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Support Manager Jobs in Wedgefield, SC (NOW HIRING)

Chico's FAS, Inc.

Support Associate - Soma

Columbia, SC · On-site

$15.75 - $20.25/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture ... Alerts store management to cash supply needs. * Assists with visual directives, including floorsets ...

DSI

Field Support Representative

Columbia, SC · On-site

$65K/yr

We believe in empowering our Field Support Representatives to build strong relationships with store management, deliver exceptional customer experience, and uphold the highest standards of ...

Flex Ltd.

Production Support Engineer

Columbia, SC · On-site

$38.75 - $50.75/hr

Reporting to the Engineer Manager, the Production Support Engineer will provide hands-on engineering support for production and design of critical power equipment (e.g., LV switchgear, PDU, RPP ...

Flex

Production Support Engineer

Columbia, SC · On-site

$38.75 - $50.75/hr

Reporting to the Engineer Manager, the Production Support Engineer will provide hands-on engineering support for production and design of critical power equipment (e.g., LV switchgear, PDU, RPP ...

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All JobsSupport JobsSupport Manager JobsSupport Manager Jobs in Wedgefield, SC

Support Manager information

See Wedgefield, SC salary details

$20.1K

$60.5K

$107.8K

How much do support manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for support manager in Wedgefield, SC is $60,504.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,400.00 and $81,100.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What cities near Wedgefield, SC are hiring for Support Manager jobs?

Cities near Wedgefield, SC with the most Support Manager job openings:

Support Manager jobs near you
Infographic showing various Support Manager job openings in Wedgefield, SC as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $60,504 per year, or $29.1 per hour.

Treasury Management Business Support Specialist

Columbia, SC • Remote

First Citizens Bank
See more jobs at First Citizens Bankexternal

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

Job description

Overview

This is a remote role that may only be hired in Georgia, Florida, North Carolina and South Carolina with the ability to work 8am-5pm EST.

This position supports Bank products or services within a business unit, in the execution of daily operating activities. Works directly with individuals to address issues and respond to inquiries. Facilitates workflow and ensures client satisfaction through the handling, processing, and servicing of requests.


Responsibilities & Qualifications

Duties & Responsibilities:
Account Servicing - Manages accounts, portfolios, or packages specific to line of business, including creation and termination. Performs routine data entry, processing, and documentation. Ensures accuracy and compliance with all rules and regulations.
Operations - Performs various operational tasks that occur during customer, vendor, and associate inquiries.
Service & Support - Develops relationships with customers, associates, or vendors to achieve business goals and streamline service experience. Determines target needs and provides resolution.
Business Proficiency - Provides knowledge in area of work. Assists in troubleshooting for both internal and external parties. May assist in promotion and distribution of Bank products or services.


Qualifications:
Minimum Required Education and Experience: High School Diploma or GED and 2 years' experience in Operations, or Support, or Customer Service

Preferred Qualifications:

- Customer Service Experince

- Strong Communication Skills

- 1+ year of Banking

- Strong sense of professionalism


Additional Information

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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