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Support Manager Jobs in Riley, KS (NOW HIRING)

Five Below

Support Lead Part Time

Manhattan, KS

$11.50/hr

Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation. * Supports ...

Five Below

Support Lead Part Time

Manhattan, KS · On-site

$11.50/hr

Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation. * Supports ...

Applebee's

Front of House Support Team

Manhattan, KS

$4.25 - $15.10/hr

Embark on a career that promotes growth and supports flexible schedules. * Full and Part-Time competitive benefits (401k, medical, dental, vision, disability, and life insurance plan options) - to ...

Applebee's

Front of House Support Team

Manhattan, KS · On-site

$4.25 - $15.10/hr

Embark on a career that promotes growth and supports flexible schedules. * Full and Part-Time competitive benefits (401k, medical, dental, vision, disability, and life insurance plan options) - to ...

Chili's Grill & Bar

Manager

Manhattan, KS · On-site

$50K - $60K/yr

Supports them in any way possible for the benefit of the restaurant team and operations ... Manager log entries and communication; Cash and POS accuracy and security. * Communicate with Team ...

Bowhead

Project Manager

Fort Riley, KS · On-site

Bowhead seeks to network with a Project Manager to support our proposal effort to support the Fort Riley, Kansas, logistics operations - Maintenance, Supply, and Transportation to the installation ...

Boot Barn

Store Manager

Manhattan, KS · On-site

They are a business driver who demonstrates the highest level of leadership in support of ... The Store Manager will partner with District & Regional Leadership, Human Resources, and Store ...

Boot Barn

Store Manager

Manhattan, KS · On-site

They are a business driver who demonstrates the highest level of leadership in support of ... The Store Manager will partner with District & Regional Leadership, Human Resources, and Store ...

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Support Manager information

See Riley, KS salary details

$18.6K

$56.2K

$100.2K

How much do support manager jobs pay per year?

As of Jul 8, 2026, the average yearly pay for support manager in Riley, KS is $56,210.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,800.00 and $75,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Support Manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What are some typical challenges a Support Manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

Is a CSA job stressful?

A Customer Service Associate (CSA) job can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. Managing difficult interactions and meeting performance metrics are common sources of pressure in this role.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

What are high paying manager jobs?

High paying manager jobs include executive roles such as Chief Executive Officer, Chief Operating Officer, and Vice President, as well as specialized managerial positions in industries like finance, technology, and healthcare. These roles typically require extensive experience, leadership skills, and often advanced certifications or degrees, with salaries often exceeding six figures annually.

What does a Support Manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

Do you need a degree to be a customer service manager?

A degree is not always required to become a customer service manager, but many employers prefer candidates with a bachelor's degree in business, management, or related fields. Relevant experience, strong communication skills, and leadership abilities are often more important for this role than formal education alone.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.
What cities near Riley, KS are hiring for Support Manager jobs? Cities near Riley, KS with the most Support Manager job openings:
Support Manager jobs near you
Infographic showing various Support Manager job openings in Riley, KS as of July 2026, with employment types broken down into 73% Full Time, 25% Part Time, 1% Temporary, and 1% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $56,210 per year, or $27 per hour.
Direct Support Professional PT Weekends Overnight

Direct Support Professional PT Weekends Overnight

Sevita

Manhattan, KS • On-site

$12.75 - $15.50/hr

Part-time

Retirement, PTO

Re-posted 19 days ago

Sevita Health rating

5.8

Company rating: 5.8 out of 10

Based on 272 frontline employees who took The Breakroom Quiz

772nd of 880 rated healthcare providers

Job description

REM Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You’ll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived. 

THRIVE AS A CAREGIVER AT SEVITA. EACH DAY, YOU’LL

  • Be proud of rewarding work helping people grow, learn, and live well
  • Develop real, meaningful relationships with the individuals you serve
  • Experience ownership and trust from your leaders to do what’s right for participants
  • Take initiative to help participants be part of the community and enjoy their favorite activities
  • Support participants with developmental goals like budgeting, exercise, and nutrition

You’ll assist people with their personal hygiene and support individuals who can have behavioral challenges and other complex needs. If you’re compassionate, patient, and find meaning in this type of work, you'll find a promising future at Sevita.

EVERY PERSON DESERVES A FULFILLING CAREER 

  • Competitive Pay: Pay on Demand, Full benefits package for full-time employees, including a 401(k) with a 3% company match
  • Time Off: Paid time off plus holiday pay to recharge so you can be your best at work
  •  Network of Support: Supervisors who care deeply about the participants and your wellbeing
  • Job Security: A stable job  at an established, growing company
  • Learning and Development: We invest in your development and provide the tools and training you need to have a fulfilling career 

WHAT YOU’LL BRING TO SEVITA

  • Education: High School Diploma or equivalent
  • Experience: Six months of experience in human services, direct care, or care coordination preferred
  • Skills: Communication, adaptability, multi-tasking, teamwork, time-management
  • Behaviors: Patient, compassionate, reliable, responsible
  • Vehicle:  Valid Driver's license and access to a registered vehicle with proof of insurance

   

Apply today and explore careers, well lived at Sevita.


Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.
We’ve made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S.
 

As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law. 

What Sevita Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Sevita logo

About Sevita

Sourced by ZipRecruiter

Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized support that leads to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face. We've made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve. We're an Equal Opportunity Employer, including disability/vets. Sevita is a leading provider of home and community-based specialized health care, similar companies include Brookedale Senior Living, A New Hope, and North Star.

Industry

Nursing and residential care facilities

Company size

10,000+ Employees

Headquarters location

Boston, MA, US

Year founded

1980

Social media

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