SAIC leads the way to provide customer-centric IT Service Management (ITSM) focused on improving service, and leveraging processes and strategies with an emphasis on timely IT services and support.
SAIC leads the way to provide customer-centric IT Service Management (ITSM) focused on improving service, and leveraging processes and strategies with an emphasis on timely IT services and support.
Senior Manager of Product Support
Norman, OK · On-site
$110K - $145K/yr
We are looking for a highly skilled and motivated Sr. Manager of Product Support to join our team. In this critical leadership role, you will drive operational success for the Nextep PEO by directing ...
Senior Manager of Product Support
Norman, OK · On-site
$110K - $145K/yr
We are looking for a highly skilled and motivated Sr. Manager of Product Support to join our team. In this critical leadership role, you will drive operational success for the Nextep PEO by directing ...
Senior Manager of Product Support
Norman, OK · On-site
$110K - $145K/yr
We are looking for a highly skilled and motivated Sr. Manager of Product Support to join our team. In this critical leadership role, you will drive operational success for the Nextep PEO by directing ...
Senior Manager of Product Support
Norman, OK · On-site
$110K - $145K/yr
We are looking for a highly skilled and motivated Sr. Manager of Product Support to join our team. In this critical leadership role, you will drive operational success for the Nextep PEO by directing ...
ATP Support
Oklahoma City, OK · On-site
$16.75 - $22.50/hr
ATP supports enable sales teams to manage high patient volumes without compromising quality or timeliness of care. By adhering to our internal formulary, ATP Support ensures consistency in clinical ...
ATP Support
Oklahoma City, OK · On-site
$16.75 - $22.50/hr
ATP supports enable sales teams to manage high patient volumes without compromising quality or timeliness of care. By adhering to our internal formulary, ATP Support ensures consistency in clinical ...
Store Support
Oklahoma City, OK · On-site
$14 - $17.50/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
Oklahoma City, OK · On-site
$14 - $17.50/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
$14 - $17.50/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
$14 - $17.50/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
Oklahoma City, OK · On-site
$14 - $17.50/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
Oklahoma City, OK · On-site
$14 - $17.50/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
$14 - $17.50/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
$14 - $17.50/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
$14 - $17.50/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
$14 - $17.50/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
Edmond, OK · On-site
$13.50 - $17/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
Edmond, OK · On-site
$13.50 - $17/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
Oklahoma City, OK · On-site
$14 - $17.50/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
Oklahoma City, OK · On-site
$14 - $17.50/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
Norman, OK · On-site
$13 - $16.50/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
Norman, OK · On-site
$13 - $16.50/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
Oklahoma City, OK · On-site
$14 - $17.50/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
Oklahoma City, OK · On-site
$14 - $17.50/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
$14.50 - $18/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
$14.50 - $18/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
Oklahoma City, OK · On-site
$14 - $17.50/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
Oklahoma City, OK · On-site
$14 - $17.50/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
Norman, OK · On-site
$13 - $16.50/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
Norman, OK · On-site
$13 - $16.50/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
Midwest City, OK · On-site
$14.50 - $18/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
Midwest City, OK · On-site
$14.50 - $18/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
$13.50 - $17/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
$13.50 - $17/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
$14.50 - $18/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
$14.50 - $18/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
Oklahoma City, OK · On-site
$14 - $17.50/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
Oklahoma City, OK · On-site
$14 - $17.50/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Support Manager information
See Edmond, OK salary details
$20.3K - $28.4K
9% of jobs
$28.4K - $36.5K
15% of jobs
$37.4K is the 25th percentile. Wages below this are outliers.
$36.5K - $44.6K
14% of jobs
$44.6K - $52.7K
9% of jobs
The median wage is $56.7K / yr.
$52.7K - $60.8K
9% of jobs
$60.8K - $68.9K
10% of jobs
$68.9K - $77K
11% of jobs
$77.6K is the 75th percentile. Wages above this are outliers.
$77K - $85.1K
6% of jobs
$85.1K - $93.1K
14% of jobs
$93.1K - $101.2K
2% of jobs
$101.2K - $109.3K
3% of jobs
$20.3K
$61.3K
$109.3K
How much do support manager jobs pay per year?
As of Aug 22, 2026, the average yearly pay for support manager in Edmond, OK is $61,347.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,900.00 and $82,200.00 per year, depending on experience, location, and employer.
What does a support manager do?
A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.
What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?
Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.
What are the key skills and qualifications needed to thrive as a support manager, and why are they important?
To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.
What is the difference between Support Manager vs Customer Service Supervisor?
| Aspect | Support Manager | Customer Service Supervisor |
|---|---|---|
| Responsibilities | Oversees support teams, manages escalations, develops support strategies | Supervises customer service representatives, handles daily customer interactions |
| Required Skills | Leadership, technical knowledge, problem-solving | Communication, conflict resolution, customer focus |
| Work Environment | Support centers, technical environments | Call centers, retail, service industries |
| Common Certifications | ITIL, customer service management certifications | Customer service certifications, leadership training |
The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.
How much do support managers make in the US?
Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.
What is the role of a support manager?
A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.
What are the most commonly searched types of Support jobs in Edmond, OK?
The most popular types of Support jobs in Edmond, OK are:
What cities near Edmond, OK are hiring for Support Manager jobs?
Cities near Edmond, OK with the most Support Manager job openings:
Full-time
Re-posted 4 days ago
SAIC rating
7.9
Based on 79 frontline employees who took The Breakroom Quiz
80th of 225 rated it services
Job description
SAIC is looking for outstanding IT candidates to join our Defense & Civilian Sector in support of the Federal Aviation Administration Integrated Service Center (FAA ISC). SAIC leads the way to provide customer-centric IT Service Management (ITSM) focused on improving service, and leveraging processes and strategies with an emphasis on timely IT services and support.
Candidates will be a key part of a team of IT professionals who provide hardware and software support for the FAA. Candidate will be a part of the IT Hardware logistics team responsible for inbound and outbound deliveries of IT equipment, managing stock of equipment, record keeping, and customer communications.
This is an ONSITE role in Oklahoma City.
Responsibilities
- Performs a combination of manual and clerical shipping and receiving duties working out of a central warehouse.
- Helps coordinate physical distribution, order fulfillment, and inventory management and control.
- Uses computer systems for tracking, logging, verifying and reporting.
- Receives incoming materials or prepares materials for shipment, packs/unpacks IT equipment.
- Identifies and researches delivery issues.
- Maintains inventory of stock.
- Create knowledge base articles to document procedures.
We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.
Required Skills and Experience
- High School and 7+ years of experience. One year of experience performing in a logistics support role.
- Candidate must be a U.S. citizen with the ability to obtain a public trust.
- 18 years of age or older.
- Ability to lift 40+ pounds.
Desired Skills and Experience
- Bachelor's Degree in related discipline and two (2) years related experience.
- Experience with Record Keeping/Microsoft Excel.
- Excellent written communication skills.
- Attention to detail and the ability to stay organized.
- Experience with ServiceNow or other ITSM tools.
- Experience with FedEx or other delivery platforms.
- Enjoy working as a team member as well as independently.
About Science Applications International
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