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Support Manager Jobs in Renton, WA (NOW HIRING)

Sonaca

Production Support Supervisor

Auburn, WA

$85K - $90K/yr

POSITION SUMMARY We are currently seeking a Production Support Supervisor . The supervisor will ... Manage the order generation, order follow up and physical inbound supply chain for an assigned ...

New

Stripe

Product Lead, Support Experience

Seattle, WA · On-site

You'll be leading and growing a team of experienced Product Managers who have a track record of delivering high-impact products that elevate the support experience for Stripe's users and our user ...

Stripe

Product Lead, Support Experience

Seattle, WA · On-site

You'll be leading and growing a team of experienced Product Managers who have a track record of delivering high-impact products that elevate the support experience for Stripe's users and our user ...

Hiya

Support Platform & Operations Lead

Seattle, WA · On-site

About the Role Hiya is hiring a Support Platform & Operations Lead to define, build, and evolve how product support works across the company. This role exists because support is becoming a more ...

Albertsons

System Support Supervisor

Auburn, WA · On-site

$80K - $100K/yr

The System Support Supervisor position reports to the Distribution Center System Support Manager. This role will require performing technical support, system administration, Manhattan waving, and ...

New

Fischer Services

Office Manager

Mountlake Terrace, WA · On-site

$95K - $120K/yr

Business Support Manager Location : On-Site, Mountlake Terrace, WA FLSA: Exempt/Salaried Reports To : General Manager About Fischer Plumbing: Since 1977, Fischer has built a reputation for delivering ...

Breville

Customer Support & Office Coordinator

Seattle, WA

$21.50 - $27.25/hr

Communicate relevant customer feedback and observed trends to the Customer Support Manager. * Participate in team training initiatives and contribute to a positive, collaborative team culture.

New

Breville

Customer Support & Office Coordinator

Seattle, WA · On-site

$21.50 - $27.25/hr

Communicate relevant customer feedback and observed trends to the Customer Support Manager. * Participate in team training initiatives and contribute to a positive, collaborative team culture.

New

Breville

Customer Support & Office Coordinator

Seattle, WA · On-site

$21.25 - $27/hr

Manage and coordinate all facilities maintenance work Customer Support * Provide exceptional support to customers by phone and email during all available time at the front desk. * Work ...

New

Breville

Customer Support & Office Coordinator

Seattle, WA · On-site

$21.25 - $27/hr

Manage and coordinate all facilities maintenance work Customer Support * Provide exceptional support to customers by phone and email during all available time at the front desk. * Work ...

New

CoreWeave

Staff Product Manager, Networking

Bellevue, WA · On-site

$188K - $275K/yr

As a Staff Product Manager, Networking, you will own the strategy and roadmap for CoreWeave ... Family-Forming support provided by Carrot * Paid Parental Leave * Flexible, full-service childcare ...

CoreWeave

Staff Product Manager, Networking

Bellevue, WA · On-site

$188K - $275K/yr

As a Staff Product Manager, Networking, you will own the strategy and roadmap for CoreWeave ... Family-Forming support provided by Carrot * Paid Parental Leave * Flexible, full-service childcare ...

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Showing results 1-20

All JobsSupport JobsSupport Manager JobsSupport Manager Jobs in Renton, WA

Support Manager information

See Renton, WA salary details

$25.3K

$76.4K

$136.1K

How much do support manager jobs pay per year?

As of Jul 11, 2026, the average yearly pay for support manager in Renton, WA is $76,375.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,200.00 and $102,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Support Manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What are some typical challenges a Support Manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

Is a CSA job stressful?

A Customer Service Associate (CSA) job can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. Managing difficult interactions and meeting performance metrics are common sources of pressure in this role.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

What are high paying manager jobs?

High paying manager jobs include executive roles such as Chief Executive Officer, Chief Operating Officer, and Vice President, as well as specialized managerial positions in industries like finance, technology, and healthcare. These roles typically require extensive experience, leadership skills, and often advanced certifications or degrees, with salaries often exceeding six figures annually.

What does a Support Manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

Do you need a degree to be a customer service manager?

A degree is not always required to become a customer service manager, but many employers prefer candidates with a bachelor's degree in business, management, or related fields. Relevant experience, strong communication skills, and leadership abilities are often more important for this role than formal education alone.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.
What are the most commonly searched types of Support jobs in Renton, WA? The most popular types of Support jobs in Renton, WA are:
What cities near Renton, WA are hiring for Support Manager jobs? Cities near Renton, WA with the most Support Manager job openings:
Support Manager jobs near you
Infographic showing various Support Manager job openings in Renton, WA as of July 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $76,375 per year, or $36.7 per hour.

Business Program Manager

Futran Tech Solutions Pvt. Ltd.

Redmond, WA • On-site

Full-time

Re-posted 8 days ago

Job description

Business Program Manager
Location: Redmond, WA
NOTE : NEED The candidates who worked with MICROSOFT.
Qualifications:
  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Proven experience in release management and program management.
  • Strong understanding of software development lifecycle (SDLC) and agile methodologies.
  • Excellent communication, leadership, and organizational skills.
  • Ability to manage multiple projects simultaneously and work under tight deadlines.

List of activities that the Program Mgr should handle:
Release Governance
Documentation
Roadmap publication
Third party subscription access management
Release gate tracking tooling enhancements and maintenance
Azure AI Insiders Support
Manage Insider Registration Support (includes creation and maintenance of power automate flows)
Weekly triage of Insiders subscription IDs to provide to feature owners for allowlisting
Manage compiling and distributing of bi-weekly Newsletter
Support feedback triage (e.g., email feedback aggregation, event note taking, summarization, etc.)
Azure AI CAB Support
Manage event scheduling (e.g. CAB meetings, Roundtables, dry runs, RSVPs).
Manage communications (e.g. Invitations, reminders).
Support event execution (e.g. Report outs, notes, summaries, key takeaways, Meeting recordings, Chat monitoring, meetings technical issues).
Manage CAB assets (e.g. documents, templates, reports, distribution lists, event presentations, playbooks).
Manage External CAB SharePoint site (load CAB pre and post event resources, keep information and resources up to date).

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