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Support Manager Jobs in Riley, KS (NOW HIRING)

Applebee's

Front of House Support Team

Manhattan, KS

$4.25 - $15.10/hr

Embark on a career that promotes growth and supports flexible schedules. * Full and Part-Time competitive benefits (401k, medical, dental, vision, disability, and life insurance plan options) - to ...

Bowhead

Project Manager

Fort Riley, KS · On-site

Bowhead seeks to network with a Project Manager to support our proposal effort to support the Fort Riley, Kansas, logistics operations - Maintenance, Supply, and Transportation to the installation ...

Boot Barn

Store Manager

Manhattan, KS · On-site

They are a business driver who demonstrates the highest level of leadership in support of ... The Store Manager will partner with District & Regional Leadership, Human Resources, and Store ...

Boot Barn

Store Manager

Manhattan, KS

They are a business driver who demonstrates the highest level of leadership in support of ... The Store Manager will partner with District & Regional Leadership, Human Resources, and Store ...

Buffalo Wild Wings

Shift Manager

Manhattan, KS

$12.75 - $16.25/hr

You will also assist the management team in providing support and coaching team members to ensure tasks are performed effectively, helping create legendary experiences for guests. HOME OF THE ...

Buffalo Wild Wings

Shift Manager

Manhattan, KS

$12.75 - $16.25/hr

You will also assist the management team in providing support and coaching team members to ensure tasks are performed effectively, helping create legendary experiences for guests. HOME OF THE ...

Dunkin

Assistant Manager

Fort Riley, KS

They support the Restaurant Manager in the overall operation of the restaurant according to Dunkin' standards, franchisee policies and procedures and in compliance with all applicable laws.

Applebee's

General Manager

Manhattan, KS · On-site

... the support they need to succeed. We take pride in our teams! P erformance - We totally own our ... Job Summary The General Manager contributes to the success of Applebee's through the direction and ...

Buffalo Wild Wings

Shift Manager

Manhattan, KS

$12.75 - $16.25/hr

You will also assist the management team in providing support and coaching team members to ensure tasks are performed effectively, helping create legendary experiences for guests. HOME OF THE ...

Applebee's

General Manager

Manhattan, KS · On-site

... the support they need to succeed. We take pride in our teams! P erformance - We totally own our ... Job Summary The General Manager contributes to the success of Applebee's through the direction and ...

Purple Wave Auction

Account Manager

Manhattan, KS · On-site

$70K - $80K/yr

... and supported. If you're known for clear communication, smart decision-making, and jumping on ... The Account Manager Tier II is responsible for fostering and maintaining strong relationships with ...

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Support Manager information

See Riley, KS salary details

$18.6K

$56.2K

$100.2K

How much do support manager jobs pay per year?

As of Jun 6, 2026, the average yearly pay for support manager in Riley, KS is $56,210.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,800.00 and $75,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Support Manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What are some typical challenges a Support Manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

What does a Support Manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.
What cities near Riley, KS are hiring for Support Manager jobs? Cities near Riley, KS with the most Support Manager job openings:
Support Manager jobs near you
Infographic showing various Support Manager job openings in Riley, KS as of May 2026, with employment types broken down into 1% Locum Tenens, 66% Full Time, 28% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $56,210 per year, or $27 per hour.
Front of House Support Team

Front of House Support Team

Applebee's

Manhattan, KS

$4.25 - $15.10/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 6 days ago

Applebee's rating

5.6

Company rating: 5.6 out of 10

Based on 719 frontline employees who took The Breakroom Quiz

59th of 85 rated restaurants

Job description

Applebee's restaurants nationwide are hiring!


Applebee's celebrates a fun, friendly, inclusive culture and invites like-minded candidates to join a team where hard work opens opportunities and team members get the support they need to succeed.


We take pride in our teams!


Performance - We totally own our actions and are accountable for our results.

Respect - We treat others the way we want to be treated.

Integrity - We do what we say we're going to do, and always do the right thing.

Development - We continuously grow and improve our teams, ourselves, our company, and our communities.

Engagement - We foster a fun, energizing, and engaging place to work. 


What You'll Get (Benefits):

Bring your talents to a team where you belong. Embark on a career that promotes growth and supports flexible schedules. 

  • Full and Part-Time competitive benefits (401k, medical, dental, vision, disability, and life insurance plan options) - to ensure you and your family are well taken care of. 
  • Competitive compensation - we aim to recognize your dedication and hard work.
  • Paid Training - we aim to set you up for success!
  • 25% off of meals while on duty - EATIN' GOOD IN THE NEIGHBORHOOD
  • Enjoy daily pay benefits with our Earned Wage Access app - get your money before payday!
  • Opportunities for advancement and growth within our organization - we're excited to embark on this journey with you. 
  • All restaurant team members and their children have access to ongoing education resources and are eligible for the Bill Palmer Legacy Scholarship, a $5,000 annual award that can support a lifetime of learning.


What You'll Do (Responsibilities):

The Applebee's FoH Support Team is an energetic team player who understands the essentials of restaurant hospitality or is willing to learn. Working various shifts, you will perform such tasks as car-side and to-go, table bussing, and contribute to a productive work environment for all team members. 


What You'll Bring (Requirements):

  • Minimum of 6 months of experience in the Casual Restaurant industry preferred.
  • High School Diploma or GED, preferred.
  • Current food certifications that meet state requirements are preferred.
  • Availability to work within open hours (e.g. evenings, holidays, weekends).
  • Familiarity with a POS system and ServSafe certification is preferred. 
  • Exceptional written and verbal communication skills.
  • Able to withstand the physical demands a restaurant environment holds.  


We are an Equal Opportunity Employer.

Work schedule
  • Monday to Friday
  • Weekend availability
  • Holidays
  • Day shift
  • Night shift
Supplemental pay
  • Tips

What Applebee's employees say

Pay

Benefits

Hours and flexibility

Workplace

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