ZipRecruiter

Log In

1

Support Operations Supervisor Jobs (NOW HIRING)

Emory Healthcare

Operations Supervisor

Atlanta, GA · On-site

$65 - $85/hr

This role provides supervision and operational support for non-clinical staff and ensures that ... The Operations Supervisor collaborates with physicians, clinic leadership, and administrative teams ...

Emory Healthcare

Operations Supervisor

Atlanta, GA · On-site

This role provides supervision and operational support for non-clinical staff and ensures that ... The Operations Supervisor collaborates with physicians, clinic leadership, and administrative teams ...

Emory Healthcare

Operations Supervisor

Atlanta, GA

This role provides supervision and operational support for non-clinical staff and ensures that ... The Operations Supervisor collaborates with physicians, clinic leadership, and administrative teams ...

Western Midstream

Operations Supervisor

Midland, TX · On-site

... teams to support operational goals. * Lead initial response to operational upsets, abnormal ... supervisory or lead role. * Strong leadership and people-development skills, with the ability to ...

Emory Healthcare

Operations Supervisor

Atlanta, GA

$26.60 - $32.41/hr

This role provides supervision and operational support for non-clinical staff and ensures that ... The Operations Supervisor collaborates with physicians, clinic leadership, and administrative teams ...

Saige Partners

Operations Supervisor

De Witt, IA · On-site

$80K - $90K/yr

Position: Operations Supervisor (DeWitt, IA) Job Overview: The company is seeking an Operations ... Support employee development and encourage continuous learning and growth. Safety & Compliance ...

Three Point Solutions

Operations Supervisor

East Moline, IL · On-site

$38 - $41/hr

Operations Supervisor Client: Heavy Machine Manufacturing Company Location: East Moline, IL 61244 ... Support maintenance planning and maximize equipment uptime * Lead continuous improvement and safety ...

Paraco Gas Corp

Operations Supervisor

Brooklyn, NY · On-site

$90 - $110/hr

Operations Supervisor Full Time Saugerties Rt 32, NY, Saugerties, NY, US 3 days ago Requisition ID ... Customer Support: Assist with customer deliveries, service work, and installations when needed to ...

SECURE

Operations Supervisor

Stanley, ND

The team at our Stanley Waste Processing Facility is committed to working safely, supporting one another, and delivering exceptional service to our customers. As the Operations Supervisor, you'll ...

KW Property Management & Consulting

NY · On-site

$55 - $75/hr

As the key employee liaisons between the client and KWPM services & internal support staff, the Operations Supervisor must perform the job duties with a view toward projecting a professional and ...

previous pagenext page

Showing results 21-40

All JobsBusiness JobsCustomer Service JobsCustomer Service Manager JobsSupport Operations Supervisor Jobs

Support Operations Supervisor information

See salary details

$28K

$73.2K

$119K

How much do support operations supervisor jobs pay per year?

As of Sep 6, 2026, the average yearly pay for support operations supervisor in the United States is $73,186.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,500.00 and $91,500.00 per year, depending on experience, location, and employer.

What does a support operations supervisor do?

A Support Operations Supervisor oversees the day-to-day activities of a customer support or service team, ensuring efficient operations and high-quality customer interactions. They are responsible for managing staff, monitoring performance metrics, implementing process improvements, and resolving escalated issues. Their goal is to enhance customer satisfaction while maintaining productivity and compliance with company policies. Typically, they also coordinate training and collaborate with other departments to optimize support workflows.

What are the key skills and qualifications needed to thrive as a support operations supervisor, and why are they important?

To thrive as a Support Operations Supervisor, you need strong leadership abilities, problem-solving skills, and experience in customer support or service management, often supported by a bachelor's degree or equivalent experience. Familiarity with CRM platforms like Zendesk or Salesforce, workforce management tools, and reporting systems is typically required. Excellent communication, conflict resolution, and organizational skills help you motivate teams and manage challenging situations. These abilities are crucial for ensuring efficient support operations, maintaining high customer satisfaction, and driving team performance.

What are some common challenges support operations supervisors face in balancing team performance and customer satisfaction?

Support Operations Supervisors often need to juggle the demands of maintaining high customer satisfaction while ensuring their team meets performance metrics such as response times and resolution rates. A key challenge is managing workloads equitably among team members, especially during peak periods or high-stress situations. Additionally, supervisors must regularly coach and motivate staff, address escalated customer issues, and implement process improvements—all while fostering a collaborative and positive team environment. Successfully navigating these challenges requires strong communication, adaptability, and problem-solving skills.
More about Support Operations Supervisor jobs

What job categories do people searching Support Operations Supervisor jobs look for?

The top searched job categories for Support Operations Supervisor jobs are:

Support Operations Supervisor jobs near you
Infographic showing various Support Operations Supervisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $73,186 per year, or $35.2 per hour.

Operations Supervisor

Rhoads Industries

Philadelphia, PA • On-site

$55/hr

Full-time

Medical, Retirement, PTO

Re-posted 4 days ago

Job description

Founded and family-owned since 1896, Rhoads Industries is a total solution provider of industrial fabrication, mechanical/maintenance and maritime services. In addition to our field service and project skilled labor, Rhoads has expansive shipyard facilities and over 300,000 square feet of heavy manufacturing space located in The Navy Yard in Philadelphia. Rhoads' capabilities enable our customers to achieve superior results by deploying our diverse, highly skilled workforce and fabrication capabilities across commercial, government and maritime projects, all backed by state-of-the-art resources and a 100+ year legacy of leadership.
As a member of the Rhoads team, you'll join a quickly growing team of energetic, skilled tradespeople and professionals who are committed to delivering exceptional products and services to our customers across every market we serve. We are building on our success across more than a century by continuing to grow an innovative company dedicated to building exciting careers. Come join our journey, and experience what it means to be Done Right with Rhoads.
The Operations Supervisor is responsible for overseeing daily operations within the manufacturing or industrial facility, ensuring that production goals are met efficiently, safely, and within quality standards. This role involves managing a team of workers, coordinating activities across departments, and implementing process improvements to optimize productivity and operational effectiveness. The Operations Supervisor plays a key role in maintaining a safe work environment, adhering to company policies, and driving continuous improvement initiatives. This is a non-union role.
The Operations Supervisor role requires flexibility in working hours including nights, weekends, and overtime as business needs dictate.
What You Will Be Doing
Operational Oversight:
  • Monitor daily operations to ensure that processes are executed efficiently and in compliance with company policies and industry regulations.
  • Implement and enforce safety protocols and procedures to maintain a safe working environment.
  • Oversee parts and component management to streamline and support Operations and Production activities

Quality Control:
  • Ensure that products or services meet quality standards and specifications.
  • Address and resolve quality issues or defects promptly.
  • Conduct regular inspections and audits to ensure compliance with quality control standards.

Staff Management:
  • Supervise and lead a team of employees, including scheduling, training, and performance management.
  • Conduct regular performance reviews and provide feedback to staff to ensure productivity and adherence to company standards.
  • Resolve employee conflicts and address any issues related to job performance.

Process Improvement:
  • Identify areas for improvement within operations and recommend changes to enhance efficiency and effectiveness.
  • Analyze operational data to assess performance and identify trends or issues.
  • Implement best practices and standard operating procedures (SOPs) to streamline operations.

Reporting and Documentation:
  • Prepare and submit regular reports on operational performance, including production metrics, safety incidents, and staffing levels.
  • Maintain accurate records and documentation related to operations, inventory, and personnel.

Customer Service:
  • Address customer complaints or concerns related to operational issues and work to resolve them in a timely manner.
  • Ensure that customer satisfaction is maintained through effective service delivery.

Compliance and Safety:
  • Ensure compliance with all relevant laws, regulations, and industry standards.
  • Conduct safety training sessions and ensure that all staff adhere to safety protocols and procedures.

Your Background
  • High School/GED preferred. Education and/or training (i.e. Technical School, Apprenticeship, degree in any engineering discipline) preferred.
  • 1+ years of proven experience in a Group Leader, Foreman, General Foreman, or similar crew leadership role required.
  • Previous supervisory experience in a structural shipyard or construction environment. Experience supervising in Ship fitting, Welding, and/or Fabrication environments highly preferred.
  • Must be willing to work flexible hours, including nights, weekends, and overtime as business needs dictate.
  • Within 90 days, must be able to pass operations supervisor training courses and skills tests.
  • Must possess strong PC skills including proficiency with Microsoft Office Suite.
  • Relevant certifications (i.e. Lean Manufacturing, Six Sigma, OSHA 10/30) are a plus.
  • Proven track record of managing teams and executing operational processes.
  • Experience with production planning, quality control, and safety management.
  • Strong leadership and management abilities.
  • Excellent problem-solving and decision-making skills.
  • Solid understanding of quality control standards and safety regulations.
  • Ability to analyze data and generate actionable insights.
  • Proficiency in blueprint and drawing interpretation.
  • Good organizational, presentation and communication skills.
  • Ability to interact with various levels of customers and subcontractors.
  • Ability to work independently as well as to function effectively and collaboratively in a team environment.
  • Excellent time management and organizational skills; detail oriented and efficient.
  • Ability to handle multiple tasks and responsibilities in a rapidly growing organization; experience managing personnel.
  • Ability to communicate requirements in an industrial environment, and to give effective direction by using written and/or verbal skills where appropriate.

The Work Environment at Rhoads
  • The performance of this position involves exposure to construction or industrial areas where the use of personal protective equipment such as safety glasses, hard hats and hearing protection is required.
  • Must be able to work in a variety of physical positions, including sitting, standing, walking, and driving in an automobile
  • Will require walking and standing on irregular, uneven surfaces in an industrial setting and possibly at increased heights climbing and descending ladders, ship stairways, and confined spaces.

What Rhoads Can Offer You
At Rhoads Industries, our team is the foundation of our success. Along with a competitive salary, we offer a variety of additional benefits designed to support your well-being and promote a healthy work-life balance for you and your family.
Benefits include:
  • Competitive health insurance packages
  • 401k matching
  • PTO
  • Paid holidays and annual leave

Our Location
We are based out of The Navy Yard in Philadelphia, a reimagined industrial locale with more than 150 companies, 15,000+ people, 20 acres of parks, dining options, public art, and events throughout the year. Recognized as a leading model for repurposing military and industrial assets for a diversified modern economy, The Navy Yard has been dubbed "the coolest shipyard in America."
For more information about Rhoads Industries and our opportunities please visit RhoadsInc.com and follow us on LinkedIn.
Rhoads Industries, Inc. is an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, and disability.
Pay Range: $55 per hour

Apply