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Support Jobs in Baton Rouge, LA (NOW HIRING)

Support Desk Manager - 365Labs Location: Baton Rouge, LA (No-Remote) 365Labs is a leading SAAS company that specializes in providing innovative software solutions to public safety. We are committed ...

Support Associate - Soma

Baton Rouge, LA ยท On-site

$16.25 - $21/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Support Associate - Soma

Baton Rouge, LA

$14.75 - $19.25/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Direct Support Professional

Baton Rouge, LA ยท On-site

$13 - $15.75/hr

Since 1974, we've supported individuals with intellectual and developmental disabilities to live more independently at home and in their community. With our dedicated team and experienced staff, we ...

Direct Support Professional

Baton Rouge, LA ยท On-site

$12.75 - $15.50/hr

Since 1974, we've supported individuals with intellectual and developmental disabilities to live more independently at home and in their community. With our dedicated team and experienced staff, we ...

The Tech Support Specialist I, II is an integral part of the continued stability and growth of REV by serving as a front-line representative of the REV brand. The Tech Support Specialist I, II is ...

Direct Support Professional

Baton Rouge, LA ยท On-site

$12.75 - $15.50/hr

Deliver support per individual service/program plans, including socialization, health maintenance, medication administration, skill/behavioral development. * Assist with daily activities: Personal ...

Direct Support Professional

Baton Rouge, LA ยท On-site

$12.75 - $15.50/hr

Since 1974, we've supported individuals with intellectual and developmental disabilities to live more independently at home and in their community. With our dedicated team and experienced staff, we ...

Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with ...

Direct Support Professional

Baton Rouge, LA ยท On-site

$11.75 - $14.25/hr

Since 1974, we've supported individuals with intellectual and developmental disabilities to live more independently at home and in their community. With our dedicated team and experienced staff, we ...

Direct Support Professional

Baton Rouge, LA ยท On-site

$12.75 - $15.50/hr

Since 1974, we've supported individuals with intellectual and developmental disabilities to live more independently at home and in their community. With our dedicated team and experienced staff, we ...

Culture & Discipline Support

Baton Rouge, LA ยท On-site

$14.50 - $17.50/hr

This position supports the school's efforts to maintain a safe, positive, and student-centered learning environment. This staff member works closely with the Dean, administration, teachers, students ...

The Tech Support Specialist I, II is an integral part of the continued stability and growth of REV by serving as a front-line representative of the REV brand. The Tech Support Specialist I, II is ...

Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with ...

Direct Support Professional

Baton Rouge, LA ยท On-site

$12.75 - $15.50/hr

Since 1974, we've supported individuals with intellectual and developmental disabilities to live more independently at home and in their community. With our dedicated team and experienced staff, we ...

Direct Support Professional

Baton Rouge, LA ยท On-site

$12.75 - $15.50/hr

Deliver support per individual service/program plans, including socialization, health maintenance, medication administration, skill/behavioral development. * Assist with daily activities: Personal ...

Direct Support Professional

Baton Rouge, LA

$12.75 - $15.50/hr

Since 1974, we've supported individuals with intellectual and developmental disabilities to live more independently at home and in their community. With our dedicated team and experienced staff, we ...

Direct Support Professional

Baton Rouge, LA ยท On-site

$13 - $15.75/hr

Since 1974, we've supported individuals with intellectual and developmental disabilities to live more independently at home and in their community. With our dedicated team and experienced staff, we ...

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Support information

See Baton Rouge, LA salary details

$11

$17

$25

How much do support jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for support in Baton Rouge, LA is $17.85, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $19.62 per hour, depending on experience, location, and employer.

What are some common challenges faced by Support team members and how can they be addressed?

Support team members often encounter challenges such as managing high volumes of inquiries, handling difficult customers, and staying updated on product changes. To address these, it's important to develop strong communication and problem-solving skills, utilize knowledge bases efficiently, and collaborate closely with other teams like engineering or product management. Many organizations also offer training programs and regular team meetings to help support staff stay aligned and reduce burnout. Building resilience and leveraging available resources are key to thriving in this fast-paced environment.

What is the difference between Support vs Customer Service Representative?

AspectSupportCustomer Service Representative
Required CredentialsTechnical knowledge, certifications often preferredCommunication skills, sometimes certifications in customer service
Work EnvironmentTechnical settings, help desks, online supportCall centers, retail, online chat
Employer & Industry UsageIT, tech companies, software firmsRetail, telecom, service industries
Common Search & ComparisonTechnical support vs customer service

Support roles typically focus on resolving technical issues and require specialized knowledge, while Customer Service Representatives handle general customer inquiries and provide assistance through various communication channels. Both roles aim to enhance customer satisfaction but differ in technical complexity and work environment.

What are the key skills and qualifications needed to thrive as a Support Specialist, and why are they important?

To thrive as a Support Specialist, you need strong problem-solving abilities, technical knowledge relevant to the supported products or services, and typically a background in customer service or IT. Familiarity with ticketing systems like Zendesk or ServiceNow, CRM software, and sometimes certifications such as CompTIA A+ are often expected. Excellent communication, patience, and conflict-resolution skills help you deliver effective support and build customer trust. These skills ensure timely issue resolution, high customer satisfaction, and efficient collaboration within support teams.

What is a Support role?

A Support role typically involves assisting customers or clients by addressing their questions, concerns, or technical issues related to a company's products or services. Support professionals may communicate through various channels such as phone, email, chat, or in-person, aiming to resolve problems efficiently and ensure customer satisfaction. They often document interactions, escalate complex issues, and provide feedback to improve products or services. Support roles can be found in many industries, including technology, retail, healthcare, and finance.
What are the most commonly searched types of Support jobs in Baton Rouge, LA? The most popular types of Support jobs in Baton Rouge, LA are:
Infographic showing various Support job openings in Baton Rouge, LA as of June 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% In-person job distribution, with an average salary of $37,133 per year, or $17.9 per hour.

Support Specialist Supervisor

Behavioral Services of Louisiana

Baton Rouge, LA โ€ข On-site

Full-time

Posted 27 days ago


Job description

Join our team at Behavioral Services of Louisiana, LLC, a leading organization in the Family Support sector. We are currently seeking a dedicated and experienced Support Specialist Supervisor. This role is integral to our operations, providing direct oversight to our Support Specialists and ensuring the effective implementation of our treatment plans. Our organization prides itself on its commitment to quality and community outreach, and we are looking for a candidate who shares these values.

Responsibilities
  • Provide direct oversight to Support Specialists
  • Complete weekly quality assurance measures
  • Ensure effective documentation of all meetings with families
  • Maintain open communication with Wraparound Agencies
  • Ensure correct implementation of treatment goals and interventions
  • Conduct marketing and community outreach initiatives
  • Conduct monthly staff meetings and supervisions with Support Specialists
  • Provide ongoing education and training to Support Specialists
  • Use computer interface for documentation and billing purposes
  • Return phone calls promptly and follow all safety rules
  • Provide individual Support Specialist services in the community
  • Participate in Child Family Team meetings
  • Assist in teaching problem-solving skills, coping mechanisms, and strategies for youth symptom and behavior management
  • Assist parents in identifying and enhancing support networks and coping strategies
  • Implement the youth's Plan of Care on an ongoing basis
  • Participate in collaborative meetings with Behavioral Health Services staff and other agencies
  • Communicate parentโ€™s status on a regular basis
  • Produce effective documentation of every contact with parent or other members that provide significant support to youth
  • Ensure timely submission of notes according to policy
Qualifications
  • Minimum of a bachelorโ€™s degree in a human services field or a bachelorโ€™s degree in any field with two years of full-time experience working with family, children/youth or community service capacity
  • Must self-identify as a current or former consumer of mental health services
  • Must demonstrate a minimum of 6 months in self-directed recovery within the last year
  • Successful completion of parent support training and Behavioral Services of Louisiana Required Trainings
  • Complete Parent Support Supervisor Training

Job Type: Full-time