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Support Jobs in Rhode Island (NOW HIRING)

Easterseals

Direct Support Professional

Pawtucket, RI · On-site

$14.75 - $17.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

What You'll Do As a Direct Support Professional you will deliver a range of hands-on supports to assist individuals with achieving the goals outlined in their ISP and maximizing opportunities for ...

The Fedcap Group

Direct Support Professional

Pawtucket, RI · On-site

$14.75 - $17.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

What You'll Do As a Direct Support Professional you will deliver a range of hands-on supports to assist individuals with achieving the goals outlined in their ISP and maximizing opportunities for ...

The Fedcap Group

Direct Support Professional

Pawtucket, RI · On-site

$14.75 - $17.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

What You'll Do As a Direct Support Professional you will deliver a range of hands-on supports to assist individuals with achieving the goals outlined in their ISP and maximizing opportunities for ...

The Fedcap Group

Direct Support Professional

Pawtucket, RI · On-site

$14.50 - $17.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

What You'll Do As a Direct Support Professional you will deliver a range of hands-on supports to assist individuals with achieving the goals outlined in their ISP and maximizing opportunities for ...

Fedcap

Direct Support Professional

Pawtucket, RI · On-site

$14.50 - $17.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

What You'll Do As a Direct Support Professional you will deliver a range of hands-on supports to assist individuals with achieving the goals outlined in their ISP and maximizing opportunities for ...

The Fedcap Group

Direct Support Professional

Pawtucket, RI · On-site

$14.75 - $17.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

What You'll Do As a Direct Support Professional you will deliver a range of hands-on supports to assist individuals with achieving the goals outlined in their ISP and maximizing opportunities for ...

The Fedcap Group

Direct Support Professional

Pawtucket, RI

$14.75 - $17.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

What You'll Do As a Direct Support Professional you will deliver a range of hands-on supports to assist individuals with achieving the goals outlined in their ISP and maximizing opportunities for ...

The Fedcap Group

Direct Support Professional

Pawtucket, RI · On-site

$14.50 - $17.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

What You'll Do As a Direct Support Professional you will deliver a range of hands-on supports to assist individuals with achieving the goals outlined in their ISP and maximizing opportunities for ...

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Showing results 41-60

All JobsSupport JobsSupport Jobs in Rhode Island

Support information

See Rhode Island salary details

$11

$18

$25

How much do support jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for support in Rhode Island is $18.21, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.00 per hour, depending on experience, location, and employer.

What are some common challenges faced by support team members and how can they be addressed?

Support team members often encounter challenges such as managing high volumes of inquiries, handling difficult customers, and staying updated on product changes. To address these, it's important to develop strong communication and problem-solving skills, utilize knowledge bases efficiently, and collaborate closely with other teams like engineering or product management. Many organizations also offer training programs and regular team meetings to help support staff stay aligned and reduce burnout. Building resilience and leveraging available resources are key to thriving in this fast-paced environment.

What is the difference between Support vs Customer Service Representative?

AspectSupportCustomer Service Representative
Required CredentialsTechnical knowledge, certifications often preferredCommunication skills, sometimes certifications in customer service
Work EnvironmentTechnical settings, help desks, online supportCall centers, retail, online chat
Employer & Industry UsageIT, tech companies, software firmsRetail, telecom, service industries
Common Search & ComparisonTechnical support vs customer service

Support roles typically focus on resolving technical issues and require specialized knowledge, while Customer Service Representatives handle general customer inquiries and provide assistance through various communication channels. Both roles aim to enhance customer satisfaction but differ in technical complexity and work environment.

What are the key skills and qualifications needed to thrive as a support specialist, and why are they important?

To thrive as a Support Specialist, you need strong problem-solving abilities, technical knowledge relevant to the supported products or services, and typically a background in customer service or IT. Familiarity with ticketing systems like Zendesk or ServiceNow, CRM software, and sometimes certifications such as CompTIA A+ are often expected. Excellent communication, patience, and conflict-resolution skills help you deliver effective support and build customer trust. These skills ensure timely issue resolution, high customer satisfaction, and efficient collaboration within support teams.

What is a support?

A Support role typically involves assisting customers or clients by addressing their questions, concerns, or technical issues related to a company's products or services. Support professionals may communicate through various channels such as phone, email, chat, or in-person, aiming to resolve problems efficiently and ensure customer satisfaction. They often document interactions, escalate complex issues, and provide feedback to improve products or services. Support roles can be found in many industries, including technology, retail, healthcare, and finance.
What are the most commonly searched types of Support jobs in Rhode Island? The most popular types of Support jobs in Rhode Island are:
What cities in Rhode Island are hiring for Support jobs? Cities in Rhode Island with the most Support job openings:
Support jobs near you
Infographic showing various Support job openings in Rhode Island as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $37,871 per year, or $18.2 per hour.

Direct Support Professional

The Arc of Bristol County dba proAbility

Pascoag, RI • On-site

$20.50/hr

Full-time

Re-posted 18 days ago

Job description

Job ID # - 510
Position: Direct Support Professional
Department: RI Community Supports
Schedule: Tuesday - 10 am-3 pm, Wednesday - 10 am-3 pm, Thursday - 10 am-3 pm *hours can be flexible (15 Hrs./Wk.)
Pay Rate: $20.50

General Job Description
We are seeking a compassionate and dedicated Direct Support Professional to provide one-on-one support and care to individuals with developmental/intellectual disabilities (IDD) in community settings. As a Direct Support Professional, you will assist individuals in achieving personal goals, building independent living skills, enhancing social connections, and participating in community activities. Effective time management and communication skills are essential.
Qualifications
  • High school diploma or equivalent required; Associates or Bachelor's Degree in Human Services or related field/one year experience working with people with disabilities and their families preferred
  • At least 18 years of age
  • Possession of a valid driver's license, reliable transportation, and proof of valid insurance and car registration
  • Ability to successfully pass criminal background checks

Job Responsibilities
  • Provide one-on-one direct support and care to individuals with IDD in community settings
  • Utilize a person-centered approach to support individuals in developing and achieving their unique personal goals, which may include facilitating participation in community activities, building independent living skills, enhancing social connections, and achieving other goals important to the individual
  • Support individuals in building and maintaining social connections by facilitating opportunities for socialization with peers, family, and community members
  • Maintain regular communication with individuals, their families, and other support staff to ensure the continuity and quality of care provided
  • Accurately and thoroughly document all services provided in accordance with organizational policies and procedures
  • Create and maintain a community network through community mapping to identify and access resources that promote the individual's growth and development
  • Ability to provide compassionate care and support to individuals with IDD, while respecting their individuality and promoting their independence
  • Excellent communication and interpersonal skills, with the ability to work independently and as part of a team
  • Demonstrated ability to effectively manage time and prioritize tasks to ensure timely completion of responsibilities
  • Complete all program required training
  • Provide personal care, including all ADLs, to ensure individuals' well-being and comfort.
  • Perform any other job-related duties as assigned by Supervisor or Director

If you are committed to providing high-quality, person-centered care and support to individuals with IDD in community settings, utilizing a person-centered approach to help individuals achieve their unique personal goals, as well as supporting them in building and maintaining social connections through community mapping, and you meet the qualifications listed above, we encourage you to apply for this rewarding position.
Employment compliance with the Americans with Disabilities Act
The physical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is regularly required to use hands in order to handle or feel objects, tools and controls; reach with hands or arms, stoop, kneel, talk, and hear. The employee is required to stand, walk, sit, and occasionally be required to lift/transfer up to 50/70 lbs. alone or occasionally up to 200lbs with the assistance of other staff. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

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