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Support Manager Jobs in Mobile, AL (NOW HIRING)

Lynn Rodens

Technical Support

Mobile, AL · On-site

$37K - $46K/yr

... manage support requests using ServiceNow • Provide basic end-user guidance during equipment rollouts and installations Qualifications : Required : • Experience with desktop, laptop, or ...

TEEMA

Technical Support

Mobile, AL · On-site

$25 - $28/hr

Document and manage support requests using ServiceNow * Provide basic end-user guidance during equipment rollouts and installations What We're Looking For * Experience with desktop, laptop, or ...

Home Depot

Store Support

Mobile, AL · On-site

$15 - $18.50/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Foley, AL · On-site

$12.75 - $16/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Mobile, AL · On-site

$15 - $18.50/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Daphne, AL · On-site

$13 - $16.25/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Foley, AL · On-site

$12.75 - $16/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Five Guys

Resturant Shift Manager

Fairhope, AL · On-site

$13.50 - $17/hr

Support management on all areas that impact the business to include: labor cost, waste monitoring, sales and costs of goods; monitor management of daily cash procedures; provides accurate inventory ...

Home Depot

Store Support

Daphne, AL · On-site

$13 - $16.25/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

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Showing results 21-40

All JobsSupport JobsSupport Manager JobsSupport Manager Jobs in Mobile, AL

Support Manager information

See Mobile, AL salary details

$22.1K

$66.7K

$118.9K

How much do support manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for support manager in Mobile, AL is $66,728.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,300.00 and $89,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.
What are the most commonly searched types of Support jobs in Mobile, AL? The most popular types of Support jobs in Mobile, AL are:
What cities near Mobile, AL are hiring for Support Manager jobs? Cities near Mobile, AL with the most Support Manager job openings:
Support Manager jobs near you
Infographic showing various Support Manager job openings in Mobile, AL as of August 2026, with employment types broken down into 1% As Needed, 58% Full Time, 37% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $66,728 per year, or $32.1 per hour.

Training Support Coordinator (PRECOM)

INDUS Technology, Inc.

Pascagoula, MS • On-site

Full-time

Posted 20 days ago

Job description

The Team and the Role
INDUS is a 100% employee-owned, customer-focused government services provider with expertise in Engineering, Information Technology, Cybersecurity, Program/Financial Management, Logistics, and Data Analytics. At INDUS, we believe in the value of the INDUS team. Together we deliver exceptional customer service, foster a growth and support-centered work environment, and focus on how we can give back to the communities that we serve. Empowering our employees starts on day one and creates an environment full of innovation and promise. By offering mentorship and robust Training and Development opportunities, INDUS continues its pursuit to be the Employer of Choice.
INDUS supports the planning, coordination, and installation activities of Combat System and Command, Control, Communications, Computer, and Intelligence (C5I) Systems in aircraft carriers, and other strike group or strike force units (including but not limited to LHA, LHD, LPD, and other L-Class units). Our team is directly responsible for supporting the planning, budgeting, and execution of New Construction (SCN) testing and modernization efforts in support of the Modernization and Installation Department (N Department), Naval Surface Warfare Center (NSWC), Port Hueneme Division (PHD).
Reporting to the Program Manager, the Training Support Coordinator (PRECOM) provides support for all Pre-Commissioning Unit (PRECOM) personnel during the new construction of ships at the Huntington Ingalls (HII) shipyard on the CVN/L-Class Support Services contract. The duties include providing administrative, logistics, training, financial, and travel support in order to facilitate each respective Ship's Crew transition onto a newly commissioned ship. This position is located in Pascagoula, MS.
What You'll Do
  • Assist with coordinating and tracking crew support requirements for PRECOM crews, including billeting, travel, training, and administrative needs.
  • Support research and coordination efforts to assist NAVSEA in determining training requirements, funding needs, locations, tuition costs, travel requirements, and course schedules for ship's force personnel.
  • Assist ship's force with preparing and submitting documentation required to request training through various PEO SHIP program offices.
  • Support crew travel coordination and funding requests, including serving as a Reviewer in the Defense Travel System (DTS) to assist with reviewing and approving travel orders and arrangements.
  • Manage administrative resources supporting PRECOM crews, including inventory of office keys, cell phones, parking spaces, and assigned telephone requirements.
  • Submit, track, and coordinate resolution of HII facility-related trouble tickets, including security access, housekeeping, and building issues.
  • Research and maintain current NAVSEA, military installation, and local area points of contact to support crew requirements.
  • Assist with coordinating local area support requirements for new construction crews, including medical and dental resources, ATFP events, SCIF access, and SCIF readouts.
  • Support crew transition activities, including coordinating crew move-out from PCU facilities to the ship (crew move aboard).
  • Provide contract and program research supporting nucleus and balance crew arrival requirements and HII support obligations.
  • Support information requests from NAVSEA stakeholders, PCU leadership, and TRIAD personnel related to crew support activities.
  • Prepare and maintain recurring reports and program data, including weekly task reports, monthly billeting reports, and other standard PCU business reporting requirements.
  • Maintain organized electronic records and filing systems for local CU/PCU business activities.
  • Support management of NAVSEA-owned secure spaces by verifying proper administration and oversight by ship's force.
  • Assist with research, coordination, and administrative support required to maintain training simulators and related resources.
  • Bid and proposal support if requested.
  • Other duties as assigned.

What We're Looking For
Required Qualifications:
  • An active secret clearance is required to be considered for this position.
  • HS Diploma/GED required.
  • At least three (3) years of experience in administration, logistics, operations research analysis, or financial/cost analysis.
  • Must possess basic computer literacy and data entry skills.
  • Demonstrated proficiency in Microsoft Office applications (to include MS Word, Excel, PowerPoint, etc.).
  • Strong attention to detail and organizational skills.
  • Excellent verbal and written communication skills.
  • Demonstrated problem-solving skills.
  • Must possess strong time management skills.
  • Must be able to work in a fast-paced, changing, and challenging environment.
  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Desired Qualifications:
  • Bachelor's degree from an accredited university is desired.
  • More than three (3) years of experience in administration, logistics, operations research analysis, or financial/cost analysis is desired.
  • Prior experience with Navy, DoD, or Federal funding procedures and policies is desired.
  • Ability to effectively brief team members and Department leadership on project status, updates, and key information is desired.

Physical Requirements:
  • Travel Required ~10% travel required.
  • Must be able to remain seated in a stationary position 50% of the time. Must also be able to alternate between sitting, standing, and walking.

INDUS is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic.
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