and developmental disabilities to live more independently at home and in their community. With our dedicated team and experienced staff, we ...

Sevita Health

Direct Support Professional

Baton Rouge, LA · On-site

$14.50 - $17.50/hr

Since 1974, we've supported individuals with intellectual and developmental disabilities to live more independently at home and in their community. With our dedicated team and experienced staff, we ...

FMOLHS

Administrative Support Associate

Baton Rouge, LA · On-site

$15.75 - $20/hr

The Administrative Support Associate provides a wide variety of administrative, and staff support services to a department such as drafting correspondence, scheduling appointments, organizing and ...

Sevita Health

Direct Support Professional

Baton Rouge, LA · On-site

$14.50 - $17.50/hr

Since 1974, we've supported individuals with intellectual and developmental disabilities to live more independently at home and in their community. With our dedicated team and experienced staff, we ...

Sevita Health

Direct Support Professional

Baton Rouge, LA · On-site

$14.50 - $17.50/hr

Since 1974, we've supported individuals with intellectual and developmental disabilities to live more independently at home and in their community. With our dedicated team and experienced staff, we ...

Sevita Health

Direct Support Professional

Baton Rouge, LA · On-site

$14.50 - $17.50/hr

Since 1974, we've supported individuals with intellectual and developmental disabilities to live more independently at home and in their community. With our dedicated team and experienced staff, we ...

Sevita

Direct Support Professional

Baton Rouge, LA · On-site

$11.75 - $14.25/hr

Since 1974, we've supported individuals with intellectual and developmental disabilities to live more independently at home and in their community. With our dedicated team and experienced staff, we ...

Sevita Health

Direct Support Professional

Baton Rouge, LA · On-site

$14.50 - $17.50/hr

Since 1974, we've supported individuals with intellectual and developmental disabilities to live more independently at home and in their community. With our dedicated team and experienced staff, we ...

Sevita

Direct Support Professional

Baton Rouge, LA · On-site

$12.75 - $15.50/hr

Since 1974, we've supported individuals with intellectual and developmental disabilities to live more independently at home and in their community. With our dedicated team and experienced staff, we ...

SITECH Louisiana

Office Support Specialist

Baton Rouge, LA · On-site

$15.75 - $20.75/hr

Office Support Specialist DESCRIPTION The Office Support Specialist will manage walk in customers and the day-to-day operations of the location and will be expected to work closely with all ...

SITECH Louisiana

Office Support Specialist

Baton Rouge, LA · On-site

$15.75 - $20.75/hr

Office Support SpecialistDESCRIPTIONThe Office Support Specialist will manage walk in customers and the day-to-day operations of the location and will be expected to work closely with all departments ...

via.com

Customer Support Agent

Baton Rouge, LA · On-site

$18/hr

Customer Support Agent Baton Rogue, LA Via is on a mission to create public transportation systems that provide greater access to jobs, healthcare, and education. Our platform serves as the ...

Via

Customer Support Agent

Baton Rouge, LA

$18/hr

As a Customer Support Agent at Via, you will be the human connection between our technology and the people who depend on it -helping hundreds of thousands of riders and drivers across hundreds of ...

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All JobsSupport JobsSupport Jobs in Baton Rouge, LA

Support information

See Baton Rouge, LA salary details

$9

$14

$20

How much do support jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for support in Baton Rouge, LA is $14.59, according to ZipRecruiter salary data. Most workers in this role earn between $12.07 and $16.01 per hour, depending on experience, location, and employer.

What is a support?

A Support role typically involves assisting customers or clients by addressing their questions, concerns, or technical issues related to a company's products or services. Support professionals may communicate through various channels such as phone, email, chat, or in-person, aiming to resolve problems efficiently and ensure customer satisfaction. They often document interactions, escalate complex issues, and provide feedback to improve products or services. Support roles can be found in many industries, including technology, retail, healthcare, and finance.

What are the key skills and qualifications needed to thrive as a support specialist, and why are they important?

To thrive as a Support Specialist, you need strong problem-solving abilities, technical knowledge relevant to the supported products or services, and typically a background in customer service or IT. Familiarity with ticketing systems like Zendesk or ServiceNow, CRM software, and sometimes certifications such as CompTIA A+ are often expected. Excellent communication, patience, and conflict-resolution skills help you deliver effective support and build customer trust. These skills ensure timely issue resolution, high customer satisfaction, and efficient collaboration within support teams.

What are some common challenges faced by support team members and how can they be addressed?

Support team members often encounter challenges such as managing high volumes of inquiries, handling difficult customers, and staying updated on product changes. To address these, it's important to develop strong communication and problem-solving skills, utilize knowledge bases efficiently, and collaborate closely with other teams like engineering or product management. Many organizations also offer training programs and regular team meetings to help support staff stay aligned and reduce burnout. Building resilience and leveraging available resources are key to thriving in this fast-paced environment.

What is the difference between Support vs Customer Service Representative?

AspectSupportCustomer Service Representative
Required CredentialsTechnical knowledge, certifications often preferredCommunication skills, sometimes certifications in customer service
Work EnvironmentTechnical settings, help desks, online supportCall centers, retail, online chat
Employer & Industry UsageIT, tech companies, software firmsRetail, telecom, service industries
Common Search & ComparisonTechnical support vs customer service

Support roles typically focus on resolving technical issues and require specialized knowledge, while Customer Service Representatives handle general customer inquiries and provide assistance through various communication channels. Both roles aim to enhance customer satisfaction but differ in technical complexity and work environment.

What are the most commonly searched types of Support jobs in Baton Rouge, LA?

The most popular types of Support jobs in Baton Rouge, LA are:

Support jobs near you
Infographic showing various Support job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $30,339 per year, or $14.6 per hour.

Technical Support Specialist

Baton Rouge, LA • On-site

S1 Technology LLC
See more jobs at S1 Technology LLCexternal

Full-time

Posted 19 days ago

Job description

S1 Technology is hiring a Technical Support Specialist to own client issues from first contact through resolution. This role is for someone who likes troubleshooting, talking with end users, and helping businesses use technology to its full potential, not just "fix tickets."This position is 100% onsite at our Baton Rouge, LA office. Remote candidates will not be considered. In This Role, You WillRespond to client support requests by phone, email, and remote tools, and stay with the issue until it is resolved.Troubleshoot workstations, servers, Microsoft environments, and core network issues like switches, firewalls, Wi-Fi, and VLANs in client environments.Own client tickets from beginning to end with escalated support from your team when needed to ensure efficient and effective resolution of the tickets. Keep clear notes in tickets, manage your queue, and communicate realistic timelines so clients know what to expect. Experience & Skillset RequirementsBackground experience with supporting end-users in a fast-paced service desk, technical support, or similar role where you owned issues instead of just routing them.Extensive experience supporting:Microsoft 365 Administration (SharePoint, Teams, and related services)Windows Server AdministrationBasic networking concepts & troubleshootingPC hardware & software troubleshooting Supported end users in an MSP or other client-facing IT setting and juggled multiple tickets or projects at once.Communicated clearly with end users in a variety of mediums (i.e. phone, email, client portal, etc.) to understand and resolve issues timely and accurately. At S1 Technology, values matter have fun, never lie, be meticulous, be innovative, and be bad ass but humble. If you want to grow in a place where you can own your work and see your impact on real clients, we'd like to hear from you.S1 Technology is committed to maintaining a safe, secure, and compliant workplace for our employees and the clients we serve. As a condition of employment, all offers are contingent upon the successful completion of the following, where applicable to the position:Background Check: Candidates may be required to pass a comprehensive background check, which may include criminal history, employment verification, education verification, and reference checks. Given our work supporting clients with cybersecurity and compliance requirements (including CMMC), certain roles may require enhanced screening consistent with personnel security standards.Drug Screening: S1 Technology maintains a drug-free workplace. Candidates for positions involving driving company or personal vehicles for business purposes, or accessing client sites and systems, may be required to pass a pre-employment drug screening.Employment Eligibility Verification (E-Verify): S1 Technology participates in E-Verify and will verify the identity and employment eligibility of all newly hired employees through this federal program.Motor Vehicle Record (MVR) Check: For roles requiring travel to client locations, a valid driver's license and acceptable driving record may also be required.All screenings will be conducted in accordance with applicable federal and Louisiana state law, including the Fair Credit Reporting Act (FCRA) where applicable. Candidates will receive appropriate disclosure and authorization forms prior to any background check being initiated, and will be notified of their rights under FCRA if adverse action is contemplated based on screening results.This notice does not constitute an offer or guarantee of employment. All offers of employment are contingent upon successful completion of the applicable pre-employment screenings described above.