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Support Manager Jobs in Riley, KS (NOW HIRING)

Five Below

Support Lead Part Time

Manhattan, KS · On-site

$11.50/hr

Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation. * Supports ...

Five Below

Support Lead Part Time

Manhattan, KS · On-site

$11.50/hr

Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation. * Supports ...

Applebee's

Front of House Support Team

Manhattan, KS · On-site

$4.25 - $15.10/hr

Embark on a career that promotes growth and supports flexible schedules. * Full and Part-Time competitive benefits (401k, medical, dental, vision, disability, and life insurance plan options) - to ...

Chili's Grill & Bar

Manager

Manhattan, KS · On-site

$50K - $60K/yr

Supports them in any way possible for the benefit of the restaurant team and operations ... Manager log entries and communication; Cash and POS accuracy and security. * Communicate with Team ...

Purple Wave Auction

Accounting Manager

Manhattan, KS · On-site

$90K - $115K/yr

Support current and future treasury relationships. * Facilitate the preparation of operational ... Prepare financial statements, management reports, and variance analyses and present results to ...

Purple Wave, Inc.

Accounting Manager

Manhattan, KS · Hybrid

Support current and future treasury relationships. * Facilitate the preparation of operational ... Prepare financial statements, management reports, and variance analyses and present results to ...

Applebee's

General Manager

Manhattan, KS · On-site

... the support they need to succeed. We take pride in our teams! P erformance - We totally own our ... Job Summary The General Manager contributes to the success of Applebee's through the direction and ...

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Support Manager information

See Riley, KS salary details

$18.6K

$56.2K

$100.2K

How much do support manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for support manager in Riley, KS is $56,210.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,800.00 and $75,300.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What cities near Riley, KS are hiring for Support Manager jobs?

Cities near Riley, KS with the most Support Manager job openings:

Support Manager jobs near you
Infographic showing various Support Manager job openings in Riley, KS as of July 2026, with employment types broken down into 82% Full Time, 16% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $56,210 per year, or $27 per hour.

Program Support Assistant (PSA) Jobs

Manhattan, KS • On-site

ClearanceJobs
Guided Missile and Space Vehicle Manufacturing • 11 - 50 employees
Learn more about ClearanceJobsexternal

$37K - $43K/yr

Other

Posted 7 days ago

Job description

Program Support Assistant

Bailey Information Technology, LLC is seeking a Program Support Assistant to provide administrative and clerical support to scientific and technical staff across multiple research units. The Program Support Assistant serves as a key link between researchers, management, and external partners, facilitating communication, coordinating schedules, and maintaining the documentation and organizational structure needed to keep federally funded scientific programs running smoothly. This role allows scientists and technical staff to focus on research productivity rather than administrative overhead.

Key Responsibilities

  • Answer phones and greet office visitors
  • Schedule appointments, maintain calendars, and coordinate meetings
  • Collate and distribute incoming and outgoing mail
  • Prepare memos, emails, invoices, reports, and other correspondence
  • Write and edit written communications, from letters to reports and instructional documents
  • Create and maintain electronic and physical filing systems
  • Manage accounts and perform basic bookkeeping functions
  • Support event planning and coordination of supervisors' schedules
  • Oversee routine and advanced clerical duties in support of research administrators and staff

Required Qualifications & Skills

  • Strong decision-making skills, able to work independently and determine the best approach to daily tasks
  • Excellent communication and collaboration skills across administrators, support personnel, management, and external clients
  • Strong organizational skills to help ensure deadlines and appointments are consistently met
  • Professional writing skills, including correct spelling and grammar, for emails, letters, documents, and correspondence
  • Effective time management and business management skills, with strong attention to detail
  • Ability to learn new computer programs and systems as needed
  • Proficiency with the Microsoft Office 365 suite of software
  • Sufficient aptitude in mathematics and general accounting, bookkeeping, and billing knowledge

Security Requirements

  • Must be able to obtain and maintain a favorably adjudicated Background Investigation or Public Trust clearance, as required by USDA
  • This is a Public Trust position; incumbent must be a U.S. citizen
  • Must comply with applicable information security and operational security (OPSEC) policies and regulations

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