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Support Manager Jobs in Topeka, KS (NOW HIRING)

Applebee's

Back of House Support Team

Topeka, KS · On-site

$7.25 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Working various shifts, you will clean and manage the kitchen space to ensure a safe, sanitary, and ... supporting overall health, wellness, and peace of mind * Paid Training - we aim to set you up for ...

Triad Partners LLC

IT Support Specialist

Lawrence, KS · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

About the Role The IT Support Specialist will be part of the broader IT team and act as the primary interface for end-user support while helping to manage the infrastructure and security platforms ...

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Support Manager information

See Topeka, KS salary details

$18.6K

$56.1K

$100K

How much do support manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for support manager in Topeka, KS is $56,100.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,700.00 and $75,200.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What are the most commonly searched types of Support jobs in Topeka, KS?

The most popular types of Support jobs in Topeka, KS are:

What cities near Topeka, KS are hiring for Support Manager jobs?

Cities near Topeka, KS with the most Support Manager job openings:

Support Manager jobs near you
Infographic showing various Support Manager job openings in Topeka, KS as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $64,338 per year, or $30.9 per hour.

Back of House Support Team

Applebee's

Topeka, KS • On-site

$7.25 - $17/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 13 days ago

Applebee's rating

5.6

Company rating: 5.6 out of 10

Based on 741 frontline employees who took The Breakroom Quiz

61st of 88 rated restaurants

Job description

Applebee's restaurants nationwide are hiring! 

Applebee's celebrates a fun, friendly, inclusive culture and invites like-minded candidates to join a team where hard work opens opportunities and team members get the support they need to succeed.


We take pride in our teams!


Performance - We totally own our actions and are accountable for our results.

Respect - We treat others the way we want to be treated.

Integrity - We do what we say we're going to do, and always do the right thing.

Development - We continuously grow and improve our teams, ourselves, our company, and our communities.

Engagement - We foster a fun, energizing, and engaging place to work. 


Responsibilities

The Applebee's BoH Team Member is an energetic team player who understands the essentials of restaurant kitchen maintenance or is willing to learn. Working various shifts, you will clean and manage the kitchen space to ensure a safe, sanitary, and productive work environment for all team members. Being reliable and taking a positive approach to tackling physical tasks, such as dishwashing, is critical. 


Physical Requirements

  • Frequently lift and carry items up to 70 lbs.
  • Stand for extended periods (up to an entire shift)
  • Bend, stoop, reach, push, and pull regularly for operations, stocking, and equipment use
  • Use ladders occasionally
  • Work in varying environments including hot kitchen areas and walkin coolers/freezers
  • Communicate clearly with employees, guests, vendors, and leadership teams

Benefits

  • Recognition and growth- we aim to recognize your dedication and hard work.
  • Competitive benefits (401K, HSA, medical, dental, vision, disability, and life insurance plan options) - to ensure you and your family are well taken care of.
  • Eligible employees receive access to supplemental health care benefits at no cost through Elysian, supporting overall health, wellness, and peace of mind
  • Paid Training - we aim to set you up for success!
  • Early Wage Access- Access your earnings before payday
  • No-cost perk program providing employees with exclusive savings on retail, travel, dining, entertainment, and essential services, designed to support financial wellness.
  • Opportunities for advancement and growth within our organization - we're excited to embark on this journey with you!

We are an Equal Opportunity Employer.

Work schedule
  • Weekend availability
  • Monday to Friday
  • Holidays
  • Other

What Applebee's employees say

Pay

Benefits

Hours and flexibility

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