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Support Manager Jobs in Conroe, TX (NOW HIRING)

Connect Med 360

Program Support Supervisor

Houston, TX · On-site

$65K/yr

We succeed when you do, and our company and management team work hard to foster an environment that ... The Program Support Supervisor is responsible for supervising the accuracy and timeliness of the ...

ConnectMed360

Program Support Supervisor

Houston, TX · Remote

$70K - $90K/hr

We succeed when you do, and our company and management team work hard to foster an environment that ... The Program Support Supervisor is responsible for supervising the accuracy and timeliness of the ...

Insperity

Supervisor, Support & Retention

Houston, TX

Supervisor, Support & Retention SUMMARY This position is responsible for representing and providing ... Report management * System documentation * Data integrity * Initiates and maintains a productive ...

Insperity

Supervisor, Support & Retention

Kingwood, TX · On-site

Supervisor, Support & Retention SUMMARY This position is responsible for representing and providing ... Report management * System documentation * Data integrity * Initiates and maintains a productive ...

Mustang Cat

Product Support Sales Manager

Houston, TX · On-site

Product Support Sales Manager - Power Systems Power Systems | Product Support | Engine Parts & Service | Sales Leadership | Houston, TX Mustang Cat is looking for an experienced Product Support Sales ...

circa

Product Support Specialist

Houston, TX · On-site

$25 - $26/hr

Reporting directly to the Product Support Supervisor/Manager within the Product Support department, the Product Support Customer Specialist is responsible for providing support and issue resolution ...

Adams and Reese

Desktop Support Specialist

Houston, TX · On-site

$52 - $76/hr

Provide phone, remote access, and desktop support of Intel based hardware and software systems ... Special projects as assigned by management. * Basic understanding of networking cabling. * Position ...

Adams and Reese

Desktop Support Specialist

Houston, TX · On-site

Special projects as assigned by management. * Basic understanding of networking cabling. * Position ... Supervision received by Desktop Support Manager and Regional Office Manager. Minimum Acceptable ...

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Showing results 21-40

All JobsSupport JobsSupport Manager JobsSupport Manager Jobs in Conroe, TX

Support Manager information

See Conroe, TX salary details

$19.3K

$58.1K

$103.6K

How much do support manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for support manager in Conroe, TX is $58,130.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $77,900.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What are the most commonly searched types of Support jobs in Conroe, TX?

The most popular types of Support jobs in Conroe, TX are:

What job categories do people searching Support Manager jobs in Conroe, TX look for?

The top searched job categories for Support Manager jobs in Conroe, TX are:

What cities near Conroe, TX are hiring for Support Manager jobs?

Cities near Conroe, TX with the most Support Manager job openings:

Support Manager jobs near you

SafePoint Support Administrator

Loomis Armored US, LLC

Houston, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Loomis Armored US rating

5.7

Company rating: 5.7 out of 10

Based on 200 frontline employees who took The Breakroom Quiz

149th of 154 rated financial services

Job description

With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company’s managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team!

Job Overview: This position reports to the SafePoint Support Manager and provides workflow instructions as required. It will follow documented processes and procedures to ensure quality controls and assurances are in place for all aspects of the support services role, from customer service to research and reconciliation. The SafePoint® Support Manager will be the first point of escalation for service issues for the support team when failures involve the Branch, the customer, financial institutions, or SafePoint® equipment vendors. Training will be provided on all aspects of the role.

Accountabilities:

 

  • Establish a positive, creative, and professional working relationship with the Implementations Team, Technical Team, and Development Team.
  • Manage New Customer profile setup.
  • Perform onboarding of all NEW Customers
  • Assist in performing QA on NEW Customer Onboarding
  • Monitor all inbox emails to assist the team accordingly, which may include…
    • Comparing and reconciling differences in activity as required.
    • Communicating issues/resolutions to external customers, internal sales, and internal operations as required.
    • Assisting with troubleshooting escalated Issues.
    • Completing incoming incidents as assigned.
  • Perform Financial & Ownership changes as required.
  • Work with the Development Team to test new outgoing bank transmissions.
  • Perform Training for Banks and Customers as required on the Loomis web portal.
  • Other duties as assigned.
Primary Requirements:

 

  • Associate or Technical institute degree/certificate in Finance or other related field or equivalent work experience required.
  • A bachelor’s degree in finance or another related field is preferred.
  • Must have 3+ years of related work experience:
  • Background with reconciliation and/or accounting systems (history in financial institutions);
  • Proven advanced technical experience working with ticketing systems: Outlook, Word, and Excel.
  • Must have excellent communication skills.

Benefits:

Loomis offers one of the most comprehensive employee benefit packages in the industry, which includes:

  • Vacation and Sick Time (PTO) as well as Paid Holidays
  • Health & Dental Insurance
  • Vision Insurance
  • 401(k) Plan
  • Basic Life Insurance Plan
  • Voluntary Life Insurance Plan
  • Flexible Spending and Health Savings Account
  • Dependent Care Account
  • Industry-leading Training and Development

Loomis is an Equal Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Company Description

With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company’s managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team!

What Loomis Armored US employees say

Pay

Benefits

Hours and flexibility

Workplace

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