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Support Jobs in Ontario (NOW HIRING)

ABL Employment

Admin Support

Mississauga, ON

CA$21/hr

Full-time position available in Mississauga doing admin support. Our client is a leader in the steel and technology industry. Duties include quoting, invoicing, filing, attending to visitors as ...

Mlse

Support, RSBG

Toronto, ON

CA$18.42/hr

Powered by Passion. United by Purpose. Build for Impact. At Maple Leaf Sports & Entertainment Partnership (MLSE), we exist to deliver the ultimate fan experience by lifting trophies, spirits, and ...

Pathways to Independence

FTT Support Worker

Belleville, ON · On-site

CA$23.08 - CA$24.46/hr

FTT Support Worker (up to 12 months) Location: Burnham Search Area: Open Wage Rate: $23.08 - 24.46 per hour (note: the above hourly rate includes negotiated rate and permanent compensation ...

Cayenta

(Remote) Support Analyst

Oakville, ON · Remote

At Cayenta, our Support Analysts play a critical role in helping customers resolve system issues and keep their operations running smoothly. In this role, you will manage and resolve support tickets ...

Cayenta

(Remote) Support Analyst

Mississauga, ON · Remote

At Cayenta, our Support Analysts play a critical role in helping customers resolve system issues and keep their operations running smoothly. In this role, you will manage and resolve support tickets ...

KeyData Cyber

CyberArk Support Engineer

Toronto, ON · Remote

In this role, you will provide Level 2 and Level 3 support for enterprise CyberArk environments while taking ownership of critical customer incidents. You will troubleshoot complex technical issues ...

Cayenta

(Remote) Support Analyst

Ottawa, ON · Remote

At Cayenta, Support is about solving problems, building knowledge, and continuously improving how we serve our customers. As a Support Analyst, you'll investigate complex application issues ...

Cayenta

(Remote) Support Analyst

Toronto, ON · Remote

At Cayenta, our Support Analysts play a critical role in helping customers resolve system issues and keep their operations running smoothly. In this role, you will manage and resolve support tickets ...

Extendicare

Clinical Support Clerk

Port Hope, ON · On-site

Administrative Support * Perform general clerical duties, including filing, document preparation, faxing, and report generation. * Communicate pertinent information to staff, residents, visitors, and ...

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Showing results 21-40

All JobsSupport JobsSupport Jobs in Ontario

Support information

What is a support?

A Support role typically involves assisting customers or clients by addressing their questions, concerns, or technical issues related to a company's products or services. Support professionals may communicate through various channels such as phone, email, chat, or in-person, aiming to resolve problems efficiently and ensure customer satisfaction. They often document interactions, escalate complex issues, and provide feedback to improve products or services. Support roles can be found in many industries, including technology, retail, healthcare, and finance.

What are the key skills and qualifications needed to thrive as a support specialist, and why are they important?

To thrive as a Support Specialist, you need strong problem-solving abilities, technical knowledge relevant to the supported products or services, and typically a background in customer service or IT. Familiarity with ticketing systems like Zendesk or ServiceNow, CRM software, and sometimes certifications such as CompTIA A+ are often expected. Excellent communication, patience, and conflict-resolution skills help you deliver effective support and build customer trust. These skills ensure timely issue resolution, high customer satisfaction, and efficient collaboration within support teams.

What are some common challenges faced by support team members and how can they be addressed?

Support team members often encounter challenges such as managing high volumes of inquiries, handling difficult customers, and staying updated on product changes. To address these, it's important to develop strong communication and problem-solving skills, utilize knowledge bases efficiently, and collaborate closely with other teams like engineering or product management. Many organizations also offer training programs and regular team meetings to help support staff stay aligned and reduce burnout. Building resilience and leveraging available resources are key to thriving in this fast-paced environment.

What is the difference between Support vs Customer Service Representative?

AspectSupportCustomer Service Representative
Required CredentialsTechnical knowledge, certifications often preferredCommunication skills, sometimes certifications in customer service
Work EnvironmentTechnical settings, help desks, online supportCall centers, retail, online chat
Employer & Industry UsageIT, tech companies, software firmsRetail, telecom, service industries
Common Search & ComparisonTechnical support vs customer service

Support roles typically focus on resolving technical issues and require specialized knowledge, while Customer Service Representatives handle general customer inquiries and provide assistance through various communication channels. Both roles aim to enhance customer satisfaction but differ in technical complexity and work environment.

What are the most commonly searched types of Support jobs in Ontario?

The most popular types of Support jobs in Ontario are:

Support jobs near you
Infographic showing various Support job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Client Support Team - Residential Cleaning/Support Worker

John Howard Society of Thunder Bay

Thunder Bay, ON • On-site

CA$18.35/hr

Other

Re-posted 28 days ago

Job description

Client Support Worker – Job Posting

Client Support Team

The John Howard Society of Thunder Bay is seeking individuals looking to gain experience and/or supplement to their current employment, to join the Client Support Team as casual.

JHS provides 24/7 oversight and support offering transitional housing services to clients who are at risk, or currently involved in the Criminal Justice System. 

As part of the Client Support Team, staff are trained to follow protocols and procedures of each residency program providing services to residents.

Casual staff are not guaranteed regularly (weekly) scheduled hours; shifts will be offered to provide coverage as needed.

This shift schedule operates 7 days per week and 4 hours daily from 7:30 pm to 11:30 pm.

Casual staff will have opportunities for professional development through ongoing training (with compensation).

Organization meetings and Team meetings welcome casual staff to attend (with compensation).

Position Summary:

  • This position will be responsible for the daily cleaning and sanitization of the JHS residence to meet required standards
  • This position will be responsible for completing daily tasks which are listed for each shift
  • This position may also be responsible for assisting residents as needed
  • This position may also be responsible for assisting and taking direction from Client Support Staff working the Primary Role
  • This position may also be responsible for providing recreational activities for residents

Position Duties & Tasks:

  • Aid residents in their development of life skills for independent living through role modelling skills, assistance with meal preparation, guidance and support with chores
  • Provide engagement and support to residents through offering recreational activities 
  • Follow and ensure completion of procedures and protocols to ensure safety and security of residence(s)
  • Complete tasks that assist the operation of the residence(s) and adherence to legislative requirements

Education & Experience:

  • Previous experience working in a housekeeping role.
  • Experience working with individuals considered vulnerable or from marginalized populations (i.e.: Homelessness, Mental Health, Addictions, Youth, Women, LGBTQ2STT, Indigenous, Racialized) 
  • Previous experience working within social services is an asset
  • Previous experience within customer service is an asset

Skills & Expectations

  • Ability to effectively communicate and contribute to a positive work environment 
  • Ability to follow direction/instruction, protocols, and procedures 
  • Ability to work with individuals from diverse backgrounds
  • Must complete training and professional development as required
  • Must complete enhanced security clearance requirements

Position Details

Compensation: $18.35/hour

Minimum Experience: Entry-Level

Employment Type: Casual

                               ***We thank all applicants for their interest. Only those selected for an interview will be contacted.***