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Support Jobs in Delaware (NOW HIRING)

We're looking for a Direct Support Supervisor to join our team! By joining Mosaic, you become part of a global mission advocating for people with complex needs and providing opportunities for them to ...

The Route Support Specialist (RSS) core responsibility is to professionally "fill in" for RSR's on vacation, RSR "call outs," and open routes as well as support the team. The RSS is responsible for ...

The Route Support Specialist (RSS) core responsibility is to professionally "fill in" for RSR's on vacation, RSR "call outs," and open routes as well as support the team. The RSS is responsible for ...

Support Associate - Soma

Rehoboth Beach, DE · On-site

$16.50 - $21.25/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Support Associate - Chico's

Rehoboth Beach, DE

$16.50 - $21.25/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Support Associate - Soma

Rehoboth Beach, DE

$16.50 - $21.25/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

$16.50 - $21.50/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Trade Support, Associate

Newark, DE

$16.75 - $21.75/hr

Join us and be part of a company that supports your professional journey and offers exciting challenges. As a Trading Services Associate ll within JPMorganChase, you will play a pivotal role in the ...

Trade Support, Associate

Newark, DE

$16.75 - $21.75/hr

Join us and be part of a company that supports your professional journey and offers exciting challenges. As a Trading Services Associate ll within JPMorganChase, you will play a pivotal role in the ...

Trade Support, Associate

Newark, DE · On-site

$16.75 - $21.75/hr

Join us and be part of a company that supports your professional journey and offers exciting challenges. As a Trading Services Associate ll within JPMorganChase, you will play a pivotal role in the ...

Your Responsibilities Searching for an energetic operational support professional who enjoys wearing multiple hats to manage our busy branch office! If you are a reliable, well-organized person who ...

Marketing Support- 300 AmeriCorps Members support Delaware-based nonprofits by providing hands-on, one-on-one marketing and outreach assistance that builds organizational capacity and strengthens ...

Your Responsibilities Searching for an energetic operational support professional who enjoys wearing multiple hats to manage our busy branch office! If you are a reliable, well-organized person who ...

Customer Support Specialist

Wilmington, DE

$17.50 - $23.50/hr

Customer Support Specialist As a Customer Support Specialist, you will deliver industry-leading support and be a champion for customer happiness. Providing an amazing customer experience is one of ...

Operation Support Specialist

Dover, DE · On-site

$13 - $30/hr

Your Responsibilities Searching for an energetic operational support professional who enjoys wearing multiple hats to manage our busy branch office! If you are a reliable, well-organized person who ...

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Showing results 1-20

Support information

See Delaware salary details

$11

$18

$26

How much do support jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for support in Delaware is $18.61, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What are some common challenges faced by Support team members and how can they be addressed?

Support team members often encounter challenges such as managing high volumes of inquiries, handling difficult customers, and staying updated on product changes. To address these, it's important to develop strong communication and problem-solving skills, utilize knowledge bases efficiently, and collaborate closely with other teams like engineering or product management. Many organizations also offer training programs and regular team meetings to help support staff stay aligned and reduce burnout. Building resilience and leveraging available resources are key to thriving in this fast-paced environment.

What is the difference between Support vs Customer Service Representative?

AspectSupportCustomer Service Representative
Required CredentialsTechnical knowledge, certifications often preferredCommunication skills, sometimes certifications in customer service
Work EnvironmentTechnical settings, help desks, online supportCall centers, retail, online chat
Employer & Industry UsageIT, tech companies, software firmsRetail, telecom, service industries
Common Search & ComparisonTechnical support vs customer service

Support roles typically focus on resolving technical issues and require specialized knowledge, while Customer Service Representatives handle general customer inquiries and provide assistance through various communication channels. Both roles aim to enhance customer satisfaction but differ in technical complexity and work environment.

What are the key skills and qualifications needed to thrive as a Support Specialist, and why are they important?

To thrive as a Support Specialist, you need strong problem-solving abilities, technical knowledge relevant to the supported products or services, and typically a background in customer service or IT. Familiarity with ticketing systems like Zendesk or ServiceNow, CRM software, and sometimes certifications such as CompTIA A+ are often expected. Excellent communication, patience, and conflict-resolution skills help you deliver effective support and build customer trust. These skills ensure timely issue resolution, high customer satisfaction, and efficient collaboration within support teams.

What is a Support role?

A Support role typically involves assisting customers or clients by addressing their questions, concerns, or technical issues related to a company's products or services. Support professionals may communicate through various channels such as phone, email, chat, or in-person, aiming to resolve problems efficiently and ensure customer satisfaction. They often document interactions, escalate complex issues, and provide feedback to improve products or services. Support roles can be found in many industries, including technology, retail, healthcare, and finance.
What are the most commonly searched types of Support jobs in Delaware? The most popular types of Support jobs in Delaware are:
What cities in Delaware are hiring for Support jobs? Cities in Delaware with the most Support job openings:
Infographic showing various Support job openings in Delaware as of May 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,704 per year, or $18.6 per hour.

Direct Support Supervisor

Mosaic

Newark, DE

$54K/yr

Other

Medical, PTO

Posted 24 days ago


Job description

Base Salary: $54,412 If making a positive impact in the lives of others is a constant on your to-do list -- you'll LOVE working with a team that puts people first.

We're looking for a Direct Support Supervisor to join our team!

By joining Mosaic, you become part of a global mission advocating for people with complex needs and providing opportunities for them to enjoy a full life.

As a Direct Support Supervisor, you'll coordinate and manage program operations to ensure regulatory compliance. Responsibilities include hiring, training, scheduling staff, coordinating activities and appointments, and maintaining detailed records for the individuals served.

Who will love this job:

A leader and a coach - who cares about the success of your team and the individuals they serve

A trusted ally - your sound judgment inspires confidence in others, helping them move towards and accomplish team goals

A collaborator - you naturally draw people together while remaining calm and focused even in emotionally charged situations

A skilled planner - you are adept at finding the best route moving forward while encouraging others to keep their eyes on the positive

What you'll do:

  • Facilitate the integration of individuals into the community by accompanying them to recreational and social activities
  • Monitor the comfort and safety of individuals by ensuring the living environments and program activities are in compliance with safety and regulatory requirements
  • Intervene when aggressive and/or inappropriate behavior occurs to implement behavior plans and strategies
  • Provide on-call support to staff during emergencies and locate staff to fill shifts when necessary

Schedule: Generally day hours Monday-Friday/some nights/some weekends/some on call responsibilities

Commitment to Mosaic Values:

At Mosaic, we believe in creating a workplace where everyone has the chance to contribute and succeed. This commitment is not just a policy, it's the way we work. It's good for the workforce, it's good for Mosaic, and it's the right thing to do.

Ideally you have:

  • A passion to serve others
  • Strong attention to detail and an even stronger desire to serve others in a team environment
  • A love of operations and creating seamless, efficient environments
  • Excellent time management skills and the ability to juggle multiple responsibilities while communicating honestly about your timelines, challenges and questions.
  • Ability to adapt as needed in a growing environment
  • Associate's Degree in a related field
  • One year experience in a related field
  • Certification in CPR or willingness to obtain
  • Certification in medication administration or willingness to obtain

Extras we think you'll love:

  • Daily Pay
  • Health Insurance
  • Competitive Pay
  • Professional & Personal Development Opportunities
  • Tuition Reimbursement
  • Paid Time Off (you earn it from day 1!)