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Support Jobs in Providence, RI (NOW HIRING)

Level99 Entertainment

Support

Providence, RI

$16.25 - $21.50/hr

OVERVIEW The Support/Expeditor is organized, detail oriented, and energetic, with a connection to both the Back of House team and Front of House team. Using our TOAST KDS expo screen, you will ...

New

Level99 Entertainment

Support

Providence, RI · On-site

$16.25 - $21.50/hr

OVERVIEW The Support/Expeditor is organized, detail oriented, and energetic, with a connection to both the Back of House team and Front of House team. Using our TOAST KDS expo screen, you will ...

New

Level99 Entertainment

Support

Providence, RI · On-site

$16.25 - $21.50/hr

OVERVIEW The Support/Expeditor is organized, detail oriented, and energetic, with a connection to both the Back of House team and Front of House team. Using our TOAST KDS expo screen, you will ...

New

Candela Cucina

Support

New Bedford, MA · On-site

DESCRIPTION As a member of our Support team, you will create memorable guest experiences by ensuring guests and servers have everything they need throughout service. You will be a member of a ...

Candela Cucina

Support

New Bedford, MA

$6.75/hr

As a member of our Support team, you will create memorable guest experiences by ensuring guests and servers have everything they need throughout service. You will be a member of a cohesive team that ...

Tory Burch

Support Associate

Wrentham, MA · On-site

$18.75 - $24.25/hr

You are a flexible individual who is comfortable multi-tasking in a fast-paced environment with constantly changing priorities, supporting front of the house and back of the house operations. You're ...

Tory Burch

Support Associate

Wrentham, MA · On-site

$18.75 - $24.25/hr

You are a flexible individual who is comfortable multi-tasking in a fast-paced environment with constantly changing priorities, supporting front of the house and back of the house operations. You're ...

Tory Burch LLC

Support Associate

Wrentham, MA · On-site

$18.75 - $24.25/hr

You are a flexible individual who is comfortable multi-tasking in a fast-paced environment with constantly changing priorities, supporting front of the house and back of the house operations. You're ...

Tory Burch LLC

Support Associate

Wrentham, MA · On-site

$18.75 - $24.25/hr

You are a flexible individual who is comfortable multi-tasking in a fast-paced environment with constantly changing priorities, supporting front of the house and back of the house operations. You're ...

Home Depot

Store Support

North Kingstown, RI · On-site

$14.50 - $18.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

North Dartmouth, MA · On-site

$16.50 - $18.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Mansfield, MA · On-site

$17.50 - $19.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Coventry, RI · On-site

$17 - $19/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Bridgewater, MA · On-site

$15.75 - $19.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Johnston, RI · On-site

$17 - $19/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

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All JobsSupport JobsSupport Jobs in Providence, RI

Support information

See Providence, RI salary details

$11

$18

$26

How much do support jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for support in Providence, RI is $18.78, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $20.62 per hour, depending on experience, location, and employer.

What are some common challenges faced by support team members and how can they be addressed?

Support team members often encounter challenges such as managing high volumes of inquiries, handling difficult customers, and staying updated on product changes. To address these, it's important to develop strong communication and problem-solving skills, utilize knowledge bases efficiently, and collaborate closely with other teams like engineering or product management. Many organizations also offer training programs and regular team meetings to help support staff stay aligned and reduce burnout. Building resilience and leveraging available resources are key to thriving in this fast-paced environment.

What is the difference between Support vs Customer Service Representative?

AspectSupportCustomer Service Representative
Required CredentialsTechnical knowledge, certifications often preferredCommunication skills, sometimes certifications in customer service
Work EnvironmentTechnical settings, help desks, online supportCall centers, retail, online chat
Employer & Industry UsageIT, tech companies, software firmsRetail, telecom, service industries
Common Search & ComparisonTechnical support vs customer service

Support roles typically focus on resolving technical issues and require specialized knowledge, while Customer Service Representatives handle general customer inquiries and provide assistance through various communication channels. Both roles aim to enhance customer satisfaction but differ in technical complexity and work environment.

What are the key skills and qualifications needed to thrive as a support specialist, and why are they important?

To thrive as a Support Specialist, you need strong problem-solving abilities, technical knowledge relevant to the supported products or services, and typically a background in customer service or IT. Familiarity with ticketing systems like Zendesk or ServiceNow, CRM software, and sometimes certifications such as CompTIA A+ are often expected. Excellent communication, patience, and conflict-resolution skills help you deliver effective support and build customer trust. These skills ensure timely issue resolution, high customer satisfaction, and efficient collaboration within support teams.

What is a support?

A Support role typically involves assisting customers or clients by addressing their questions, concerns, or technical issues related to a company's products or services. Support professionals may communicate through various channels such as phone, email, chat, or in-person, aiming to resolve problems efficiently and ensure customer satisfaction. They often document interactions, escalate complex issues, and provide feedback to improve products or services. Support roles can be found in many industries, including technology, retail, healthcare, and finance.

What are the most commonly searched types of Support jobs in Providence, RI?

The most popular types of Support jobs in Providence, RI are:

Support jobs near you
Infographic showing various Support job openings in Providence, RI as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $39,067 per year, or $18.8 per hour.

Support

Level99 Entertainment

Providence, RI

$16.25 - $21.50/hr

Full-time

Posted 3 days ago

New

Job description

WHO WE ARE
 

Level99 is a sprawling playground designed for adults with over 50 life-sized mini-games where Players dodge axes, crack puzzles, and outsmart real-world challenges. Each game lasts about 1–4 minutes and is built for 2–6 people to play together. One ticket to Level99 unlocks access to all of our games including Challenge Rooms, Player-vs-Player duels, and an art scavenger hunt. We save your progress each time you play so you can earn rewards and climb our coveted leaderboard.

Alongside the games, Level99 offers a full-service bar and award-winning restaurant – featuring scratch-cooking, local craft beers, handmade cocktails, and a variety of event spaces. Level99 has locations in Natick, MA, Providence, RI, Tysons, VA, and is opening in West Hartford, CT, Disney Springs, FL, King of Prussia, PA, Paramus, NJ, and Raleigh, NC. Level99 is backed by Act III Holdings, led by Panera founder Ron Shaich, and we have a talented team that has worked on successful entertainment projects ranging from 5 Wits to Walt Disney Imagineering. Visit www.level99.com for more details. 

 

OVERVIEW
The Support/Expeditor is organized, detail oriented, and energetic, with a connection to both the Back of House team and Front of House team. Using our TOAST KDS expo screen, you will successfully review orders for BOTH of our high-volume service areas, takeout orders and delivery orders. You will be an instrumental part of making sure all orders are complete, correct and in line with Night Shift Providence's standards for quality in both flavor and presentation. The ideal candidate for this position possesses strong attention to detail and thrives in a fast paced, stimulating environment. Expo will also run food, clear tables and help with sauces, tray building, and other key components of our "craft better" food program.
 
The description below is for the Support/Expeditor position, but everyone works side by side. We believe in cross-training for all positions and flexibility and communication is key to success within the role.
 
 
RESPONSIBILITIES
  • Review and understand all guest orders, including in-restaurant dining, takeout and delivery
  • Distinguish between our guest facing counter pickup window and Taproom orders, expediting accordingly
  • Receive, check and pack all guest takeout orders
  • Keep a close eye on quality, consistency, and ticket times
  • Communicate effectively to both front of house and back of house teams
  • Keep all materials for takeout/delivery and dining organized, including plates, bags, boxes & labels
  • Build a knowledge of all food menus and established standards, striving for consistency in both flavor and presentation
  • Replenish sauces, ramekins, and specific containers designated to specific service areas
  • Direct and assist food runners in delivering food
  • Other tasks, as assigned
MUST-HAVE SKILLS
  • Weekend availability is a MUST
  • Organized, thorough, and precise
  • Has stamina and loves a high-energy environment
  • Communicates well, preferably in both English and Spanish
  • Analytical and systematic in their thinking
  • Maintains composure under pressure
  • Passion for hospitality
  • Understanding of ticket times and kitchen metrics
  • Previous BOH management or line experience
  • FOH management experience a plus
  • Must be 18 or older
  • A positive, joyful, upbeat and energetic attitude – leading by example
While we don’t expect a candidate to have deep experience in all of the above, we’re looking for someone with the passion and capability to learn quickly in the areas that are new!
 
YOU MIGHT BE A FIT ON THE LEVEL99 TEAM IF YOU…
  • Like to laugh, would be described as a "low maintenance, low drama" person, have a tendency to have a bit of fun while you work
  • Have a high tolerance for ambiguity, like to go fast, and are excited to learn on the job
  • Are just a little bit obsessive about getting the details right the first time
  • Have a high energy personality, the kind of person who is typically smiling, and likes to "get it done now"
 
Level99 is an E-Verify employer.