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Support Team Member Jobs (NOW HIRING)

Support - Team Member

Boston, MA · On-site

$13.25 - $17/hr

Following your training here's what you can expect as a bartaco support team member: * Delivering drink and beverage orders promptly and accurately * Ensuring food orders are efficiently and ...

S. We believe customer service is our most important product Everyone in our company started as a support team member and elevated to complex and rewarding positions. We believe the two most ...

Following your training here's what you can expect as a bartaco support team member: * Delivering drink and beverage orders promptly and accurately * Ensuring food orders are efficiently and ...

Everyone in our company started as a support team member and elevated to complex and rewarding positions. We believe the two most important assets candidates can have are commitment to customer care ...

Jump in wherever needed to support the team * Make guests feel welcome and happy Who you are: * Proud of your work and love being part of a team * Positive, friendly, and all about great vibes * Open ...

Support - Team Member

Charleston, SC · On-site

$11.50 - $14.75/hr

Jump in wherever needed to support the team * Make guests feel welcome and happy Who you are: * Proud of your work and love being part of a team * Positive, friendly, and all about great vibes * Open ...

Jump in wherever needed to support the team * Make guests feel welcome and happy Who you are: * Proud of your work and love being part of a team * Positive, friendly, and all about great vibes * Open ...

Support - Team Member

Ashburn, VA · On-site

$12.50 - $16/hr

Jump in wherever needed to support the team * Make guests feel welcome and happy Who you are: * Proud of your work and love being part of a team * Positive, friendly, and all about great vibes * Open ...

Support - Team Member

Miami, FL · On-site

$10.98/hr

Jump in wherever needed to support the team * Make guests feel welcome and happy Who you are: * Proud of your work and love being part of a team * Positive, friendly, and all about great vibes * Open ...

Jump in wherever needed to support the team * Make guests feel welcome and happy Who you are: * Proud of your work and love being part of a team * Positive, friendly, and all about great vibes * Open ...

Jump in wherever needed to support the team * Make guests feel welcome and happy Who you are: * Proud of your work and love being part of a team * Positive, friendly, and all about great vibes * Open ...

Jump in wherever needed to support the team * Make guests feel welcome and happy Who you are: * Proud of your work and love being part of a team * Positive, friendly, and all about great vibes * Open ...

Support - Team Member

Miami, FL · On-site

$10.98/hr

Jump in wherever needed to support the team * Make guests feel welcome and happy Who you are: * Proud of your work and love being part of a team * Positive, friendly, and all about great vibes * Open ...

Jump in wherever needed to support the team * Make guests feel welcome and happy Who you are: * Proud of your work and love being part of a team * Positive, friendly, and all about great vibes * Open ...

New

Jump in wherever needed to support the team * Make guests feel welcome and happy Who you are: * Proud of your work and love being part of a team * Positive, friendly, and all about great vibes * Open ...

Jump in wherever needed to support the team * Make guests feel welcome and happy Who you are: * Proud of your work and love being part of a team * Positive, friendly, and all about great vibes * Open ...

Support - Team Member

Hartford, CT · On-site

$12.50 - $16/hr

Jump in wherever needed to support the team * Make guests feel welcome and happy Who you are: * Proud of your work and love being part of a team * Positive, friendly, and all about great vibes * Open ...

Support - Team Member

Tampa, FL · On-site

$10.98/hr

Jump in wherever needed to support the team * Make guests feel welcome and happy Who you are: * Proud of your work and love being part of a team * Positive, friendly, and all about great vibes * Open ...

Jump in wherever needed to support the team * Make guests feel welcome and happy Who you are: * Proud of your work and love being part of a team * Positive, friendly, and all about great vibes * Open ...

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Showing results 1-20

Support TEAM Member information

See salary details

$8

$13

$17

How much do support team member jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for support team member in the United States is $13.42, according to ZipRecruiter salary data. Most workers in this role earn between $11.78 and $15.14 per hour, depending on experience, location, and employer.

What is a support team member?

Support Team Members are professionals who assist customers or clients by addressing their inquiries, resolving issues, and providing information about products or services. They typically work in customer service departments across various industries and may interact with customers via phone, email, chat, or in person. Their main goal is to ensure customer satisfaction by delivering timely and effective support. Support Team Members also document interactions, follow company protocols, and escalate complex issues to higher-level staff when necessary.

What are the key skills and qualifications needed to thrive as a support team member?

To thrive as a Support Team Member, you generally need strong problem-solving abilities, customer service skills, and familiarity with company products or services, often supported by a high school diploma or equivalent. Proficiency with help desk software, ticketing systems, and basic office applications is typically required. Excellent communication, patience, and teamwork are standout soft skills in this role. These competencies are crucial for delivering efficient, empathetic support that maintains customer satisfaction and upholds the company's reputation.

How does a support team member typically collaborate with other departments to resolve customer issues?

Support Team Members often act as a bridge between customers and various internal departments such as technical, billing, or product teams. When resolving complex issues, they may need to coordinate with these teams to gather information, escalate cases, or ensure that solutions are accurately implemented. Effective communication and timely follow-ups are essential to providing a seamless customer experience. This collaborative approach not only helps resolve issues efficiently but also offers Support Team Members valuable insight into different facets of the organization.

What is the difference between Support Team Member vs Customer Service Representative?

AspectSupport Team MemberCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; technical skills may be preferredHigh school diploma; communication skills emphasized
Work EnvironmentCall centers, help desks, online support platformsCall centers, retail, online chat support
Employer & Industry UsageTech companies, service providers, retailRetail, telecom, e-commerce
Common Search & ComparisonSupport Team Member vs Customer Service Representative

Support Team Members and Customer Service Representatives often perform similar roles in assisting customers. Support Team Members typically handle technical issues and product support, while Customer Service Representatives focus on general inquiries and service issues. Both roles require strong communication skills and are vital in customer satisfaction, but they differ slightly in technical expertise and scope of support.

Is support team member a stressful job?

Support team members often handle customer inquiries and resolve issues, which can be stressful during high call volumes or difficult interactions. The job requires strong communication skills and patience, and stress levels can vary depending on workload and work environment.

What cities are hiring for Support Team Member jobs?

Cities with the most Support Team Member job openings:

Who are the top companies hiring for Support Team Member jobs?

The top employers for Support Team Member jobs are:

What are popular job titles related to Support Team Member jobs?

For Support Team Member jobs, the most frequently searched job titles are:

Infographic showing various Support Team Member job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $27,917 per year, or $13.4 per hour.

Support - Team Member

bartaco

Boston, MA • On-site

$13.25 - $17/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago


Bartaco rating

6.0

Company rating: 6.0 out of 10

Based on 6 frontline employees who took The Breakroom Quiz


Job description

Job Type
Full-time, Part-time
Description
At bartaco, food is our passion. But people are our purpose.
We invest in our team because our people are at the heart of what we do. We're committed to creating an atmosphere where team members can learn, develop, and succeed every day. Whether you aspire to excel in a leadership, hospitality, or culinary role, bartaco is an environment that fosters growth and helps you achieve your goals.
At bartaco, we're guest-obsessed. Our mission is to create memorable moments for every guest, every time. It's who we are.
We are looking for team members to create the bartaco experience and who live and breathe our touchstones. Our culture is defined by these values and guides how we work together to create the most incredible experiences for our guests.
  • Pride: You take pride in your work and in contributing to something special.
  • Good People: You value teamwork, treat others with kindness, and build trust with those around you.
  • Positively Intolerant: You hold yourself and your team accountable for delivering quality and consistency because our guests deserve nothing less.
  • Introspective: You're always looking to grow and improve, taking feedback as an opportunity to get better.
  • Transparent: You communicate openly and honestly, fostering a culture of trust and collaboration.
  • We Have Fun and Make People Happy: You bring energy, warmth, and a genuine smile, knowing that your positivity can brighten someone's day.

No experience? Entry level? No worries! We'll teach you everything you need to know and set you up for success.
Our support team members make all the magic of the bartaco dining experience possible.
As an essential part of our team, support team members play a versatile, multi-functional role that adapts to the needs of each shift, directly shaping the guest experience and ensuring a smooth, memorable visit. In this dynamic position, you'll work collaboratively to support the servers and overall restaurant operation, taking on various responsibilities such as timely food and drink delivery and maintaining a clean, organized environment.
Following your training here's what you can expect as a bartaco support team member:
  • Delivering drink and beverage orders promptly and accurately
  • Ensuring food orders are efficiently and accurately delivered to guests
  • Clear and reset tables to keep the dining area clean and welcoming
  • Maintain a tidy dining room, adjust seating, and keep tables guest-ready
  • Greet guests, provide menus, and ensure smooth seating
  • Engaging with guests by interacting and offering assistance to enhance their experience
  • Supporting takeout and to-go orders
  • Adapt to shift needs, support servers, and perform side work as required
  • Being a team member means being a team player with a positive attitude and a readiness to jump into any role that supports the team and elevates the guest experience. If you enjoy working in a fast-paced, collaborative environment where no two days are the same, this role is for you!

Perks, Benefits + Rewards, just for you:
  • A fun work environment!
  • Career development and advancement opportunities
  • Competitive pay
  • Meal discounts when dining at bartaco
  • Paid vacation time
  • Gym and fitness center discounts
  • Opportunity to learn multiple languages/language education
  • Discounted virtual pet care
  • Student loan assistance
  • Medical, dental, and vision insurance
  • Mental Health and holistic wellness support
  • 401K enrollment and matching

Requirements
Physical Requirements:
  • Bringing an energetic hustle and positive attitude to every shift
  • Lift and carry items up to 25 pounds
  • Walk and stand throughout shifts; remain at assigned stations during busy periods
  • Perform tasks requiring continuous movement, such as reaching, bending, and carrying trays
  • Must meet the legal drinking age to serve alcoholic beverages (per state law)

Knowledge and Skills:
  • Strong communication and customer service skills
  • Willingness to learn and collaborate with others
  • Basic math, reading, and computer skills (POS systems)
  • Knowledge of beverages (alcoholic and non-alcoholic) and food specifications
  • Familiarity with workplace safety and restaurant equipment operation

Licenses and Certifications: The specific licenses and certifications required may vary depending on the location and local laws. However, some common certifications for bartenders include:
ETIPS (or similar alcohol training program): Required in markets such as Connecticut, New York, Massachusetts, Virginia, Florida, and Georgia to ensure responsible alcohol service.
A.B.C. Certification: Required in the Tennessee market to comply with specific state or city laws governing alcohol service.
It's important to note that the required licenses and certifications can vary depending on the jurisdiction.
Salary Description
Pay: $6.75 per hour (This position earns tips)

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