Emerging Store Manager
Dodgeville, WI · On-site
Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all ...
Emerging Store Manager
Dodgeville, WI · On-site
Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all ...
Emerging Store Manager
Sauk City, WI · On-site
Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all ...
Emerging Store Manager
Sauk City, WI · On-site
Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all ...
Emerging Store Manager
Sauk City, WI · On-site
Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all ...
Emerging Store Manager
Sauk City, WI · On-site
Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all ...
Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all ...
Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all ...
Gym Manager
Platteville, WI · On-site
$19 - $21/hr
Medical
Dental
Vision
Life
Retirement
PTO
You'll inspire your team, support your members, and help us deliver remarkable service --one ... Manage budgets and operations with excellence * Stay ahead of fitness trends and lead by example ...
Gym Manager
Platteville, WI · On-site
$19 - $21/hr
Medical
Dental
Vision
Life
Retirement
PTO
You'll inspire your team, support your members, and help us deliver remarkable service --one ... Manage budgets and operations with excellence * Stay ahead of fitness trends and lead by example ...
Gym Manager
Platteville, WI · On-site
$19 - $21/hr
Medical
Dental
Vision
Life
Retirement
PTO
You'll inspire your team, support your members, and help us deliver remarkable service --one ... Manage budgets and operations with excellence * Stay ahead of fitness trends and lead by example ...
Gym Manager
Platteville, WI · On-site
$19 - $21/hr
Medical
Dental
Vision
Life
Retirement
PTO
You'll inspire your team, support your members, and help us deliver remarkable service --one ... Manage budgets and operations with excellence * Stay ahead of fitness trends and lead by example ...
Plant Manager
Medical
Dental
Vision
Life
Retirement
PTO
The Plant Manager manages manufacturing resources to support the sales of the company. This role ensures that adequate resources, including equipment, capital and co-workers, are available and ...
Plant Manager
Medical
Dental
Vision
Life
Retirement
PTO
The Plant Manager manages manufacturing resources to support the sales of the company. This role ensures that adequate resources, including equipment, capital and co-workers, are available and ...
Plant Manager
Darlington, WI · On-site
The Plant Manager manages manufacturing resources to support the sales of the company. This role ensures that adequate resources, including equipment, capital and co-workers, are available and ...
Quick apply
Plant Manager
Darlington, WI · On-site
The Plant Manager manages manufacturing resources to support the sales of the company. This role ensures that adequate resources, including equipment, capital and co-workers, are available and ...
Store Manager
Pulaski, WI · On-site
Medical
Dental
Vision
Life
Train to assist District Manager and other Store Managers in solving district issues and support operational needs. * Community involvement. * TEAM MEMBER RELATIONS: * Set the tone for and reinforce ...
Store Manager
Pulaski, WI · On-site
Medical
Dental
Vision
Life
Train to assist District Manager and other Store Managers in solving district issues and support operational needs. * Community involvement. * TEAM MEMBER RELATIONS: * Set the tone for and reinforce ...
Plant Manager
Darlington, WI · On-site
Medical
Dental
Vision
Life
Retirement
PTO
The Plant Manager manages manufacturing resources to support the sales of the company. This role ensures that adequate resources, including equipment, capital and co-workers, are available and ...
Plant Manager
Darlington, WI · On-site
Medical
Dental
Vision
Life
Retirement
PTO
The Plant Manager manages manufacturing resources to support the sales of the company. This role ensures that adequate resources, including equipment, capital and co-workers, are available and ...
Plant Manager
Darlington, WI · On-site
Medical
Dental
Vision
Life
Retirement
PTO
The Plant Manager manages manufacturing resources to support the sales of the company. This role ensures that adequate resources, including equipment, capital and co-workers, are available and ...
Plant Manager
Darlington, WI · On-site
Medical
Dental
Vision
Life
Retirement
PTO
The Plant Manager manages manufacturing resources to support the sales of the company. This role ensures that adequate resources, including equipment, capital and co-workers, are available and ...
Store Manager
Pulaski, WI · On-site
Medical
Dental
Vision
Life
Train to assist District Manager and other Store Managers in solving district issues and support operational needs. * Community involvement. * TEAM MEMBER RELATIONS: * Set the tone for and reinforce ...
Store Manager
Pulaski, WI · On-site
Medical
Dental
Vision
Life
Train to assist District Manager and other Store Managers in solving district issues and support operational needs. * Community involvement. * TEAM MEMBER RELATIONS: * Set the tone for and reinforce ...
Plant Manager
Darlington, WI · On-site
Medical
Dental
Vision
Life
Retirement
PTO
The Plant Manager manages manufacturing resources to support the sales of the company. This role ensures that adequate resources, including equipment, capital and co-workers, are available and ...
Plant Manager
Darlington, WI · On-site
Medical
Dental
Vision
Life
Retirement
PTO
The Plant Manager manages manufacturing resources to support the sales of the company. This role ensures that adequate resources, including equipment, capital and co-workers, are available and ...
Plant Manager
Darlington, WI · On-site
Medical
Dental
Vision
Life
Retirement
PTO
The Plant Manager manages manufacturing resources to support the sales of the company. This role ensures that adequate resources, including equipment, capital and co-workers, are available and ...
Plant Manager
Darlington, WI · On-site
Medical
Dental
Vision
Life
Retirement
PTO
The Plant Manager manages manufacturing resources to support the sales of the company. This role ensures that adequate resources, including equipment, capital and co-workers, are available and ...
Project Manager
Plain, WI · On-site
Medical
Dental
Life
Retirement
PTO
The Project Manager (PM) is responsible for contract administration, planning, cost control, and ... support requirements * Negotiate with subcontractors and owners on job specific matters * Act as ...
Project Manager
Plain, WI · On-site
Medical
Dental
Life
Retirement
PTO
The Project Manager (PM) is responsible for contract administration, planning, cost control, and ... support requirements * Negotiate with subcontractors and owners on job specific matters * Act as ...
Plant Manager
Darlington, WI · On-site
Medical
Dental
Vision
Life
Retirement
PTO
The Plant Manager manages manufacturing resources to support the sales of the company. This role ensures that adequate resources, including equipment, capital and co-workers, are available and ...
Plant Manager
Darlington, WI · On-site
Medical
Dental
Vision
Life
Retirement
PTO
The Plant Manager manages manufacturing resources to support the sales of the company. This role ensures that adequate resources, including equipment, capital and co-workers, are available and ...
Project Manager
Medical
Dental
Life
Retirement
PTO
The Project Manager (PM) is responsible for contract administration, planning, cost control, and ... support requirements * Negotiate with subcontractors and owners on job specific matters * Act as ...
Project Manager
Medical
Dental
Life
Retirement
PTO
The Project Manager (PM) is responsible for contract administration, planning, cost control, and ... support requirements * Negotiate with subcontractors and owners on job specific matters * Act as ...
Tax Manager
Black Earth, WI · On-site +1
$113K - $148K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Tax Managers are a key part of the business tax team responsible for managing client relationships ... Some major perks this firm can offer are long-term job stability, work-life balance to support ...
Tax Manager
Black Earth, WI · On-site +1
$113K - $148K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Tax Managers are a key part of the business tax team responsible for managing client relationships ... Some major perks this firm can offer are long-term job stability, work-life balance to support ...
Tax Manager
Black Earth, WI · On-site
$113K - $148K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Tax Managers are a key part of the business tax team responsible for managing client relationships ... Some major perks this firm can offer are long-term job stability, work-life balance to support ...
Tax Manager
Black Earth, WI · On-site
$113K - $148K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Tax Managers are a key part of the business tax team responsible for managing client relationships ... Some major perks this firm can offer are long-term job stability, work-life balance to support ...
Tax Manager
Sauk City, WI · On-site
$103K - $135K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Tax Managers are a key part of the business tax team responsible for managing client relationships ... Some major perks this firm can offer are long-term job stability, work-life balance to support ...
Tax Manager
Sauk City, WI · On-site
$103K - $135K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Tax Managers are a key part of the business tax team responsible for managing client relationships ... Some major perks this firm can offer are long-term job stability, work-life balance to support ...
Support Manager information
See Highland, WI salary details
$23K - $32.1K
9% of jobs
$32.1K - $41.3K
15% of jobs
$42.3K is the 25th percentile. Wages below this are outliers.
$41.3K - $50.4K
14% of jobs
$50.4K - $59.5K
9% of jobs
The median wage is $64.1K / yr.
$59.5K - $68.7K
9% of jobs
$68.7K - $77.8K
10% of jobs
$77.8K - $87K
11% of jobs
$87.7K is the 75th percentile. Wages above this are outliers.
$87K - $96.1K
6% of jobs
$96.1K - $105.3K
14% of jobs
$105.3K - $114.4K
2% of jobs
$114.4K - $123.5K
3% of jobs
$23K
$69.3K
$123.5K
How much do support manager jobs pay per year?
As of Aug 18, 2026, the average yearly pay for support manager in Highland, WI is $69,325.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,900.00 and $92,900.00 per year, depending on experience, location, and employer.
What does a support manager do?
A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.
What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?
Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.
What are the key skills and qualifications needed to thrive as a support manager, and why are they important?
To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.
What is the difference between Support Manager vs Customer Service Supervisor?
| Aspect | Support Manager | Customer Service Supervisor |
|---|---|---|
| Responsibilities | Oversees support teams, manages escalations, develops support strategies | Supervises customer service representatives, handles daily customer interactions |
| Required Skills | Leadership, technical knowledge, problem-solving | Communication, conflict resolution, customer focus |
| Work Environment | Support centers, technical environments | Call centers, retail, service industries |
| Common Certifications | ITIL, customer service management certifications | Customer service certifications, leadership training |
The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.
How much do support managers make in the US?
Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.
What is the role of a support manager?
A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.
What cities near Highland, WI are hiring for Support Manager jobs?
Cities near Highland, WI with the most Support Manager job openings:
Walgreens rating
5.5
Based on 2,203 frontline employees who took The Breakroom Quiz
98th of 112 rated pharmacies
Job description
Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store.
Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all store activities in the absence of the Store Manager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability.
Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables.
Customer Experience
Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all store activities in the absence of the Store Manager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability.
Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables.
Customer Experience
- Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices.
- Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty.
- Accountable for improving on overall customer service metrics.
Operations
- Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage.
- Collaborates with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities.
- Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact.
- Supervises the control of the store cash management including but not limited to register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping.
- Supervises front end and pharmacy inventory, completing resets/revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains/coaches team members to follow inventory standard operating procedures.
- Ensures execution of operational feedback from the Store Manager and District Manager through delegation and supervision of team members.
- Ensures that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies.
- Ensures team members have a working knowledge of all computer and technology systems and software.
- Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center.
- Complies with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products.
- Completes special assignments and other tasks as assigned.
Full Store Operation Business Performance Management
- Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables.
- Uses operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement. Collaborates with Store Manager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiatives as directed by the Support Center.
- Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary.
People & Performance Management
- Primarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members' career development. Responsible for team member discipline, coaching meetings, and makes recommendation regarding team member performance management, including discipline and termination when appropriate.
- Manages team member performance by assigning responsibilities, developing performance plans, setting goals and expectations, observing performance, providing feedback and giving recognition to enhance effectiveness of individual team members and overall team.
- Acquires and retains talent, builds pipelines to keep store properly staffed, and ensures a diverse pipeline of future leaders. Anticipates short and long-term staffing needs, develops talent plan, manages candidate pool, participates in the interview process and makes hiring decisions.
- Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
- Establishes a culture of accountability through clear expectations and performance management, Performance Improvement Plans, and constructive discipline.
Training & Personal Development
- Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager, District Manager and company leaders.
- Monitors own performance, seeks continuous feedback from leader and team members, and commits to self-development; has an Individual Development Plan in place.
- Obtains and maintains valid pharmacy technician license as required by state.
Communications
- Communicates regularly with team members through one-on-one discussions, group meetings to ensure communication is open between leaders and team members. Actively responds to team member questions or concerns.
- Assists Store Manager in planning and communicating the company and store strategy.
What Walgreens employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Walgreens
Sourced by ZipRecruiter
Industry
Pharmaceutical and medicine manufacturing, retail and software development
Company size
51 - 200 Employees
Headquarters location
Deerfield, IL, US